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Smytten Complaints & Reviews

smytten.com
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Updated: Aug 19, 2025
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30
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Bad 😕 It seems that Smytten has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Smytten reviews & complaints page 18

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K
KashifaParveen
from Jaunpur, Uttar Pradesh
May 30, 2022
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Address: C/o Moonis export Bhandariya tola macchlishahar road mariahu jaunpur

It was my first experience with smytten so i ordered their trial products and i have ordered 3 item of 1 trial point and 1 item of 3 trial points and few free gifts .But the sad part is that the lipstick which was of 3 trial points found to be damaged .it was completely broken inside and after 20 mins of delivery i wrote the damaged complaint to them and then they messaged me that they will solve the query in 48-72 hrs .It's been 72 hrs and i am still waiting for the exchange of product but they are not responding ..neither on app nor on mail . They took 199 in the name of free trail and in return they are providing their customers damaged product . Please do something about this
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    U
    Usha sundar
    from Coimbatore, Tamil Nadu
    May 30, 2022
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    Address: 81/1 Lakshmi nagar samichetty palayam periyanaickan palayam coimbatore
    Website: Smytten

    Didn't receive marshmallow day cream in my order...but they are updating ad delivered
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      G
      GUNDARAPU NARESH
      May 29, 2022
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      Order ID 5186772 this products not delivery but I am paid money please send my money
      +1 photos
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      May 29, 2022
      Updated by GUNDARAPU NARESH       I am compliant police officer fake company Smytte fraud company
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        T
        thasveer thittayil vlog
        May 29, 2022
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        My order id 5143469 my package delayed, very bad delivery service from smytten my already paid money my purchase, I first time purchase smytten but very bad delivery service smytten, I do not recommended smytten any one, my product immediately delivery with in 1 or 2 days otherwise am moving to leagal action against smytten, I contact costomercare smytten also very bad, my issue not resolved till may 29 2022, I think it's big scam, so am leagaly move to consumer court.
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          4
          47么 Anamika
          May 28, 2022
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          Address: Mandsaur

          Hello I told you earlier by gmailing you that I have not received any parcel till now but I have received, such message has come but till now no parcel has arrived, so the message is I had called on the number but I am not getting any help from there too, due to which I am very upset, I had ordered the same on 11th May, that delivery was supposed to be on 17th May but not and then I got a direct message on 20th May that my parcel has been delivered. When I have not found any similar, then you are requested to help me.
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            G
            Gaurvqwerty
            from Delhi, Delhi
            May 28, 2022
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            I order some products from Smytten and it was supposed to be delivered on 23rd May but i haven't received it yet.
            Also they give the next day of delivery everytime whenever I check my order history.
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              T
              thasveer thittayil vlog
              May 27, 2022
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              My order id 5143469 my package delayed, very bad delivery service from smytten my already paid money my purchase, I first time purchase smytten but very bad delivery service smytten, I do not recommended smytten any one, my product immediately delivery with in 1 or 2 days otherwise am moving to leagal action against smytten
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                M
                Madhura kadam
                from Miraj, Maharashtra
                May 27, 2022
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                I placed an order but cancelled it, it was my first order of 179 of trial products but because i cancelled it they need to refund the money back to bank account but i haven't received any refund from smytten .The order no. Is 5204418 i placed the order on 24 may 2022.
                I need the refund back to my bank account .
                Smytten customer support has been notified about the posted complaint.
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                  S
                  Suchitra143
                  from Tandur, Andhra Pradesh
                  May 26, 2022
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                  Address: 50/1 railway quarters, vikarabad district, tandur, Telangana
                  Website: Smytten.com

                  I ordered my order #4994910 on 7th may 2022 my item should be delivered by 14th may 2022 but its nit yet delivered by today i.e 26th may 2022. Deliver my order in 2 days or refund my money in 2 days.
                  Thank you.
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                    P
                    Prakrita Ghosh
                    from Midnapore, West Bengal
                    May 26, 2022
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                    I have placed my order on 11th May and the promised date of delivery was 15th May but till now it is not being delivered to me. It is not even dispatched and the delivery date is continuously being delayed. I have tried to reach you by call but couldn't and has sent multiple mails but my issue is not resolved.
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                      T
                      The Niki ta
                      from Siliguri, West Bengal
                      May 25, 2022
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                      Not getting delivery details
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                        S
                        Sawleha Shaikh
                        May 25, 2022
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                        Address: Near Byculla station, 400011, maharshtra, mumbai

                        My oder is not deliver yet ... Plz do something, it's beyond the delivery date, deliver my order as soon as possible, my oder no #5104920
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                          U
                          Uluu
                          from Bhilwara, Rajasthan
                          May 23, 2022
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                          I have ordered some trail items but it didn't reach yet and its showing delivered in the app. Also i tried to call the company but it wasn't reachable.
                          Smytten customer support has been notified about the posted complaint.
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                            S
                            Shaily 325
                            from Bhopal, Madhya Pradesh
                            May 23, 2022
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                            Website: smytten.com

                            I have placed two orders on smytten. First on 12th May 2022 order I'd is #5053049 and second on 20th May 2022 order I'd #5161309. Till now I have not received any update and tracking update from the company they are only delaying the delivery date. Not responding on there given customer care id that is [protected]@smytten.com
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                              M
                              Mamota Das
                              May 23, 2022
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                              Address: 6/210, Dakshinpuri, New Delhi 62

                              My order I'd is #2281596
                              And my missing product query TICKET ID 133565
                              I haven't placed my complaint in smytten app as well as e-mailed them thrice atleast but the problem is that
                              App shows the issue has been resolved but i haven't got any information regarding it
                              I have opted for return and replace the product as I have order mcaffine choco butter and coffee moisturizer Combo BUT i have received only choco butter

                              Please look into this matter please
                              Smytten customer support has been notified about the posted complaint.
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                                S
                                Shivani_1520
                                from Lucknow, Uttar Pradesh
                                May 22, 2022
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                                Address: West of Chord Road 216/1, 12th A Cross Road, 2nd Stage Nagapura Bengaluru North, Karnataka 560086, IN

                                Order no. #5069645 is not delivered to my address as the delivery date was 21 may 2022 . please deliver my order as soon as possible
                                Smytten customer support has been notified about the posted complaint.
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                                  C
                                  Chandu Charms
                                  May 20, 2022
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                                  Address: Symteen

                                  Don’t trust such this fraud app because I Jst ordered here !! Some trail product through much delayed reason I Jst call to customer care num nd he is such a fraud he said that your products are out of stock and he also said me I Jst refund to you Jst he shared some upi nd asked me to pay I trusted I thought they may refund all the money bt 2 to 3 ppl have been called I thought thts the symptten is must trusted bt tdy I lost worth amount 1600 rs so pls. While contacting to any one you Jst be carefulll nd I payed through phone pay his name is displayed as rohith rajak and his num is [protected] nd other person num is [protected] nd his num is Rahul Kumar sharma displayed in true caller
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                                    L
                                    Lekhagod
                                    May 20, 2022
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                                    Order not received from so long n I paid the amount to #5011203
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                                      S
                                      Sanjeev Garg_
                                      May 19, 2022
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                                      Website: www.smytten.com

                                      Prepaid Order no. 5070822 not delivered.
                                      Delivery date is kept moving ahead each time.
                                      Please provide a confirm date for order delivery or refund my money into bank account
                                      Smytten customer support has been notified about the posted complaint.
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                                        P
                                        Parekhami
                                        from Gondal, Gujarat
                                        May 18, 2022
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                                        Address: Gurugram, Haryana.
                                        Website: smytten.com

                                        Smytten Order ID: #5079385
                                        I have placed an order at Smytten App.
                                        My order not shipped.
                                        Neither I am not able to track the courier,
                                        Nor, I am not getting any contact details to check.
                                        It's had been 3 days .
                                        But still I can't get any updates
                                        Requesting an urgent intervention on this.
                                        Urgent
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