[Resolved]  Skoda India — Complaint letter skoda rapid

Address:

Meerut, Uttar Pradesh, 250001

To,
Skoda auto india pvt. Ltd.

Dear sir,
Sub:- complaint letter
Ref.: skoda rapid ambition tdi uk08y9783
Model no. Skoda rapid ambition tdi (Purchase aug 2012)
Engine no. Cln208461, chassis no. Tmbblfna6cg023833
Registration date -16 aug 2012
Purchase dealer - c& t motors pvt ltd partapur meerut up

I mr. Mohit chauhan, owner of above vehicle, would like to bring to your kind notice that i was purchased the skoda rapid car on june 2012 from c& t motors pvt ltd partapur meerut up.in 200 km i have facing starting problem & very heavy smoke through silencer. To look that i was very much depressed that in new car what this issue.

So ill start this car & directly go to c& t motors pvt ltd partapur meerut where i was purchased this car. The service manager will came & check the car so i was surprised that there was no coolant in his coolant bottle, i asked the manager when they deliver this car they don’t check it properly? They told me that there is some technical fault in car & due to diesel problem the egr system is failed that’s why the coolant is removed through engine & silencer. Sir i can’t understand the company like skoda have this type of technical problem in his engine

The manager told me that they was properly check the car but i insist i want my money back because if in 200 km if ill face this type of issue then how can i trust that it will not happen again in future,. After almost one month ill receive a call from their that they told me that my car is ready with proper checkup

When ill go their they confirm me that my car is change & they give me new car & guaranteed me skoda have resolve this problem in his all new car but now ill understand they tell me a lie… in 3 days before ill face same problem & the mechanic told me that due to diesel the egr system failed. May be this time ill repair my car out side from skoda service station but ill take this case in print media & electronic media & request people to don’t buy skoda car’s because this is my 3 car with same problem company don’t care about that..

Sir if the company like skoda give fake commitment to customers then who will help us.. Sir even is last 4 years i have not receive any single call from company

Sir ill request please look into this want my money back.

Regards

Mohit chauhan

Email id c. [protected]@gmail.com

Ph no [protected]