Skoda India Complaints & Reviews

Dear Sir,
I have a Superb 2.TDI L&K automatic. I bought it on 27th Sept 2018. It has done only 12000 kms it has not given me a days problem, in fact this is my second Superb.
I got a message from your dealer JMD ( Mumbai) on the 19th of August about extending the warranty.(not even a week before it was due for renewal (27th August) and I was not aware it was that urgent. I had a relapse of covid and could not attend to the matter. I got a payment link on the 26th August which expired when I tried it on the 30th.
I subsequently resumed office on the 30th August and was informed that I could not avail of the facility because of a lapse of 3 days. To say the least I am shocked. I have been a regular customer of & owned multiple VW & Skodas over the years but never have I ever received such a shocking answer. Surely I could have been informed earlier.
My insurance is due for renewal & I am receiving quotes & reminders 2 months in advance. I DO NOT Expect this service fro your company.
My mbl number is [protected] and email is rustom.[protected]@gmail.com
I am hoping you will be able to assist me as the agent seem to be very recalcitrant in the matter.
Yours Sincerely,
Rustom Vakil

I have booked 1 slavia car from Skoda showroom Global motorcorp LLP situated at Diamond Prestige 41A AJC Bose road, kolkata 100017.The showroom's stuff r so rude when they respond and also after making full payment they r making delay in delivery. After sharing the documents also they r asking same documents again and again, instead of following up with RTO, they are asking me if I know anyone from RTO when our car no is already booked from RTO and we got the msg from RTO already

I have been receiving scam calls from people posing as the roadside assistance wing of Skoda India.

They claim that a roadside assistance card has been made in my name, and will be delivered to my registered address following which I need to pay ₹4000 via QR code or a link that the delivery man will provide.

I’ve confirmed with my dealership that no such cards are being provided by Skoda and that these are scammers.

Following are the scammer's numbers: +91 [protected], [protected]

I am writing on behalf of my mother who drives a skoda octavia May 2018 model. We have in total driven ~18k km till date as per the odometer reading.

We are appalled by the negligence of the Skoda authorized service center technicians in Kerala. We seem to have damaged the engine thermostat of the car due to their negligence.

In the latest incident on 09-Aug-2022, we had to take the car "again" to the service...

I am writing on behalf of my mother who drives a Skoda octavia May 2018 model. We have in total driven ~18k km till date as per the odometer reading.

We are appalled by the negligence of the Skoda authorized service center technicians in Kerala. We seem to have damaged the engine thermostat of the car due to their negligence.

In the latest incident on 09-Aug-2022, we had to take the car "again" to the service...

In a span of 6 hours or more, 8-10 different numbers have called me. I have already declined my interest in their product, yet, every hour a new number calls me. It has become difficult for me trust any other unknown calls due to their horrible sales approach.

Dear Sir/ Madam,
My Vehicle MH02CV3717 was initially starting issue. I requested Skoda Service Centre for repair. Two mechanics from Skoda had visited, checked in details but could not rectify it. They advised to bring the vehicle to Workshop ( WS). During that time, the horn & light was working OK.
Vehicle was handed over to Service Centre on 25.07.2022. While receiving it, they had checked it, observed other defects but did not mention any horn defects. Till that time ( 25.07.2022) Horn was OK.
I was in constant touch over phone with the Service Manager & Mechanic. Not a single occasion, I was informed about this Horn problems.
Service Centre had kept this vehicle for 7 days. During that period, I repeatedly had requested Mechanic to check in details and rectify any other defects if noticed. They checked but did not mention about any Horn Defects.
On 27th July, they submitted total estimates. In that estimates also, they had not mentioned any Horn defects. That means, till 27th July, the horn of the vehicle was OK.
On 31st July, Skoda raised final Bills for repairing work & it was fully paid instantly & then they had handed over the vehicle. While handing over, they informed that the Horn was dead.
With all the above facts, it shows the horn was in good condition but was out of order on last day when vehicle was under their possession.

From all the facts mentioned above, my submission is -
01. Horn was dead at Service Centre level while handling it & there is no point of penalizing me for Rs 26000\- towards its repair cost.
02. Skoda Service should handover the vehicle in good working condition ( as regards -Horn system) as received at the beginning.

It is requested to repair/ replace horn system to normal working condition at responsibility & Cost of M/s Skoda India.
Please intimate me the decision so that, I can send you the vehicle for repair/replacement.

Thanking you
Yours Faithfully

Susanta Sekhar Dash
Bhubaneswar, Odisha

Skoda kushaq door handle from inside got broken in 6 months and having Ac issue. During rain it blows hot air from Ac and in sports mode it blows hot air. Also having brake noise...

I purchased Skoda Kushaq Monter Carlo edition 1.0 AT in July, however the paint at the rear bumper has started to peel off. Looking at the money I spent on the car this shouldn’t happen. I’m very disappointed in the quality

Dear All,
I am Pramod Kumar Singh, and I bought a Skoda Kushaq from M/s Skoda Imperial Vehicles in Jamshedpur on March 1, 2022. When I originally received the car, it had some difficulties with rattling sounds on the doors, hand brake lever, and armrest. These concerns were quickly addressed with the sales team at the dealership. The staff had informed me that certain small difficulties would be resolved. I'm not sure how the PDI...

Own a scoda Superb and due to some leakage issue, i gave the car skoda service centre at Turbhe Navi Mumbai on 1st July 2022, they just checked the car and told me that we need to check where the water leakage and after a few days I got a call from the advisor that there is door beading issue and they have ordered it and it would take some time, and after few days i called to check the status, the advisor told me that only 3 door beading have been arrived we need one more. Then one day i went to the workshop to see my car, it was kept outside and I could see fungus on the seats, lots of dust all over the car, i was very disappointed by looking at my car, i asked the advisor why did you keep the car outside for the so many days, he told me that they have kept because they could get to know it there any more water leakage during rain etc. I finally asked him, "When will I get my car, he said by 30th July. I went to the service centre and waited there for almost 3 hours to get the car ready. I asked them where the door beading was, which made me wait for a month, the advisor said I did something so that there will be no water leakage, I was very much annoyed but I did not react. I took the car and on my way home, I could see some noise from the back side of the car . I opened the back side of the car and after what I saw, I could not believe that there was water storage in Stephanie and there was massive water inside the car, omg, I couldn't believe it when I saw it. While writing, I am very much annoyed, angry, and don't know how to put it into words, I cleaned all the water storage and my head light was working fine, it's not working, many things got damaged, I am gonna escalate this matter to the highest level. It's very, very bad experience. Even after 1 month they did not take out water from the car, it shows how skoda india works, it's such a global brand but such a pathetic service, due to water storage my car headlight got damaged lots of switches are not working. How come they kept the water as it is inside the car and did not check the car properly, it's out of my knowledge.

Dear Mr.Majed Ali

This is with reference to my previous emails to your company regarding issues with my AC and that too post an accident caused by Steller Skoda person. I have tried my best to establish that due to accident in my car the radiator & other accessories got affected & got spoilt. However after a lot of resistance we had to succumb to the pressure from Skoda that it’s a fault in car & I had to...

My wife had made a booking for an Octavia Style on the 7th of May from Tafe Access, St Marks Road, Banglaore. We later changed the booking to a Slavia crystal Blue 1.5 DSG on the 16th of May. I was told by the Salesman - Ravi Kumar that the car will be delivered by the end of June and it will be the 10inch multimedia model car. I find out on the 28th of June that the booking was never made by the showroom in my wife's name and they were...

I had cancelled my booking of Skoda Slavia from Tafe Access showroom (Bangalore, St. Marks Road) on the 4th of July 2022 and today is 18th of July, 2022 i.e. it has been more than 14 days, I have still not got the refund of 50, 000 yet.

I am sending emails, whatsapp messages to Tafe Access, St Marks Road. There has been no response or acknowledgement from the salesman (Ravi Kumar) nor the showroom. I was told the refund will...

Hi. I have booked Slavia 1.0 TSI MIT carbon steel car on 24.04.22 at Jai auto, sohna road Gurgaon.
I have been given 3 month waiting period at the time of booking and afterwards was told the car will be delivered much earlier.
And afterwards multiple times being told that there is no concrete date when I will get my car. Almost 3 months are about to complete and I still do not have a concrete delivery date

Dear Skoda Team

Please provide update on following booking made online

stellar Skoda Ahmedabad is not responding on booking confirmation

Transaction Reference ID: W[protected]
Date & Time of booking:[protected]:18:53...

My car Skoda superb is under warranty from manufacturer and I have also taken the intended warranty. While driving on the Pune Expressway, my car started violently vibrating. As i was unaware as it had not happened before and so I stopped the car as i got a chance. On reviewing the car, I found that the front right tyre was smoking and molten hot and as i saw the back eft tyre, there was a fire in the braking system and it was molten hot as well. I had my pregnant wife in the car who i desperately got out and we extinguished the fire. As i called Skoda roadside assistance, they told be they would take 5 - 6 hours to get the car and It was 5-6 in the evening and we were in the middle of nowhere on the expressway. I some how managed to get the car to MODY Skoda the next day.
On checking of the car they said that the two brake pads of the front right and back left tyres were totally worn out. Which made me realise that the break got applied on their own by the car in the middle of the road. They found a problem with the Master cylinder of the car and replaced that under warranty. the problem is they refused to repair the brake pads under warranty and I had to pay close to Rs 50, 000 for the same.
This is the most absurd things to happen as the car is under warranty and all of this happened because of the faulty master cylinder.
Since then they would not release my car till i paid for the charges and they have refused to re imbrues me for the same. I am extremely disappointed in skoda as the faulty part could have potentially killed me and my wife and instead of treating it with seriousness I have not received any reply from Skoda India and only people from Modi Skoda are replying. Another note, don't trust the guys at MODY skoda either. The people before them Autobahn were much better. Since servicing with MODY my car has been to the garage atleast 3 times for having problems and non were because of any accident to otherwise.

I bought Skoda Slavia 1.5 Style AT TSI on[protected], Huge difference wrt Demo vehicle and vehicle i got it. (MEXBRFPB5NG010716)

1. Infotainment system provided in the vehicle is 8"its older version semi digital, where as in Demo car its 10" fully digital, also its not supporting phone digitally need to connect via cable
2. Subwoofer not provided in the vehicle, demo car its 6speakes + 1 subwoofer.
3. Skoda connect also not working even after 15 days of purchase.

Kishor Channappa (Carl Zeiss India)
Mob - [protected]

Hey sir, I have gave my skoda Octavia Vrs can for a service in SGA SKODA SERVICE CENTER IN COIMBATORE SOWRIPALAYAM IT AS BEEN A MONTH. Still they r tell the ordered parts are not received so for a month they holder my car in the service Center. I have a warranty package for my skoda Octavia Vrs they r not covering the bill also because my cat was turned very bad experience with they I’m totally disappointed with skoda and going to sell my car because so this issue.

My car has done 98k Kms and I have opted for the 2 yrs service plan. I always get the service done in Skoda service Center.
Car was give to service on 30/06/2022 at Oklipuram service station Bengaluru for regular service and a check for coolant alarm.
I was told in the evening that radiator needs replacement and I gave go ahead. Car was to have been handed back On 2/07/2022 but not recd yet. I was told that new radiator recd was damaged and that they are organising for a new good one. I have followed up on this even today and was told twice that they would get back to me in a few minutes….but the concerned haven’t reverted yet.
Your service station board no too needs a dramatic improvement as the call quality is terrible / plus person needs to be trained.