Siemens Home India Complaints & Reviews

My Siemens refrigerator which is around 10 years old suddenly stopped functioning due to a rat menace which my a/c mechanic fixed. A month later it stopped working again as the relay had malfunctioned. Since the relay was not available in the open market I gave a complaint to Siemens. The service person mentioned that it was an old refrigerator and that they would not fix anything checked by anybody else - so they recommended I scrap the...

Siemens washing machine...breakdown on 8 th august 2016. First vist by incompetent technician on the 9 th . Then on complaint a senior technician came to inspect. Spare parts required...as drum lining had been eroded due to scaling. Approx cost discussed was 11, 000rs. So far no oneis giving me an honest reply to the status of the arrival of the spare parts...How shameful and unethical is this kind of consumer service? WIll this be tolerated...

It took some days for Siemens to send a man home, after much chasing. Then he said that the power module was bust - it will cost 8500 rupees.
Its been 2 weeks, every 2 days they assure us it is coming in 2 days, . It is also very difficult to get through to them, the BPO has no clue, they are polite and stupid and useless, which is their role. Keep it up guys, you deserve your job, and the security and growth that goes with it!br...

I have had a terrible exprience with the siemens washing machine. when we bought it the machine no tecnician gave us any after sales service or told us when to use the scalant. my macine stopped working 10 days back. They first send me an imcompitent jounior servuce engineer a day later they send us a senior service engineer. He told us that the drum had to be changed because we did not use a scalant.so dispite the fact no after sales service...

Your call centre people and your technician think no end of themselves they think they are the boss and customer are their workers.
Had complained yesterday that please send some one to open my locked washing machine on an urgent basis they have only one reply technician shall call you within 48 hours.
They do not even inform your contract for maintenance is getting over you have to call them and they come after three months...

Hi team,

A few days back our washing machine stopped all of a sudden. We have been requesting to the customer care for the repair. The person checked the machine today that the pcb has gone and needs to be replaced. The cost of the pcb is 9800 as per the person. Can you please confirm if the cost is true and is there an option to repair.

As the price quoted is very high for a pcb by any standards....

I have purchased siemens washing machine on 8th aug'16 and received the delivery on 9th aug'16. Since then i have been following up with your customer care number [protected] for the installation, installation lock number:[protected]. Each time i call, i am told the service person will call me and visit for the installation. I even tried your regional service center in pune, they do not have courtesy to talk to customer over phone. I am left...

I've a Siemens Washing Machine. I'd problem of boot gasket and I'd replaced my Boot gasket. After replacing the boot gasket, my washing machine started making a loud noise. The Engineer from Siemens said drum is to be replaced. When I've not done anything, why should I pay for drum? Before the technician came to change boot gasket, my drum was working fine....

Hi gigaset team/sudhkar,

Below are the primary checks done before reach you through mail/call,
Issue: huge disturbance in voice at times while calling out/receiving calls

1. All the attached checks are done.

2. Already worked with the network provider it works fine with landline & other cordless phone.

3. When i face the "issue" as mentioned above, replaced the cordless...

I had made a complaint to your mumbai service agent bearing phone number [protected] for a working machine needing service due to noticing a slight water leak. The technician came the next day and insisted on replacing the water pump which he did the following day by charging rs. 3500/-. There after the machine has stopped working completely and the technician and the office as above, are not giving a proper commitment on the service rectification,...

Hi team,

I have had issue with my dish washer about 6-7 month ago, issue was last cycle was running. Dishes was not drying up. I had called up customer care. After few follow ups, an engineer visited. Not sure what he did as my parents were at home only. However after a week when i operated my dishwasher, it did not start at all. I called customer care again and registered a ticket. Then i got a call from the engineer who...

Dear sir/ madam,

I, gautam choubal resident of mulund, mumbai, purchased dish-washer manufactured by m/s. siemens on 26th jun 2016. the same was delivered on 27th jun 2016.

I was given to understand that m/s. siemens is very professional and that you would immediate arrange for the necessary demonstration.

I received a call from siemens that the necessary demonstration would be arranged within...

I have a Siemens dishwasher.Warranty got over just 4 months back.For the last 2 weeks, water in the dishwasher doesn't get heated and water doesn't drain properly too.I registered a complaint with Siemens.Complaint no[protected] .A technician came and charged 800 Rs .After couple of days I got a call from them and now they are quoting 11, 600 for the repair and just 1 month warranty! This is 1/3 rd of the price of the product.I really didn't...

Dear Team,

I am attaching photos of the packaging of washing machine purchased couple of days back. The machine was put in some damaged carton which mentioned other model on it and the label on the carton was torn.

I am trying to get a resolution from the showroom i purchased since yesterday, but they are saying they will visit and have not yet come.
I would like to get an explanation from Siemens, before...

I am a resident of Chennai and on Wednesday( 22/06/16) the door to my refrigerator broke. We called the Siemens office and we had someone come over that day to check the problem but after that we had no response inspite of calling them. A fridge is very important these days and we had a real struggle managing considering our door broke. Now we are told that only by the following Wednesday the fridge will be repaired. Its been very hard to...

I pur chased a siemens dishwasher model no sn25l882eu for rs.53, 500 on 11/6/2016, from audio voice, lajpat nagar, new delh. (Audio voice invoice no.980 dt 11/6/2016). I was given to understand that this model had 100% drying function.

However, i was shocked to find absolutely dripping wet dishes after the first use on 14/6/2016 — the date installation was completed!! I lodged my complaint with the siemens help line on 15/6/2016...

I have raise a service ticket two weeks before and one technician came and done something. Then again the same problem started and raise a service ticket two days before. Nobody attended the service till now . I was following up with the customer care and they told me that they have already assigned somebody .

Really in a frustrating situation as we have few guests coming and lot many things pending .

Looking...

Hi siemens team,

I have a siemens washing machine. Machine number wm12a060in101.

I had called the service center for repair and they sent a service engineer on 18.04.2016.

The service engineer inspected the machine for less than 2 min and told that mother board and door lock need to be replaced and he coated an price of 12, 000 plus (Invoice no: 20669). I was completely shocked because the price...

Washing machine is not working and after lodging the complaint for so many times, the service person has not come. It is such a pathetic support Siemens has and we are in trouble from last one month. Everytime we call the customer service they say the engineer called the customer and customer denied engineer to come for the service. They are such big liars and we are now in trouble after purchasing Siemens Washing Machine....

800a mccb damage.
Reason: internal ct coil damage
Probable cause: manufacturing defect

Mccb serial no: 3 vt4710-3aa30-0aa0

If any other details are required, request you to contact back on "praween. [protected]@inphase.In"

Expecting your prompt support on the same to resolve this issue.

Images for the same is also attached herewith.

Kindly take this issue as...