Snapdeal.com Complaints & Reviews

Hi my name is rohit, recently my sister ordered a fast track watch for me however there are some deffects so after some day i visited to fast track service center and they confirmed that it is fake product, received on 6th of dec and visited service center on 15 the after email to customer care they are denied to give the refund, really disappointed help me to get the refund as it is not a original product

Rohit kumar [protected]

I received a call today followed by an sms that i won tata safari worth rs12.40 lacs for which i need to deposit rs.12, 499 as registration fee. Is this correct, please let me know. The person who called from the luck draw center wanted my bank account details and also asked me that he will provide his manager's account details for depositing the registration fee. Please advise what is going on and are you conducting any such lucky draws..

Kind regards
Prema

Hello sir,

I had placed order for matrix opti. Care straight smooth hair deep conditioner 390 gm pack of 3 through online with snapdeal on 17th october 2018.
Billing amout was 748 rs.
Till now i have not received the product. I have enquired many time with vendor through customer contact service but they kept asking me to check with neighbours. I have enquired with security and also neighbours and this product is not yet delivered.
When i called the delivery boy he says product has been delivered to security. So we asked for signature to show, but he said signature was not taken. So with this how to make sure that the delivery boy has delivered it to the security.

So again i asked snapdeal to deliver the product as they were not able to give me the prorf of delievry. But now they have sent a fake signature of my name as a proof of delivery and this is not my signature in any way.

So i need a help to get the product delivered or refund my money.

Please help.

Order id: [protected]
Reference no: 50996823
Placed on: wed, 17 oct, 2018
Product name: matrix opti. Care straight smooth hair deep conditioner 390 gm pack of 3


Thanks
Anjukumar

I got a sms from md-snapdl.

Dear sir congretuletion you are prodct order snapdeal online company at snapdeal shopping tv-show the results are out in snapdeal your name to open the lucky draw you-ween-first-prise-tata safari and amount reate is rs-12, 40, 148. Registration service charge 6, 500 this is valid for 15/12/2018 information company helpline no-[protected], [protected]

Thus is the sms..
Is this fake or true?..
.

Order id: [protected] placed on oct 5.

I placed several orders for keychains from the snapdeal website. Yesterday i got an email that the items have been delivered but i never received it. I got a message saying it was delivered yesterday, december 14 but i have not received it. Kindly help me located the package. The invoice says dispatched via yida and the awb number is slp[protected] but i haven't been able to locate it.

No one picks up the customer care number. No one has replied to my help center emails. Even the seller doesnt have an contact info. Please help.

My order no [protected] and sub order no is [protected], when i have received my product continuously ihave tried to return since 14 dec morning, because it is used and fake product, i have paid full amount for that, so why should i suffer with fake product, but costomer care not giving me proper information that will i get my refund or not, pls help me

Order id: [protected].
I purchased a high back support office chair.
It was delivered before schedule on 11 dec 2018.
The product i received had some manufacturing defects. A screw was missing due to which it is always tilted on the right side. I had placed a return request on 12 dec 2018. It has been already 3 days and they haven't accepted ny return request. Also to mention, i have sent them numerous emails, to which there was no answer. Please replace the product as soon as possible by arranging for the pick up.

My order id is: [protected] i had ordered a woman watch and they have delivered an absolute fake one i have confirmed it from official service center that the product is not genuine and refused for service. They suggested me to contact to the snapdeal. When i contact to them, they did not reply me.
Kindly look into the matter and take appropriate action.

I ordered casio fx 991 es plus and received a duplicate copy inside packet similar in look but without any special functions.
On box made in thailand was mentioned ob calculator there was a sticker of made in malaysia. Even invoice was not there in package.
Looks like a ploy to cheat customers who are not aware of all functions.

Please help me in replacing it with a genuine one.
As return and refund are not a solution they are unnecessary troubles for a customer placing faith in e shopping platforms.

Order id: [protected].
I purchased a high back support office chair.
It was delivered before schedule on 11 dec 2018.
The product i received had some manufacturing defects. A screw was missing due to which it is always tilted on the right side. I had placed a return request on 12 dec 2018. It has been already 3 days and they haven't accepted ny return request. Also to mention, i have sent them numerous emails, to which there was no answer.

I ordered adidas black... Sports jacket on 30.11.2018 and supposed to deliver on 12.12.2018 but unfortunately not yet getting it. Courier service provider just miscalled me one time only in which i mistakenly delete their number. Thereafter no any call to me from the courier. Now it is seen in the tracking details that delivery attempt unsuccessful. I think the item is returning back... Now what shall i do for it.

I was giving an order of gas stove with 4 burner, order id: [protected] (1 item) brightflame tulip 4 burner manual gas stove. Which was received damage. Immediately i contact with your helpline no.[protected]. But while calling, reply found your mobile no. Not registered. Through snapdel only one mail received with an address of warehouse, but neither the material is picked off till now, neither your helpline no received any call. So what will do with the damage item.
Please do the needful.
Dr. Sanku
.

I ordered american touristor bag through snapdeal but snapdeal given a duplicate product.i just initiated for return and it will take for 5 6 days i was waiting for the product but snapdeal cheated me the bag price should be 300 but due to american touristor the taken 800 rs i want my m9ney back and compensesion for my money and time
My order no [protected]

Lacoste sunglss black aviator sunglasses (L144) (Size: medium, pack of: pack of 1) - has been returned to your executive on 29-nov-2018.
But yet i have no refund received - have sent several mails but no revert.
Can i get the status on my refund. The product is already with you but i dont understand why there is no refund. I have attached the acknowledgement.

This is my order no [protected]
I have ordered it on 9 dec.11 dec it show's delivered but i do not get product
Sorry but ur cuorier boy was nt giving product. On 11dec he was called me and said that sir i was give u product tommorow but for my performance i was click here to delivered product. I said that 'ok'. And tommorow to 13 dec he has not call me now. This very disappointing for me to write and follow you continuously this is ur boy who chit me on his performance he click it there but nt giving product so inform me. I dont have this guy mob no and blue dart of sanaswadi 412208 is very bakwas system. There mobile no [protected], [protected] which was derived me from ur pune center bluedart [protected] is not working
Plz give me immediately product otherwise give me money thats all

In last few weeks i come across the low priced watches n got excited as on other sites i was getting the same products for much higher price so i ordered 3 watches 1. Pk collection's rado centrix full black ceramic chronograph men's watch (Dial color: black, strap color: black)
2. Fastrack sports 3099sm02 men's watch
3. Speed time 6078sm01 women's watch
I didn't realize that all those products they will send will be fake after 4-6 weeks they stoped working so i went to the authorised showroom (In margao goa, ponda goa) in both the showrooms their staff told me that those watches which i bought were fake so i mailed snapdeal but they didn't reply to any of my mails n now m #ed here i almost lost 5k for nothing i[censored] r reading this please don't buy any snapdeal products as they r fake especially watches they giv some 3rd class watches which has no worth not even 100rs so plz don't buy any products from snapdeal. My email id is [protected]@gmail.com
N snapdeal customer care i[censored] r reading this plz don't tell me to connect to ur customer service cuz it sucks. I have sent almost 4-5 mails still i didn't get any response so # u n ur site 🖕🖕

My order for supreme 40 pcs combination socket wrench tool kit set has delivered today. When i paid the money to the delivery boy, he gave me a packet of snapdeal. But there was nothing in the packet except a bill receipt. I opened it to verify if there is anything. The packet is empty. This is so unfair. I need the product at the earliest or else refund my money as soon as possible.

I order watch combo fr girls qty 1 (Pkt 2 watch)
But i received one
1 watch in received anther one not received
Item delivered
Please solve this issue
And verify the details
Who is responsible for this
This is not my fault
So i request
Refund my balance
Of pending orders...
Order id-[protected]
Order placed on-01 decmber
Contact person-gourab samal
Mob-[protected]

I have Sanpdeal 2 times, both times you have sold a fake and extremely poor quality and wrong type of shoes to me, everytime snapdeal sold me wrong positions and not the one Ordered, after getting replacement, I am very sure that Snapdeal is a poor quality shoes,

I am very sure that I want my return and my entire refund, and will swear I will never purchase anymore from Snapdeal ever again.

Rgds
Amit
[protected]

Have ordered the same on 3rd dec, 2018 and was scheduled to delivered on 8th. Suborder Id: [protected]
I receive the call from courier boy on 10th Dec, that my product has been arrived. As I was not in town so the same was not delivered to me.
I rescheduled the same to 11th DEC, 2018.
But on website its shows it rescheduled and will be delivered on 11th DEC between 9am to 1pm.
But from then I received no calls and msg.The courier service is Vulcan express.
I want to talk to customer care but the no. when call go to IVR.
Kindly check and let me know will the same be delivered to me tomorrow if not whom to contact. I need direct contact. The worst exprn with snapdeal.