Skoda India Complaints & Reviews

Sir our rapid 2013 model is facing injector issue from the start itself. Please don't charge for injector. It is your design fault. Skoda knows very well about that. Please replace injector free of cost or with least amount for that particular model. So that a common man can maintain it. Thank you.

Iam owning Skoda rapid 1.5AT 2015 model, suddenly is see engine light glowing and speed reduced.
I checked at Skoda in Chennai and they advised to charge fuel injector, looking at the issue its default issue in skoda before 2015
This should be replaced free of cost as its manufacturing defect ?...

The sales team here from DPM skoda Dehradun is informing me that RC cannot be given to me as car is on leasing compnay name !!
Iam a employee of Scheider electric india .

They have still not given me car even after payment is done on 24 September 2022.

First they commited delivery before Dusshera and now Before deepawali .
Even when my car i sat showroom only !!

contact person DPM SKODA Dehradun Mr Deepak

My Details Harinder singh Pilkhwal
[protected] harinder.[protected]@gmail.com

Hi

I am Nisha, I have booked for Skoda Kushaq Ambition Classic 1.0 MT on date 22 September 2022 with dealer - Eminent Skoda, Ahmedabad, Gujarat, India

As the upcoming festival Diwali is an auspicious one we have asked the dealer beforehand to deliver the car by 20th Oct 2022 and then only we will take further for booking the car. And so Skoda Executive has committed to deliver the car by 20th October 2022. But as they got the booking confirmation booking amount from us and also loan sanctioned, now they are denying of car delivery by 20th October 2022. This is very disheartening that once they got the booking done and so now denying of their own commitment simply stating that won't be possible for them to deliver by 20th Oct 2022.

Looking forward to hear from you soon.

Regards
Nisha Singh/Saurabh Singh
Contact no. [protected]/[protected]

I called several times dealer regarding mileage issue and alignment and wheel balancing but they are not responding .
There is a complaint with your customer your customer care Reference no : SAVWIPL – 1036111 . Please look into matter and resolve it ASAP

To,
TheChairman/Managing Director,
Skoda Auto (Volkswagen) India Pvt. Ltd. E-1, MIDC Industrial Area, Phase- III,
Village Nigoje, Mhalunge, Kharabwadi,
Chakan, Taluka Khed, Pune- 410501 (Maharashtra)
Sub: Notice against defective car and deficiency ofservicesprovided by you.
Dear Sir, to the instructions from and on behalf ofmy client Bharat Aluminium & Glass, Pursuant 9, Near Achelles Public...

Am I Delivery Skoda Kushaq 14 th April 2022 at S7 cars Salem, Tamilnadu..
After one month My Car was suddenly puncher while Driving..Then I remove my tools and Jack. Am operating that Jack it's not working and my Car wasn't Jackup..
So Am suffering many troubled..That movement...
Am I approach and Handover S7cars Showroom still Theyqq r not Response..
That New Jack was Failed thisqqq my point view of Skoda Brands..so pls Consider this Thank u...

It's been a year I bought Skoda Kushaq 1.0 and driven 5k KMS so far. Air conditioning system does not given enough cooling even though temperature is set to 16C.
Don't like to use the vehicle because ineffective AC unit....

The demo car was shown by Skoda and its features were different at the time of delivery. Complained about this to Skoda's customer care 3 times but till now no phone has come from dealer side. The company also looks at its dealer and does not reply. This is a big scam to sell cars.

I have contaced to many time to skoda showroom which is located in mullick bazar in kolkata that when my rc book will come it about 1 year 5 months ago i didn't get any call from skoda mullick bazar showroom.

So in year 2020 we bought a car skoda rapid from a dealer of skoda in Bilaspur, Chhattisgarh and at that time they stated to us in the billing and everything that the car manufacturer date is in 2019 but now in 2022 we came to know that ot was manufactured in 2017 which has made us suffer loss and felt like cheated by the very popular brand skoda .
Since then we have been trying to complain and complain through customer care mails whatsapp but we still got no assistance from the company which is very bad that customers grievances are not addressed . It has been 4 to 5 months no reply from them .

Hello Sir/madam,
Sub: Booking amount not refunded

I am Dinesh from Coimbatore(tamilnadu), I have booked Skoda kushaq peace variant at SGA cars, (Skoda dealer), Coimbatore(tamilnadu)on[protected].

On[protected] i officially sent mail to SGA cars to cancel the car booking of the Skoda kushaq peace variant, as vehicle is not available in dealer end.

Till now they are not properly responsing to the calls to get the refund amount of Rs.35000.
It has been already 10 days once the booking is cancelled.
Mr.Pandiaraj[protected] SGA cars is the sales person who took the booking.

So kindly help in this.

Dealers Address
SGA cars
No.226 kabila towers
Mettupalayam road
Coimbatore
Tamilnadu 641043

Thank you

Yours customer
Dinesh V

The skoda tyre got damaged on a clean road and it’s under warranty. We aren’t getting proper support from skoda staff while we are following up since last 2 weeks

Dear Sir,
I have a Superb 2.TDI L&K automatic. I bought it on 27th Sept 2018. It has done only 12000 kms it has not given me a days problem, in fact this is my second Superb.
I got a message from your dealer JMD ( Mumbai) on the 19th of August about extending the warranty.(not even a week before it was due for renewal (27th August) and I was not aware it was that urgent. I had a relapse of covid and could not attend to the matter. I got a payment link on the 26th August which expired when I tried it on the 30th.
I subsequently resumed office on the 30th August and was informed that I could not avail of the facility because of a lapse of 3 days. To say the least I am shocked. I have been a regular customer of & owned multiple VW & Skodas over the years but never have I ever received such a shocking answer. Surely I could have been informed earlier.
My insurance is due for renewal & I am receiving quotes & reminders 2 months in advance. I DO NOT Expect this service fro your company.
My mbl number is [protected] and email is rustom.[protected]@gmail.com
I am hoping you will be able to assist me as the agent seem to be very recalcitrant in the matter.
Yours Sincerely,
Rustom Vakil

I have booked 1 slavia car from Skoda showroom Global motorcorp LLP situated at Diamond Prestige 41A AJC Bose road, kolkata 100017.The showroom's stuff r so rude when they respond and also after making full payment they r making delay in delivery. After sharing the documents also they r asking same documents again and again, instead of following up with RTO, they are asking me if I know anyone from RTO when our car no is already booked from RTO and we got the msg from RTO already

I have been receiving scam calls from people posing as the roadside assistance wing of Skoda India.

They claim that a roadside assistance card has been made in my name, and will be delivered to my registered address following which I need to pay ₹4000 via QR code or a link that the delivery man will provide.

I’ve confirmed with my dealership that no such cards are being provided by Skoda and that these are scammers.

Following are the scammer's numbers: +91 [protected], [protected]

I am writing on behalf of my mother who drives a skoda octavia May 2018 model. We have in total driven ~18k km till date as per the odometer reading.

We are appalled by the negligence of the Skoda authorized service center technicians in Kerala. We seem to have damaged the engine thermostat of the car due to their negligence.

In the latest incident on 09-Aug-2022, we had to take the car "again" to the service...

I am writing on behalf of my mother who drives a Skoda octavia May 2018 model. We have in total driven ~18k km till date as per the odometer reading.

We are appalled by the negligence of the Skoda authorized service center technicians in Kerala. We seem to have damaged the engine thermostat of the car due to their negligence.

In the latest incident on 09-Aug-2022, we had to take the car "again" to the service...

In a span of 6 hours or more, 8-10 different numbers have called me. I have already declined my interest in their product, yet, every hour a new number calls me. It has become difficult for me trust any other unknown calls due to their horrible sales approach.

Dear Sir/ Madam,
My Vehicle MH02CV3717 was initially starting issue. I requested Skoda Service Centre for repair. Two mechanics from Skoda had visited, checked in details but could not rectify it. They advised to bring the vehicle to Workshop ( WS). During that time, the horn & light was working OK.
Vehicle was handed over to Service Centre on 25.07.2022. While receiving it, they had checked it, observed other defects but did not mention any horn defects. Till that time ( 25.07.2022) Horn was OK.
I was in constant touch over phone with the Service Manager & Mechanic. Not a single occasion, I was informed about this Horn problems.
Service Centre had kept this vehicle for 7 days. During that period, I repeatedly had requested Mechanic to check in details and rectify any other defects if noticed. They checked but did not mention about any Horn Defects.
On 27th July, they submitted total estimates. In that estimates also, they had not mentioned any Horn defects. That means, till 27th July, the horn of the vehicle was OK.
On 31st July, Skoda raised final Bills for repairing work & it was fully paid instantly & then they had handed over the vehicle. While handing over, they informed that the Horn was dead.
With all the above facts, it shows the horn was in good condition but was out of order on last day when vehicle was under their possession.

From all the facts mentioned above, my submission is -
01. Horn was dead at Service Centre level while handling it & there is no point of penalizing me for Rs 26000\- towards its repair cost.
02. Skoda Service should handover the vehicle in good working condition ( as regards -Horn system) as received at the beginning.

It is requested to repair/ replace horn system to normal working condition at responsibility & Cost of M/s Skoda India.
Please intimate me the decision so that, I can send you the vehicle for repair/replacement.

Thanking you
Yours Faithfully

Susanta Sekhar Dash
Bhubaneswar, Odisha