Smytten — fake status of delivered

Website:Smytten.com

Hello,
I ordered a package from smytten. It was due on 18th to be delievered but instead of contacting me they generated a fake status of "Delievery Attempted-Premises Closed" at around 10:00AM on 18th July. Then after 2 hours they didnt even try to feel responsible to inform and just updated the status that they delievered the package on their own. I didnt recieve any call, message or email regarding any issue. Then i tried contacting the customer care and they are reluctant to accept the fact that I didnt recieve anything.
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I had not received my refund yet it has taken 20 days my reference no. Is 30004693589354171208007. Please respond me as soon as possible
I had placed an order but the order did not get through now my money is stuck. Called customer care found out they were unserviceable.
I want my money back.

Smytten is selling expired products

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    ANM-39F, Akashneem Marg, DLF Phase 2, Sector 25, Gurugram, Haryana, India - 122002
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