ShoppersStop.com Complaints & Reviews

मैंने एक ऑर्डर किया था 4th of October
को ऑनलाइन अभी तक नहीं मिला। क्यों????

इसके लिए मैंने 10-15 बार कस्टमर्स केयर में कॉल की लेकिन कोई रेस्पॉन्स नहीं जब भी कॉल करता हूं कल डिलीवरी...

Mujhe wrong products delivered kiya gya h.plzz refund my money... Maine kurti set order kiya tha ar ghatiya type ka saree delivered kiya gya h... Order no. CoL9302 plzzz help me mai kal se hi message bhe rahi hu pr koi response nahi mila abhi tak...Uska tota price 2750 hai... Mai bht pareshan hu kl se plzzz support me to solved my problems...Abhi tk koi bhi response nahi kiya gya h... Plzzz reply me fast......

Order id[protected]
I placed an order at shoppers stop in their app and paid a sum of rs1218 on 13/08/2019. There were three items on the list, of which one was cancelled at their own ends. I was charged 499 for the item that they cancelled but i was refunded only rs289. I waited for over two weeks for the other two items but no one called, no one delivered. The toll free customer care number is useless. No one picks. Only once someone...

I ordered a pair of shoes through shopperstop online app and it got delivered on aug 7. On same day i initiated return as it didn't fit me well and waited for product to be picked up. After waiting for a few days, i called up customer support and was assured that it will be done in 48 hours. Nothing happened after 3 days, i called up again and got assurance that it will be done in 3-4 days. I kept calling and dropped emails as follow-up and...

I had order online items. Twice that was cancel. I requested to send me item with different color which is available on site. No positive response. They offered me 200 rs voucher which is of no use as i ordered item with 70% off.
Manager from mumbai branch malad was very rudely handle this which is not acceptable.
Very annoying experience.
Jyoti bhoite...

I had placed an order for puma shoes on 09th august'2019, order id[protected]. I called for follow up on 13th august, stating that the product is still not dispatched, customer service executive mentioned that it is procured & will be dispatched within 2 days & provided me a request id. I followed up again on 23rd august, customer care executive said we need 2 more days to resolve your issue. When i asked them to connect me to higher authority...

We have ordered womens party wear buckle but did not find it comfortable and returned it immediately. Your agent picked it up from our residence. But we have paid 1150/- (Did not know the exact amount but it was nearing this). We have not yet received our money back thats the only issue. We request you to kindly remit our payment at an earliest in the following bank account. The order no of the product and awb is following.
Awb:[protected]br...

I went to the Shoppers stop based in C scheme, Jaipur. After buying a t-shirt your cashier asked me to pay for the carry bag. On telling him that as per the new guidelines he is not suppose to sell the carry bag but boldly he said that I can raise the complain as he is not selling the bag with the shoppers stop logo. Told him he is not suppose to sell any. I am telling the same to you to take it up and stop selling the bags. The cashier name...

I had applied for a membership card on 23/06/19 against my mobile number [protected] card number issued to me is [protected] md muzaffar hossain cash memo no:1575 store :00128 register:127 till no:36703 cashier :7036703-amit mazumder, on 27/7/19 i visited shopper stop elgin road and made a purchase of rs 3004/- and given my mobile number as my membership number but the staff our their said that my number is not valid as i paid rs300/-...

This is in regards to my order no[protected]...one purse out of 6 items has been cancelled from your end ... and I did not receive complete refund of this product.
I ordered this product for Rs.1375/-. After repeated calls at your call centre I got a birfurcation of the products which does not satisfy my query.
2 products out of that were at 55% but price charged does not satisfy the criteria.
I need my compelete refund.....

Hi recently bought ferragamo elegenza from shoppers stop at world trade park jaipur rajasthan.

I previously bought signoria from same store. It was perfect. For 5500 for 100 ml.. Super satisfied with product.
This time i bought
Elegenza which is 7500 for 100 ml
Edp
Doesnt stay at all. Its an edp and does not stay on my skin or clothes. I am a perfume lover. And ferragamo fan. I am highly dissapointed....

My order id is[protected]
I have dropped several complaints to shoppers stop.. Firstly the ivr never works and inspite of so many complains the company is not ready to respond and provide the refund... Its been almost a month now.
Complaint no. Registered with shoppers stop. Cas[protected]z2z0q3 ;. Cas[protected]z9v7r6;. Cas[protected]q8w9x8.. None of the complaints has been resolved yet.. And no refund is received.. Never shop on...

I have returned the product on shoppers stop.com.. And it's been 15 days i have not received the refund.. Have been calling plenty of times to customer care.. Also have put mails.. But there is no response... This is a worst ever online experience i had.. Please refund my money..

Please stop your online business if you don't meet customers expectations...

Order id:[protected]
Order date: monday, july 29, 2019
Order tracking: [protected]
Product : fastrack unisex reflex 2.0 smartwatch - swd90059pp05

Above are my product details. I have ordered on july 29th but it couldn't yet shipped. Also given complaint on aug 5th but still there is no luck.
There is no change in shipment status yet. This was horrible situation which i'm facing with you guys. First...

The most pathetic customer service i hav ever seen..i ordered a american tourister unisex backpack with order #[protected]. On 29jul2019...at the time of online order 04 quantity were remaining. After i booked the same 03 quantity was remaining. Online app showed 3 days to shipping n 5 to 7 days for delivery...no follow up or updates recvd from s.s. hence i made regular enqueries on 02 aug and 04 aug. ...on 02 aug i was i formed it is under...

I purchased a legging model # worth 1799/-. I bought it from only store in shoppers stop r city mall, ghatkopar. I just worn it thrice and it became loose from the hip and the knee part. Now i cant wear it anymore it looks really shabby. I require another product now!! I really did not like the product, not only it does not fit, but also i see some bubbles on the fabric. Never expected such product from shoppers stop....

I had ordered a dress from the shoppers stop app on sunday i. E 28/07/2019.
I had used my hdfc credit card for the payment. I had received the confirmation message from the bank about the payment being successful. But on checking the app, i saw that my order was not placed. I have tried a number of times to connect them through customer care and have sent a mail to them too. But i haven't had a response from their side.
I will...

No refund has been done regarding my order id:[protected]
I thot it would be a nice experience here but.. Your refund policy is very bad.. I must say myntra is the best.. This was first and last time i shopped from here.. Kindly refund my amount as soon as possible.. I dont thing this much delay in refunds is acceptable.. As evry other shopping site excpt u guyz offers such great and faster refunds...

Sir or madam
When i decided to order skechers men casual wear slippers (Price : 2069 with promocode welcome) on that time im going to pay that amount through paytm upi transaction. Unfortunately that amount has been processing. After 10 minutes later i pay again through google pay transaction, thats also shows like that. After 5 mins that two transactions made successfully. And debited from my account too (Debited amount ₹...

Hi
I went to shoppers stop which is there in mgf mall and chosen a kurta and palazzo which was under the promotion of buy one get one but the size which was required was not available at the store so they asked us that they will send it online to the address where it is to be sent as the person for which we were buying is from dehradun. We specifically told then that we do do not have good experience with online shopping hence would...