Sleepwell Complaints & Reviews

Sleepwell flexi coir dura firm spine care
Size : 78"x 60" x 4" / serial no. 13701955
Bought on 30/06/2013 (Tax invoice no. 1360) from
Shades (Exclusively sleepwell gallery)
91/a, 6th cross, bilekahalli, btm 2nd stage, bannerghatta main road, opp. Mantri
Elite aprt. Bangalore-76

The above mattress has got deformed since last 1 year but now it is beyond use for spine purpose. It is understood...

Dear sir/madam,

In the first week of march-2017 we booked complaint regarding our 3 "sleepwell duet matress" which are deformed in shape in less than 5 years time, though product warranty is 5 years and which is not exhausted yet.
Complaint number 65029 and 65030

All 3 sleepwell duet matress deformed in shape in less than 5 years and we are suffering from heavy back pain due to thesr mattresses. All...

I want you to tell that I have bought 1 pair of sleep well mattresses 1.5 year ago and now their size has become small I have also asked to company's men Mr Anil kashyap about it but he is asking me to give 6000 rupees and I don't want to give even a single rupee to change its deprisiation even the mattresses guarantee has not expired so you change my mattresses or if you don't change it than I will be forced to complaint in consumer court...

We had purchased 2 no. 75*35*4.5matress: 31483134 and 31483135: inspire-firmtech : date of purchase; s k bhatia:6th august 2016 from p studio, gujrawala town-ii. Delhi-110009

It has been sagging day by day and uncomfortable to sleep. Pls replace with new one as it is under wararnty.
Pls note that we had also purchased matress from the same dealer earlier aand it had deffects.

May i suggest you to supply...

I paied 30262 rupees for this mattress when it's delivered I found that according to the details in the mattress I should have been provided a Mattress
Protector/Cover with the mattress but it's not there. Would you please explain why it's not included with the delivery. Please provide me as soon as possible. It was purchased from Maruti Home Furnishing, near telephone exchange, upper Bazar, Ranchi, Jharkhand on 2nd of March 2017...

Purchasd sleepwell elegance mattress dual comfort for Rs. 27000 in November 2017 from PARAK home collection Aurangabad.
It was meant to reduce back pain as assured on the product.
After using the backpain has increased. Not at all comfortable and induces more backpain.
Totally cheated and now we are incurring extra cost for treating back pain....

I don't suggest any one to purchase anything from sleepwell.

There product quality is very bad and service and customer case also very pathetic.

I have purchased 2 sleepwell shagun in oct-2016 both got damaged with in 2 months in dec-2016.

I ask for replacement in replacement for bith because both got damage dut to very poor product quality, I took 2 sleepwell admire. that is having offer.
br...

I had ordered a Sleepwell Activa mattress from Sleepwell Gallery "Sunrise Foam Opp. Mother Dairy Main Road, Pandav Nagar Delhi-92" for 6*6&14 feet bed size. When the mattress get delivered the size was little larger then the bed and then I am trying log a complaint to customer care but no one log my complaint.

Regards
Saurabh Mishra
[protected]
[protected]...

Hi All,

I purchase a New Mattress(Sleepwell Softech) 2 months Ago. After using the mattress me any wife have back Pain.

we complaint this to Sleepwell, but Company Close it with comment that they are not responsible for comfort.

Now I am not asking for replacement or money back, At least company should listen to us and give some alteration or support to overcome this Issue.

Complaint...

It is unfortunate to submit my complaint here as the company has failed to solve my problem.I purchased sleepwell mattress on19.10.2015 for Rs 38000.There is no specification mentioned about the product in the gurantee card or on website.The problem in the mattresses named impression is that when you sit on these mattresses, you will sink about 3 to 4inch inside it and it will not be possible to get out of it without somebody help.Iam 62...

Coir-matterss-alpha dlx (U) truckled at both end,

Find the other details
Coir-matterss-alpha dlx (U)
1981 x 1829 x 124 mm
78 x 72 x 5

Soap address:
Standard
Trading co.
#6-3-778/!/1
Panjagutta, hyderabad-16
Phone:[protected]

Problem in details; now matters gets trunk at both side, very difficult while sleeping. I was buy the same from...

I had purchased pair of Sleepwell Mattress Duet Air SW on date 26/02/2016 from M/S B.R.Sales Corporation, Yamunanagar-135001, worth rs.17600/- in cash vide bill no.- 563. For few days we enjoyed the mattress but after a month the mattress started bulging inside we thought that we need to change the mattress upside down and we did it but we again felt it bulging down so again we changed the sides upside down but in vain. In the month of may2016...

Dear sleepwell team,

On june 05th 2015 we bought two mattresses from sleepwell dealer.

Dealer address:-

Muskan furnishings,
#1-a, horamavu signal, ring road,
Dodda banaswadi, bangalore - 560043
Phone:[protected] mobile:- [protected].

Complaint:-
Wherever we slept on mattress it goes down resulting in heavy back pain. After using 4 months, we were unable...

Hello, I bought 2 mattress from all India handloom, rajpura patiala Punjab and its been almost 2 yrs now haven't received any refund nor replacement of mattresses .we have already made a complaint to sleepwell guys and always get a reply to talk to the shop (all India handloom)and nothing resolved .now we are not happy to recommend someone to use sleepwell products nor ourselves.we have full complaint reciept with the details of money paid...

Hi,

This email is regarding an issue in the resolution of complaint for a sleepwell mattress (Complaint number : 53458.)
Mattress was faulty and after review from sleepwell, I got a voucher of 12553 as per 10 percent less on the MRP at that time 13948.However the revised current MRP of this mattress is 16491.

Now, while buying same mattress i am getting it 2500 costlier.
I should get a voucher...

I purchased 1 sleepwell utsav mattresses in Pune from an authorized dealer on 22th Mar 2016 in Wakad, But within 60 days the mattresses started sagging and compressed on the both the sides. At the time of purchase, it was assured that that the mattress is good for spine support but it turned out to be absolutely false as the mattress is too soft to give support to my back and on top of it it has sagged and compressed on sides while its somewhat...

Ref: Tax Invoice Number AIPL/079/14-15 dated 2/2/15

Product Name: Sleepwell Flexi Resitec Air

Size: 78*72*5

With reference to the above tax invoice, I may hereby mention that I had purchased the aforesaid mentioned mattress in keeping with the disclosed qualities and features of the mattress.

However, since that last 1.5 years since when I am using this mattress, I wake up with...

I have purchased mattress from sleepwell authorised store on 31st august 2016 for rs. 20500, with warranty registration no. 31936535. as soon as i opened the mattress, there was yellow stain around one corner. at the same time itself, i have forward my complaint to the dealer where i purchased this mattress (sleepwell gallery, ace comfort gallery, gp-8, pitampura, delhi – 110034,[protected]. i also have registered my complaint on sleepwell...

I purchased 1 sleepwell (model- SPINEBOND) mattresses in Bangalore from an authorized dealer on 14th May 2016 in Yelahanka, Bangalore and paid an amount of Rs.11, 500. But within 15 days the mattresses started sagging and compressed on the both the sides. At the time of purchase, it was assured that that the mattress is good for spine support but it turned out to be absolutely false as the mattress is too soft to give support to my back and...

I brought my sleepwell amity 10 inch spring mattress for rs 50000+ 3 years back and used it sparingly as i was out of country. We recently moved to bangalore and had kept the mattress standing as recommended. The sponge on top of the spring got collected on one side and to our surprise the sleepwell team said that it got damaged in transport since we moved to bangalore. Hence, they will not cover under warranty. Moreover, there was no way...