Siti Cable Complaints & Reviews

Address: Rohtak, Haryana, 124001

My vc no. Is [protected] & i had made a payment of rs 241.90 on 18-02-19 towards my channels pack which was duly acknowledged by siti but my dth is not working from the last 2 days with the reason no balance. I don't know where my balance has been exhausted by siti? I have complained siti many times with complaint no. 5230492, 5236590, 5323506, 5328234 & 5336527 but no resolution till date. Pleas help me.

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Address: Faridabad, Haryana, 121001

Respected sir,

My account status: deactive
Vc = [protected]

I selected channels & pay payment online at 19 feb, 2019. But my account show deactivate.
I visited my lco but he told still payment not received. But i received comformation message payment successfully.

Plz do some needfull action. I am very thankful for this..

Thx
Himanshu sharma
[protected]

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M

MONURAM SONOWAL

from Bengaluru, Karnataka

Feb 20, 2019

Sony entertainment channel services are been blocked
and their services is been not authorized
stb no.-1644c[protected]
chip id -[protected]
card number-[protected]-9

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M

mojibullah khan

from Kolkata, West Bengal

Feb 20, 2019

They are not providing a service, its working very worst, getting too much problem from consumer, because we had activated a package of consumer but MSO are not activating a box from last 5 days, so kindly do the needful & they didn't uploaded a new package in their website, so consumers are complaining us.

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Address: Kanpur, Uttar Pradesh, 208012

I have done an online recharge of rs370 on 10feb19 and the channels which i selected in my pack were available for only a week and from yesterday i. E 18feb19 my pack has been discontinued and only free to air channels are available... Really got fed up with the service of siti as cable operator is also not resolving my issue neither i am getting any solution from your customer care!
Plz help!!

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M

Modi Madhrey

from Baraut, Uttar Pradesh

Feb 20, 2019

Sir

Siti cable last 2 mha se network provide nhi Kar rha jai. Ham TV nhi Dekh pa rhe h.
Siti cable Jo fees mag rha h vo bhut jyada h.
158 +star plus +Sony+zee TV + GST 18%+60 labour charges=380
Joki bhut jyada h.
So Please provide sasta pack.

Thanks

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R

rewanth thakur

from Hyderabad, Telangana

Feb 20, 2019

Dont have VC number, i have chip number how to login to siti app and subscribe?

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Address: 201309

Siticable you have the worst customer care.
How can you discontinue the channels when it has been extended to 31 st march and we have already paid. I am writing from noida and my cable guy is in sector 62 noida. He is lazy unprofessional, is not answering calls and when i called your customer care, your people say keep calling him (Like what kind of solution is it?). You have no accountability of your cable provider guy here.

So where is customer who is not getting cable supposed to go.
I am not getting all the channels i used to. No sony, star color and zee. Just some local siti channels.
You are violating the trai rules here.

Secondly your service is not giving option for standard packs of channels. You created your own packs which i checked and not one has decent selection overall.

At least make sure you give the cable at least till 31march because i have already paid.

Your noida sector 62 cable guy needs to be fired.

I am asking this to trai to look into siti cable not following the norms and not providing channels even after payment has been made.

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Address: 800026

Trai has extended the dates for package selection till 31st march 19. But even after that siti cables network, patna has stopped showing channels even after taking payments from the consumers.

Siti cables, patna has not even asked the consumers for package selection & unfortunately without any consultation has stopped showing the channels.

So, i request the trai officials to take stern action against siti cables network, patna (Hanuman nagar, kankarbagh, patna) for cheating consumers.

Siti Cable customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by prakash0206 Dear sir
Trai has extended the dates for package selection till 31st march 19. But even after that siti cables network, patna has stopped showing channels even after taking payments (Full charges), from the consumers.

Siti cables, patna has not even asked the consumers for package selection & unfortunately without any consultation has stopped showing the channels viz, zee, sony, star, colors, zee business cnbc awaaz, cnbc & all other popular channels without even asking from the consumers for package selection & also collecting full amount from consumers.

So, i request the trai officials to take stern action against siti cables network, patna (Hanuman nagar, kankarbagh, patna) for cheating consumers.

Prakash kumar
Hanuman nagar, kankarbagh
Patna, bihar

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H

Haridas das

from Muragacha, West Bengal

Feb 19, 2019

If I knew about the money that was made in my package, and the amount of money in the package and Star Jalsa's total GST that gave me 250 rupees only from the operator, then it would be of great benefit to tell the total value of the GST along with the GST .

email id [protected]@gamil.com.

Thank you

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Address: Hisar, Haryana, 125001

Trai plz take some action against my cable oprator
He didnt activate my 3 slected pack for my 3 tv connection after a week.
My cable opratior name is bhavna cable
Area rishi nagar and new rishi nagar hisar.
Main pichle ek hafte se uske office me chakkar laga raha hu par wo mere teen conntion me se ek bhi activate nahi kar raha jabki wo payment bhi advance le chuka hai na hi payment wapis kar raha hai aur na hi pack activate humare ghar ke bachhe daily mujhe tang karte hai kyo ki cable par cartoon nahi aata aur na hi koi serial dekh pa rahe hai plz take some strong action aur usey baat karne ki manners nahi humne furst time usey pack slect karke diya usne page gum kar diya aur dobara diye bhi chaar din ho gaye hai

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Feb 19, 2019

Updated by amiyad23 plz take some action againt my cable opratior bhavna cable opratior area new rishi nagar
hisar haryana usne payment le li aur pack activate nahi kar raha na hi payment wapis ek hafte se chakkar lagva raha hai

Feb 19, 2019

Updated by amiyad23 my name is amar
and my connaction issue my father name brijlal
i am from hisar haryana

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Y

Yoogesh PAliwal

from Gurgaon, Haryana

Feb 19, 2019

My STB no. Is [protected] and am complaining that there's no straight way to select alacarte packs and all chennels are overcharged as I saw Sony all chennels for ₹39 in TV ad but SITI charging ₹19 for each chennels. Pls help

selected pack not activated after a week - Comment #3355446 - Image #0

selected pack not activated after a week - Comment #3355446 - Image #1

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R

Rohan Walia 1982

from Noida, Uttar Pradesh

Feb 20, 2019

I was trying to select my channels pack by login to SITI cable website, but I am not able to do so as the website is not working properly. It is showing no response despite entering my credentials correctly. I have tried same for both website and app also but same issue has been faced in both cases.

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Address: 520007

Hi, after trai order that the consumers could choose the channels they want to watch we have provided our choice to our cable operator siti cable. While the service provider completely ignoring the demands of the consumer, the service o provider has made 3or 4 options of channels, according to his likings, and is forcing consumers to subscribe that only, they are neither willing to give free channels nor channels of our choice in spite of repeated requests. Though we have paid money we are getting no channels and the stb that we purchased has also become a waste. Can anyone resolve this issue and get us to watch the free channels atleast, if not our favorite ones.
Thank-you

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Address: 110052

We have made an online payment of 235/- on 5th of feb'19 after taking alacarte pack from siti app since then till 15th feb my cable was working but it got disconnected by lco due to no communication of payment from siti network to lco..
Now when i'm making complaints on customer service they are just making fool of me by saying that it will get resolved in 24 to 48 hrs bit till now nothing has been done...
My lco is not ready to activate my setup box until he receives payment confirmation from co.
From 16th feb i'm continuously calling on customer care and they just reply and don't get it resolved

Plz help me out in this matter
My complaint i'd is 5311979

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V

varahala raju

from Mumbai, Maharashtra

Jun 24, 2019

I want to hold siti cable for 4 months and how to do it?

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Address: Kolkata, West Bengal, 700151

In my life i haven't seen so carelessness from a reputed company, reaching out a company people is impossible, i want to contact the company person but in vain regarding my channel plan, but your company person seems careless.

Whenever i tried to contact the company person, he is not responding to my calls at all, so from where i will get solutions to my problems which i am facing.

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Address: 110080

Website: www.sitinetworks.com

I have made payment amt of inr 183.49 on date 14th feb-19. Against my chosen channels but still cable service of my desired channels are not resumed

Txn id :[protected] order id : 1073539 via paytm

Customer name: manoj kumar
Mob no :[protected]
Add. H no25.2 nai basti deoli
Vc no :[protected]
Stb no 1213cmbdd0168152
Subscriber id : 7294703

Thank you for making online payments. Your order details are mentioned below:

Userid : 7294703
User name : manoj kumar
Payment amount : 183.49
Payment date : 14-feb-2019 15:47:30
Transaction id : 20190214111212800110168449556994738
Txn id :[protected] order id : 1073539 via paytm

Payment status : success

Thanks & regards
Manoj kumar
#[protected]

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Address: Burdwan, West Bengal, 713333

I have paid the amount to my cable operator, but he is asking me rs. 300 more which is very unlaw full for the channel, i am ready to select my favourate / selected channels bu he is not listening to me. He is harrising me and not listing my complain. Till date (For the last 15 days) he is not providing me a single channel, please help me.

Card no. - [protected]-3 (2799)

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Address: 560021

Sir, iam from Rajajinagar, we siticable network, they are demanding heavy amount 320rs, if we ask more questions they are telling to cut of cable service, they are telling no choice to select channel, in our area there is no other cable, we are watching only few channel and free channels, subway can we do next for this problem,

Thank you. Hariprasad

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Pawan Tembhurene

from Jintur, Maharashtra

Feb 19, 2019

Dear sir my complain is I have paid money in cable operator but cable operator both are the channel not on in my cable he is not details in consumer he is force for package system to customer I have a request you you streak action City cable in Nagpur operators STB-1403c[protected]
Card no [protected]-0

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Address: Kanpur, Uttar Pradesh, 208020

Dear sir updated my channel with 348 rs.
No update d till vc no is [protected].
No response from customer support.
No response from customer mail support
Inspire of several reminder.

Very frustrated. Feel to cheated.
Please update as soon as possible.
If you have not capable please return all consumers money &surrender.

Hoping for early response.

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Address: New Delhi, Delhi, 110041

On 13/2/2019 i had recharged my siti cable online from siti cable website after recharging my cable was started and within 24 hours it got disconnected and when i talked to the customer care they said that your cable has ben disconnected by the local cable operator they lodged my complaint but its 3 days ago i did not get nay refund or any response from them and customer care is not responding to me. They are wasting my day and money

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Address: Hisar, Haryana, 125033

सर हमारा केबल ऑपरेटर हम से हर महीने एडवांस पेमेंट ले लेता है. पिछले तीन-चार दिनों से केवल 4 और 5 चैनल जो फ्री है वह दिखाए जा रहे हैं जो भी पैड चैनल से हैं वह नहीं दिखाई जा रहे जबकि ट्राई ने केबल लेने की डेट 31 मार्च डिसाइड की है जब भी हम सिटी केबल के कस्टमर केयर पर फोन करते हैं तो नंबर नहीं मिलता पहले जब भी हम टीवी ऑन करते थे तो चैनल्स के नीचे टोल फ्री नंबर लिखा आता था लेकिन अब वह टोल फ्री नंबर भी नहीं लिखा आ रहा है कृपया सर इस मामले की जांच करें और हमें हमारे पैसे वापस दिलवाए और चैनल्स पूरे पूरे दिखाई जाए

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A

AEGPK4800C

from Bansi, Uttar Pradesh

Sep 7, 2020

महोदय आज जब संपूर्ण देश कॅरोना जैसी वैश्विक महामारी से जूझ रहा है और कितने ही लोगों की नौकरियां जा रही हैं उस समय आपके कंपनी के कर्मचारी नया कनेक्सन देने में आना-कानी कर रहे हैं और सिटी केबल जैसी सम्मानित कंपनी का नाम मिट्टी में मिलाने में कोई कोर कसर नहीं छोड़ रहे हैं। मैं एक माह से अधिक समय से लगातार आपके कर्मचारी श्री रीतेश जायसवाल-मोबाइल न[protected] के संपर्क में हूँ और लगातार मैं नए कनेक्सन के लिए आग्रह कर रहा हूँ किन्तु आज तक मेरा कनेक्सन नहीं लग पाया है, जब आप लोगों का कनेक्सन देने के पूर्व अपने संभावित ग्राहक के साथ ऐसा व्यवहार है तो कनेक्सन देने के बाद आप लोग किस प्रकार अपने ग्राहकों को सर्विसिंग देते होंगे ईश्वर ही मालिक है।
आप से अनुरोध है कि जल्द से जल्द नया कनेक्सन दिलवाने की व्यवस्था करें और इस तरह की खराब सर्विसिंग पर अंकुश लगाएं।
धन्यवाद।

अनिल कुमार
गणपति अपार्टमेंट एन्क्लेव
चंदुआ छित्तूपुर
ब्लॉक-C, फ्लैट न-212
वाराणसी, उत्तर प्रदेश
221002
मोबाइल न-[protected]

[protected] Forwarded message[protected]
From: SITICare
Date: Sun, Aug 30, 2020, 11:33 AM
Subject: Re: Re:
To: ANIL KUMAR

Dear Sir,

Thank you for contacting Siti Networks Ltd. At the outset we regret inconvenience caused to you.

We would like to inform that we have escalated new connection request to the concerned team. Team will contact you shortly.

For any further assistance regarding Siti Cable, please feel free to contact at our Customer Care Number: - [protected]

Reference ID:-6740786

E-mail - [protected]@siti.esselgroup.com

Web Site: - www.sitinetworks.com

Thanks and Regards,

SITI Care Team
From: ANIL KUMAR
Sent: 29 August 2020 03:56 PM
To: SITICare
Subject: Re:

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

My address
Anil kumar
Flat no-212 Block-C
Ganpati apartment enclave
Chandua Chhittupur
Varanasi-221002
Mob no-[protected]

On Thu, Aug 27, 2020, 6:33 PM SITICare wrote:
Dear Sir,

Thank you for contacting Siti Networks Ltd. At the outset we regret inconvenience caused to you.

We would request you to please share your contact number and complete address with area pin code to check the feasibility.

For any further assistance regarding Siti Cable, please feel free to contact at our Customer Care Number: - [protected]

Reference ID:-6737615

E-mail - [protected]@siti.esselgroup.com

Web Site: - www.sitinetworks.com

Thanks and Regards,

SITI Care Team
From: ANIL KUMAR
Sent: 26 August 2020 07:47 PM
To: SITICare
Subject:

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

मैं पिछले 15 दिनों से मोबाइल न[protected] पर रीतेश जायसवाल से नए कनेक्सन के लिए बोला हूं किन्तु आज तक कनेक्सन नही लग सका है।
अनिल कुमार
गणपति अपार्टमेंट, चंदुआ छित्तूपुर
C ब्लॉक 212
वाराणसी-उत्तर प्रदेश
221002

This communication contains confidential or legally privileged information. The material, data, information, theme, ideas, stories, concepts, abstracts, notes, etc. (Proprietary Information) contained in this communication is the sole and exclusive property of Siti Networks Limited and form part of this communication solely for the discussion with the addressee. The Proprietary information contained in this communication may be used only in the manner and for the purposes as may be expressly permitted by Siticable Network Limited. If you are not the intended recipient and have received this Proprietary Information in error, please notify us immediately by responding to this by post/email and delete it from your records. Any use, utilization dissemination, distribution or copying of this Proprietary Information without proper authorization by us is strictly prohibited. Damages merely shall not be a sufficient remedy for violation of the aforesaid and we are entitled to the remedies by way of injunction, specific performance and other equitable relief for any breach of the above in addition to any other remedies available to us at law or in equity(c) 2008. Siticable employs every reasonable precaution to minimize risk arising from virus and malware, and ensure virus-free communication. However we cannot accept liability for any damage which may arise as a result of software viruses. Recipients are strongly advised to employ powerful and updated virus checks at their end.

All rights reserved with Siti Networks Limited. www.sitinetworks.com
This communication contains confidential or legally privileged information. The material, data, information, theme, ideas, stories, concepts, abstracts, notes, etc. (Proprietary Information) contained in this communication is the sole and exclusive property of Siti Networks Limited and form part of this communication solely for the discussion with the addressee. The Proprietary information contained in this communication may be used only in the manner and for the purposes as may be expressly permitted by Siticable Network Limited. If you are not the intended recipient and have received this Proprietary Information in error, please notify us immediately by responding to this by post/email and delete it from your records. Any use, utilization dissemination, distribution or copying of this Proprietary Information without proper authorization by us is strictly prohibited. Damages merely shall not be a sufficient remedy for violation of the aforesaid and we are entitled to the remedies by way of injunction, specific performance and other equitable relief for any breach of the above in addition to any other remedies available to us at law or in equity(c) 2008. Siticable employs every reasonable precaution to minimize risk arising from virus and malware, and ensure virus-free communication. However we cannot accept liability for any damage which may arise as a result of software viruses. Recipients are strongly advised to employ powerful and updated virus checks at their end.

All rights reserved with Siti Networks Limited. www.sitinetworks.com
Dear Sir,

Thank you for contacting Siti Networks Ltd. At the outset we regret inconvenience caused to you.

We would like to inform that we have escalated new connection request to the concerned team. Team will contact you shortly.

For any further assistance regarding Siti Cable, please feel free to contact at our Customer Care Number: - [protected]

Reference ID:-6740786

E-mail - [protected]@siti.esselgroup.com

Web Site: - www.sitinetworks.com

Thanks and Regards,

SITI Care Team
From: ANIL KUMAR
Sent: 03 September 2020 10:11 PM
To: Kolkata Customer Care
Cc: SITICare
Subject: Fwd: Re:नए कनेक्सन के संबंध में

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Address: Rohtak, Haryana, 124001

I dr. Kusum bhardwaj, resident of 24/12 pravesh nagar gohana road rohtak, haryana, beneficiary of newly launched service for choosing the channels and paying for only them. Cable operator named anil today (15/02/2019) demanded for extra money charges. Total cost for the pack that we chose comes out to be 237 and he demanded for rs 250. This complain is not against just rs13 but against the corruption that we can witness over small level.
Ph. No. Of the accused cable operator is [protected]
I just want to teach him a lesson that he will not repeat this in future.
Lyk he should be fined
Its just not me complaining but many others are also facing the same problem
My contact details: [protected]@gmail.com

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Address: 700137

Some channels are not found in few days after activating new system + cable operator can't any support to me till date.
Hence, the following information are being placed below for taking necessary action, immediately :
Stb-1623c[protected]
Id-[protected]
Card no.[protected]
Pompa das
72a, halder para road, po+ps-budge budge, kolkata-700137.

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Address: 201308

Dear all,
I was very upset for your local agent mr. Manoj he is unreliable person and every time he will make fake commitment with consumer and most of the time he will not picking up there phone. If company will not take and action against him then i need to discontinue my services form siti cabel and take a legal action against the company for poor services and harassment of the consumer.
I need written reply with in 12 hours. Else will take an legal action.

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Earlier we were using den network. There was no complaints in den network. Since 2 years we are using citi network but there is lots of complaints in citi network. There are 3 mobile phone numbers in the card. But non of the numbers are working.
The cable operator address is
Spoorthy cable network
Chunchaghatta main road
Konankaunte post. Bangalore 560078

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Address: Faridabad, Haryana, 121006

I have already chosen my channel choices.
Siti cable added additional fta pack pack code 337766 without my permission.
As per trai packs can not be changed for 30 days but siti cable added this new fta pack with pack code 337766 without my consent before 30 days to increase my monthly bill. This has to be removed because they have done this to increase their bill which is illigal.

Regards

Nitin chandran
My address 1810/sec 9
Faridabad
My mobile [protected]

Siti cable virtual card no [protected]
Subscriber id: 7797302
Stb no: 1210c[protected]
Local cable operator - ssd balaji communication

Siti Cable Complaints & Reviews

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Siti Cable reviews & complaints page 16

dth

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payment status success but still account deactivate.

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unable to watch my selected pack

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no cable after date extension till march 31st

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channels not showing even after taking charges in hanuman nagar, kankar bagh, patna -26 area

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selected pack not activated after a week

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not providing free channels

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deactivation of setup box

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3 class service no response from company people

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service not resumed after payment

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payment recd. but channel not provided by cable operator

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receiving more amount

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digital cable channels not updated inspire of payment.

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connection deactivated within 24 hours of online payment and no response from customer care

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service

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demanding of extra money than the calculated from pack

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some channels are not found in few days to my tv at budge budge

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complaint against local agent mr. manoj

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no proper service and not attending the calls

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siti cable added additional fta pack without my permission

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