Siti Cable Complaints & Reviews

Is there any one who call responsibly... Even i had called multiple time and case was escalated to senior yet no call till today. Just making fool again n again
Case is open since 26 feb

...
Who is responsible for logged complain which is near a day open and still the same answer is being provided by executives to wait for 6.30 pm.
Do you understand what is tat? Or hired mad exe.

If you want me not to escalated further please update.

Dear siti customer,
Your request has been logged. Your ticket number is [protected].
Our team shall get in touch with you shortly.
Dear siti customer,
Your request has been logged. Your ticket number is [protected].
Our team shall get in touch with you shortly.

I am subscribing siti csble grand package paying rs 360 per month and shall like know the channels being offered at present to the tv viewers. Earlier we we’re used to get star channels and star sports channels these are being shut nowadays. Shall be glad if you please furnish the list of channels that are being shown under this package we are staying in golf garden kolkata. I tried to search the package from internet but couldn’t not find it

Dear sir,

My name is mukunda rao last 2 months i am using setup box the actual position is behind of my house the new building contraction started 3 days back i informed to cable operator he is not attended the new building persons removed the connection.

Last 3days no cable yesterday i go and informed the position today also but not attended the point and his phone also not respond his phone number is [protected] his name siva.

Poor connection and irregular persons in vizignaram plz help.

Regards,
Mukund.
Anandapuram colony
Near marammatemple.
Vizianagaram.
My cell no. [protected].

From 1-1-2018 we are not receiving channels like some kids channels like hungama disney xd so on and some movie channels like utv movies and some muaic channels like bindass so on... But the amount is being paid. If we contact our cable operator he says iam helpless if we contact techinician are serive provider the only ans since 30days is we have raised your complaint and will be resolved within 48hrs are 24hrs.in a month minimum seven days there will be no connectivity. Very very poor maintence. Iam fed of calling your service center.

Asia cables-adress muragacha, tegharia, sodepur, p. S.-ghola, p. O.-jugberia, pin-700110, contact no. (As provided) - [protected]. The said cable operator are proving siti cable connection & are charging rs. 240 per month. But on 01.01.2018 at 12.00 midnight, the star channel were disconnected & still now they are not providing star channel except star jalsa.
But on the other hand they are charging the money for the entire star channel package which is illegal & not acceptable at all.
Hence, i request you to kindly look into this serious matter as our entire locality is facing this problem for which we have to move to the higher authority or disconnect the same.
We thought that you should first be made aware of the above facts so that you could take fruitful action against the same.
We hope that this problem will be solved soon.

In my set top box (Siti cable), there are less no. Of kids channels. The disney channels are absent. There is no hungama tv channel, disney channel, disney xd channel, and disney junior channel. Most popular cartoons are broadcasted in these channels. Other channels are less popular than these channels. My kids got bored seeing those boring channels. The best cartoons are broadcasted in hungama tv channel, disney channel, disney xd and disney junior channel.

Recently siticable stopped sony entertaiment channels and they are charging extra for that. Already there charges are high. We are paying 300 bucks monthly on time still they are not providing service and charging extra money for that. I felt they are doing illegal activity by increasing fair. Today they stop providing sony channel tomorrow someother. I want to take serious action against the same

Sir, i repitly call technitian deepak for check my broadband. But he told me that i will come within 2 hours but he could not come. Again i call and again he told me that i will come after 2 hours. But till morning to evening finish. He not come. At last i call last time at night why you not come, he said that i forget. I will come at tomorrow. Show you tell me is good..

Since a week ago i have been a lot of problem with my set up box o[censored]r company.. It is just showing me "card not authorized" so i called to the number given on screen "[protected]".. The executive said me that he had registered a complaint and give me the complaint number 317511 and said it will be resolve in 24hrs. But it had been 72hrs passed no response till now. My cable operator says me that it will be back in 2hrs but no response... I request u to give me a response.

I reported siti cable having its office at rajpur road dehra dun on 12.12.2017 at 1.00 p. M as the cable network was not working since rainy night of 11.12.2017. The staff ensured that the cable will be operative within 2 to 3 hrs. The staff attended the site on 12.12.2017 at about 7.00 p m but could not correct the fault. They ensured that the cable line will be repair/set right next morning. On 13.12.2017 i again reminded the cable office at 11.00 am and after that they blocked my mobile number and approached through second number they attended at once that number and assured me that the cable will
Be operative today iteself but at this time i am writing this complaint 13/12/2017 20.10 hrs. The cable has not been operative. Kindly registered my complaint and do the need ful as per procedure.

Gud evening from yesterday morning on wards iam calling to local operators and call center operators are not responding and they are not giving a correct information if i was serious the call center operators cut off the call. U give good service either ur not we will go to good dish network and previous i used sun direct also it's very good and they giving good service also

Date:nov 3 2017
I have been facing cable issue from 31st october from siti digital network and there is no response from the side of cable operators highly irresponsible. Daily i need to call and inform on the helpline number to customer care. I want my problem to be solved as quickly as possible already i waited long. If they can't resolve this problem simply refund my money. The following are my details.
Card number : [protected]-8....

My card no. Is [protected]-8. Setup box burned from 45 days. I complaints many times mobile no. [protected]. But i can't any response by him. He can't come to check setup box yet. Then i icomplaint your custmer care mobile no. [protected]. The complaint no. Is 3535305. Next day i recive a call from mobile no. [protected]. He asked me setup box repair? I replied not yet. After 3 days i called mobile no. [protected]. I asked him my complaint no. Is 3535305. He check the status and told me your setup box is working well. Then i told him the setup box is not repaired yet. How working. Then he told i foreward your complaint. Sir/madam i request repair or change my setup box as possible.

Worse cable experience ever.. This company either should ban or improve their services.. If we observe in a month out of 30 days, hardly 4days it shows channel rest all the days have some or more issues either error 200 or other..
If we complaint they said ma'am we resolve your problem within 24 hours.. They are so lazy and slow.. They almost take 7 or more to solve the problem and only if we again and again call them.. As if we don't...

Sir, i am a coustomer o[censored]r cable service. I am from nadia, in here the cable operator dont give the computerized bill. How can we know the real fare for my connection? How can we know the price of my channel s? Their are many channels we dnt want to watch, but they said its necessary. My phn no. Is [protected]. My coustomer stb no: 1626c[protected], chip id:[protected], card no.[protected]
I am very glad full to u, i[censored] take any action about it.
Thank you

I had given complaint to the siti cable office sangadigunta for not coming siti cable connection but there was not giving response on call. Then i visit to nearest sangadigunta office to file a complaint but they was giving line man numbers.. When i call to the line man he was lifting my call i tried several times but no use. When i was went to siti cable the line man was giving reckless answers he was so reckless now i want to disconnect siti cable connection. Really siti cable servicing was too worst.

Hi, my name is momi devi, i have a set top box of siti cable,
Client name: abhinoy kumar
Address: barowaritala, kestopur, kolkata: 700102vc no:fcbbphhhf my problem.
Date of the incident:07/07/2017,
I am facing issue with the set top box for the last one month, and repeatedly informed the same to the local siti cable service provider, but they never fix the issue on the real time basis, nether they are bother to inform anything..
And if i call for several times they start behaving very rude..
Last month my senser in the set top box stopped functioning so they took it to repair charged me rs.350 and instead of 2 days took 15 days in repairing, and after they gave it back it worked only for a day and then again stopped working, informed them again, they said they will come and check it, till now i called them 4 times, person name debasis said it will be fixed, but its almost 10 days now and they have not even called me back.. I am really very upset with their service

You have no right to impose any language on originally english language channels like discovery and national geo wild and other english channels. If you want to provide hindi language, then give us options to watch in the original language and other languages. If you cannot provide this options then you have no right to give single bloody language. You cannot provide channels in a language people can't understand.

Past 1 month, there is no tv cable connection. Everyday when i come home, it showed "200 : contact your cable operator".

I had the number of the local vendor (Mr. Pandeji - [protected]), but never received any response whenever called for complaints. Finally being fed up contacted siti cable customer service for resolution. But it was also of no use. Everytime, i raised concern the customer executive said "ma'am, your raised issue has been resolved & our technician has checked the same". This story was repeated multiple times. I felt so harassed that i stopped calling the customer service and there was even no scope of contacting the local vendor.

History of conversation (Same can be checked on the recorded line with siti cable customer care -
First call with customer care : 23-jul at 11.23 am (7 mins 29 secs)
Second call with customer care : 27-jul at 20.32 pm (10 mins 22 secs)
Third call with customer care : 30-jul at 10.46 am (47 secs)
Fourth call with customer care : 30-jul at 10.48 am (5 mins 21 secs)
Fifth call with customer care : 30-jul at 14.26 pm (No connectivity)
Sixth call with customer care : 30-jul at 14.27 pm (1 min 45 secs)
Seventh call with customer care : 30-jul at 14.33 pm (5 mins 5 secs)
Eighth call with customer care : 5-aug at 20.27 pm (7 mins 55 secs)

Still the customer care executives tried to help me out but no ownership was taken by anyone at siti cable either to check & resolve my problem. I need compensation for the same.

Then two days ago dated 2nd aug, the local vendor boy visited my place and asked for the payment. I firstly asked about so called mr. Pandeyji & his contact details. The boy admitted that now pandeyji is contactable on new number now @ [protected].

Then to my surprise, the local vendor deactivated my cable connection and not at all ready to restore it. When i came to know about it today, it turned me down. I called up the vendor but of no use.

The mental trauma & harassment that has been caused by the local vendor is horrible to even think about it. I clearly state her that strict action should be taken & penalized. I need a compensation for the same.

Such a horrible experience!!

My cable operator mention that last date of monthly payment date is 24th,
But last month i can't make payment within the date, i make payment on 28th
But my operator cut out my cable line till 29th, running month my operator mention that my last payment date is 24th, i make payment today,
So my complain that my operator take payment for 30 days, they service provide to me for 26days.
And also my cable provider not given any authorisd bill.
So please take necessary action.
Satyaki dey-[protected]