Smytten Complaints & Reviews

My order 5479311 is delayed.this is the second time smytten do this to me .at first smytten said they will delivered my order on June 17 th, then they said order delayed and it delivered on 19 th june.then again they said order is delayed .it will delivered on June 22.i paid for the order.i want to get my order or i want to get my money back.please give me one of these.its a request

I placed order number 5406794 on the 7th of June. It was supposed to get delivered before 14th of June. The delivery date gets delayed everyday. There's no option to call the customer care and the number I found on the web is fake. The order has already been paid for. Either deliver the products or refund the order amount.

Hi,

My order 5426454 showing as delivery by 16th June, but I have not received any products for this order yet. Kindly look into the issue as soon as possible and let me know by when can I get my above order delivered. Also please share me your customer care number, so that I can contact them in future for the delayed orders.

Thanks,
Swetha

H have order 5 trial product but 1 item is missing

My order not delivered

I Received Products For My Order NO #5412866 Yesterday. But many of the Items are missing in the parcel received yesterday.
1. SHATPATRI WILD INDIAN ROSE BODY WASH 2. SHINE AND GLOW FACE MASK 3. GREEN GUA SHA 4. LEATHER POUCH SOFT LILAC. 5. YLANG YLANG ARGAN CHARCOAL FACE WASH THE MAN COMPANY 6. KUMUDA INDIAN WHITE WATERLILY CONDITIONER JUST HERBS.
PLEASE LOOK TO THIS COMPLAINT AS I CAN SEE IN CHAT THAT QUERY HAS BEEN RESOLVED BUT NOT RECEIVED ANY CALLS.

I placed an Order on 4th june (order number 2312410) first it was supposed to get delivered by 8th june but later on they postponed to 10th june then to 12th June and till today I haven't received my order yet..how long do I have to wait? Another week one month or one year this is how these people give service to your their customers...they said its in transit so what am I supposed to do with that, while taking payment these guys are spontaneous but when it comes to deliver they trouble the customer, that's pathetic and the worst app I have ever used. They have delivered my 1st order to my address by now my 2nd order is stuck and I have made the payment already, it says my order is on hold and destination unable to receive, i haven't received any calls from them. I need my order by today or else refund my money back to my account not as smytten buck or cashback I need the whole amount to my account from which I have made the payment. I made the complaint to the smytten by writing an email but they haven't responded yet and also didn't gave any resolution to my complaint.

I have received the empty bottle of body mist
I have ordered and the lotion was half the bottle in quantity and the body butter was already used by someday else ...this was really disgusting experience and when I put the photograph of empty bottle, smytten closed my query and now not even replying to my emails

The order trial number for the below items is - #1321743

1. The woman's company - Stand and pee stick.
2. Colour FX - Eye dentity eye liner and kajal
3. Power gummies - Gummies for the beach body.

The order trial number for the second trial order is - #1321813

1. Colour fever - Ulta smooth just matte lipstick brownish red shade.

I have attached screenshot for your reference of the orders placed.
I am very disappointed by this behavior by your company.
How irresponsible do you have to be to not even acknowledge to orders which were never delivered and on top on that you denied a refund.
I contacted on the email provided but they said that since its an order of last year they cannot help me, so you are saying you do not maintain any track records of your orders and burn them up. You think I am a fool and I do not know how a company runs.
The application kept showing that the delivery is delayed and it will be delivered soon and it still does.
So is why I didn take any action earlier.
You cannot just keep my money with you for free right.
I need application credits, money or voucher but I wont let you get away with keeping my money for doing nothing.
I will get to the root of this and do whatever is possible even if I want to contact my lawyer.
As an educated person who works in the cooperate sector, I wont let you guys scam me like this.
You help me and if you cannot then surge this issue to your manager and if you guys are so helpless and petty that you cannot pull out a bill record from your computer system and your management is so down right haywire then it is important to get it into the public eye and domain.

Order trial #5423899

Ticket ID#153502
I have received my symteen order trial today, and i got wrong size of my product as i wasted all my 6 trial point of that product because it says 150gm full size will be received,
And when actually got it it was just 20g of product .
Why you are fooling us
You have legit shown in my order history as 150 gm
And i received 20 g
And 6 trial points are also gone
I want my money back
I used to be a loyal customer but from now onwards if i don't receive what i paid for that is 150g of product, smytten will be responsible for the consequences.
Smytten is fraud and cheated me you took all my money for the claim of 150g of product and this is what i received .
I will post the same on twitter .

Not delivering to Hyderabad pincode 500084.

I placed an order, 5233589, on 26th may. it shows delivered on 30th may but i have not received it

I ordered a trial but few products were missing so I report a complaint about it but after few hours they say the query has been resolved but they are not providing any details..and i received less products than i ordered.. kindly return it and refund my amount

Please don't go for ordering products. It's totally fake site. I have 2 items missing in my package. Customer service said you are wrong. We do 3 quality check. Seriously I don't know how this company is working and wasting money in such a staff who is blind to see this.

I have not recieved my order: it has been one month since I ordered it on 7 May 2022
My order trial number: #4996085
I have received another order which I did not order. It is wrongly delivered to me. But my original order hasn't been delivered yet. I check it everyday but it's delivery date gets delayed everyday. Please send me my order.

I ordered two serum of deconstruct but in the package I received a shampoo, completely different from the original order. I even raised the complaint in the smytten app but after a day, the app showed query is resolved with any solution or explanation. I even tried calling the helpline number but the same automated voice msg is returned. Even the is left unanswered. The product that I ordered were worth 1210. It is a big loss for me. Please look into it and see what can be done.
Order number - 2302287

Hi Team, i have received my package and Silksplash Neem - Orange Rehydrant Face Wash which I had ordered, is missing from the package.

I would request for refund or to provide the product i had ordered for with my next order box.

Hi,

I have placed 3 orders out of which trial order number #5225762 says that the package is missing in audit. Shop order #2305849 had it's estimated delivery date changed multiple times and. Third order was places recently so no compaints about it. Requesting you to kindly check the previous two orders and help me out on the same.

My phone number was not working at the time of delivery ...i resolved this problem ...plz deliver my order soon ...my order no. Is #5203211
And mobile no. [protected]

I want the number of the delivery boy of giridih plz provide