Sleepwell Complaints & Reviews

I have submitted a complaint on the sagging of my spring mattress. On which they have sent their executive for the inspection. On which they have submitted their report after few hours of inspection that product is completely in line with the terms of warranty and we recommend to use this product.
While we are not satisfied with the product quality at all. The product is started sagging and disintegrating which can be clearly seen...

Dear sir we aee purched activa -firmtac mattrs before one year, we are very surprising the product is very bad, my backbone is very stuff due to your sleepwell mattress, it was very stuffy and hard, we are purchased approximately ten thousand through ravi khadi bhandar at shahganj agra on dated may 2018,
Please change my product with in guarantee
Thanking you
Naveen kumar saxena
[protected]...

I am writing this complaint to bring your notice the indecency and betraying behaviour of the Dealer "Maruthi Home Furniture" which has the following address -

Maruthi Home Furnitures
SMR Vinay Regency, Service Rd, Hormavu, Kallumantapa, Horamavu, Bengaluru, Karnataka 560043
[protected]
https://maps.app.goo.gl/AwsZSQNoz2BnH4u2A

The problem that I am having that I had fixed a deal with the...

I have ordered sleep well esteem softtech but dealer delivered esteem support tech wrong product when I asked for replacement they are saying it will not be replaced, ordered through up haryana store abul fazal okhla new Delhi

I called multiple times customer care but they are not giving me correct response

This matress is not good for me and my health

My registered number with sleep well is [protected]...

This complaint is regarding sleep well mattress back support mattress spintech air. Size 198.1× 177.8× 14.0. Product code 78×70×5.5 (Qty: 1 nos)
.
As name suggest spintech air but this mattress is the main cause of our backpain which my husband and me is suffering from. It have become dented from center. When you lie on it you will have a feeling as if you are sinking in the middle.

Mfg. Date:[protected] br...

Star light - mega model
Size - 40x47x4
Purchase date - 03/04/19
Purchased from - avi furnitures, m. T. Road, ludhiana
Invoice number-495
Mattress i purchased has bend inside within a week... I want it to be exchaged as sson as possible as we are unable to use it now

Looking forward to hear from you soon
Mansimran kaur
C-406, phase1, urban estate, ludhiana...

I purchased four mattress last year with bill... Mattresses getting shrinkage... I did complaint on toll free number. With complaint number assigned 119340 dated 25 april. But till now may 22 it has not been resolved.. No one called me... Plzz don't buy sleep well mattresses... Worst company. Contact me [protected]

Varun aggarwal
[protected]...

Dear sir,
I had ordered 2 pieces of sleepwell mattresses on 21/4/19 to 'gandhi foam centre, 4/5203 a krishna nagar, dev nagar, karol bagh nd 5' (Contact mr subhash arora [protected])
Size - 72*33*4"
Model - ultra
It was expected to deliver by 27th april. But till date it is still not delivered. We are waiting from last 2 weeks without any concrete reply. What area sales manager & company is doing for lack of timely...

This is regarding a purchase of premium matress (Emporio) that i made 3 years ago by paying 70000, it didn't last for a year, it turned defective and i got a replacement (Emporio). Worst is even the second mattress was defective and we had to again run around for replacement. By which time emporio was stopped and we were forced to pick up comfort cell, though we were apprehensive as it was in the lesser range. We still picked it up with no...

I placed an order for sleepwell contaour memory foam pillow on 04/02/2019, after placing my order and entering shipping details i made a payment of rs.2499 via visa debit card. The amount was deducted from my bank account but i got a "failed" "your transaction could not be processed" message from the website. My order was not placed but the amount was deducted from my bank account. I contacted both visa and indian overseas bank customer care...

I purchased a 5 inch sleepwell matteres from m/s, bedding emporium vide their order no 008 sep dt 6.9.2016.
The said materials supplied by n/s sheela foam ltd vide packing slip no 12435490 dt 10.9.2016.
Since the materials were defective i complain to bedding emporium but no action has been taken so far.
So before going to consumer forum i once again request you to please look into the matter and arrange to replace defective...

I purchased esteem supportec mattress from kalyan
Dealer : at decor avon, godrej hill road, opp madhav shrishti, khadakpada, kalyan (W) on 20-july-2018
While purchasing i had made it clear that the mattress should not cause any back problems and dealer suggested to take esteem supportec mattress saying it would give support to the body.
I have been using the mattress since then and is causing a lot of back pain to me...

I bought this mattress 6 months back. This mattress is causing so much of back pain to me and my husband. We were suggested this mattress because it has memory foam and hence it will comfort our back and posture.
But, it actually turned worse for us.
From now onwards i have no trust and sleepwell brand which i used to trust due to brand name.
But if you have a brandname you are also responsible for customers health.br...

Team,

This is to bring to your notice that we have raised a complaint #104900 for the replacement of my mattress on 01-Oct-2018 and it’s more than 2 months and the issue is still open

After multiple follow-ups with the vendor there was a visit from the Sleepwell executive on 15-Nov-2018 post have not heard any update. He informed that we will receive the vouchers in maximum of 7 days
We tried calling...

I had purchased a mattress on 21/7/18 with bill no 1602 amounting 41, 200 from vidhata enterprises, naughar. The mattress has dugged in from one end and there is no responses on the toll free contact mentioned on the website. Please assign someone to look over the matter and have the mattress replaced because this quality is not acceptable from a brand name like this....

I had bought a nexa mattress on 29th sept 2016. The upper foam of it slipped and had given a step shape to the mattress in 2 years. I raised a complaint and have received a voucher of rs 53k which is 90% of what i paid. I m looking for buying the same mattress whose cost is 88k now so effectively after discount and all i am been asked to pay 20k.
I m buying the same mattress and ready to pay 10% of current cost of the same nexa mattress....

Respected sir,

We have purchase sleep well mattress of thickness 4.5inch on[protected] but as per our bed requirement we need thickness of about 5inch.
It is requested to please change it with more thickness. It is almost 2 days the purchase was made. Please do needful.

Thanks and regards
A. U. Khan
B-1 gulzar residency 2, s. S. Nagar, near badi masjid, aligarh 202002....

I have pruchased my sleepwell mattresses 25 days ago and i have started facing the issues. Its been 13 days i registered a complaint however no one has responded. After a few days o[censored]sing it i noticed my mattresses got sagging we changed the side and within 3 4 days got sagging other side too. Even after usage of these mattresses my father and mother are facing severe back pain. When consulted a doctor we were told that it might be due to...

I had purchased your sleep well matters from hussain mart, kolathur, chennai.

Matress model : resitec gold plus (U)
Size : 78 x 72 x 6

Serial no. Is 19784666

We had purchased this matress 2 years back and after usage of your matress, all o[censored]s (Myself, wife and my child) are facing severe back pain. When consulted doctor, we were told that it might be due to matress.

We...

I have purchase the sleepwell ultima queen size mattress about 4months before thru authorised dealer (Krishna marketing, infront of dist. Hospital shahdol). After a few days o[censored]sing my mattress has become lumpy and the quality of mattress was not better than local brand. The mattress got sagging throughout the mattress. We changed the side and within 5 days got sagging other end too. I complaint to dealer and as a result he visited my house...