Smytten — Refund not processed for cancellation

admailto

from Kolkata, West Bengal

Website:

Smytten

I ordered a sugar lipstick on 22nd of march (Order id 1775237). Till now i have mailed atleast 7-8 times. I was given the issue of lockdown. Non essential items have been delivering in my area for a month now. I wanted to cancel my order. That option is not even possible moreover i have to pay a fine for their incompetence. Lockdown has been officially over for 7 days now. Till my order has not moved an inch. Their last email was on 7th june where they said they will revert back within 24 to 48 hours. It has been 5 days without any action and now they have deleted the order details from their site.

+1 photos

Was this information helpful?

No (4)

Yes (17)

customer support has been notified about the posted complaint.

Related Smytten reviews

View all 805 Smytten Reviews

Comments

usa88

from Jaipur, Rajasthan

Better cancel your order and ask for refund.
Smytten is selling expired products

sonia gomes

My order number #933840 was to be delivered by 27th of July 2020 but till today I haven't received it. Now its showing RTO (Shippers request). Its prepaid order.. I want my money back from smytten now

Liiin

from Dimapur, Nagaland

Nov 15, 2022

I have two order first one order id.2534286 which I place order on 6/11/22 and delivery expect shows 12/11/22 but i haven't delievery till now and the tracking details always show vehicle delayed everytime i check and u have been 10 days now since i place order and unfortunately i prepaid my second order id.2551449 which i have tried several times to cancel but they show me error/cannot cancel because products have been process but when i check my tracking details it shows only conform and it's already day it's still in conform.They either letting me cancel my order and refund my money nor they proceed with the products delievery.
I want my refund ASAP...