Snapdeal.com Complaints & Reviews

I have brought a Moto c plus that is a defective product, my phone switched off several times automatically and battery back up is low and I get wrong colour product, so request for replacement on same day 17.12.2018 but on 19.12.18 my replacement is closed then I can't return or replace, what can I do now.i wnat to return this product.snapdeal has worst service ever I faced,

Hey I received a cal from Snapdeal from number [protected], .[protected] saying that I have won tata safari car and I have to send him 8, 450 in return of the card.He even sent me the address of his office somewhere in noida.He even knew my name and the address where I lived and about the detail of my product I purchased.
Please do something regarding this fake call.This is not at all safe If some fake call tells your address etc .It is bit scary too.

I've received the below sms on 19-dec-2018 @ 10:12 am.

Dear,
Customer (Congratulations) you are winner of www.snapdeal.com, company (Home shopping) you win 1st.. Price (Tata safari) and amount price is rs.. 12, 80, 198.00 registration service charge - rs.6500.00- on[protected] deposit only for details whatsapp is [protected] contact [protected] toll free :[protected].

A 01:40 pm on the same day (19-dec-2018) i received a call from a person asking me to send a registration fee of rs. 6500 to claim the prize. He has also send me the below sms with the account details where i need to transfer the funds

Ankush raj a/c=[protected] s. B. I ifsc=sbin0004679 tollfree - [protected] w-[protected]

Please have a look into this ans take necessary action

I have received the duplicate material (Shoes) of mark with reebok.
This was 100% fraud.
When i sent a return request on the snapdeal site. They revert to me that we can not pick up your materials (Shoes) due to address lies outside our serviceable area.
When area are outside than how you deliver to me the shoes.

But now i dont know what i to do??? Becuase the address are now not found as mentioned on site.

Gurgaon vulcanqc
Vulcan express, khasra no. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, revenue estate of sadhrana village

City: gurgaon / state: haryana
This site is fully & 100% fake

Please provide me solutions as soon as possiblel.

I have not got my refund amount and my time for refund has also passed. So what can i do to get it back?
I have been waiting for this refund for a long time but after my long silence there is no refund. My money is going to come or not i very worried about it . The snapdeal customer service is also not responding to me . If am feeling very helpless so please help me to gety refund back i will very glad to get my refund. Please help

Yesterday i received a call and after that i won the tata safari sms worth rs. 12.40 lakh, for which i need to deposit rs. 6000 as the registration fee. And the sum insurance is 45000rs. The total amount is rs. 51000 i gave them the money. And then they told me to pay more traffic charge of rs. 64000, we told us that this trend was frozen, then we and snapdeal cusomer care no. [protected] name rohul gupta says that the employer has paid more than 40, 500 more cars of the transaction. So we told them that you have passed our car rto its proof mercy or the car's chassis no. Mercy forbade them from making and calling them. Please merge our 51000 back together

Dear Sir,

Regarding my Order No. [protected]
Sub order no. [protected], [protected], [protected]

I have received the consignment today, but I have received only one qty of ledzz Digital 510 Alarm Clock
While I have ordered & Paid for 3 nos.
Please look into the matter & Solve the issue ASAP.

Kindly arrange Call back, I have to discuss in this regards.
Please find the attachment.

Regards,
Sanjay Yadav
[protected]

Dear sir

As per below i have purchased the micromax tv online, with warranty of 3 years, from yesterday there is problem for tv, only the audio is hearable video not showing, the screen got blank, requesting to help asap.
Regarding this called micromax but told i have purchased it online so contact to your good office.

Pramod wadd

[protected]

Details are
Invoice date : 17-mar-2016
Micromax 32c6150 / 32az9747 / 32sd9855 / 32fk6156 fhd 81 cm
(32) full hd led television
Item code : ma3339873
Order no: [protected]
Suborder no:[protected]
Imei no: "00056ba5411670b"

Dear team,

I got a call from mobile number [protected] and he knew all information about the product which i purchased and delivery date also. Home come this is possible also he had sent me the message from sender id of snapdeal.

Bz-snapdl :
Screen shot attached. Also i have recorded the call.
From same sender id we got the delivery message of my product.

We have received order (Order id: [protected]) from snapdeal and the they have delivered quality less product and raised a return requests 7 times (By calling customer care) from the nov 7th to till date. Customer care is not responding properly and giving wrong commitment dates for returning.
So kindly let me the process for filling case against snap deal.

I have ordered a shoe and which i cancelled on 15th of december but still haven't got my refund.in 2 or 3 business days the refund money gets back usually to bank account but snapdeal team has disappointed me.
Moreover,
Today i received a call from a random man claiming he is an employee of snapdeal who wants me to register a form and give them the money of registration which is 8500. And gave me his id proof details also which seemed fake. And all this he did because i was the lucky winner whose name flashed on top of a certain list or something and i won a car and if i want it i have to register it by giving them that amount. Or else they will send me that 12 lacks cash. It just doesn't make sense.

Hi,

I placed an order on 04 dec 2018 from the snapdeal in which i have ordered 3 wigs and the expected date of delivery of these products was 12 dec 2018, so i mentioned that i received those items after delivery date and received a wrong product.

So for that, i raised a return request in which i want a refund back for those wrong products but they denied to gave my money back and they give me replied like "while processing your request, we reviewed your account and found some transactions that do not pass our internal checks." for justifying these comments they told me that in your account you have raised so many return request, so i replied to them "if i do not get any right product so why am i not raise any return request, so that's why my return requested are more" so in that case, it is not my fault snapdeal's fault who not deliver me a right product.

So i just requested to you please help me out to get my money back.

CONGRATULATIONS You are lucky
winner in my Snapdeal.Com Your prize Tata saffari storm four wheeler Luxury car.& car marketing value ammount 12, 80, 000=00 My office address:-Snapdeal.com Dwarikapuri, plot no-2, sector-17, (NEW DELHI) Cupon no-10507 Customer care [protected] My G.M contact no-[protected](...) they can also take 5600 from me they are fraud or currect

Welcome to you Snapdeal online shopping pvt Ltd.co.
Dear sir,
Congratulation your product ordered.home shopping result are out, your name has selected in the luckky draw.you have two options
1st is Tata safari
2nd is Payment of Rs 12, 60000/- The charge of(REGISTRATION) Service is RS-9500/- The charge of TR paper charges only RS-12600/-
valid upto 17/12/2018, for more details contact us at [protected]

This is correct are not

Congratulations you are winner of snapdeal online shopping you win 2 first prize swift dzire car and amount price is rs.. 7, 80, 000 registration service charge - rs.. 7, 800 on deposit only for details contact no-[protected].

I have been getting calls from this number to kindly opt for a price either car or cash +91 [protected].

Snapdeal need to protect their customer information and not just allow such bogus calls and text msgs to the customers.

I'm opting to stop shopping from the site.

Hi team,

I have ordered a product from snap deal few weeks ago and i did not receive the product yet. The product tracking say it got delivered. I dont undeerstand the fact i am not able to contact the team and there is no option to choose the "did not receive" option in help portal of snapdeal.

This is disappointing that there no support provided after sending several email to snapdeal no response or calls received.

Pathetic and feels like its a scam.

Details of order :
Order id: [protected] (1 item)
Placed on 02 dec, 2018
Mob : [protected]

I have ordered american micronic otg 19l in snapdeal. Seriously i felt very bad once i received the order.
1. First of all the product is not working dead. Not heating.
2. No warranty card, no manual, tong was missing
3. Rust on the grill, seems like old product.
We have trusted on snapdeal that's y we placed the order.
I have filed a complaint in snapdeal help centre but they are not responsing accurately.
Note: they mentioned the product is not eligible for return. Simply they were sending defect item.

The colour of flowers is yellow only, and in the picture they are showing flowers of purple colour, snapdeal is a fraud. This issue need to taken care of because when it comes to snapdeal i have already experienced many other complaints also.
And the product which i am complaining about is purchased by my friends also and everybody said that their flower is yellow instead of purple.

I have bought an american micronic 19l otg from snapdeal. Seriously i felt very bad once i received the order.
1. First of all the product is not working dead. Not heating
2. No warranty card, no manual, tong was missing
3. Rust on the grill, seems like very old or used one.
We have trusted on snapdeal that's y we placed the order. You can check the same about my order which i placed earlier in snapdeal. Still i have hope on snapdeal. Please kindly rectify the problem as soon as possible.

I have order 4 different types of seeds, viz., bonzai, fruit bonzai, roses n mukti colored roses against order id: [protected] having 4 different order ids., viz., [protected], [protected], [protected] n [protected].

I had received the products by 3rd or 4th november, 2018.

As there was no identification on the seeds, i was unable to identify and verify my order. However, i have complained n ask snapdeal team to resend the entire order with proper name of the seeds.

However, as there was no response for 3 days, i have planted the seeds. After about 10 days, the sprouting began and to my surprise, i found that the plants that grew were either some forest creeper or methi n palak bhaji.

Immediately, i had lodged a complaint for this n asked for the correct seeds n i felt like i have been cheated. I had got calls from snapdeal customer support team saying that i have to return the seeds, if i want a replacement. Now, how could i return the seeds if same has been grown into plants.

I feel sorry to say that snapdeal has cheated me by doing this transaction. 5 days back, i have received a call from snapdeal return department from number [protected] and i had explained them my problem. The snapdeal person acknowledged my complaint and agreed to send the entire order but till this date i have not received anything.

Need help here in addressing my issue and help me by arranging the correct seeds for which i have made the payment.

Kedar
[protected]