I had sent some office stationery through Maruti courier from Margao, Goa to Akurdi, Pune in a cloth lined green envelope AWB no. [protected] on 21st Sep. When the package was delivered it had a hole/tear at the back and it could be made out that it was tampered with. The hole was made with someone putting a finger in and tearing it. When it was pointed out to the courier delivery person in Pune, he rudely asked if they should send the packet back to the sender? We said that if they refund the money that they have charged for sending the courier, then why not? At this, the courier delivery person said, “do not use Maruti courier in futureâ€.
Shree Maruti Courier Service customer support has been notified about the posted complaint.
Greetings from Shree Maruti Courier Service!!
We are in receipt of your above email and sincerely apologize for any inconvenience caused to you.
We request you to kindly share the reference Id and also share the bank detail so further we can proceed to our respective team.
Once we have the above details, we shall track and share the outcome at the earliest.
Thanks & Regards
Shree Maruti Courier Pvt Ltd