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Smytten Complaints & Reviews

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Last updated Mar 10, 2024
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Smytten Head Office Address

ANM-39F, Akashneem Marg, DLF Phase 2, Sector 25
Gurugram
Gurgaon District
Haryana
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122002

Smytten reviews & complaints page 12

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A
archana3996
from Bardoli, Gujarat
Nov 15, 2022
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Product didn't received

Address:ANM-39F, Akashneem Marg, DLF Phase -II, Gurgaon, Haryana -122002 IN, India.

Order no:#6950958

I ordered 6 trial product on 5 November prepaid and its been 2 week i did not received my product also my order come near my location and after that they returned product without my acknowledge also did not contact me and in tracking system they show that product returned as per client instruction. so solve this problem or give my paid back....
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D
Danish peer
from Handwara, Jammu and Kashmir
Nov 15, 2022
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Fraud company

Address:Handwara jammu and Kashmir
Website:[email protected]

My delivery date was on 13th November but still i haven't received my delivery order.
Help plz...
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Manasvi_singh
from Karnal, Haryana
Nov 12, 2022
May 11, 2023
This thread was updated on May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered yet even after getting shipped to my location

Website:Smytten

Order id:6970856
I ordered 7 products from smytten on 6 nov and it showed the products were shipped to my nearest location but still not delivered since 3 days now.. no contact no. Is available.
Either deliver my order or give me refund...
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N
Namannn
Nov 6, 2022
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Order delivered to wrong address

Order number - 6858713

The phone number was mentioned wrong but how can anyone deliver the order to any random person at wrong address?
The delivery guy just gave the order to a totally wrong address without checking.
How does that work?

I want my money back because it's your mistake that an order was delivered to wrong address.
I want my refund or my ordered items...
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R
Ruchidoshi
from Mumbai, Maharashtra
Nov 4, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Order Delivered

Hello Sir/Madam,
I had ordered 6 trail products, Mc caffeine face wash and a free additional gift from Smytten App on 28/10/2022. Apart from the freebies all other items were wrong. Attached is the invoice.

I am really not happy with this.

The items ordered were -
1. Mc caffeine naked and raw scrub
2. Black blender sponge
3. Ajmal - Sacred Love Perfum
4. Colorbar nailpaint...
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G
Grace12
from Gwalior, Madhya Pradesh
Nov 3, 2022
Nov 6, 2022
This thread was updated on Nov 6, 2022
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Order update and delivery

My order id is #6886450
It is a prepaid order but there is no update about anything even after 4 days. There is just coming that delivery delayed. Please look through it once....
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S
Oct 29, 2022
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Missing items

I don’t recived the products whole products are missing from the packaging and didn’t get the refund back i have raised a rqst regarding refund im not getting any response from there ends they were mentioned a resolved in the querie box but my query are still unsolved and i send them a mail so many times with photos and not getting any response from there side this app is totally scammed they do not support to the customers service are...
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Shubhashis Mitra
from Kolkata, West Bengal
Oct 29, 2022
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Item missing

Address:3rd Floor , House no 84 Chenewali Gali, delhi

Recieved 1 damaged product and 1 item missing ...but customer care not resolving not refunding... Totally unsealed package...
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D
Dhamini D
Oct 25, 2022
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Missing product in delivery

I have placed an order in Smytten. But the delivery got delayed so I couldn't collect the order myself. After collecting the order I found that a product is missing in the delivery. But even after multiple mails, neither did I get that product till now nor did I get any refund. So it feels like a losing transaction....
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S
Sudisha Sarkar
Oct 23, 2022
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Delay in delivery.I want my order quick.

I have prepaid on my order, it is shipped but not dispatched.everyday I am getting a new delivery date.I want my order fast, its urgent[protected]...
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S
Sheetal Brijgopal Patel
from Indore, Madhya Pradesh
Oct 19, 2022
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Product delivery issue

I placed my order on Smytten app and it was supposed to be delivered till 16th October but I didn't receive it till the mentioned date. Then the delivery boy came at 18th and I was not at home during his delivery time and didn't get any information of him. There is no contact no. of him...Whom should I contact now....
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A
AditiChatterjee
Oct 19, 2022
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Wrong products delivered Order ID: #6643141

Hello Team,

I had raised a query of why I have received wrong products instead of the ordered items.
The query is showing resolved but I can not see what action has been taken for the wrong order.
I have sent mail multiple times but no response yet.

Please find the below details -
I have ordered:
1. Te Amo Pearl Perfume
2. E-Luminance Simply Supple Cleansing Balm
3....
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N
Nandithamys
from Hyderabad, Telangana
Oct 17, 2022
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Order getting delayed

Website:Smytten

My prepaid order has not been delivered though it's showing delivery date as 14th oct 2022. Today is 17th & still I'm not able to receive. I couldn't find customer care num to complain them directly I have even mailed them & received no response from their end. Here I'm writing with deep disappointed, hoping I can receive my products or refund my hard earned money...
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Daksha Rathore
Oct 17, 2022
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My order is not delivered on time

My order number is 6631021 and it's show that it's in my city and
it's show that Scan location to auto-update to co-located center
The date was 16-10-22 and today is 17 and no update about my order...
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I haven't received my order . I have mailed to smytten. They made me to wait till 10 days. But still i haven't received my order....
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Ritu Sharma Bhardwaj
Oct 14, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
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Delaying of order delivery

Kindly deliver my order asap...worst service smytten are offering...never think to try using smytten again ...it 14th oct but the delivery date was 10th oct...
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A
Aniket9331
from Pune, Maharashtra
Oct 12, 2022
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Didn't receive my delivery

Address:301, B-wing, Shiv Sai Amul PG, Shri Swami Samarth complex, Sainath Nagar, Kharadi, Pune

I had placed the order on 5th of October and expected delivery date was 11th October but still I didn't receive the order or any call or message from your side about my delivery.
From yesterday it shows that the order was sent for delivery.
Please send my delivery ASAP or give me my refund....
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J
JananiJai
from Vellore, Tamil Nadu
Oct 11, 2022
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3 products of order no: #2442668 was not delivered (shipment #2)

The order #2442668 was placed on 4th of September, the products were seperated into 2 shipment only one product was delivered on 10th of Sept (shipment #1) and I through will get the other in few days but in few days I suspect and check the "order details" section just to end up in shock because all of a sudden my other shipment also shows it was delivered but not with exact detail because once it's in outside it shows as its delivered on...
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S
Samee4u
from Jaipur, Rajasthan
Oct 11, 2022
Oct 13, 2022
This thread was updated on Oct 13, 2022
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Trial product 235

Address:Gurugram hariyana

My Smytten Order no. #6549448 is Not delievered what is The issue Refund my money Or deliver my Products...
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H
himanshu077
from greater Noida, Uttar Pradesh
Oct 9, 2022
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Didn't receive my products

I had ordered mamaearth shampoo 1l and mamaearth face wash. yesterday I got my parcel from symtten and it was empty accept view free products like smytten comb and trial pack of mamaearth shampoo, conditioner & oil.
Now, i want my refund......
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