ShoppersStop.com Complaints & Reviews

I cancelled items in my order two days ago but i didn't get a refund till now and have been calling them ever since but they haven't picked up the call. I mailed them too. When i wanted them to cancel, they responded in an hour but when i asked for a refund, they never replied. My order id is [protected]. Highly disappointed in the brand and not shopping here again. Please give me my money back asap. Also the app user interface is really...

Hi,

I have made multiple requests to shopper's stop team through phone and email that i am unable to access my account, so i cannot place order using the money from the shopper's stop waller. It's been close to a week, no agent is being helpful to either refund the money or clear the issues to place a order.

Account email: [protected]@yahoo.com
Ph no. [protected]

Please help me in accessing...

I had ordered on 31.1.2020 under order id[protected] four shirts of arrow under a promised discount of 2840 on the mrp under buy two get two/ buy one get one offer. Only three shirts got delivered and the fourth was cancelled stating stock out. No response from the team. If i reorder another shirt if same range i will not get the above discount. The company had taken unfair advantage over me by under selling the promised goods and misleading...

I have ordered two items from shoppersstop.com that is two mac items. But only one of the item was delivered on 4th february 2020 and the other item is missing. The other item is not delivered and its showing the order is completed for both the orders in the orders section. I have tried calling them many times and i have sent many mails but there is no response from their side and when i call them, they make false promises.
Please...

I bought a bag from shopperstop online from vanheusen in under a bag very small pocket in pocket security tag was attached when i go zara for shop pacific moll sensered was continu weped it's very insulting gard was raised my complaints to staff lady was check me in or out of my clothes people look me as theif n more insult than i go janakpuri shopperstop n raised my complaint no one take any action regarding that plz take strick action on...

I have purchased a salwar in august'2019 from shoppers stop of rs. 1799. But because of quality issue, have to return the salwar. I returned the product in august'2019. But they haven't refund me a single penny till date. Whenever i called them, they assured me with false commitment "we have some technical problem, you will get refund within 2-3 days"...

We when to shoppers stop soul space arena in bangalore and physically bought 2 curtains. They gave us one 7 inch and another 9 inch. Then we went back and asked to exchange the 9 inch to another 7 inch. They said they dint have and there was nothing they could do.
Then they only suggested we place an order online and have it delivered home.
They did it for us and the parcel said quantity 2 but they sent only 1 curtain which...

I ordered 3 products. One was good. Other two had some issues. Trowsers i received wrong size what i ordered so i exchnaged it and very frustrating i received the same size again.. Pink women pant - zip was defected so i exchanged it and same issue.. I received the same defected piece again.. And this whole order process and exchange experience was very disgusting and time consuming. We do not expect from shoppers stop : (...

It is really disappointing to know that the staff themselves doesn't know about the items where 'off' is there. I wasted my precious 30 minutes for the same and ended up buying nothing just because of the ignorance of staff members.
I was just going through the ladies section and my eyes rolled over 50%off on buying two and 30%off on one. Accordingly I choose two and even tried my fitting.I asked one of the staff whether I will be...

I bought 2 versace versus watches from ahmedabad branch of ss, the staff clearly mentioned that if want to exchange we can buy any product on it's behalf, i. E.in exchanged any product can be selected, one day post that came to baroda ss and they refused the same stating "that's the policy" kept us waiting for long to contact ahmedabad branch and due to your staff negligence and unprofessional behavior we're stuck with rs.24, 000 worth of...

Dear sir,
This is in reference of above-mentioned subject, I have done my shopping worth Rs. 7000 from shoppers stop, at the counter when I ask for carry bag they charge for Rs.7 for the same. Apart from this, when I hestitate to give, sale agent argue with me that you have to give this. This behavior is in tolearable and why they charge money for paper bag, as in our India our PM already make free carry bag. I request you to resolve...

Hi team.. I received a credit note from your store at royal meenakshi mall, bangalore worth 2000 rupees. I enquired with the store for purchase against the note and they told me it has expired. I was travelling on work and was not available in bangalore and hence couldn't purchase earlier. For this very reason i did demand a cash refund against the damaged product that was sold to me initially but they insisted i take a credit note.
br...

I want to return my product caution cover no.[protected]. Awb no.[protected]. Product no.[protected]. Awbno.[protected]. The size of the product is too small does my fit my caution. Please help me return the product mention above n refund my money. There is defective in colour and not as appear in the screen. Im completely disappointed with the size n colour as well as the quality....

This is not fair that when stores are charging for bag as people are going for shopping. Bag should be free of cost. This is the complaint i am raising against every store like life style, shoppers stop, pantaloons and max etc. Please take necessary action and aware to people about it. I asked there about bag but they ignored and had no words to say. I had to pay for bag. This is many times i paid but i aware when i got to know about the...

I have returned the product on 18th september that is the very next day i have received that product but i did not get refund till today.
I was not satisfied with the product and then today also they told me to accept the product as they have reshipped the same.
Its been more than 2 months i have been taking multiple follow ups each & everyday.

As it was clearly mention in exchange & return policy of shoppers...

Hello sir.

I ordered a jacket, returned it very next day.

Received a sms from shoppersstop that my refund has been iniatiated.

Then too, after so many days, i havent receive my refund.

Today, they are showing on mobile ap that my amount has been refunded to my bank account.

But i havent receive any amount yet.

My order no.[protected].

Kindly...

Hello,

I ordered jacket from shoppersstop.com, mobile app.

They delivered jacket, i paid total amount, due to size difference, i requested exchange, they picked up next day.

Then in 10 days duration, they didnt send sms and email, then i called them, they said they have put my case in priority.

Then all of sudden today, 02/11/2019i received email that "as per my request, they converted...

I have purchased a cargo (Flying machine) 6 months ago, now its color is fading. I have visited shoppers stop regarding this they said we are unable to replace because we have only 3 months if any defect.

So if any product started losing its quality after 4 months then what should we do.

Now i think i have to stop shopping from shoppers stop....

My order no is.[protected]. I ordered branded perfumes.. Versace, ck, salvator ferragamo... All perfumes were duplicate. All of them had same smell, headache inducing/ cheap agarbatti like. Highly disappointed. Didn't expect such deception from a reputed website. And conveniently, there is no return service on these products. Why do they have to con people for few thousand bucks! I don't understand this cheap mentality. Never ever going to...

Sir, i have purchased mens leather silpon loafers shoes on 14 oct 2019, but same doesn't rec'd as per my requirements, i. E. Size, color or quality is not up to mark or as per required. Now the same want to return. Hence, direct rep of shoppers stop online shop to collect the same from delivery address and also direct return my payment immddtlty. Regard...