Skoda India — Refusal to qwner warranty | |||
I am the owner of Skoda Rapid car bearing registration no- HR51AQ-4144 Engine No- 175074 & Chassis No- 010249. I have a problem in my car i.e timing kit (tensioner) is giving abnormal noise and so, the undersigned approached the dealer M/s Krishna Auto Sales at Chandigarh and the service mechanic applied some lube (Silicon Lube) on the timing belt which reduced the noise to some extent but after 4-5 days the noise reoccurred and not dying down. It appears that the timing kit (tensioner) has jammed but the service advisor of the dealership are not agreed to replace the same under the extended warranty which I have adopted by paying extra money. It may also please be noted that the vehicle is under warranty upto 4 years period and the vehicle has done only 80000 km only. Please you are requested to arrange the replacement of parts under the committed warranty and kindly get back to me as till date i got no response from skoda against my complaint no SPL 87501. Was this information helpful? | |||
Skoda India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Swarndeep, we apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India.
Dear Swarndeep, our service team have assessed your concerns and has extended relevant support to you. Regards, SKODA India.
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Kindly dont ask the details like registration no or any other car related info as you have asked in other queries. Above the complaint no is provided to you. Kindly look into the matter & clear the grievance at earliest.