Snapdeal.com Complaints & Reviews

I ordered two smart band from snapdeal using cash on delivery method order id [protected] & [protected]. The seller shipped both items in a single invoice and a single packet both the item reached on 07th january 2019 in a single packet and also paid the money. But after opening the packet it contains only one item. Then i initiate a return process and also give the bank details.. Two days later one message received add bank details for initiating neft and also provides a link.. But i cant add my bank details in the app. There is no option for adding the same in the snapdeal app. It means snapdeal chetaing the customers. So i kindly take necessary action for refund

With regards to snapdeal order id: [protected] dated[protected] for purchase of epson m200 printer ink. The product i received, damage the part of brand new printer model m200 which i purchased in may 2018.
As printer is within warranty period epson engineer visit for repair of printer. According to epson ink which i purchased from sanpdeal wide above said order id is non genuine, due which epson warranty is over.
Due to non genuine product sold by you epson is demanding rs 3650 for replacement of part of printer. As product is purchased from your site, snapdeal is responsible for the same.
I request snapdeal to arrange repair or replacement of printer. If no action taken by snapdeal within 7 days then i have to knock the door of competent court of law for damages & mental harassment.

I ordered a game with the order name marvel's spiderman (Ps4) a week ago and today i came to receive the order on cod which later i found to be a completely empty box. And the product has no return or replacement policy to it too, the order id -[protected], i either need the actual product delivered to me or my money back, plss look into the matter

I placed an order of bedsheet set with snapdeal the packet was delivered on 30th of december. We opened the same an found theproduct to be torn. I looged in and requested a pickup towards replacement. To my horror nobody cmae and now i am chasing them and they are sharing custom revert that the dealine to replace has crossed.

At first the item is damaged and as i consumer my interests should be protected. Next it is their fault that they did not send a pickup. The company in my view cannot refuse.

I have shared the screenshot with them as well.

I may bring your immediate attention to the matter mentioned above and inform that your online trading company has sent me an envelop containing a scratch and win card along with a certificate of achievement citing that i have been selected as the winner of rs. One lakh while scratch prize of ten lakh. Following days one mr. Inderjith singh claim to be snapdeal official dialed me several times from the cellnos.[protected], +9178+0076208 and informed to remit an amount of rs.8800/- as bank charges for transferring the fund to my bank account. Is there any authenticity of such calls and letters? How can i book such culprits? Is it possible to loot money from my bank account directly by them? Expecting your kind and unrgent reply

I have applied for samsung j4 3g cell phone my order no[protected]dated 19/12/2018 ireceived only samsung blue tooth i gave complaints they are postphoning the dateds till date they are not commingled to get back the wrong product given nearly 16days gone kindly make arrangements togive me the product which i applied otherwise please return the money what i paid

I purchased a casio edifice watch from snapdeal but its orginal price was around 9500 in other but in a sale the snapdeal was offering it for just 2650 so i thought it would be original so i ordered it and after buying it when i actually compared the product price with other websites like amazon and flipkart the price was still around rs 9000. How would it be possible for anyone to give the orginal watch of the same brand in a very low price. So obviously it would be fake only. Details are below mentioned casio edifice g371

20 dec 2018 ko mene multi faux leather by mommon snap deal se purchase kiya tha . 24 ko return but jo meri payment k time reference no. issue hua bank se . ye log usi refrence no. ko mujhe receipt ka reference no. bta kar mail kar rahe aur 15 din ho gaye h m, era refund abhi tk nahi mila mujhe

मी दी 26/12 /2018 ला जुना आयफ़ोन बोलवला तो आला 2/12/2018 आला पन तो फ़ोन बन्द पाठविण्यात आला मग मी 3/12||2018ला ऑर्डर परत करुण माझे रक्कम मला परत करणयाची विनंती केली पन गेल्या 35दिवसा पासून स्नपडॉल कंपनी कोणतेही दाद देत नाही मी या पहिले सूड्दा तक्रार केली आहे पन त्या वर कार्यवाही होईल असे सागंन्यत आले परतु आज पावतो यावर काहीच कार्यवाही ज़ाली नाही माझे 23000 हजार रुपये मला लवकर परत देन्यात यावे अन्यथा माझे काही कमी जास्त झाले तर त्याला स्नपडॉलकंपनीला जाबबदार धरंन्यात यावे कारण मला खराब वस्तू देवून खुप मनस्तप दिला आहे आणी कोणतेही प्रतिकिर्या देत नाही आणी ऑर्डर परत नेट नाही मा तक्रार मंच याना विनंती करतो की तुम्ही माझा निपक्षपाती निपटरा लवकर करुन द्यावा ही विनंती

I have not received ear phone... You have taken all money but received online only speaker... Need immediately ear phone

I mailed you but no reply on that... Mobile given of company is not active.

Speakers color is different there is no logo of any company

Delivery boys... Doesn't taking acknowledge sign.

Waiting your positive response else we have to take strictly action

Respected sir, this is the third time you make me a real fool, you send me an SMS" Delay in delivery-Your kamalife whistle sound control l..is running a little late.it will now reach you between 03 - 08 Jan.2019 through yanwen . Track your Snapdeal package at www.snpdl.in/jqiuus9xl" but in my order history the package is delivered on 4Jan.2019. How is it possible and why you send me such a cheating SMS. This is the third time you make me fool you don't response me the first two, response me intimate me else the bond between you and me may be broken such that I may not be a regular costumer your.

I purchased Auto furnish highest air flow from snap deal and received 2nd hand product and not the one which i had ordered .when I asked for replacement they asked me to courier the product .i informed that i cannot courier the product please pick up the product and give me replacement . they did not replaced after multiple requested .please help me in getting the replacement

This is for your kind information that i have ordered maybelline colossal & super black+loreal magique bold & supreme black+lakme eyeconic kajal+lip balms (Pack of 7) for rs,. 281. I have opted for cancellation of the item but as it was dispatched and came to my address for delivery, my colleague on my behalf accepted the order and paid rs. 281. But i am shocked to say that all the products were fake. Do you people have any idea that how dangerous it could be if i apply those kajal on my eyes. You people are playing with people lives. I want my money back. Shame snapdeal. I will spread this message and will definitely see that i can save people from "so called fake snapdeal"

Dear yogesh,
Thank you for contacting snapdeal.

This is with reference to your email dated 07-jan-2019 regarding your order.

We require more details to work on your request.
In order to quickly help you, please reply to this email with the following details:-

1. Registered email id/ registered mobile number/order number/suborder number for query related to any order placed on snapdeal.

2. Item name/ item information for query related to product information & services.
Kindly share clear photos.
Get your order related information in 'my order' section on our app/ website. Click here to directly reach the "my order" page.

Thank you,
Team snapdeal
Issued on: mon, 7 jan, 2019 reference number: 53309753

— forwarded message —
From: yogesh jain
Date: mon, jan 7, 2019 at 11:14 am
Subject: frudad item rec'd.
To:

Respected sir

Kindly inform you that my order details atch. Bloototh when i was open only west find rounds pipe many times i writing you but no answer yet

So i have to complaint in consumer court fraud 420, 407, 134 etc.

Yogeshkumar paramar
[protected]
7 attachments

Yogiraj jain
Attachments
Mon, jan 7, 4:46 pm (2 days ago)
To help

— forwarded message —
From: [protected]@snapdeal.com
Date: mon, jan 7, 2019 at 12:25 pm
Subject: alert. Please share more details regarding your query.
To: [protected]@gmail.com
This is your anser


Dear yogesh,
Thank you for contacting snapdeal.

This is with reference to your email dated 07-jan-2019 regarding your order.

We require more details to work on your request.
In order to quickly help you, please reply to this email with the following details:-

1. Registered email id/ registered mobile number/order number/suborder number for query related to any order placed on snapdeal.

2. Item name/ item information for query related to product information & services.

Get your order related information in 'my order' section on our app/ website. Click here to directly reach the "my order" page.

Thank you,
Team snapdeal
Issued on: mon, 7 jan, 2019 reference number: 53309753

Ref:_00d90wayi._5000o2gvyzs:ref

Reply
Forward

To:

Respected sir

Kindly inform you that my order details atch. Bloototh when i was open only west find rounds pipe many times i writing you but no answer yet

So i have to complaint in consumer courtfraudd 420, 407, 134 etc.

Yogeshkumar paramar
[protected]
7 attachments

Yogiraj jain
Attachments
Mon, jan 7, 5:12 pm (2 days ago)
To help

— forwarded message —
From: yogiraj jain
Date: mon, jan 7, 2019 at 4:46 pm
Subject: fwd: frudad item rec'd.
To:

— forwarded message —
From: [protected]@snapdeal.com
Date: mon, jan 7, 2019 at 12:25 pm
Subject: alert. Please share more details regarding your query.
To: [protected]@gmail.com
This is your anser


Dear yogesh,
Thank you for contacting snapdeal.

This is with reference to your email dated 07-jan-2019 regarding your order.

We require more details to work on your request.
In order to quickly help you, please reply to this email with the following details:-

1. Registered email id/ registered mobile number/order number/suborder number for query related to any order placed on snapdeal.

2. Item name/ item information for query related to product information & services.

Get your order related information in 'my order' section on our app/ website. Click here to directly reach the "my order" page.

Thank you,
Team snapdeal
Issued on: mon, 7 jan, 2019 reference number: 53309753

Ref:_00d90wayi._5000o2gvyzs:ref

Reply
Forward

To:

Respected sir

Kindly inform you that my order details atch. Bloototh when i was open only west find rounds pipe many times i writing you but no answer yet

So i have to complaint in consumer courfraudud 420, 407, 134 etc.

Yogeshkumar paramar
[protected]
7 attachments

Yogiraj jain
Attachments
6:56 am (7 hours ago)
To complaint

This fraud me it's realy online business cheat people i have atch. All document snapdeal never get back anwar

So please some this

Take action now

With regards
Yogiraj jain
+91-[protected]

I'm sraddha das. I was ordered a 128 gb memory card on snapdeal. When i received the package i saw i received empty package on order id [protected]. I complaint against it on snapdeal. The investigation team contact with me and after hearing everything from me they assured about my problem. But after that 12 days already gone but i have not received any resolution. I need my money back.
My registered mobile number and email on snapdeal is
Mobile-[protected].
Email: [protected]@gmail.com

I have git a post that i have got 1lakh rupees. And scratch and win more money 10lakhs and send this number to help line numbers. And it has came by post to home. Urgent post with my phone number and home adress it has been there on that post. Now what we should do that.. Woth that post it is either true or not. They have goven help line njmber to call.

Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

Its been 2 weeks since i cancelled the product. No one is coming up for pickup. Whyy???
Order id-[protected]
I put return request 1 week ago on another order. Again no one came for pickup!
Order id-[protected]
I put replacement 4 days ago. Again no one came!
Product name-fastrack 38021pp15
Everyday its giving notification that today is thepickup date but its unsucessful. Why??

Good evening,

I am vks sivaji has purchased an fast track watch speed time upgrades 3039sm09 online from your snapdeal website on[protected] and delivery was expected on[protected] through bluedart courier services. Till now i had not received the product. And when i tract my order in your app it is showing that the product has been delivered on[protected]. Till now i had sent many requests through app and website. Everyday i receive a ivrs call and when i press 2 for stating that i had not received the product, the call cuts and nothing is happening. If this is the attitude of the snapdeal towards the customer, i am sorry to mention that with in no time i am going to sue snap deal in the consumer forum. Please give me proper feedback and handover my ordered item by[protected]. If not received by[protected], please get ready to face the repercussion.

Regards

Vks sivaji
[protected]

I have returned my order on 10 dec 2018 and requested for refund money but yet I have not received any refund money in my account no [protected] IMPS no :[protected] amount 478 .Please refund my money as soon as possible...please provide account number which I have mentioned while refund process. You people call after 5 days I need it on urgent basis .please confirm back what the problem is this????if I get call from snapdeal they people argue and say rubbish please look into the matter ..please I request