Skoda India Complaints & Reviews

I am writing to express my extreme dissatisfaction with the lack of communication and response regarding the delivery of my recently purchased car from Kun Skoda in Perungudi. The loan was approved and disbursed on Nov 30, and I was promised for the delivery in a week's time it has been 20 days and everytime I call or get a update they say it is under billing and no further update. If this was the case, I would have asked the bank to hold...

I have been requesting for towing help for my vehicle which is located in SRMC Porur Chennai to the nearest service station. my vehicle is a skoda rapid petrol. Absolutely no help from skoda road side assistance. i have registered a complaint for eleven times till today in last fifteen days. No response. everytime i get a reply that it will be sorted out in next 24 hours but no action taken, i have been a skoda customer since 2009. thoroughly disappointed. about to buy a skoda slavia but i have changed my mind. if no proper service no point in buying a new skoda vehicle

Faced issue with clutch. Suddenly vehicle stopped in a isolated place when I was traveling with my family. I had to get towed my Kushaq and now have been informed that the clutch has burnt. I have to pay 38k for the same. Vehicle if of 2022 & in just 21 months the clutch has worn out and Skoda service centre blames me....

Dear Sir/Madam,

I would like to lodge formal complaint with you regarding the problems I am experiencing with my new vehicle bought recently on 14Nov2023 & would request your intervention to correct these problems immediately.

Upon driving, very next day of Car delivery, I started experiencing uneven issue with the accelerator & as its throwing some bad noise during acceleration (40-60 KM/H speed). I am very...

We had dropped the car SKODA RAPID MH02FN-5198 around 20th September 2023.
Despite reminders of sharing the cost estimate you did not share the Job Card & Service estimate before commencing the work.

You did not communicate about the costing to us despite asking for same couple of times.

Now finally after repeated talks you have shared the estimate on 28th Oct 2023. You did not give any idea of how expensive it will be before starting the work. Considering the financial condition, we are not able to pay this amount.

Kindly return the car in as it is condition, as we wont be able to pay for the same.

Attached Screenshots for your reference

PS: Consider this request Urgently.

Skoda case id: 1267324

My car broke down on 17 sep 2023 due to clutch issues. I bought my car kushaq MT 1.0 on july 14 2023. Its brand new car.
Why the car has clutch worn out issue within 2 months of buying the car?
Service center is asking me to pay money for repair/part charges? Why i need to pay repair charges for the recently bought vehicle?
After paying so much price while buying car, customer has...

I am writing to express my deep dissatisfaction and serious concerns regarding the recent experience I had with my Skoda Kushaq, which has left me feeling frustrated and disappointed.

Since December 2022, I have been a proud owner of the Skoda Kushaq, and I have always taken great care of my vehicle. On September 30th, while driving from Chennai to Pondicherry, I encountered a distressing situation. The car suddenly died in...

Hello,
My car Skoda Kushaq has been sent to service center on 31st July 2023 for the repairing of wires which has been cut by rat and I have requested them for Insurance claim because they have shared estimate of Rs. 90, 000/- approx after my request Insurance company came for the Inspection and they have approved the quote of the company regarding replacement of wiring on approval dealer has placed the order to Skoda India now it's...

Hello,
My Skoda Kushaq car has been sent to Skoda regent dealership on 31st July 2023 regarding rat byte issue service agent has confirmed the problem and shared estimate for the damaged wirings which has been cut by rat I have requested them for the Insurance claim and same has been approved by them and Insurance company has done inspection and approved the estimate given by the company since the day till date dealer is not available with dates when I will get concerned wiring from Skoda India and when they will be able to return my car also they refused to share their communication with Skoda India regarding my car wiring followup it's almost one and half month and still I do not get the date when I will get my car repaired.

Please help on this and solve the problem as earliest.

We have taken the delivery of the Skoda Kushaq 1.0 MT Active car in the 1st week of Aug 2023, at the time of delivery it was showing 106 KM odometer, and after driving another 450 KM by us, it got broke down and the service center is saying that the clutch is worn out (without opening the body). How come a clutch will be damaged for around 550 KM that too branch new car.

This is really annoying and disturbing us, hope we get...

I visited Škoda wheelocity motors pvt ltd Jammu for periodical service of my car Škoda rapid under standard services maintenance package on 13 Aug 22 and handed over the car to me. Rahul Bhagat service advisor. When he delivered the car I noticed that mandatory parts have not been replaced as mentioned in 4th year service schedule of SMP standard package.I asked him and ms. Mousumi Bharadwaj CRM of the outlet. They told me to...

Before 2 days my car was in basetment and there was heavy rain fall so i thought to send at shreenathji skoda rajkot ( gujrat ) and they give me estimate of Rs 52 lac . so i would like to request you that i am not getting how could he can give me this much estimate ? I am having your skoda fabia GJ 11 S 6390, SKODA SUPER GJ 11 BR 9192 AND kUSHOQ TOO .

I WOULD LIKE TO REQUEST YOU THAT I WANT TO REPAIR IT AND WANT TO DRIVE IT COZ DIESEL VARIENT IS NOT AVAILABLE AND I LOVE MY CARS AND TAKE CARE TO

PLEASE REPLY ME AS SOON AS POSSIBLE . MY CONTACT NUMBER [protected] HARDIK KOTECHA

On 29 June . I purchased skoda slavia
. around 9;30 PM . After next day I see there crack on gear glass. I have complained in showroom ( singhania motors) ormanji ranchi .
Today I have comed at 2 :30 but now time is 4;22 . But there is no response or no one can help me . Whats should I do
.this is so irritating

In October 2022, I purchased a Skoda Slavia from Mody Cars India Pvt. Ltd.
In February 2023, the rear side door handle came off (when trying to open the door). I complained to the showroom & the service garage. They replaced the spare part and assured me that this would not happen again. We're in the second week of June 2023, and yesterday again the same door handle came off. The car is not even a year old, and I have to write about the same issue (twice within a years' time). I have written to Skoda & Mr. Petr Solc as Skoda India is inefficient.

Besides this, the stitching done on the seats is a disaster! Threads are loosening up.

Overall, I am really disappointed with my experience so far. I regret having purchased this vehicle.

Hi i had purchased a Skoda kushaq AP39MR9966 in march month with out any discount at that time 2021 vehicle getting 80k to 1lakh discount in your skoda and volkswagen the sales men said we get a new 2022 vehicle with auto fold orvms at the delivery time they had broken the promise and not reduced the amount of orvms even on delivery they said we will fix it and give you when stock arrives and they braking the promise till today i had talked to mangers and sales men many time i had a chat conversation even with proofs we are not getting any solution from your side we lose trust on skoda from all sides at last iam giving a customer complaint now dealing with jyoshna in the showroom [protected] . below screenshots of chat with sales men kondaiha now he is not working here and the sm srininvas garu chat telling the product arrives in 4 days in the year 2022 august 26th

I have visited kamal kishore auto corp pvt. Ltd. Lucknow on[protected] and that day i have deposited 11, 000 rs as booking amount of skoda slavia but due to some personal reasons i am unable to buy the vehicle so i wrote a letter and attached original deposit slip fir refunding my money. But they didn’t given yet after 15 days and not attending my calls.
Please provide me my money .

Respected Sir / Ma'am

In the above subject, I would like to inform you that I purchased a Slavia on 17th April 2023 from Shaisha Motos pvt ltd, Jaipur Rajasthan.
My car got into an accident on 02nd May 2023 around 03.00 am on Jaipur - Delhi highway. By god's sake, no casualty happened, but my car was badly damaged.
My car reached Skoda Workshop Jaipur on 02nd May 2023 only and after that, I am facing these problems from their side: -

When that accident happened there were two doors damaged on the left side but when the car reached the workshop there were three doors damaged. How did happen?

We completed our all formalities on 3rd May 2023, which was demanded by the service center. They gave us approx. 15 days to deliver our car after all repairs & paperwork are done. But now on 19th May, they don't have at least a date that when they will deliver our car.

When we purchased this car, we made only one visit to your dealership & booked this car within one hour only and only because of the name " SKODA" behind this. I never assumed what kind of support I would get come in the future.

It's very strange to get this type of treatment from your employees.

whenever I called your employees in the last some days, they always said they will update in reverse call & call back never come.
2nd thing they said some parts are not in stock and they are unable to find them from another workshop as well.

Really,

Skoda doesn't have the required parts of the car in case of an accident.

If you do not have sufficient parts for a car, then why are you selling it?
Do you have not any responsibility after selling your car?

Your service center staff made pressure on us for the signing format which was supposed to sign at the time of delivery.
Your roadside assistance company broke our car gate at the time of pickup from the accident site. Then why they left one door? They could break that too as well.

We have been communicating with Mr. Banwari from the Service center then we go to Mr. Arvind for asking him when I will get my car on 17th May. But I did not get to know when that " Part " will come & when I will get my car back.

Now I am thinking that why I purchased a car from your brand " Skoda".
This incident makes me believe that we should purchase a car from Hyundai or Maruti or Mahindra because they don't have this part problem & this kind o[censored]nprofessional behavior of their employee.

I would never suggest to anyone about your brand.

I am a senior manager at govt bank, I belong to Jaipur my posting is Sikar. I have to travel 200 km per day for my job. This car was not for home decoration that was my necessity but now I don't have even a date when I will get this. How many days do I have to suffer?

I am very disappointed with my decision to purchase a SKODA car.

Alka Meena

My car skoda kodiaq CG07BS7770 IS accidented on 19 april 2023 . car reached at workshop on 19 april 2023 . insurance company approved clame . but company is not started work right now . they demand 5 lacs rupees in advance and said after deposit they start work otherwise they do not start work . i have complained many times in coustmer care but no response from their side

Pankaj garg
[protected]@gmail.com
[protected]

Dear Manager,

I had Bought VOLKSWAGEN / TAIGUN GT PLUS 1.5 TSI DSG/SUV (Engine No. DUMA31375 ; Chasis No. MEXA23CW7PT008287) on 4th April 2023. (Colour - WC Red)

The worst Part is the Bonnet. It goes inside by the push of a finger. Very Very poor design or material used in this batch of production. If kids sit on it it will form a dent. Your 2022 models did not have it, as I crossed checked, with my friends vehicle. More force is required in His Car.I am sure that this is your manufacturing defect.

I give you 2 options:

Option 1 : Replace my Bonnet WC Red with PPF coating Free Of Cost under warrenty or any case your team decides.

Option 2 : Pay off my 20 Lakhs loan and I will live with this defect.

I will need an answer from Volkswagen Corporate by 15th May 2023 on the options above, else will file a legal case on Volkswagan and Euro NCAP.

Note : 1 customer lost is equated to millions.

With Regards

Prem Lional Daniel

I see there are lot of complaints about fuel injector failures in Skoda and regret that i had not checked this forum earlier. My 2015 Skoda rapid has done 107000 kms now and already has had 2 fuel injectors replaced - first at 94, 240km and the second at 1, 06, 289kms. The reputed company that you are, how can you risk all these dedicated customers by not recalling these faulty injectors? Both the times my injectors failed, i was on long...