Skoda India Complaints & Reviews

On 29 June . I purchased skoda slavia
. around 9;30 PM . After next day I see there crack on gear glass. I have complained in showroom ( singhania motors) ormanji ranchi .
Today I have comed at 2 :30 but now time is 4;22 . But there is no response or no one can help me . Whats should I do
.this is so irritating

In October 2022, I purchased a Skoda Slavia from Mody Cars India Pvt. Ltd.
In February 2023, the rear side door handle came off (when trying to open the door). I complained to the showroom & the service garage. They replaced the spare part and assured me that this would not happen again. We're in the second week of June 2023, and yesterday again the same door handle came off. The car is not even a year old, and I have to write about the same issue (twice within a years' time). I have written to Skoda & Mr. Petr Solc as Skoda India is inefficient.

Besides this, the stitching done on the seats is a disaster! Threads are loosening up.

Overall, I am really disappointed with my experience so far. I regret having purchased this vehicle.

Hi i had purchased a Skoda kushaq AP39MR9966 in march month with out any discount at that time 2021 vehicle getting 80k to 1lakh discount in your skoda and volkswagen the sales men said we get a new 2022 vehicle with auto fold orvms at the delivery time they had broken the promise and not reduced the amount of orvms even on delivery they said we will fix it and give you when stock arrives and they braking the promise till today i had talked to mangers and sales men many time i had a chat conversation even with proofs we are not getting any solution from your side we lose trust on skoda from all sides at last iam giving a customer complaint now dealing with jyoshna in the showroom [protected] . below screenshots of chat with sales men kondaiha now he is not working here and the sm srininvas garu chat telling the product arrives in 4 days in the year 2022 august 26th

I have visited kamal kishore auto corp pvt. Ltd. Lucknow on[protected] and that day i have deposited 11, 000 rs as booking amount of skoda slavia but due to some personal reasons i am unable to buy the vehicle so i wrote a letter and attached original deposit slip fir refunding my money. But they didn’t given yet after 15 days and not attending my calls.
Please provide me my money .

Respected Sir / Ma'am

In the above subject, I would like to inform you that I purchased a Slavia on 17th April 2023 from Shaisha Motos pvt ltd, Jaipur Rajasthan.
My car got into an accident on 02nd May 2023 around 03.00 am on Jaipur - Delhi highway. By god's sake, no casualty happened, but my car was badly damaged.
My car reached Skoda Workshop Jaipur on 02nd May 2023 only and after that, I am facing these problems from their side: -

When that accident happened there were two doors damaged on the left side but when the car reached the workshop there were three doors damaged. How did happen?

We completed our all formalities on 3rd May 2023, which was demanded by the service center. They gave us approx. 15 days to deliver our car after all repairs & paperwork are done. But now on 19th May, they don't have at least a date that when they will deliver our car.

When we purchased this car, we made only one visit to your dealership & booked this car within one hour only and only because of the name " SKODA" behind this. I never assumed what kind of support I would get come in the future.

It's very strange to get this type of treatment from your employees.

whenever I called your employees in the last some days, they always said they will update in reverse call & call back never come.
2nd thing they said some parts are not in stock and they are unable to find them from another workshop as well.

Really,

Skoda doesn't have the required parts of the car in case of an accident.

If you do not have sufficient parts for a car, then why are you selling it?
Do you have not any responsibility after selling your car?

Your service center staff made pressure on us for the signing format which was supposed to sign at the time of delivery.
Your roadside assistance company broke our car gate at the time of pickup from the accident site. Then why they left one door? They could break that too as well.

We have been communicating with Mr. Banwari from the Service center then we go to Mr. Arvind for asking him when I will get my car on 17th May. But I did not get to know when that " Part " will come & when I will get my car back.

Now I am thinking that why I purchased a car from your brand " Skoda".
This incident makes me believe that we should purchase a car from Hyundai or Maruti or Mahindra because they don't have this part problem & this kind o[censored]nprofessional behavior of their employee.

I would never suggest to anyone about your brand.

I am a senior manager at govt bank, I belong to Jaipur my posting is Sikar. I have to travel 200 km per day for my job. This car was not for home decoration that was my necessity but now I don't have even a date when I will get this. How many days do I have to suffer?

I am very disappointed with my decision to purchase a SKODA car.

Alka Meena

My car skoda kodiaq CG07BS7770 IS accidented on 19 april 2023 . car reached at workshop on 19 april 2023 . insurance company approved clame . but company is not started work right now . they demand 5 lacs rupees in advance and said after deposit they start work otherwise they do not start work . i have complained many times in coustmer care but no response from their side

Pankaj garg
[protected]@gmail.com
[protected]

Dear Manager,

I had Bought VOLKSWAGEN / TAIGUN GT PLUS 1.5 TSI DSG/SUV (Engine No. DUMA31375 ; Chasis No. MEXA23CW7PT008287) on 4th April 2023. (Colour - WC Red)

The worst Part is the Bonnet. It goes inside by the push of a finger. Very Very poor design or material used in this batch of production. If kids sit on it it will form a dent. Your 2022 models did not have it, as I crossed checked, with my friends vehicle. More force is required in His Car.I am sure that this is your manufacturing defect.

I give you 2 options:

Option 1 : Replace my Bonnet WC Red with PPF coating Free Of Cost under warrenty or any case your team decides.

Option 2 : Pay off my 20 Lakhs loan and I will live with this defect.

I will need an answer from Volkswagen Corporate by 15th May 2023 on the options above, else will file a legal case on Volkswagan and Euro NCAP.

Note : 1 customer lost is equated to millions.

With Regards

Prem Lional Daniel

Hi Folks, I was facing an issue in my kushaq 1.5 style variant. The clutch when applied goes in all the way and does not recoil back like it does not come back to its original position. I thought this was because of my 3d mats. I gave my car for a scheduled service and raised a concern on this. Turns out this was a manufacturing defect where the gear box and the clutch gas box both are affected, the skoda team claimed that these parts need to be replaced. Now my car is idle in Kun Skoda perungudi service centre chennai for the past 1 week. Some parts are backordered from the Czech Republic. Am not sure what to do, the service centre did not provide me with a backup car, after constant follow ups I was assured that a car will be provided to me until my car is fixed.

My car is sitting idle in service centre for the past 7+ days and am concerned on constant follow ups from my end where in am being running around from person to person in Kun Skoda perungudi for updates. Can you please do the needful for speeding up the process and provide updates so that we know what the eta is.
Thank you

I gave my car skoda Fabia mg12 jz 3088 for service . And there was a noise coming from opening the door which I asked them to check . The body shop guys did such an ugly job my car was looking worse then before . I called the workshop and the service advisor . Sent them pictures of before and after . Their response was very bad . They avoided my calls for days guy called parmeshwar . The customer relations manager called me and said she will check and get back to me . No calls or anything from them past 2 weeks . Very unprofessional staff and members . Horrible service .
Ajay Seth

1. My new kushaq car ( 2 months only) get bad smell from engine..
2. Front wind screen glass cracked without any external hit..
I couldn’t get clear reason from my dealer..
Very disappointed within 3 months

No battery available for my Skoda rapid 2020 model as my car battery got weak jump started last week through Skoda assistance and service person from Chennai told all three service centers both gurudev and maverick motors battery not available …..kindly arrange battery for my car as soon as possible and let me know soon.@ Skoda India

I am facing battery problem for my Skoda rapid 2020 model…. Four days back through road assistance. I jumpstart my car. Very worst part is today I visited ambattur Chennai Skoda showroom cum service center that service people told that there is no availability of new car battery for my Skoda rapid car and he also added there is no battery available in whole Chennai city really felt very bad and he also added you can purchase battery from third-party services really felt embarrassed for buying Skoda

Good Evening.This is regarding the service of Skoda superb(AP09BV5400) car at Vijayawada Service Station.

Our vehicle was damaged and we handovered our vehicle on December 15 2022 at vijayawada service station.After the inspection of your executives at the service center they had released a estimation copy of vehicle for damages.In the copy the amount was Inr:2, 55, 000/-.

After three months and follow up calls and follow up visits by ourselves, I got a message from service center executive saying that vehicle is ready for delivery and I have to pay Inr: 3, 13, 000/-.Because of the huge price difference I asked them why the amount has increased.They replied with single answer saying that parts prices were increased.

I handovered my vehicle three months back and I don't know when the parts price were raised.My main concern is if they got parts priorily which ultimately can reduce the price and also you can't say to the customer like this.You have to give clear explanation to the customer.Because of your work delay and now I have to bear the costs.There is 60, 000 difference amount, tell me who will pay this.Does the company bear the amount?

I demand a clear explanation report on the service.

Vehicle No: AP09BV5400
Job Card No:VJYWD1-22-23/036772

On Dec 25th 2022, we had contacted Mahavir auto to purchase Skoda Kushaq. We had asked for the top end variant in STYLE and that we needed the car in 1 week. Mr Anil had misled us into booking Skoda Kushaq STYLE 1L instead of 1.5L even after asking for the top end variant as only 1L was available within 1 week. On the day before delivery we came to know about it, so we refused to take the delivery and cancelled the loan. From then, Mr Anil and his team has been constantly forcing to take the delivery of the car saying that TR has already been done and cannot be cancelled. Technically, TR should never be created from their end before receiving the complete payment. If the loan had been disbursed then we would have taken the delivery as we would not have choice but since it was not yet done we cancelled the loan. We asked them to cancel the TR and refund our initial payment of 3, 85, 000 but they were insisting us to take the vehicle. We tried contacting the customer care of Skoda but they were always redirecting us to Mahavir sales management where they are asking us to cancel the TR ourselves or take the delivery. We did not cancel the TR from our end because we are not sure whether they will return our money. Recently they (i.e Mahavir dealer) sent a notice with many false claims saying that they would go legal if we did not take the delivery of the car. I mailed Skoda regarding this but got no reply from them. At this point nobody from Skoda is replying to us and hence we are raising complaint here.

Even I am facing same issue with Kushaq similar to other user who reported clutch failure, right from the beginning clutch is always hard and suddenly car was not moving day before yesterday, had to tow and send to Skoda service center. Now skoda is saying problem from user end which is totally not acceptable. We had used other cars for 10 years without replacing clutch one time also, But with skoda kushaq with only less kilometers facing these problems. Even handbrakes never worked properly since beginning. Same day we reported issue, there were other customers as well having same issue, but still they are not accepting its manufacturing defect.

I am facing heavy problem bcoz of Škoda service center arya Škoda where I gave my car to check the complain instead of rectify it they have created more problem in my car while looking for solution they are not ready to rectify the same

I am driving skoda rapid since 2017 and the service qualities of skoda can never get better. Around 55000 km I have changed brake disc and brake pad thrice. Whenever I apply brake around speed of 40 km/h the whole car vibrate. When I talk to service department they always tell me that due to the water your disc has been damaged. You have to change it. Last time I changed it and after that I drove the car around 4000 km and again it has started doing same problem. And they have only one solution. Just change it. Highly disappointed.

Please my account back🙏🙏🙏 free fire I'd I'd namber [protected]

Hello,

My wife and I wanted a digital console in the Slavia model and the representative had stated that the only difference between the style NSR and non NSR model is only the sunroof.

I had this confirmed multiple times although verbally and every time he mentioned the only difference is the sunroof.

But in reality it has 4 key differences including the digital console.

I am feeling cheated as the information was not given properly and I was sold a car I didn’t want.

My car temporary registered number is :

TS 07 CK T/R 2967

This matter needs to be taken seriously.

I would either need a refund of my money or get my digital console fixed along with 3 other features. I do not mind paying extra.

I am saddened by what’s happened. I need help.

Scoda service center located in Pimple Saudagar pune location. The service center is located in public area and they are they are making noise pollution as well as air pollution. We all socity members are requesting scoda authority please look in to this matter.