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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 115

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V
vaishnavi priya
from Madurai, Tamil Nadu
Nov 26, 2018
Resolved
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I am unsubscribing each and every email but but daily i get snap deal emails in continuous basis. It shows unsubscribed successfully but it does not unsubscribe me! Getting too many mails per day. Please stop sending me mails
[protected]@gmail.com is my snap deal mail i’d. Please unsubscribe me from all emails asap. I get more than ten emails per day.
Dec 27, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Snapdeal.com Customer Care's response
Hi Vaishnavi,

We are sorry for the unpleasant experience you’ve been through. Please share your registered email ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I have ordered puma lower my suborder no is [protected] i have retruned the item but my payment doest comes to my bank account this is totally fraud ..

getting emails continuously even though unsubscribed - Comment #3281822 - Image #0
Snapdeal.com Customer Care's response, Nov 27, 2018
Verified Support
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    A
    Alice Shyju
    from Paravur, Kerala
    Nov 26, 2018
    Resolved
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    Resolved

    Njan snapdeal companyill order cheytha item engane blue dart companykk kitty. Njagalkk ariyillalo ith vera company anennu ente number snapdeal companyill anu thannath. Blue dart ini kittiyathkondale enne vilichath. Athvum njan kodutha size alla enik kittiyath. Small size anu. Ath return cheyan nokkiyapol pickup cheyan aalu varunila. Athmathramalla direct return cheyanulla message vannila. Cheria size vachu njagal enth cheyana. So plz ithinoru solution kananam.
    Dec 29, 2018
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 26, 2018
    Snapdeal.com Customer Care's response
    Hi Alice,

    If you are facing any issue, we request you to kindly contact the customer care through our help center.
    https://www.snapdeal.com/helpcenter

    Regards,
    Team Snapdeal
    This my order no :[protected].
    Actually i ordered 4 water bottles in one pack. (Combo). But they delivered only one. This not good.
    Three times i informed olso no use.
    Please help me.
    Snapdeal.com Customer Care's response, Nov 27, 2018
    Verified Support
    Hi Rimson,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
    I have cancelled the order but it showing me as REFUND closed im not understanding
    Registered mobile number [protected]
    Invoice no :S4AF5918339
    Therefore I requesting you to REFUND my amount soon as possible
    Kashif Ksh's reply, Nov 19, 2018
    Registered mobile no 9916233991
    Invoice no:S4AF59/18/339
    Snapdeal.com Customer Care's response, Nov 27, 2018
    Verified Support
    Hi Kashif,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    Snapdeal.com Customer Care's response, Nov 27, 2018
    Verified Support
    Hi Kashif,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
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      S
      Shameem Newdelhi
      from Noida, Uttar Pradesh
      Nov 26, 2018
      Resolved
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      Resolved

      Address: 110092
      Website: www.snapdeal.com

      I purchased 2 watches from snapdeal on your big billion sale offer. One watch was modal - casio g345 super white g-shock watch
      Watch 2- modal - men fashion silver and gold stainless steel chronograph watch - ex 189
      Watches were delivered to me on 23rd and 29th of october respectively. Everything was fine untill i have a problem with one watch and had to take it to the service centre. As it was mentioned on the website that it has 2 years of warranty and 100% genuine product, instead of that at the service centre i was informed that it is a fake product and it was embarrassing when they told me about it.
      I trusted snapdeal as i thought they verify all their products before listing it on their website.
      But getting a fake product in the name of a genuine one it was highly disappointing.
      Therefore request you to please review my order and product once. And let me know what would be the next step towards my complaint
      Jan 3, 2019
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 26, 2018
      Snapdeal.com Customer Care's response
      Hi Shameem,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Your company not good because their product not deliver my time so I complained you are not say laughing but you are not good company
      Snapdeal.com Customer Care's response, Nov 27, 2018
      Verified Support
      Hi Tarif,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
      Why ur late my order i have booked in 10 days but why ur late ihave shipped today my argently iwill go another area yu will come evening
      Snapdeal.com Customer Care's response, Nov 27, 2018
      Verified Support
      Hi Nadanandarao,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
      Mere pas fake call aur messege aaya hi ki ap tata safari jeet gaye hi plz help md sndeal [protected] isi number se call aaya hi ...plz custmer care help me what i do plz call plz call
      Snapdeal.com Customer Care's response, Nov 27, 2018
      Verified Support
      Hi Customer,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
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        B
        Bhabanisankar Mohapatra
        from Bargarh, Odisha
        Nov 26, 2018
        Resolved
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        Resolved

        Address: 769012

        The order socks are full length socks . But I got short lengths socks which is I have not ordered

        ORDER DETAILS
        Order ID: [protected], Placed On 18 Nov, 2018
        Customer Information
        Email: [protected]@gmail.com
        Total Rs. 290
        Delivery Charges Rs. 29
        Payable Amount Rs. 319
        Payment Method
        Cash on Delivery
        Suborder Id: [protected]
        Adidas Multicolour Casual Full Length Socks For Men - 3 Pair Pack
        Adidas Multicolour Casual Full Length Socks For Men - 3 Pair...
        RETURN / REPLACE GET INVOICE For product related issue MESSAGE SELLER Report problem with order
        Rs.319+
        Rate it!
        Status: Delivered Delivered On: 25 Nov, 2018
        Last updated at 1:25:29 PM, Today

        PLACED DISPATCHED DELIVERED
        TRACK
        Shipping Information
        BHABANI SANKAR MOHAPATRA,
        AM-54 BASANTI COLONY ROURKELA-769012 -DIST-SUNDERGARH(ORISSA), AM-54 BASANTI COLONY.ROURKELA-769012.DIST-SUNDERGARH . ODISHA, Rourkela
        Orissa - 769012
        Mobile No: [protected]
        Jan 6, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Nov 26, 2018
        Updated by Bhabanisankar Mohapatra
        Adidas Multicolour Casual Full Length Socks For Men - 3 Pair Pack

        But it is not Full Length Socks
        Verified Support
        Nov 26, 2018
        Snapdeal.com Customer Care's response
        Hi,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
        Verified Support
        Nov 29, 2018
        Snapdeal.com Customer Care's response
        Hi,

        Hope you are doing well.

        We are re-escalating your issue to the concerned team and will get back to you soon.

        Regards,
        Team Snapdeal
        "
        Why..
        I have cancel my 3 order becoz seles man not delivered 2 products
        1 product not match
        But refund not come in my account
        Snapdeal.com Customer Care's response, Nov 27, 2018
        Verified Support
        Hi Subir,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          W
          wahidiqbal9163
          from Kolkata, West Bengal
          Nov 25, 2018
          Resolved
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          Address: Kolkata, West Bengal, 700024
          Website: snap deal

          I was received nike copy sleeper its not original slepper i was complain to return and its seems return request closed even i complain in 1days the return policy is 7days my phone number is[protected] and my order id is [protected] please resolve and return mu slepper
          +1 photos
          Jan 8, 2019
          Complaint marked as Resolved 
          Verified Support
          Nov 27, 2018
          Snapdeal.com Customer Care's response
          Hi Wahid,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
          Verified Support
          Dec 02, 2018
          Snapdeal.com Customer Care's response
          Hi Customer,

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            S
            Somu Somu
            from Srivilliputhur, Tamil Nadu
            Nov 25, 2018
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            Address: 080

            Snapdeal snapdeal company is very cheating and mera koi ek message aayega you are lucky draw win 1260000 bolega helpline number call karega mera aadmi bolega tax karna bolega poora 110000 dalega mera friday kya bolta saturday tomorrow payment hota. Bol diya saturday call karega abi 10000 hajar dalna bolta i am going to bengalore police station complete karta snapdeal admi karo bolta chiting snapdeal please help me mera no [protected]
            Snapdeal.com customer support has been notified about the posted complaint.
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              U
              Utsav Pande
              from Kolkata, West Bengal
              Nov 25, 2018
              Resolved
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              Resolved

              Address: Kolkata, West Bengal
              Website: www.snapdeal.com

              I received an empty package which was supposed to have the products i had ordered. I tried to reach out to customer care no. Where it was continuously attended by the automated voice, and finally ended up in a dead end. Except for the automated email generated with the reference no. Nothing has been communicated to me as of now. I am expecting snapdeal to resolve my issue asap.
              Jan 8, 2019
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 26, 2018
              Snapdeal.com Customer Care's response
              Hi Utsav,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
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                M
                Madhawi Srivastava
                from Delhi, Delhi
                Nov 24, 2018
                Resolved
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                Resolved

                Address: Panipat, Haryana, 132103

                Received defective and short qty of material and when i had requested to return and refund the product. Then they had send a mail to me that "we are unable to pick up your product" please send us the product by yourself and we'll reimbursed the courier charge. After that i sent the product by trackon courier at given address
                "gurgaon vulcanqc
                Vulcan express, khasra no. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, revenue estate of
                Sadhrana village
                City gurgaon / state haryana
                Pin 122505" as mentioned on the return form and also pasted the return form on the package.

                This is a non profession company and it should be closed.

                Now, what should i do? Please advise.

                Manish srivastava
                Order no. [protected]
                +1 photos
                Jan 5, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 26, 2018
                Snapdeal.com Customer Care's response
                Hi Madhawi,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  G
                  Gee Dee
                  from Jammu, Jammu and Kashmir
                  Nov 24, 2018
                  Resolved
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                  Resolved

                  Website: Snapdeal

                  Suborder id: [protected] nike presto id light green womens running shoes.

                  Above mentiond order was delivered but the size was small. So we sent it back for replacement.

                  Suborder id: [protected]
                  After sending for replacement we received above mentioned id. When we enquired about the delivery via snapdeal app it says the product has been delivered. But we didn't got any delivery of the product. More than 3 mails have been sent by us but still no response. How is it possible that we didn't receive our product and they close the case by updating that the product is delivered. Company is so irresponsible that they can't reply to even 1 mail out of 4-5 mails being sent. Customer care number doesn't work as most of the time our registered phone number is made invalid and no option for customer care representative. I think snapdeal has started scams thats why they are not sensible enoigh to revert back to any of our mails. If i don't get any response am sure that i will move to consumer redressal cell for my refund.
                  Jan 2, 2019
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2018
                  Snapdeal.com Customer Care's response
                  Hi,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
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                    B
                    Bhagabat Sai Chandra Patnaik
                    from Bhabua, Bihar
                    Nov 23, 2018
                    Resolved
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                    Resolved

                    Address: Jharsuguda, Odisha, 768201

                    This is my product detail.. Order id: [protected] (1 item) samsung galexy s duos 3 flip cover. Which had placed on 04 nov, 2018. But still now my product not delivered to me. All time the courier service man telling come to their office and receive my product. If though i am order it cash on delivery and pay the cost for home delivery also. But they are continuously harassment me. If they are not giving my product to my home it will return to you. And that is your loss. I am ur regular coustomer. You lost my impresson infront of me.
                    +1 photos
                    Jan 1, 2019
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2018
                    Snapdeal.com Customer Care's response
                    Hi Bhagabat,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      A
                      AK Whatsapp Status
                      from Ahmadnagar, Maharashtra
                      Nov 23, 2018
                      Resolved
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                      Resolved

                      I didn't get the refund of the order returned.

                      Address: Satara, Maharashtra, 415004
                      Website: m.snapdeal.com

                      My order has been returned, but i didn't get the refund of the order value. The snapdeal is cheating me. I had raised the complaint in snapdeal help center three times, but they didn't noticed. They are cheating, the refund date was 8 nov. Till today i didn't get the refund. Snapdeal is cheating. I advice not to prefer snapdeal. They will cheat to you also....
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                      M
                      Manojkumar Dey
                      from Bhubaneshwar, Odisha
                      Nov 23, 2018
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                      I am not received my order but it shows delivered please give me the courier details .I want to complain at consumer court..my order is zxg 256 GB memory card.order placed 19 October 2018.the delivery date between 18 to 22 Nov 2018.but now I am not received my order. Already I paid for this product so please give the courier details and contact no
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                        N
                        from Ernakulam, Kerala
                        Nov 23, 2018
                        Feb 23, 2024
                        This thread was updated on Feb 23, 2024
                        Resolved
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                        Resolved

                        Address: 560001

                        I ordered for bentag combo of hair dryer, hair, straightener, hair curler product 2 weeks back. Still I didn't received my product. I called the number which snapdeal help center messaged me to contact delivery person for any queries. But there is no proper respond from his and I had a bad experience of sexual harassment abusing misbehaving with me i completely pissed up and i am not able to cancel my order. So take my complaint very serious note.
                        Delivery person details as follows
                        Anil Kumar
                        [protected]

                        Thank you
                        Jan 4, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 26, 2018
                        Snapdeal.com Customer Care's response
                        Hi,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
                        Feb 23, 2024
                        Updated by [email protected]
                        Regarding my complaint I didn't get any solution how can you mark resolved??
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                          J
                          Jasvinder Anand
                          from Kurud, Chhattisgarh
                          Nov 23, 2018
                          Resolved
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                          Resolved

                          Address: 495001

                          Dear customer congratulations your booking order is very lucky winner for snapdeal. You win 1st prize tata safari car[protected]. If you received prize for winner certificate charge-8500/- for more information contact no-[protected]

                          Sir this call i got from your side i want to know
                          This massage and call is right or face
                          No show in massage i got call also please reply
                          Dec 25, 2018
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 24, 2018
                          Snapdeal.com Customer Care's response
                          Dear Jasvinder,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
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                            V
                            Venisa Gaud
                            from Mumbai, Maharashtra
                            Nov 23, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400099
                            Website: www.snapdeal.com

                            Had placed an order on snapdeal on the 14/11/2018 for 2 nos. Bluetooth headset black mic in black.

                            Today i received only 1 headset.

                            I think snapdeal is a renowned name and i am shocked to see such a thing. Attaching photos for your reference.

                            I don't want to spoil your name by posting on all social media yet, i want to see your response to this mail first.
                            +1 photos
                            Dec 25, 2018
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 24, 2018
                            Snapdeal.com Customer Care's response
                            Dear Venisa,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                            Regards,
                            Team Snapdeal
                            Dec 05, 2018
                            Updated by Venisa Gaud
                            Any update?
                            Dec 31, 2018
                            Updated by Venisa Gaud
                            Complaint Not resolved!
                            Verified Support
                            Jan 24, 2019
                            Snapdeal.com Customer Care's response
                            Hi Venisa,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            Lovely! Marked as Resolved on your own, i should be marking Resolved or not!!
                            Snapdeal.com Customer Care's response, Jan 24, 2019
                            Verified Support
                            Hi Venisa,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              S
                              Somu Somu
                              from Srivilliputhur, Tamil Nadu
                              Nov 22, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 080
                              Website: Snapdeal

                              I am snapdeal message aayega ek number de diya company wala tomorrow 12 lakh 60000 lucky draw you contact kare helpline number number de diya is number par call kar rahe hamara aadmi kya boliyan take care sbi account number de diya account 6500 dialogue on ka pehla phir ek dusre sbi account number de diya and mobile number de diya isme ko call kar diya mera isme kya bole 19, 200 bol diya number kodalia mera phir kya kar diya $25, 000 bol diya dusra number de diya 22000 daliya doosra aadmi ko number de diya totally $95, 000 dal diya christmas message aayega isme gsk and tax 12800 dalo bolta mera snapdeal complete katha please help me contact number[protected]
                              +1 photos
                              Dec 29, 2018
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 24, 2018
                              Snapdeal.com Customer Care's response
                              Dear Somu,

                              Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                              Regards,
                              Team Snapdeal
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                                M
                                Maitreyee Patil
                                from Kolhapur, Maharashtra
                                Nov 22, 2018
                                Resolved
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                                Resolved

                                Address: Kolhapur, Maharashtra, 416003
                                Website: Snapdeal

                                We have received letter which says we have won 1 lakh rupees in cash. It has my name written in the blank, manually. There's a reference number at the top and a helpline number below. It also mentions do not call customer care regarding this because its only concerned with orders. Along with it is an additional scratch coupon which says we might win 10 lakh rupees if the code matches. All over the letters and coupons is the original snapdeal.com logo. How legit is this? Just for the sake of it we called the helpline number, where a lazy, ignorant man talked. First it rang busy, the second time to him, our voice wasn't audible. The third time, he answered very lazily that we have to sms the reference number, name and the code to the same number. We did and there's no response. Ugh.
                                Dec 25, 2018
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 24, 2018
                                Snapdeal.com Customer Care's response
                                Dear Maitreyee,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Regards,
                                Team Snapdeal
                                I wos put 7500 cach on SBI ATM caller person tell I win safari car he asking more amount please call me [protected] this my phone no I wos attached photo addaar card caller persion who is caller person how is now my information I wos online booking please cach him why become nobody purchase Snapdeal OK sir

                                a courier with a letter saying we won 1 lakh cash - Comment #3279296 - Image #0
                                a courier with a letter saying we won 1 lakh cash - Comment #3279296 - Image #1
                                Snapdeal.com Customer Care's response, Nov 24, 2018
                                Verified Support
                                Dear Mohammed,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Regards,
                                Team Snapdeal
                                You people sent us indulekha's duplicate products.. It's been almost half a month since I returned the same but my account hasn't been credited with the refund yet.. The worst online service I have came across.. That was the last purchase from.. Won't waste my money any more on your site.. Please arrange my refund soon..
                                Snapdeal.com Customer Care's response, Nov 24, 2018
                                Verified Support
                                Hi Monisha,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
                                I have ordered American Micronic Geyeser - 15Ltr, storage,

                                Order ID: [protected]
                                Sent Damaged product for the second time, and it took almost a month ... since my first order

                                I need a Full refund, and no longer want a replacement.

                                a courier with a letter saying we won 1 lakh cash - Comment #3279962 - Image #0
                                a courier with a letter saying we won 1 lakh cash - Comment #3279962 - Image #1
                                Snapdeal.com Customer Care's response, Nov 24, 2018
                                Verified Support
                                Dear Shiva,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
                                I did not recieved my product but it shows item was delivered on 21st november 2018.I raised complaint but no response from customer care.i also tried to talk to customer care but there is no option to talk to customer care

                                a courier with a letter saying we won 1 lakh cash - Comment #3279969 - Image #0
                                Snapdeal.com Customer Care's response, Nov 24, 2018
                                Verified Support
                                Dear Anand,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
                                My mother got a kit saying that she had been selected as a lucky draw winner for rupee 1lakh..is it a scams or really it's like that??

                                a courier with a letter saying we won 1 lakh cash - Comment #3334688 - Image #0
                                a courier with a letter saying we won 1 lakh cash - Comment #3334688 - Image #1
                                a courier with a letter saying we won 1 lakh cash - Comment #3334688 - Image #2
                                Snapdeal.com Customer Care's response, Jan 28, 2019
                                Verified Support
                                Hi Vikram,

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal
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                                  K
                                  Khatija Akib
                                  from Ahmedabad, Gujarat
                                  Nov 22, 2018
                                  Resolved
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                                  Resolved

                                  Congratulation!! You have win 1st prize from. Snapdeal online marketing organized lucky draw contest after registration you can take car or money as your choice. This is vailid for today, contact us:-[protected]
                                  Dear sir
                                  Congratulation your product order snapdeal network pvt. Ltd. Company the results are out your name to open the lucky draw and you won tata safari cost rs=12, 60, 000
                                  Yov have received for two option
                                  1st=tata safari
                                  2nd=cash 12, 60, 000
                                  The charge of your registration service payment 6400/-
                                  Helpline no_ [protected]
                                  +1 photos
                                  Dec 25, 2018
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 24, 2018
                                  Snapdeal.com Customer Care's response
                                  Dear Khatija,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
                                  Hi, I'M JAVEED
                                  I got a certificate to my home regarding cash price of snapdeal 1lakh+scratch card of10lakhs=11lakhs they asked me to give my account no and next day they asked me to pay tax earlier so I confirmed it is fraud
                                  so, beware of such certificates sent to u r house

                                  lucky draw - Comment #3279234 - Image #0
                                  lucky draw - Comment #3279234 - Image #1
                                  I am place a order in Snapdeal.This sub order number is-[protected].It item Delivery date was 20.11.2018. But it did not receive me...but here Snapdeal account show order delivered.
                                  It is a prank company.I did not received order.but my money debit for this order.
                                  Plz back my money

                                  lucky draw - Comment #3279313 - Image #0
                                  Snapdeal.com Customer Care's response, Nov 24, 2018
                                  Verified Support
                                  Dear Tanoy,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
                                  Digi smart DIGI 32 INCH SMART 80CM led tv smart 32inch tv brought from snapdeal. tv screen is damage n speaker is also damage i tried to call Snapdeal n sevice centre but no one helping.
                                  Snapdeal.com Customer Care's response, Nov 24, 2018
                                  Verified Support
                                  Hi Caaffalle,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  I have received a fraud call from [protected]
                                  Claiming to be executive salesman from jamshedpur branch of Snapdeal.
                                  He has requested Rs110000 from me to offer me a car.
                                  Snapdeal.com Customer Care's response, Nov 24, 2018
                                  Verified Support
                                  Dear Lakshya,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
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                                    M
                                    Md Javeed Mohammed
                                    from Visakhapatnam, Andhra Pradesh
                                    Nov 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    Recently, i got a certificate and scratchcard stating 1lakh cash prize +10lakh scratch card prize =11lakh, they called me said to give my bank account number, ifsc code and they said we will deposit u r 11lakh in u r account next day they called me and said that i have 2 pay tax before they deposit money in my account and by that i confirm this is a fake one so, my dear friends be aware of this fraudulent calls and certificates
                                    +1 photos
                                    Dec 25, 2018
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 24, 2018
                                    Snapdeal.com Customer Care's response
                                    Dear Javeed,

                                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Regards,
                                    Team Snapdeal
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                                      S
                                      swayamsonu
                                      from Kolkata, West Bengal
                                      Nov 22, 2018
                                      Resolved
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                                      Resolved

                                      Address: 700054
                                      Website: snapdeal.com

                                      I, subrata basak bought an indulekha oil from snapdeal but it was damaged, so i requested to refund my 427 rupees. The runner picked up my product but i couldn't get my refund though the company was showing refund status to me but had send an sms that the bank details (Ifsc:utbi0nmt147 account number:[protected] new manicktala branch) are incorrect and when i was asked to send again the result has come the same. Please do the just to refund my amount. Thank you.
                                      -subrata basak
                                      (Mob:[protected])
                                      +5 photos
                                      Dec 26, 2018
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 24, 2018
                                      Snapdeal.com Customer Care's response
                                      Dear Subrata,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
                                      The indulekha hair oil which we received is duplicate and not effective!
                                      Snapdeal.com Customer Care's response, Nov 24, 2018
                                      Verified Support
                                      Hi Sptoraskar,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      Dear snapdeal did you please explain what is the meaning of delivery charges you charged in every item when the item was delivered the courier boy asking me for parking charges this is totally unfair if i didn't get solution of it i will not purchased any other item from you in future or uninstalled your app from my mobile
                                      Snapdeal.com Customer Care's response, Nov 24, 2018
                                      Verified Support
                                      Hi Tarun,

                                      Apologies for the inconvenience. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      Yes, I confirm.
                                      AC/N [protected]
                                      DALURAM MEENA
                                      CIF [protected]
                                      IFSC CBIN0280460

                                      against refund - Comment #3280018 - Image #0
                                      against refund - Comment #3280018 - Image #1
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