Snapdeal.com Complaints & Reviews

I ordered shampoo and a conditioner from snap deal and it was a fake one because i've been using that shampoo for the past 4-5 years and i can guarantee that it was a fake product. The product quality was pathetic and when i requested to return the product there was no response from their end. Extremely disappointed!!! : (
Called their customer service several times but got absolutely no help....

I had ordered mi band hrx edition from snapdeal.
On return from overseas on 27 nov 2018 i opened the delivered package & to my horror, found a fake m2 band delivered. Snapdeal website not showing option to return. My complaint email to snapdeal helpline fell on insensitive ears as i got a reply - the band can't be returned & instead i was offered meager rs 50 discount code for future shopping! After sustained repeated efforts to contact...

I lodge a complain yesterday regarding the non delivery of order id [protected] (Item 3), touch screen electric transparent calculator is not delivered till date but in my order history it was delivered on 25th november 2018. It is a false statement you made to me and make me fool. My extreme wonder is that you are keeping mum giving no responses via my mail id or my contact no. Once again i request i to intimate the name of the courier,...

Sir i am purchase 512 gb zxg memory card from snapdeal on 21 oct 2018 l but status show it in delivered. When i talk with snapdeal they say it is coming from china and when it is reaching india it is misplaced between custom and india post so i am very depressed because it is very use ful product for me and i am waiting for more than 1 months. They already refund my money also but it is not a matter because i am very hope ful for product....

Respected sir,
On november 1, 2018, i place order no.[protected] for casio edifice ex306leather analog men watch for rs.1799/- at snapdeal which i received on 12th november 2018. However, the product was not found genuine. Therefore it was returned back. My refund request was approved on 21 november 2018 at 04:08 p. M and refund was initiated on same day at 4:20 p. M.

As no refund was credited within four days, i approached...

Snapdeal.com - same on these guys, they have blocked my registered email.

I have ordered watch on snapdeal and it was defective, so i cancelled it. After that they received the item. But they have not refunded the money.

Email:[protected]@gmail.com
Order id - [protected]
Sub order-[protected]

Two times already i have shared my bank statement. How can you aspect that by treating customer...

I had purchased (Online) a vegetable slicer from snapdeal which was delivered on 26/11/2018. After opening the package i found the item in a damaged condition and immediately applied for return of the item. Although, snapdeal acknowledged my return request, no one came to collect the item as on date. After repeated request, they are assuring me that the item will be picked up in next 48 hours from 28/11/2018 onwards. Till this day (More than...

Hii

Above mention order no.in which i have order two set of car bluetooth music reciever but only recieve one set and invoice created for two set and that i have paid but when i opened the packet its only one. I have also attached the packet and bill copy. Can u pls check what is happening in your back end if these thing will hapan then who will trust on online shoping???
This mail i have send to snap deal help center...

Order id [protected] (Item 3) touch screen electronic transparent calculator is not delivered till date but in my order history it was delivered on 25th november 2018. Please let me know the name of the courier and the name of person who delivered. It is a challenge to me and i lost all my beleive let the legal procedure may answer my eagerness. Its not for first time such an unwanted matter have been so frequent from your side....

Order id: [protected]

Dear concern,
This issue has passed 10 days, but so far 24 to 48 hours have not been completed on your part. I want to know from you the last time that these 48 hours will be fulfilled. Now i am very worried i am very much i can not wait much more. I want to tell you that i had canceled this product shortly after the order i had ordered this product for which i have you also had an email to do...

Dear concern,
This issue has passed 10 days, but so far 24 to 48 hours have not been completed on your part. I want to know from you the last time that these 48 hours will be fulfilled. Now i am very worried i am very much i can not wait much more. I want to tell you that i had canceled this product shortly after the order i had ordered this product for which i have you also had an email to do so and the response came from you. We...

This is the complain regarding order id-[protected], the product is pro dynamic eye liner.
I have got the message from your company that the order is been delivered but i have not got my order yet, i have also checked whether anyone has taken ot on behalf of me but no one took it.
Its been 1 week that i m communicating with your company thrpugh mails but they are always having tbe same reason that it is under investigation.br...

I received the automatic toothpaste dispenser today and was angry to see an old and used one (Probably somebody else's replacement) on opening the package. I had made a payment of ₹228 as cod. This is the second time i placed an order and i received such a pathetic product. Will be thinking twice next time on placing an order again thru snapdeal. I want to return it and money refunded....

Hi team,

I have placed the order with snap deal for nike shoes. My order no order id: [protected].
But when i received the product its not look like original product and quality is very worst. So i have raise retrun request and they closed the return request within one day but as per their policy retur request window is till 7 days after receiving the order.

As this kind of fraud they have done to me...

I have ordered anastasia beverly hills eyeshadow palette on dated on 1st of nov. But havent received till date cause of poor courier service not cause of customer delayed as your site displayed. I was waiting and tried out to conatct the contact person but they havnt called me once not they intimate me... Neither when i enquired they misgiude me that product was not available at their side.
This complaint is to inform you that customer...

Hi,
My order id is [protected] speed time 6078sm01 women's watch fastrack
6078sm01 women order no.: [protected]
Suborder no.: [protected]
Hsn: 91011100 is placed on 22.11.2018 and it's delivered on 27.12.2019 as per snapdeal. I received a message saying the product is delivered. But i didnt receive any product till or courier parson called me. Even in the status of snapdeal site, it shows delivered when i didnt...

It was a prepaid order placed on 10th. Nov'2018. On 19th. Nov'2018 i received a massage that my item had been delivered. While it has not been received by me yet till today. Several mail have been corresponded, but from snapdeal it has replied that they are woking on it. No outcome. Even during last few days they have stopped from giving any intimation about my order. Now i am in doubt that during shopping through snapdeal one should consider...

Dear snapdeal!
I think this is not a good way you treat your customer.
As i didn't got my order and now you are behaving like you didn't know me.
From your point of view i did the huge mistake as i choosed sanpdeal for shopping and now i will tell everyone that not to do shopping with sanpdeal as they all are a theft.
You said that you didn't return my money bt atleast give me some solution, what can i do now...

I ordered a set of watches (2) on 21.11.18. They delivered that order on30.11.18. At the time of delivery i checked that pack, there is only one watch (Golden watch). Other one (Pink watch) is missing. The snap deal app shows product delivered on 29.11.18, but the product is delivered originally on 30.11.18 (12.50pm). The cancelled my replacement request. Kindly solve this issue sir/mam. Each and every one are work (Die) hard to earn the...

I had bought a timex wrist watch from snapdeal, unfortunately it doesn't work after 3-4 months. As i contact service center they refused to repair according to them my seller is not authorized. When i email this to snapdeal they have no correct answer to solve my query. When seller is not authorized to sell timex watch so why snapdeal will offer me watch from that seller...