Siti Cable Complaints & Reviews

Address: Guntur, Andhra Pradesh, 522006

Website: Siti digital

Deactivated status
Kindly inform me local cable operator number
Guntur
522006
So please kindly do me a favour.
Do react early regarding this issue.
It will be a good help to me i[censored] provide the local operator "contact".
I hope this will be done as soon as possible.
I never came across such problems till days.

Thanking you,
Yours faithfully.

Siti Cable customer support has been notified about the posted complaint.

Jul 23, 2017

Updated by Sai Kashyap My number -- [protected]

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Address: Krishna, Andhra Pradesh

Last 2 months nearly 25times we lost connectivity.local operator not responded over phone.. This could be happen by every saturday..this problem faced by only us but not our neighbors or friends..100% this is a revenge drama by local operators.. Initial days I have made a complaint on local operator at their head office located at Vijayawada.. We are paying so we have to right to question so they are treated with this type of distrabannce.. Please look into this matter
Sudhakar k
Ramavarapadu
Vijayawada
[protected]

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Address: Krishna, Andhra Pradesh, 521105

Website: siticable

I am in hanuman junction, krishna district amdhara pradesh.
My STB number - 1643C[protected]
Chip id - [protected]
Card no- [protected]-3
Tv channels some are showing 200 no signal error
When I am trying to customer care number they don't even pick up the phone
So much irritated i am
The worst service the worst cable is siti cable.
Please resolve this problem as soon as possible
I don't want to lose my hope on siti cable

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Khaja Rafay Mohd

from Hyderabad, Telangana

Jul 24, 2017

Channels are changing automatically

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N

Nerpender Kumar

from Agra, Uttar Pradesh

Aug 2, 2017

Card no. [protected]
Chip id [protected]
My tv showing channel not installed contact to your cable operator.
Its happening again and again please sort it out as soon as possible.
Thankyou

Customer care are not responding - Comment #2806273 - Image #0

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Address: Guntur, Andhra Pradesh, 522002

Website: www.sitinetwork.com

Always showing card is not authorised contact cable operator... If it ll happen in night time how can we call cable operator... This is not 1at time... Plz resolve my problem... It is 3 rd time... We are suffering alot... And my cable operator is not available at night time how can i get get my programs again... Why always only my set too box facing this situation... Am very irritated... Plz take action

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K

Kotturi Level

from Rajahmundry, Andhra Pradesh

Nov 28, 2018

Worst call centre, and too worst service, too much irritating, irresponsible and wrong messages like your problem resolved but not yet.

Always showing card is not authorised - Comment #3284544 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh, 210308

It is very bad service providing by siti cable. My payment is send by paytm [protected] but my siti cable account is not working right now.
Please look at this matter as a upper level.

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Address: Jhajjar, Haryana, 124103

Website: Www.Consumercomplaints.in

I bought a set top box of siti cable last year (2016) of rupees 1400. They promised to give the security money back of rupees 1000. When i asked for bill and other documents, they did not give anything. Now i went to return it on 17 june, 2017, they refused to give the money the back.

Now, may i request you to take a stern action against them and give us justice. I am enclosing the pictures of the set top box id. It is registered on mr. Rajkumar bhatia, lal chand colony, jhajjar haryana.
Thank you!

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Kunwar Deependra SinghRathore Kadwaser

from Jamshedpur, Jharkhand

Jun 27, 2017

When I reset my set off box 210 error showing channel not installed. Tell me the solution

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A

Aezas Ahmed

from Alampur, Telangana

Jul 18, 2017

Sit I channels in kurnool, Andhra pradesh are giving advertisement more time than programmed so look in to the matter

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Address: Hyderabad, Andhra Pradesh, 500080

My name is pradeep from hyderabad pin 500080
I have few issues with the siti cable team
I made my first compliant that few channels were breaking and request for hd box on febuarary 2017 nothing happend
Second time agai i called after month same responce nothing happend
3rd time after 2 weeks so far nothing happend
What kind of service
I hope atleast u will responce to my mail
Customer details
[protected]
Contact [protected]

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Address: New Delhi, Delhi, 110035

Website: www.sitinetworks.com

Hello

I am using my internet services from siti broadband, customer # 246704.

Siti broadband called me and promised to gave me 20 gb extra data, if i renew my account with them, same day (24/05/2017) a guy from collection team collected rs 689 from me. And its been more than 15 days no data has been added to my account.

I called them many a times now, every executive comes up with different theory, they told me to email the details to particular email id ([protected]@siti. Esselgroup.com), which i did on 10th june but no reply given so far. Untrained and unprofessional staff they dont even know the turn around time for a complaint.

Could you please help.

Kartik bali
[protected]

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Address: Mumbai City, Maharashtra, 400037

From last 4 months i am suffering from poor service as cable is not available for almost 10 days a month. The operator is not having setup, to resolve our complaints. Even they do not respond on phone. Now when i want to change my operator to a different local guy, she is pressurising him not to provide the service to us. And hence i am badly suffering from this. Please help.

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Address: 520010

Website: www.sitinetworks.com

Am living in vijayawada, in mogalrajpuram area,
Here is my question that you you people give and post the phone numbers which were not working. Am trying to give complaint regarding my siti cable networking was not coming and you people has given us nos of [protected]/[protected]
And in just dail you have given +[protected] + (91)-[protected]. Am have been trying but i found no response. No one is attending the call.
The service which you were providing is very worst..
If this blog is true customer feed back. I feel you will response immediately.

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Address: Guntur, Andhra Pradesh, 522004

I am living in guntur. My complaint is about the set top box. After the purchase of stb, it works nice for 8-10 months. After that it didn't worked properly. So i notice to the local contractor. He gave us a used stb and said use this till ur stb will work. After 3-5 days, it didn't worked. It is showing like this - card not authorized. Contractor doesn't response

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M

moni17

from Unnao, Uttar Pradesh

Jun 16, 2017

After 2- 3 day channel installation problem occurred. Before 2 month this problem is start. Cable operate not come after call. I have call many more time but cable operator not response . I was not watching t.v two month

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Address: 520002

We are living in kummari vari street, gunadala center, vijayawada. Our set top box is not working since 12days... We have made many calls to siti digital customer care... But no one responded till now.. Even no one is lifting our calls sometimes.. Request you to look into this issue and solve on urgent basis as it's almost 12days we are not watching tv due to this set top box problem. Hope you understand our problem and sent someone to solve the issue..

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Address: Hyderabad, Andhra Pradesh, 500058

From the last one month animax channel is missing whose channel number is 412, and now a new channel named sony yay is been telecasted in place of animax which is more favourite to me and more others than sony yay. Even now a days from past 3-4 days all channels related to sony are been missing and im unable to catch up the ipl matches. So i kindly request that to bring back animax back and also sony. At last please make sure that a best costumer service makes the service of the network more better and benificial. Thank you and please take action on my complaint.

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S

srikanth Vanduri

from Varanasi, Uttar Pradesh

May 5, 2017

Have bought one set up box from cable operator earlier. Operator got changed the network, arranged set up boxes as per current network for some users.
He is not ready to give for us when I ask them and not responding properly.
Location: Chandhanagar

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T

thota saikumar

from Bhattiprolu, Andhra Pradesh

May 25, 2017

I am un able to see tv with my siti setup box it is showing error 210

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Address: Kolkata, West Bengal, 700064

Hi, this is Priyanka Verma. 5th feb 2015 i got a new connection of siti cable in bb265 sector 1 salt lake kolkata 64. During the time of purchase, the company asked me deposit of nearly Rs. 1500/- and assured to refund the whole amount at the time the returning the set top box. Today[protected]i called them to return the product.One person named Mr. Anuram came to my place saying that only RS. 200/- will be refunded giving some lame excuses...

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14 Comments

Address: 302028

Dear Sir,

I am chander kant gupta,

I need your help regarding a problem as below-

My television ( t.v ) got damaged from city cable set of box

due to some faulty electical or current problem which comes directly from main

cable input wire to my television.

I am sure this damged happen to my T.V.

Set of box all wire are burn out ( i.e audio, video input ) which is
connected to my t.v.

Since my home is protected with electical MCB, s all over & no chance
of any voltage fluctuation from main electricty supply.

2 more TVs damaged to next of my 2 nos. neighbours also dut to same
problem at same time.

so I called company engineers, they told me that this problem has
occurred due to fault in set top box extra flow of current thru hdmi
cable to TV, the mother board of S TV got short and and processor too
got short, due to which main screen panel is also damaged

Pl help me find a solution and pl get my TV repaired, as it's
ethically sity cable responsibility

Looking forward for a solution

regards,
Chander kant
[protected]
[protected]

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Bivekananda Biswas

from Delhi, Delhi

Mar 27, 2017

Sir I Cable took 575 ruppees cheque from me around 2 months ago and encashed it today without giving me broadband connection.
Bivekananda, 23 B, pocket 4, Mayur Vihar phase 1.

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P

Pratyusha GS Reddy

from Giddalur, Andhra Pradesh

Apr 18, 2017

Sab TV not screening since yesterday

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Address: Kolkata, West Bengal, 700047

With extreme agony, would like to inform the causual attitude of Local Cable Operator of Siti Cable in Bansdroni, Kolkata area.

We have been using old model Set Top Box provided by Siti Cable since 2006. Though we have requested the local operator to replace the Set Top Box with a new and advanced one, but they have always declined justifying the box is best model.

Since 2nd January (Monday) evening suddenly Set Top Box stopped functioning with a message that error in card (some 170 or 160 error code)

We had lodged complain with
1. Siti Cable customer care[protected] at 9.20 pm on 2nd Jan. We were suggested to contact the Local Operator.
2. we could contact Local operator at 11 am on 3rd Jan.
3. Support person from Local Operator arrived at 3 pm on 3rd Jan. They assured latest by 5th January (Thursday) morning, we will get the repaired Set Top Box. We were also told that against repairing we have to pay Rs 250/- and for new card 400/-. We were agreed with the terms
4. When we followed up on 4th evening, we were informed that Set Top Box has been sent to Siti Cable office on 4th afternoon. For certain internal reason could not sent on 3rd itself
5. on 5th when we followed up, we were informed that it will take whole week. One lady available on the no[protected] responded so casually.

Request to pay an heed to the matter.
Rgds,
Pradeep Mohapatra
[protected]

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S

singhbb

from Agra, Uttar Pradesh

Jan 31, 2017

Kashipur Uttarakhand Siti Cable Operator not provide signal anytime Ditto if you turn it off.Service World What's the useTurn off again.

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M

Murthyvvs

from Hyderabad, Telangana

Apr 18, 2017

Hi my telivision shows no signal but I can here the volume

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Address: New Delhi, Delhi, 110052

Website: www.sitinetworks.com

This email is in regards for the Siti I'd SITI00268053 and the trouble ticket [protected] which was raised on 29th November, 2016 @ 12.09 Pm.
This is my 3rd complaint since I took your connection on 3rd November, 2016.

My internet was not working since 29th November 12.00 a.m. but as your customer support doesn't works after 12 in the midnight, hence I could not reach them. When contacted next morning your support staff tells that the internet was down in entire Delhi/NCR region last night which is why it was not working. Then I was suggested to switch of the modem and turn it on after 5 minutes which I did but guess what no resolution there, hence as a result I had to call back again.

When discussed with another support staff of yours he raised a complaint regarding the same and one of our guy from the technical team shows up and after diagnosing for an hour he couldn't find any resolution to my problem either. Hence he asks me to wait as the modem needs to be replaced with a new one. I waited for that entire day but no resolution was taken either and internet was still not working.

I contacted again to your support team and they asked me to wait for another day for the modem replacement. When I called again on 30th November in the morning one of your support staff 'Suman' committs that my issue will be resolved 100% by 6.00 pm on that same very day and asked me to wait. I repeat she committed to resolve it 100% by 6.00pm, also mentioned in your recorded line.

As a result I waited till 7.00 pm but no call backs, no followups on my complaints either, hence I had to call back to the support team again on their toll free number for an update. Your support guy again tells me to wait for 24hrs as the modem is out of stock and which is why it couldn't be replaced. This is pathetic. Worst broadband service and worst customer support ever. As a result I won't be using your broadband services in the future anymore and also I will be posting this on the consumer complaints forum to let others how you guys harrass your customers. Disgusting service!!!

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singhbb

from Agra, Uttar Pradesh

Jan 31, 2017

Kashipur Uttarakhand Siti Cable Operator not provide signal anytime Ditto if you turn it off.Service World What's the useTurn off again.

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R

Rakesh khawas

from Mumbai, Maharashtra

Mar 29, 2017

Faltu cable akta ar theke j kono dish valo vul koreo citi nio na ar theke zing valo... keo katha sone na. Sitir kono farak pare na connection holei holo... faltu khub e faltu network... ai month chure debo citi k zing tai neno a bar

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Address: New Delhi, Delhi, 110052

Website: www.sitinetworks.com

Let me give you a detailed explanation about why Siri Broadband's service is so frustrating:

1. The support staff steps into my place and does the installation successfully . However, wait, I am not done, the Mac I'd which was taken by him was wrong and the same was not updated in Siti's system too. Hence I was not able to connect my wifi for the entire 3rd of November.

2. Let's proceed with the next reason. I called up Situ guys on 4th and a ticket number for the same was raised for my account. I got a call from them stating that one of their support staff will visit my place in 1hr. Let me also tell you the support guy visited my place after 2 hours 20mins @ 3.15pm . No respect for time either.

3. Continuing with the 3rd reason the support staff reset my router but couldn't resolve my problem either. Why? Because when he called your the team he was told that the Mac I'd was updated wrong in the system. Now this guy called the first guy who installed the router at my place also taking the technical support team on conference started blaming and abusing each other in my house. No Decency at all.

4. When the blaming and abusing phone call got over, the support staff who is still in my house asks your technical team to update the Mac I'd as it was merely a job of 5-10mins. But wait the technical team has such a bunch of Idiots filled in there replies on the call that they won't do this as they need to go for lunch. I mean what kind of service are you they trying to provide ????

5. The support staff's call was disconnected and he was left nowhere in the middle as how to resolve the issue. He leaves my place @3.35pm, 20 mins after that whole drama assuring me that the Mac I'd will be updated in one hour I.e. by 4.35pm. I waited till 5.00 pm no response either.

6. I called back again on the toll free number[protected] they again raised a ticket for my query & still no follow ups . Three back to back tickets but still no response from the Backend team. This is Insane.

It's been more than 24hrs since my newly connected wifi service is not working and I have been going under this harassment since that long. Hence I would like to file a complaint against this company ASAP.
This kind of support is unacceptable.

Siti Cable customer support has been notified about the posted complaint.

Nov 04, 2016

Updated by Avik Nandy Let me give you a detailed explanation about why Siti Broadband's service is so frustrating:

1. The support staff steps into my place and does the installation successfully . However, wait, I am not done, the Mac I'd which was taken by him was wrong and the same was not updated in Siti's system too. Hence I was not able to connect my wifi for the entire 3rd of November.

2. Let's proceed with the next reason. I called up Siti guys on 4th and a ticket number for the same was raised for my account. I got a call from them stating that one of their support staff will visit my place in 1hr. Let me also tell you the support guy visited my place after 2 hours 20mins @ 3.15pm . No respect for time either.

3. Continuing with the 3rd reason the support staff reset my router but couldn't resolve my problem either. Why? Because when he called your the team he was told that the Mac I'd was updated wrong in the system. Now this guy called the first guy who installed the router at my place also taking the technical support team on conference started blaming and abusing each other in my house. No Decency at all.

4. When the blaming and abusing phone call got over, the support staff who is still in my house asks your technical team to update the Mac I'd as it was merely a job of 5-10mins. But wait the technical team has such a bunch of Idiots filled in there replies on the call that they won't do this as they need to go for lunch. I mean what kind of service are you they trying to provide ????

5. The support staff's call was disconnected and he was left nowhere in the middle as how to resolve the issue. He leaves my place @3.35pm, 20 mins after that whole drama assuring me that the Mac I'd will be updated in one hour I.e. by 4.35pm. I waited till 5.00 pm no response either.

6. I called back again on the toll free number[protected] they again raised a ticket for my query & still no follow ups . Three back to back tickets but still no response from the Backend team. This is Insane.

It's been more than 24hrs since my newly connected wifi service is not working and I have been going under this harassment since that long. Hence I would like to file a complaint against this company ASAP.
This kind of support is unacceptable.

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I

Ishan Raj

from Imphal, Manipur

Mar 13, 2017

Chip id[protected]
Card no.[protected]
Stb no-1306C[protected]

Worst service ever - Comment #2678428 - Image #0

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Address: 713104

Sir I am siti cable old customer and I have a mpeg2 box, i exchange it to HD box but lco offer me ₹2800/-how it possible so please help me and give necessary action against lco(Raju cable, mobile:[protected]).what is actually amount to pay please told me how to change my old box and when ; my Lco Raju cable always ignore and refused me and told me huge price.please help me.

Oct 15, 2016

Complaint marked as Resolved

Please solve my problems.they could not call or mail.i waiting for your email; Thanks:

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Rahul Pahwa

from Delhi, Delhi

Jan 9, 2017

Irritated service 3 days before payment done through Paytm with QR[protected] but siti broadband not activated yet. It's [censored]ing service so I advised don't go with siti broadband dere r lots of broadband in Delhi so choose any other option don't go with them.

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I am, hereby, drawing your attention to the fact that my TV off ...shows "Technical Problem".from 7th Oct. '16. though I have reported it several times to your local office at Sreebhumi, Kol -700048. Related S.Box No. C[protected] & S.Card No.[protected], My address: 106, Canal St. Ft. 2B 2nd Floor, P.O. Sreebhumi, Kol -700048. I have paid the subscription for Oct. '16 on 04.10.2016. I am sorry to say that during Pooja festival, We have been fully deprived from my genuine facility of watching T.V. due to your fault so that you should adjust my subscription for those days. Yet now my T.V. shows "Technical Problem: Pl look into the matter immediately .
Yours faithfully,
Satya Ranjan Kundu.
Mobile no. [protected]

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U

[email protected]

Nov 28, 2016

Sub..card not athorized.

STB NO 1515C[protected]
CHIP ID[protected]
CARD NO[protected]

PLZ cheek and active this no.

from
Upendar

Khammam 507 003
[protected]

Siti Cable Complaints & Reviews

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Siti Cable reviews & complaints page 20

card not authorized deactivated card status

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Connectivity issue

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Customer care are not responding

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Always showing card is not authorised

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Regarding poor service from siti cable

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Not giving the security money and bill

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Service is very bad

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False commitment

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Frequent cable shutdown & poor service

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Regarding worst service of customer care call centre

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Set top box and card

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Set top box not working

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I'm complaining in regarding removal of channels animax and sony

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Digital cable set top box

3 nos. TV damaged due to siti cable set of box.

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Fault Set Top Box

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Worst broadband service & worst customer support

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Worst service ever

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Offer me wrong price

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No cable connection , My TV off .

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