Sleepwell Complaints & Reviews

Hi team,

I had purchased sleepwell esteem - supportec mattress product from your dealer located in vishal nagar, pune in the month of march. Since then, i am using it but causing too much discomfort and body pain when wake up in morning. Initially we thought that it is due to adaptation issue with new mattress. But, now it still continues and gives the same discomfort. The reason being i think the softness of foam is too much...

I have been purchased a sleep well mattresses from bhubaneswar by an exchange offer but i did not receive the message while scanned the shopkeeper receive the message and told rs 2750 is offered to ur exchange, i doubt it is already been scanned by some other number hence till now i am not receiving the message from sleep well official cite. Therefore i am requesting u kindly enquire at what time the mattresses is scanned with what phone/mobile...

This complaint is regarding sleep well mattress activa-supportec (U) (Np). Size 182.9× 88.9× 10.0. Product code 72×35×4
Series no. 7v094055.
This mattress have become dented from center. When you lie on it you will have a feeling as if you are sinking in the middle.
Moreover it has started to cause lower back pain. Since the mfg date is[protected]. Which is within the 2 yr warranty given by the store owner, kindly...

I purchased sleepwell spinetec mattress in november 2017 for 25000. Just after few months, me and my husband both started to have back pain which has grown day by day. I was promised that this mattress is specially designed in such a way that back problems will never happen but result was totally opposite and i feal cheated.
If this issue is not dealt urgently, then i will contact consumer court.

Swati varshney
[protected]...

I have purchase the sleepwell mattress about 4months before. After a few days o[censored]sing my mattress has become lumpy and the quality of mattress was not better than local brand. The mattress got sagging throughout the mattress. We changed the side and within 5 days got sagging other end too. I purchased it from an authorized dealer in shahdol.
Please contact us as nobody responded for complaints. Early action expected as it is very...

Sir myself ashok from brajrajnagar a small town of odisha, about 4 years back i manage to buy the costliest mattress o[censored]r brand of impression model of 6" of cost around 60 thousand. I m not so much rich but for my family i had not comprised the quality but nowadays i m facing that the mattress has left the pasted from side and half the mattress is loosing and one thing that the distributor has not given me any bill so kindly convey what...

I purchased Mattress from Great Royal Furniture 7month back but I started facing problem with my mattress in warranty period. On complain service manager came and said it will be replace with in a week but till now I have not received it. It's more than a month. No reply from dealer. Dealer is saying to talk to company directly till now no revert from company side....

Dear sir/mam,

Please find below trailing mail, after continue follow up with you we can not find any response from your end. If this matter not resolved in next week we will going to the consumer court.

Kindly do needful at eraliest

On[protected]:09, h n tailor wrote:

dear sir,

we have yet not find any response from your end. This type of rudeness behavior...

Hi,

I purchased sleepwell mattress having mode no. Esteem-supportec (U) (N) having a proce tag of rs.27000. Its been just 7 months and the mattress stars sinking from edges.

Secondly my back pain has become worse on sleeping on these mattresses. I won't recommend these mattresses on anyone.

On approaching the shop vendor he wanted us to contact sleepwell directly.

Please let me...

It is to inform that in last of week of May'2018, i had raised a complaint to sunrise sleepwell dealer sector-7 dwarka regarding the memory foam pillow which i purchased in Dec'2017. The pillow was very much stiff in comparison to the other sleepwell pillows which i purchased earlier in 2017 itself. I started having neck pain with the use of this pillow. In this regard, i raised a complaint to the dealer.

2.The dealer raised...

I am very unsatisfied customer, just purchased sleepwell mattress before and the shape of the mattress become unshaped and came out of many points within 2-3 days only.
I complained to customer care after 5 days and got the complaint number and after following up for 10 days guy visited but still problem not resolved.

Not expect this from such a big brand.
The reply by the customer care was baseless and ignorant....

I am extremely disappointed and dissatisfied with after sales service of sleepwell mattresses. I had bought the most expensive range of the memory foam sleepwell mattress, but i was cheated with the product. It was not at all memory foam. I am a user of memory foam vita bed mattress since the year 2007, and very well aware of what a memory foam is.

The reply by the customer care was baseless and ignorant. I had attached my...

Hello,

I purchased sleepwell activa matress from haryana handlooms, kumaraswamy layout bangalore on[protected].

In less than 2 years of normal usage the matress has sunk from inside and one gets body pain if sleeps.

This has been happening from many days, i had misplaced the bill and i have it now so i am raising concern.

On approaching the shop vendor he wanted us to contact sleepwell...

I have purchased the dignity - softec (U) (Np) 15 days before
And within 1 week only mattress become unshaped (Stretched from sides)
I have complained at customer care and got the complaint no. 94358 but nobody turned and after complaining 4-5 times a guy came after 10 days and went.

But still my problem is not resolved.

I think there is some problem with the model seen many complaints from customer...

I am very unsatisfied customer, just purchased sleepwell mattress 15 days before and the shape of the mattress become unshaped and came out of many points within 2-3 days only.
I complained to customer care after 5 days and got the complaint number-94358 and after following up for 10 days guy visited but still problem not resolved.

Not expect this from such a big brand.

Regards
Pulkit Jain
[protected]...

Dear team,

I bought sleepwell mattress on 17th dec' 2016. There is a significant crumbling and noticeable depression identified in the mattress. I bought this mattress at a very high cost. I don't expect the mattress to deteriorate so soon. My mattresses are covered under 5 years warranty.

I urge you to please replace my existing mattress and address my problem on urgent basis. I can be reached at +91-[protected]...

Hello team, this is to bring to your notice with utmost importance that the sleepwell people have been very very negligent to our complaint. Inspite of calling several times, the issue has been not resolved till now. I am tired and frustrated. It took three for the person to attend to the problem and that too i had to call up and follow customer care and the person several times. The person initially assigned was the wrong person and he was...

I purchased 1 spintech air luxary mattress from dealer M/S Asrra Mattress World, KHB Colony, 5th Block, Koramangala, Bangalore today . I noticed that Tag/Unique Serial no. of mattress totally torn/replaced. I brought to the notice of the dealer, which they admitted but insisted that this is available only. I was thus denied lucky scheme intentionally....

Sir
With refrence to the captioned matter, i would like to covey that i bought one pair of sleepwell matress from one of your authorised dealor aggarwal comfort products pvt ltd, ambala on 21/10/2017 having bill invoice no 81
Within 3-4 months matress are damaged, i cant even sleep moreover i am geting back pain
I didnt expected this from sleepwell matress which is renowned name in the matress industry, i am buying slepwell...

Sir i have purchased 18+18nos of duet mattresses 125mm in sep2014, from jagdamba saw mill, laxmangarh, rajasthan.
Now most of the mattress are shaked from corners & overall thickness is also reduced to 100-110mm due to compression. I have also complained to mr pareek in your jaipur office, but nothing action is being taken. Kindly take necessary action in matter as soon as possible, or i have to go for consumer forum.
Sudarshan...