| Address: Bangalore, Karnataka |
SIR, i purchace skoda car 4 month back at bangalur, TAFE SALES, LAST 10 DAYS BEFORE I PLAN TO GO TO CHENNAI, ON THE WAY CAR GETS STOP, NO ENGINE STARTED, I CHECKED, THE ENGINE OIL LVEL, ITS COMPLEATLY DRY, I CALL THE CUSTAMARE CARE AND HAND OVER CAR FOR SERVICE, NOW THEY ASKING RS.400,000.
the car purchace 4 month back only,
in service theay are telling,
1, oil sump get crack
2, oil gets 100% leak
3, no sencor switch working
4, no warning light is glowing inside the car
5, but, SKODA ENGINEER HAS TO ACCEPET THATS ITS MANUFAUCTURES FAULT, THEN ONLY WE WILL START REPAIR, ALMOST 10 DAYS OVER
6, INSURANCE TOLD ENGINE WONTS COVER
as a customer, what i have to do now,
1, service engineer told, SKODA ENGINEER HAS ACCEPET
2, sales are telling same
3, i dont know what to do
Aug 13, 2020
Complaint marked as Resolved
ondia — Pathetic Service
We have a Onida Oven, which was not working; and hence We called Up Customer Care No (on[protected] and lodged a Complaint via Reference No. [protected] on 17th July 2010.Service Engineer (Name: Tammar Hussain) visited Us on 19th July 2010 and sold Us an extended warranty for this Oven for Rs. 1700/-, vide Receipt No. 3526 given by Adonis Electronics P. Ltd (Onida's Authorised Service Representative).
Engineer told Us that a Heating Instrument of the Oven is not functioning and needs to be replaced.
He further told Us that, since this Part is currently not available with him, he will fix it before 22nd July 2010.
Today, is 04th Aug; and We have yet not heard it from either the Engineer or the Company. We have been calling Up this Representative, M/s Adonis and everytime We are told that it will take a couple of days more.
It seems that the Engineer knowing the fact that the part will not be readily available and therefore deliberately just sold-off the extended Warranty and let the Customer be at the Mercy of him to keep following then.
Model Name - Black Beauty PC21
Model No. - MO21CJS15S
Rajendra Kumar, [protected]