ShoppersStop.com Complaints & Reviews

Initiated Return for the Louis Philippe Shoes I purchase from Shoppersstop App online. But its been more than 15 days now still no pickup has been done.
The reason for return is the shoes sole which is shown is app is not same with the one I received. Second, there is slight difference in color of left and right leg. The Box when received is in damage condition. Third, No Louis Philippe tag.

My Order no. is 13395323....

I made a purchase of perfume as a gift. Before wrapping it as a gift (From the store itself) i asked if it will be eligible for return if the price is cut. One of the staff member told me that it’s fine.

Now when i came to return it they are not taking it and the reason given by them is that the price is cut by the marker. The perfume is quite expensive and why will i’ve to bear a loss when it’s a mistake from the side...

Ordered cloths on shoppers stop portal. Got wrong size. Returned. It is more than a month. They are not refunding the amount. Reached customer care multiple times. They are no better than an automated voice machines. Issue is not resolved. Refund money goes to shopper stop wallet after multiple calls. They are not refunding the money from the wallet to bank.
I think rbi should stop these wallets and indian govt. Should control the...

I have bought an item on shoppersstop web portal on 6 aug 2018. For some reason i had to return the item so pick up was arranged from the company on 9 aug 2018. I got sms that we have received the item in our warehouse and after post quality checks, refund will be initiated finally on 29 aug 2018 i received the sms that refund has been initiated and will reflect in 2-3 days into your bank account. Today is 10 sep 2018 and after repeated calls...

Hi i orderd a fasttrack reflex band for my husband to gift him after i gifted he open it n uts not swticing on n i have also see website n its not showing option n after that i mail thrm bur they r not respinsing at all n this product is of rs 1995 n its a huge amount for me plz take ur product back n gave my money return i had very bad experiance for this product n reply me asap...

I am writing this email to inform you that i had a very bad experience with shopper stop online shopping. First, i have not received the material on time and now i am waiting for my refund amount after cancelling my orders. I am doing a continuous followups with your customer care but everytime i am getting an answer that they have updated the case and i'lll receive my refund as soon as possible. Now it's been more than 1 month. Could you...

Hi,

I have asked for a product exchange and it has been a month, i have not received any feedback from customer care and called their twice or thrice and nor on mail.
Since a month i have not received the exchanged product and money.
Its really disappointing from shopper stop as they should take some action.

I need my amount back.
Order id :[protected]...

I raised an order[protected] on 5th aug '18 containing 3 kurtas, the yellow kurta reached me on 11th aug '18 & i raised a return & refund request on 15th aug '18. The pick up of the item was complete on 17th aug'18; till date ie 3rd sept'18 shopperstop is giving me same reason that give us some time to refund your money, it is enough now!
Please help me get the refund asap....

My order id[protected].. I had ordered 3 items on shoppers stop 3 days back.. Now they are cancelling all the items saying ki out of stock.. Before they dint inform me anything.. I closed my account thinking that these people will deliver my orders.. I want to badly sue them in consumer court.. So please i want to complaint against shoppers stop.. Worst shopping experience.....

Had ordered a round neck black women's blazer online - using guest login. The size was not proper so requested for a exchange the agent said as it is guest login i cannot exchange and will have to return it. Placed return request, nobody came to pick, i requested again and the pick up was arranged. The courier person came on wednesday, august 21, 2018 when my elder mother was at home alone. My mother called me and i explained which pack,...

I had bought talking batman toy through ss online purchase but sadly, the product delivered was some aquaman.

I had initiated a return request with refund in my ss wallet. The product was collected and i was handed the pick up receipt on 4th of august. The product has reached the warehouse and passed quality check is what i was told. It has been so many days now no refund has been made till now.

I have been...

I bought one pair franco formal shoe from shoppersstop garuda mall in bangalore. My intent of buy was to use the new shoe when i am at customer place in london.

Here is what happened, on the very first day of shoe it got torn into pieces.

I also bought an american tourister luggage bag from same shoppersstop, i don't know what is going to happen with that product too.

True examples of cheating...

I had ordered for a beige colour strapped fastrack oval watch on 8 th august but i had recieved a yellow strapped fastrack watch on 12 th of august that is on sunday. I want to return this watch. Please look into the matter immediately as i can buy a new fastrack watch as there is offer going on for fastrack watches. It is a humble request to you and i am a regular customer of shoppers stop....

Hi team,

I have purchased formal shoe of louis philippe from shoppers stop store last month, after using it 2 to 3 weeks only it got damaged from lower sides. I am very unsatisfied with this product because i trust on lp brand but it was just opposite.

I need my money back or i need new shoe asap.
Pfa invoice and shoe style code for your reference.

Thanks,
Amrit verma
[protected]/[protected]...

I purchased stuff from shoppers stop store and as per their policy they refund parking amount.in bill the amount of parking is written and it is written that refund is given but while checking the total i have seen that they have not reduced the amount.in this way they are making the customers fool. I have attached the copy of bill in photo section for reference...

Hi,
Shoppers stop is harassing me just like anything.
I had placed order through their online app on different dates against different order nos. They do not have any quality system to check the size, they miss the delivery deadlines and when you will try to return the goods and ask the refund - their app is unable to take the details of bank. It is 14 days now that they have done the reverse pick of the return goods but did...

### professionalism!! ordered one recliner in shopper stop lucknow on 13 july paid full cash and today 2nd aug asked for same the guys say so easily that its not available...if you don't have caliber and expertise to sell big items why the ### you are selling big items .I could have buyed from the evok directly.now after waiting so much time what you say is there is no stock shamelessly.you are good in dealing 1000 2000 bucks things...

My order number is[protected].. I have ordered a jean paul perfume a hair serum and puma shoes and bath gel.. I received perfume and hair serum together but when i opened the pack perfume bottle was broken.. This is so pathetic service i would never ever order or shop from shoppers stop again and make sure none of my friends or family memebers does that...

I had ordered 2 pc hot-wired faces ultime pro lip crayon @50%disc on cod on shoppersstop app, but i got only 1pc @delivery and the payment was made in full in cash. Order no.[protected] @24-07-18. The actual mrp was 799 each and after disc it was 399 each. Cash paid to delivery person was 799 for both lipcrayons but when the package was opened it had only 1pc insteas of 2pc....

I have placed an order on 28th july for 3 items, the order is not confirmed. I hv already made the payment online. There is no update on my product. I have ordered 2 lingerie and one leggings. I just want to know when the order is delivery. I am tired of checking the order all the time. Please do take action on this.
I need the product to be delivered within 7 days from now onwards....