Snapdeal.com Complaints & Reviews

Snapdeal not deliver my product at new updated address waiting from last 10 days i send minimum 10 message through email but they send computerised or fix revert back on email

They don't have any landline number which can we call direct to the customer care.

Detail

Protein shake powder
Order id-[protected]
Vulcan -. Jvlsd[protected]

Please find attached a screenshot for better inquiry and your records.

The rado watch which i bought for my dad is fake plss do check it n replace it n give original one for the same price n i don't have that snapdeal packing too but please do check the product of rado n pls exchange if it is fake as fast as possible do the necessary waiting for the reply.. N nothing as swiss made in tht original do has tht words pls do the needfull

Thank you for using your SBI Debit Card 459XX7315 for a purchase worth Rs949.0 on POS [protected] at JASPER INFOTECH PVT LT txn#[protected].
I also tried calling the customer care, but it's completely automated and very few options, what's the point if we cannot actually get proper service from people and we got it from machines, please look into it and faq says it will be refunded instantly but I found no message of credit, it seems like a scan to give offer over debit/credit cards and showing a false gateway to earn money and place no order, please fix this .

Hi,
I am writing this to inform you that I am registered as seller on Snapdeal.com since June- July 2018 and writing this to lodge a complaint against Snapdeal for doing fraud and not providing correct resolution over genuine cases and making unnecessary deduction and not releasing payment which is unethical practice of doing business.
First Case (Query no.[protected]: I generate manifest SM[protected] on 28 Oct, 2018 which was supposed to be picked up on 29 Oct, 2018 but courier person picked up only one manifest that was manifested on same date 28 Oct, 2018 due to biker space issue. As per policy I raised dispute on same day before 11: 59 pm and the have to reschedule the pick up on next day but they didn't arrange pick up for next 3 days and marked all 30 orders in this manifest cancelled on 1st Nov, 2019 at 4:34 pm due to pick up not handover before courier person arrive to pick up shipments to pick up another manifest generated on 29 Oct, 2019( even this was picked up on 1st Nov i.e. 3rd day after manifestation which proves that no pick up schedule on 30 and 31st Oct). As per policy they have to arrange pick up in next 48 hours after raising pick up dispute but no pick up was aligned and cancel all 30 shipments and deduct amount to my account which is very unethical. They always ask seller to follow seller policy even Snapdeal team is not following their own seller policy.
Second Case (Query no.[protected]: As per policy, I raised this query as I have not received my RTO Shipment after 75 days from date of shipping. Snapdeal team replied with fake electronic POD from Blue dart with someone signature . I have denied this is not my signature and even shipment was not delivered to me. Even they are not validating my signature with all previous POD but they are trying me to forcefully accept the signature.
For both genuine case, they have not credited the deduction made to me till date.

These type of practices are not the professional way of doing business. Kindly take suitable action against them so that they never make any fraud with any seller.

They were emailed me and said me we are picking up ur shoes
But they didn't nd also give me the wrong information about my pick up schedule of my shoes since 2 days
They give me wrong information of courier service nd number
Plss sir kindly take action against them
They all are ilude me
Order id:-[protected]
They all are Cheating and ignoring
And selling fake products in this site
Nd one of them they also give me the fake product
Nd didnt returning it

I haven’t got any Screenguard inside packet thereto they aren’t refunding my amount 372 they even harass me that I’ll not refund because we do internal check when I ask about internal check so they don’t have single reply for it.

I order a automatic toothpaste stand and dispenser with a company name warm life but ur company send me touch me company that is low quality of product which u deliver to me i think ur company cheats everyone same like this. It is small things but ur company disappoint me to purchase any thing frm snapdeal.
Thank you
Dont cheat peoples because some one see u

Ref: order id [protected]
Complaint ref no. 53495186

We received a dvd without any cover in place of sony ps4 game marvel spiderman blue ray disk. We have paid rs 2200 cash.

We have been customer of snapdeal several times but have encounter such problem for first time. Further to our surprise we found that this item is not refundable.
I is requested to refund the full amount urgently

I Imdad Bari Marbaniang ordered a shoes having Order ID: [protected] (1 Item) Placed on 23 Dec, 2018. The product which was delivered is not the same one which i had ordered and the brand is totally different. So i want to cancel my order and it would be better if refund will be done in the limited time.several attempts were made to highlight the issues, pickup personal are not willing to come at our place to collect the delivered product.please kindly resolve my problem.

I had ordered curtains from snapdeal through 2 separate orders Order [protected] & Order [protected]. I should have received 4 sets of curtains against my 2 orders. But I received only 2 sets of curtains in a single cover on 4th Jan for which I paid Rs 1459/- (Rs 737+Rs 722)( photo of cover attached). Since I received only 2 curtains I put a replacement request. The product was picked up against both my orders on 7th Jan. The replaced product was received on 13th Jan and I was shocked to find only 1 set of curtain instead of 4 sets. So i immediately applied for refund. The product was picked up on 14th jan and Rs 737 credited to my account on 15th Jan against order [protected]. But the balance amount of Rs 722 against order no [protected] is still not refunded. They are sending courier boys for pick up again and again whereas the pick up of single cover including both orders was already done on 7th January. The company is just misleading me and not providing me refund. They are rescheduling pick up again and again. Although pick up was done on 7th Jan refund is not yet done. I want the refund of Rs 722 immediately against order no [protected]

I was ordered a camera lens of canon which cost about 9080 and payement was made by credit card.. I was cancelled my order and not attend the delivary but the amount refund initiated vut not refunded stil emi of the payement was made is still continue.. So plz attend my complaint solve my querry.. So the still emi from icici bank is keep deducting. I dont know what was did by snapdeal.. I am getting tensed because of this fraud.. Plz help me

I had ordered 2 set of bluetooth headset but unfortunately i had received only one piece of different colour out of 2 set without charging cable. Then i had raised our query for replacement but someone has closed without any call or resolution or refund process money.

This is continuously 2 times, i am facing this such issues in snapdeal.

Please don't make us in trouble, if you can't provide better service to us.

Hello i have been trying to contact snapdeal through several meens the customer care number provided is of no use there is no customer support no one you can talk to . I have been sending more than two emails every day since the 2nd of jan to their email support but ì still haven't resolved my matter my hard earned cash is with snapdeal and i want it to be refunded .ur app says refund initiated however the bank ac num for refund is one digit less need my refund in the same bank same neft same ac holder but need to up date ac num which is [protected] IFSC BARBOAMBBAN ac holder name mahesh ganatra. Kindly plz issue my refund .as i have not got a refund since the 2nd of jan regards

Dear snapdeal team,

I had ordered 2 set of bluetooth headset but unfortunately i had received only one piece of different colour out of 2 set without charging cable. Then i had raised our query for replacement but someone has closed without any call or resolution or refund process money.

This is continuously 2 times, i am facing this such issues in snapdeal.

Please don't make us in trouble, if you can't provide better service to us.

Regards
Rajesh
[protected]

I ordered astound smart ba... On 08 jan, 2019.. At the time of courier deliver, on 15 th jan 2019 your courier partner vulcan's employee designated as delivery boy interacted with me by cell phone and behaved as if i was his employee or as he was delivering the order free of cost moreover he used a slang language while talking to me on phone.
Please take a look over my case.

Delivery alert: hi minam-ul-haq, we were unable to deliver your astound smart band m3 heart... On tue, jan 15, 2019. Your order has been shipped with our courier partner vulcan with tracking number jvlsd[protected]. To provide your preferred delivery date click on the link.

Sir I ordered Three Watches From Snapdeal Order I'd [protected] for Rs 1627 on 14 Jan 2019 but I received only one item in return. Then I requested for return and refund they picked up they ordered item through ecom services. I thought they would refund my whole amount but received only Rs 543 in total on 15 Jan 2019. Please Sir help me I'm poor student.

I have placed a order for Tommy Hilfiger Black Wallet in Snapdeal ID: [protected] on 8th Jan'2019. I got a message and mail which says that product has been delivered successfully on 13th Jan'2019. I have sent a mail to [protected]@snapdeal.com and raised a request at snapdeal portal. The Snapdeal has acknowledged that issue would be resolved within 48 hours, but no reply whether the issue courier service or not. I have sent multiple emails and raised many requests thorough snapdeal portal. Please call me on [protected] to handle this.

I ordered a fastrack speed time nb3039sm02 blue analog watch few weeks back.

But i watch which i received was black.
I meant the interior of the wrist watch is black, but on the snapdeal.com site it showed "blue"..

Not only that, the item i received was too bad. It seemed like someone has already used it before me & the quality of that was also not upto the expectations.

I returned the item and requested for refund.
After waiting for nearly 2 weeks the refund was cancelled & it shows oj the snapdeal app that "your item will be sent back to you."

Kindly refund my money.
I don't want your fastrack watch because the one i received is very bad of quality.

My order id -
[protected]

My sub order id -
[protected]

Snadeal recieved my item before 4 days but cann, t refund my money on my account. My order id is [protected]. Iam waiting from last 5 days but there is no response from snapdeal.

I had ordered a fossil watch which was delivered on january 14, 2019.

To my surprise it was just a empty box with no watch in it!

Is this some kind of a joke?

I tried reaching customer care. However it seems there is no way i can talk to them.

I need a refund with an apology for such bad service. This was supposed to be a gift for someone and this turns out to be nothing.

Thanks,
Dipankar