ShopClues.com — reverse order pickup delayed

Address:Gurgaon, Haryana, 122001
Website:Shopclues.com

This is regarding my order no.[protected] and[protected]. For the 1st order they had sent the wrong colour and the return request was sent on the same day as delivery of the order i. E. 13th july 2017 and today is 19th july 2017 and still the order has not been picked up. I received a call from the courier company on 17th july 2017 for the pick up but it has still not happened. The 2nd order, the return request was sent on 16th july 2017 again on the same day as delivery since the size was sent wrong, but there is no news from shopclues as yet for the reverse pick up. I am disgusted with the services of shopclues.com.
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ShopClues.com customer support has been notified about the posted complaint.
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Comments

Thank you so much. After my complaint yesterday, both the orders were picked today.
This is very bad . That I had ordered an aux cable on Jun 20 but it has been cancelled for no reason. They put the the refund will be processed before jul 2. But today's date is July 20. But the amount did not reach me. So I file a compliant regarding this.

Please deliverd my product
Product number Shipped! ShopClues Order[protected]
My order no.[protected] which was picked up 17/7/2017 after I filed a complain here, now I see the status in Shopclues that my Return Request has been closed for that order. What happened to my refund for the order?
Please find the Return Slip attached.

I really want to know what is the status of my refund for Order ID[protected]. I have been continuosly mailing Shopclues but no response from their end. Please find the Reverse Return Slip attached.

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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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