Sleepwell Complaints & Reviews

I have purchased the Dignity model mattress of Sleepwell on at 37700/- rs from Milan Furniture and Fitting sin HSR, Bangalore

After using the mattress on the 1st day, me & my mother both have got severe back pain, and told it to the shopkeeper from where I had purchased it. He asked me to not call him / visit him as he cant help and didn't give any solution.

Me and My mother are going to ortho and have been recommended...

I bought dignity mattress from milan furniture and furnishings, owner Ashok Sundesha and office boy Girish.

Ashok - [protected]
Girish - [protected]

Mattress was delivered and it is not suiting us, my mother has been recommended for orthopedician after sleeping on that mattress for 2 hours.

After speaking to Ashok and Girish, i have been asked that they will not help in this case and i will...

I bought dignity mattress from milan furniture and furnishings, owner Ashok Sundesha and office boy Girish.

Ashok - [protected]
Girish - [protected]

Mattress was delivered and it is not suiting us, my mother has been recommended for orthopedician after sleeping on that mattress for 2 hours.

After speaking to Ashok and Girish, i have been asked that they will not help in this case and i will...

I had purchased a sleepwell mattress as per below details in 2013.
Model : Impression,
Serial no. : C1A6CU8H
Size : 70 x 75,
Thickness : 6 inches

Now the mattress got deformed & we are facing difficulty in sleeping on this matteress.
Please depute your engineer to check & solve the issue....

I have purchased the Dignity model mattress (size 78*72*7) of sleepwell on 22 sep 2022, at 37900/- rs.(Bill attached with mail)

After using the mattress on the 1st day, me & my wife both have got severe back pain, and told it to the shopkeeper (save and save, karnal) from where I had purchased it. He asked me to use it the mattress from opposite side, as dignity model is used from both the sides (one side is soft, other is...

It's almost 2 years I bought the sleepwell matress. But there is a problem as the surface of mattress gets sink from both side of mattress. This happens again and again. Please look into the matter and respond....

Hi,

Within two months of purchase, the bed lost its firmness and its sagging on both sides. When I try to complain about it, then there is no one to respond. Pathetic customer care. After several attempts, finally reached customer care and executives from sleepwell also inspected the bed and said it has defects. I have placed the complaint on 18th Jan'23, however still the replacement for the defective bed was not issued.br...

My sleepwell duetair developed fungus despite sleepwell claiming it to be microbial and anti fungal. The bed was purchased in Salem in March 2016. Please see the attached pictures. I want sleepwell to replace this mattress....

My double bed mattress is damaged, and drown from side...

Mattress sleepwell {aakash} sl no u22gy7e7
bill no 1302 dated 14.10.22 from m/s narendera attress center sirsa haryana.125055

above mattress de compresed within 2 month pls hlp...

Placed an order on the sleepwell website for a GenX 2.0 mattress on 21 November 2022, didn’t receive it yet after over 2 weeks.Customer care is not picking calls or responding to emails...

Size problem...

I purchased Sleepwell Matrress on 17/11/2022 as shopkeeper promised me that coupon of minimum 1000rs will be given by company on purchase . it is my fortune that i recieved 3500rs as coupon on registration of matrress . i instantly rushed towards shop to redem my coupon, as soon as i showed the message of coupon to shopkeeper he denied me telling that he could not give me coupon offer . this is complete harasment & cheating . i have proof...

Dear Sir,

I have purchase your company ortho Spinetech Air mattress for my mother because she is 60 years old back pain issue i was search online your matters rating is best then i have purchase your company mattress but your mattress quality is very poor after 2 years again same pain issue in my mother body because mattress has been misshaped and pressed your mattress quality is very poor i have purchase 2 set Spitech Air...

I had purchased Sleepwell nexa mattress on 27th January 2020. The dealer had given warranty of 10 years but it is observed that there is defect in side portions of mattress...

Hi,

I had submitted a complaint with Sleepwell for replacing my out of shape mattresses but it has not been done yet despite the replacement approvals. Please help in getting the complaint 232638 expidit.
The customer care is not helping each time I'm being told I'll get a call but there has been no response....

I have purchased mattresses (Feather foam Zesty plus) from one of the store located at Laxmi Nagar, Delhi. I have enquired for 2 pieces of 78*36*6 mattresses over the phone and after that visited the store to book the same.

As committed by the storekeeper same was got delivered to my doorstep on the 3rd day, but the size which I ordered was not delivered instead 78*35*6 is delivered.

Now, the storekeeper is not...

I am writing this regarding the issue I am facing while using your Gen X 2.0 Mattress.

I lodged a complaint regarding:

1.) It being TOO soft, as against what was promised to be (how much it will be soft) when I bought it, but within 20-25 days, it started getting way too soft, because of which I also had a hand injury, which was rather detrimental for me.

2.) The sagging.

I filed...

I have Purchased Feather Foam Mattress form COIR & FOAM EMPORIUM, Ram Chandra Market, Sanjay Gandhipuram, Faizabad Road Lucknow.
After 1 month from the Purchase, swelling was observed in the middle portion of the mattress . The matter was reported to the shop owner who did not respond properly and shifted the responsibility directly to the Company Costumer Care Service which is not correct . If he is taking margins by selling any...

I have purchased sleepwell bed at SM Enterprises Garvebhavipalya a sleepwell franchise a month ago. Agent promised me to get two pillows also along with bed, specified in bill also. Till now i have not received pillows. Shop agent is wasting my time, visited 7 +times to shop and he keeps on telling i will gwt it tomorrow. Please don't give false commitments to customers. If you are unable to deliver product dont take order. Don't waste customer...