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Smytten Complaints & Reviews

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Updated: Jan 6, 2026
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Smytten reviews & complaints page 14

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F
Febaa
Oct 3, 2022
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Website: Smytten

I've placed the order on 27th September, 2022 and the delivery date given was 1st October, 2022. I've prepaid the amount and didn't receive the product yet. I've been sending them emails but they are not responding.
Smytten customer support has been notified about the posted complaint.
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    Shubhi Garg
    Oct 2, 2022
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    The delivery date was 30th sept but they are delivery my package and constantly increasing day by day . I used to order so much from this app but they never did this.
    Smytten customer support has been notified about the posted complaint.
    Oct 02, 2022
    Updated by Shubhi Garg
    My package is stuck somewhere and they are just not delivering it to me for so many days .

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      I
      Ilakia Suresh
      Sep 30, 2022
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      Address: No:96, R.G.P Nagar, Phase-1, Veppampattu (perumalpett) CHENNAI, TAMIL NADU 602024

      My order should have been delivered on 27th and I haven't received any kind of information or my order delivered.
      Smytten customer support has been notified about the posted complaint.
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        N
        NIHARIKA RATHORE
        Sep 29, 2022
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        Address: Play store

        I placed an order for lipstick and kajal and i haven't received the lipstick inside the shipment. They are not giving any response to mail. They have generated a ticket on 26 th and said it would be resolved within 72 hrs. And yet no response have come. The app crashes if you apply for return or replacement. Just says retry . I have attached the picture of the product missing . The plum kajal is delivered with two other free gifts but did not receive lipstick.
        Smytten customer support has been notified about the posted complaint.
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          S
          Suru Choudhary
          Sep 26, 2022
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          Address: 79, bhagwant nagar nilmatha

          My order no.6441090 is prepaid, it is delayed even not showing any updated time or date for delivery. No contact no. is available also
          Smytten customer support has been notified about the posted complaint.
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            S
            Smiley 97
            from Kolkata, West Bengal
            Sep 21, 2022
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            My serum was all spilled over the package and no content was left... I place a damaged product query ticket Id - 198018. But they are so slow and they haven't gotten back to me. I want a replacement for my order by the same product
            Smytten customer support has been notified about the posted complaint.
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              P
              Pooja CL
              from Pune, Maharashtra
              Sep 16, 2022
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              This is very shameful to Inform that Smytten company has done fraud with me 2 times, they don't send products in package and after raising complaints they just gives 20/30rs for product valued of 400/500 rs, I Had Asked for Replacement of product only by choosing the option of replacement, still they sent me 26rs refund in my cash back which expires in 30dys only, I don't want 26rs for product value of 300rs I wand that product again, and why this company does not have any customer care Number? People should boycott Smytten, because they are Looting people's, this company should shutdown.
              Smytten customer support has been notified about the posted complaint.
              Sep 16, 2022
              Updated by Pooja CL
              I don't want refund, smytten has refunded 82 rs, I want My second kajal stick or full 140 rs offer price of Kajal stick as mentioned in Offer, this complaint not resolved yet, then how can only smytten company can decide it is resolved, And that refund is also not flashed in my cash back wallet, , complaint is not resolved yet

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                R
                Rupamrutha
                Sep 14, 2022
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                Ha! How silly .. shame on you smytten.. u didn't delivered my products which I ordered 6th September.. the order should be arrive 12 September.. but I didn't receive any order till now... tracking details saying consignee unavailable .. I was at home waiting for the order to for three days... I had written many mails too I didn't received my parcel .. smytten simply ignores never replies .. is this how you react towards customer ... i have paid amount 235 already...
                Get my products delivered at my doorstep or refund the amount 235
                Trail Order : #6290569

                order ID: #SM6290569

                Tracking ID::[protected]
                Name : Rupamrutha
                Pls update about the products to my emailaccount
                Smytten customer support has been notified about the posted complaint.
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                  C
                  calligraphy by taksh
                  Sep 14, 2022
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                  They are sending wrong products and fake product and when raise a query about sending wrong products. They refund only a small part of whole amount. They are cheating the customers. I want my whole amount back which I have paid. And want to return all the products as I don't like them at all
                  Smytten customer support has been notified about the posted complaint.
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                    R
                    RoshiniR
                    Sep 13, 2022
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                    The above mentioned order numbers were supposed to be delivered by 8th sept but still not delivered.
                    While tracking the order it is showing that destination unable to receive
                    Smytten customer support has been notified about the posted complaint.
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                      Kaushalya02
                      Sep 11, 2022
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                      Address: Welleslyganj, Sankat Mochan road

                      I have made payment of 212rs on 11 sept. Today but order got failed after payment has done.Please resolve my issue by refunding my money or by confirming my order.
                      Smytten customer support has been notified about the posted complaint.
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                        Lakshita Madhar
                        Sep 10, 2022
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                        I got broken lipstick and it's the thrid time that I got broken product from smytten.
                        Smytten customer support has been notified about the posted complaint.
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                          Pulkit@1988
                          Sep 7, 2022
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                          Address: Gurgaon
                          Website: www.smytten.com

                          Order placed on 19th August.
                          It was to be delivered on 20th August but still no trace of it.
                          Tracking shows "Package missing in Audit". The customer care number is invalid.
                          The emails to [protected]@Smytten.com are replied by some Disha who does template type replies and asks to relax and sit back. Gave a fake tracking number from Delhivery to track. Really a fraud company with no ethics at all.

                          I want either an expedited delivery of my products or full refund.
                          Smytten customer support has been notified about the posted complaint.
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                            Tarannum Siraj
                            Sep 6, 2022
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                            I have placed order from smytten app. Amount was deducted but order was not placed..my money has not been refunded
                            Smytten customer support has been notified about the posted complaint.
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                              akshara pandey
                              from New Delhi, Delhi
                              Sep 2, 2022
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                              Leak bottles recieved hui h mujhe..
                              Mujhe Mera Paisa wapas kre apne damage products le le mujhe nhi chahiye
                              Smytten customer support has been notified about the posted complaint.
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                                O
                                Omega Sharma
                                from New Delhi, Delhi
                                Sep 1, 2022
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                                My Smytten Order no. #6158086 is Not delievered. They are not responding to my emails. They are not refunding my money back.
                                Smytten customer support has been notified about the posted complaint.
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                                  Ritika Dua
                                  Aug 25, 2022
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                                  Hi, I have placed order from Smytten app, Amount was deducted but order wasn't placed. It's been 5 days, my money has not been refunded.
                                  Smytten customer support has been notified about the posted complaint.
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                                    bharati ramesh shah
                                    from Mumbai, Maharashtra
                                    Aug 24, 2022
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                                    My order is not delivered yet, i placed order on 13th august it has to be delivered by august 20 but still i didn't received my order
                                    Smytten customer support has been notified about the posted complaint.
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                                      M
                                      Mad.03
                                      Aug 22, 2022
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                                      Website: Smytten.com

                                      My order number is #6034876 has not been delivered yet and I ordered it on 10th of aug and it was to be delivered on 17th aug, 2022 and it's been 10 days I haven't received my order and the have fake contact number and they don't see their mails and they're total scam
                                      Smytten customer support has been notified about the posted complaint.
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                                        Sanjanahk
                                        Aug 20, 2022
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                                        My order number #2411064 and #6044609 not delivered.
                                        Smytten customer support has been notified about the posted complaint.
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