ShoppersStop.com Complaints & Reviews

When I check my partial PF claim, it showed claim settled status, but still it was not credited, so pls solve this Issue ASAP.

S.Senthilnathan

AC no.[protected]

IFSC . ICIC0000016

Dear team,

Still i didnot get any revert from your side,

I need to complain if you will not revert from today to 1 week,
ITS NOT MY MISTAKE,
Still i didnt...

We went at south city shopper stop, kolkata, today. We asked the bagkeepers to keep our backpacks, but they denied to keep it inside. They showed reason that there were no space inside. But infront o[censored]s they took bags of many customers. Then we repeatedly request them to keep our bags. Then they show attitude and said to keep our bags just outside the counter and go. It was so insulting to us. Shopping is a part of relaxataion, so why we...

Mayur mujumdar employee no S40086
13 dec 2018

Dear Sir,
I was the employee of Shoppers Stop Ltd in MGF Saket, New Delhi, and had left in 2015, It's been three year that i have left there, many time have applied for PF still not received. Even there Hr manager not giving any response and not giving my uan number.

Neither they have any status.

My pf details

Employee...

I placed order on 1st december 2018, post 3 days i checked on their site my order was cancelled due to my unavailability and bad address. However they did bother to call once on my number to confirm the address not even i received single message from shoppers stop about product. Since 8th december their system is showing its in return and since than i have called these people 20 times but they keep asking for some more time like i ordered...

I bought a leather jacket in 2016 dec of brand gipsy worth rs.3500 from shoppers stop city center 1 salt lake kolkata. Now i cannot wear the jacket anymore because of the very poor leather quality. The leather is coming out from jacket. I don't have the bill now with me but i have the transaction details from bank. I want either it should be exchanged or the money should be refunded....

Dear sir/madam
As i am worked with shoppersstop in period of 1 and half years 22.6.2015to 19.3.2017
I had properly resigned my job still now i am not getting any pf amount and notifications. And company as not update in pf website also pls kindly process do needfull.
Pfb
Name sakthivel s m
Mob no [protected]
Emp id s49914
Email [protected]@gmail.com
Storecode ss159 coimbatore...

The salesperson while making my membership card said that you will get the discount of 10% on every purchase.. Also the 600 points on my purchase did not come on 1st of december as the salesperson said the points will be added in your account on starting of the month. The salesperson have always lied to us...
The csd staff was very rude.. After asking the complaint buk they didn't even gave the buk instead handed the feedback form.....

After so many follow ups with customer care since 22nd Nov .
They still delivered the product on wrong address then they didnt refund the amount for same.
After that I raised a RETURN request for another product on 24th Nov but till date all the customer care executives are not associating properly & still refunded in the original payment mode.

Kindly raise a complaint & help me to get my refund.

Worst...

I had purchased a jeans from shoppers stop app on 8th oct 2018 and soon returned it as it its totally different product i received. After 1 month several time call their toll free number where customer care executive assures me i will get refund by by today and tomorrow without fail. But still i don't received anything (26 th nov) and even they are not giving proper reply i am waiting for the amount to come. Otherwise there is many other...

I had purchased a kurti from shoppersstop app on 16th aug 2018 and soon returned it as it was not fitting me. After 1 month when requested for refund they tell me my bank account details are invalid hence they are unable to process my request, so i filled the google form once again and call their toll free number where customer care executive assures me i will get refund by 12th nov without fail. I was waiting for the amount to come then...

I have never seen such a worst online shopping as like shoppersstop.
They are easily cheating customers in money 1st and quality 2nd.
For any issues raised in regards to money refund or gift vouchers will never be resolved.
I only advise everyone not to choose shopperstop online shopping when you value every single rupee.
Final result from shoppersstop is always like customers will lose money in 1000's but they...

I have redeeemed a voucher which was received as my award in my office.
Out of 1750, i received an order number only for 750rs. But for 1000rs, though there was no stock of gift voucher it was deducted fron my account.

While checking with customer service, they are telling to check with my corporate office when they are not relevant for your fraudulent service.
Further, the team s asking for account details even...

I ordered an estee lauder modern muse perfume vide order no[protected] on september 25 but when i received the package, the perfume bottle was totally shattered and there was not a drop of perfume left... Contacted their customer care several times in last one month but no satisfactory response from them.. They just say that we are working towards it... Utterl dissappointed & dissatisfied with your services.

I want my money...

I did two times transaction through shoppers stop app by sbi net banking, both time the transaction was successful and money got redeemed from my account but the order was not completed successfully. Later i was informed by shoppers stop team that they didnot get any transaction at those time, then i contacted my bank and from there i got confirmation, transaction was successful after they checked with the merchant. I am attaching some screenshot...

I purchased a frock from shoppers stop on23-8-18 for rs.949/- & returned it on next two days but till now i didn't get the refund for it inspite of several calls to it's toll free number also. Now i am fed up and by repeated calls to them. I am enclosing the screeshot of my purchase. Please refund the amount at most earlier.

Regards,
Patil anitha...

I purchased POLICE brand watch from shoppers Stop, D B Mall Bhopal stores in July. Due to not working I hand over the watch in shoppers Stop Mall, Bhopal for repair on 21.09.2018, against receipt No. 4486 dtd 21.09.18. Representative of store assured me within a forth night watch will be repair. After that I call on 06.10.2018 for know the status of my watch but store representative asked me to wait for more -10 - days. I again called to...

I think shopper stop should not keep the brands they cannot service. I gave a Giordano watch at andheri shopper stop for change of belt on August 28. On 5th October I got a call that the watch is ready. On going to collect the watch I realized that wrong belt has been put. On asking for a solution the staff said they it is my mistake and this is the only strap available. After minutes of discussion the solution provided is that they will...

I had placed an order of 4 items out of which 2 items i had returned. The two products were picked up separately. For the 1st product refund process was initiated and the amount was also deposited (I received the mail) but the account number to which the amount was refunded was wrong.
And for the 2nd product the product has reached back but till now refund process has not been initiated.
Order no[protected]
Cas[protected]b4s0m9br...

I have bought an item on shoppers stop web portal on 1 sep 2018. The product that i received was damaged so i returned the product but for returning the product i have to call several times to the customer care for generating the return request. The item pick up was arranged from the company on 10 sep 2018. They told me that refund will be given in 7 to 15 days maximum. I got sms that "we have received the item in our warehouse and after...

Dear sir, i am raja mahendra babu pindi. I was working in shoppers stop vijayawada location andhra pradesh from 1st jan 2015. I was resigned my job in june of 2018. Actually i want to claim my provident fund amount now but my name was wrongly entered by hr on my joining time later it was corrected in company addrelin but it is impossible to change my name in pf blog. My name is raja mahendra babu pindi. But it is entered as raja mahendra...