Skoda India — Refusal to qwner warranty

Address:Chandigarh, Punjab, 160019

I am the owner of Skoda Rapid car bearing registration no- HR51AQ-4144 Engine No- 175074 & Chassis No- 010249. I have a problem in my car i.e timing kit (tensioner) is giving abnormal noise and so, the undersigned approached the dealer M/s Krishna Auto Sales at Chandigarh and the service mechanic applied some lube (Silicon Lube) on the timing belt which reduced the noise to some extent but after 4-5 days the noise reoccurred and not dying down. It appears that the timing kit (tensioner) has jammed but the service advisor of the dealership are not agreed to replace the same under the extended warranty which I have adopted by paying extra money. It may also please be noted that the vehicle is under warranty upto 4 years period and the vehicle has done only 80000 km only. Please you are requested to arrange the replacement of parts under the committed warranty and kindly get back to me as till date i got no response from skoda against my complaint no SPL 87501.
Was this information helpful?
No (0)
Yes (0)
Skoda India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Skoda Representative,

Kindly dont ask the details like registration no or any other car related info as you have asked in other queries. Above the complaint no is provided to you. Kindly look into the matter & clear the grievance at earliest.
Dear Swarndeep, we apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India.
Dear Swarndeep, our service team have assessed your concerns and has extended relevant support to you. Regards, SKODA India.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information