[Resolved]  ShopClues.com — shoe size differential

Address:500006

Greetings
I sincerely appreciate the timely delivery of the shuz touch shoe (Silver) i ordered for. However, i am not happy that i ordered for size 42 only to get size 40.
While making my order, i clearly remember choosing size 10 which happens to be the highest number in the shoe chart category
Will gladly appreciate if i can get size 42.
My order number is[protected].
Email:[protected]@gmail.com

Thank you
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Apr 12, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
ShopClues.com Customer Care's response
Hi Victor,

Apologies for the inconvenience you may have faced.

We have registered your complaint and would request you to allow our team some time to connect with you for resolving this on priority.

Regards,
Team ShopClues
Complaint comments 

Comments

I have purchased 2 quantities of adidas men blue flip flops[protected] on 30/09/2017. And I received only one on 05/10/2017. I have paid already for 2 quantities and it mentioned even in the bill . Please do the needful immediately. This is not acceptable at all from a reputed firm like yours and I'm not happy at all about the service .

ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Shafeek,

Regret the unpleasant experience you had this time.

We have taken a note of your details and our team will be reaching out to you shortly to sort this out at the earliest.

Regards,
Team ShopClues.
When i open my headphones parcel dated 03/10/2017, then i have seen mic of headphones was broken.so i want to return this parcel please help me.i hope you will accept my request and return my money.

ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Guri,

Apologize for the inconvenience here.

Please share your Order ID so that we can get this addressed at the earliest.

Regards,
Team ShopClues.
Order no #[protected] checkSums car vaccum cleaner-portable which has been sent to me via xpressbees courier is not working and the given product is of old stock pls do replace the product or else refund the money back

ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Mahesh,

Sorry for the experience you had this time.

The refund has been duly processed into your provided Bank account and is expected to be credited by 15-10-2017.

Request you to wait till then and refer to your updated Bank statement for the transaction.

Regards,
Team ShopClues.
Sir,
Yesterday I have received my power bank throw ShopClues online purchase but power bank is not working fine. Backup is too low I want to replace this .
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Ganeshe,

Please share your Order ID to enable us to check and assist you in resolving your concern.

Your early response would be highly appreciated.

Regards,
Team ShopClues.
Hlo sir,
Plz
return the product
I just received my product but that was not working properly that's why I want to return the product
so please return it quickly...

Products-Armado combo of 3 watches
Order ID..[protected]
Plz. Sir return my product...
My contact number - [protected]
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Rajendra,

Sorry for the inconvenience you faced this time.

We are getting this checked and our team shall be connecting with you shortly to resolve this.

Regards,
Team ShopClues.
I have order 2 product online(watches) out of which only 1 product got deliver and another did not and they took the cash for both product.
1.Fashion Track Corporate Look Analog Wrist Watch - FT 2905 - (Not Delivered).
2.Fashion Track Analog Watch
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Kiran,

Sorry to hear this. Please help us with your Order ID to enable us to assist you in resolving your concern.

Regards,
Team ShopClues.
Mob .no [protected].This 2nd time I got a substandard item .Earlier I had bought a set of kurta payjama .As per mkt std it was too small .Now I orderd a pair of belts .they are also too small as per normal lengths available in mkt.Donot sell substandard items .I will never buy nor tellothers to buy
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Deepak,

We are deeply apologetic for the experience you had this time.

Please share the Order ID for the product that you wish to return so that we can escalate this on priority for a faster course of action.

Regards,
Team ShopClues.

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