Siti Cable — refund of online payment

Address:5 GARFA MANASATALA ROAD, Fl No- G2, Gr. FLOOR, NEAR GARFA POST OFFICE, Kolkata, West Bengal, 700075

Sir

It is to inform you that i had recharged through online via siti cable website with rs. 379.90 on[protected] with 30 days validity but very unfortunately after 3 days means 27th feb evening i have noticed no channel was playing on my tv. Then after logging in siti cable i found there was no pack activated in my profile.

So, 28th feb morning i was forced to do the recharge again with rs. 303.26 but but again after 2 days no channel was playing on my tv. Then i contact with cable operator and told the total thing but he told to me that he don't know anything about online payment and say so rudely "you are anything to do as you like".

I have also email to siti cable customer care and corresponding nodal officer. But till now they are nothing to do. Kindly help me.

I have attached my payment receipt and mail sending copy.
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Comments

Siti cable customer care not received call.
I have sony brodque channel package but they did not give me the channel. And now i have paid my pre-paid bill there after they disconnected my connection. My service is disconnected last 2 days. Even they did not give my connection.
I Pradip ghosh holding vc no [protected]-1 could not login my account and see my cable bill recent days but previously i did see it for last 2 month .when i try to login a error massage seeing i the computer screen.i request you kindly resolve my problem
Siti cable is a cheap cable network. In a week only one or two days working in mangali( Hisar) and toll free no. Complaint also don't solved. So u are directed to keep an strictly action otherwise cm windows and legally step will be occurred.
I'm not getting the cable paid the amount of 330 rs after 1 week also.cable network operators not respondingif we called them also not giving the correct information.irresponciple answers.not lifting the phones also

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    Siti Cable Phone
    +91 33 4002 5000
    +91 120 452 6700
    +91 80 6001 9945
    Siti Cable Address
    Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City, Noida, Uttar Pradesh, India - 201301
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