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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 116

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A
Ap1990
from Mumbai, Maharashtra
Nov 21, 2018
Resolved
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Address: Mumbai City, Maharashtra, 400092
Website: Snapdeal.com

My 1st Order no - [protected] and 2nd order no - [protected]
Partial order delivered and same is also not genuine item,
Order 2 peice of syska bluetooth H-15 bluetooth headset, but only one order I have received that also not of syska brand, and I call the delivery man but his phone is not reachable so kindly consider my complaint and do the needful.
Dec 25, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    T
    thisisripan
    from Chennai, Tamil Nadu
    Nov 21, 2018
    Resolved
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    Resolved

    Website: www.snapdeal.com

    I have two items on order [protected]. one is already refunded. and another is Sub Order Id- [protected], Item is Woodland Import Black Leather Belt is very bad quality and not original item.So I return it on[protected] But till its showing RETURN REQUEST INITIATED. Where as another item o same order i have returned on 20th of Nov, is refund successfully.

    I have contacted many times to asking for the same, but i am unsuccessful.
    So Please do the need full as early as possible.
    Dec 25, 2018
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 24, 2018
    Snapdeal.com Customer Care's response
    Dear Customer,

    Hope you are doing good.

    Apologies for the inconvenience. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

    Regards,
    Team Snapdeal
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      I
      Irphan743
      from Ankleshwar, Gujarat
      Nov 21, 2018
      Resolved
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      Resolved

      Address: 380023
      Website: www.snapdeal.com

      They make me fool they can't deliver my product at the right time they said we reschedule time but still not delivered

      I paid 933ru through wallet musclblaze protein shake but still not delivered they make me fool please solve my problem i hate snap deal i'll never purchase anything again # snap deal # the owner of snap deal they never pickup customer phone
      +1 photos
      Dec 27, 2018
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 21, 2018
      Snapdeal.com Customer Care's response
      Hi Customer,

      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
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        S
        suhailnoor112
        from Delhi, Delhi
        Nov 21, 2018
        Resolved
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        Resolved

        Address: Anantapur, Andhra Pradesh, 515001

        Sir, i was purchased ray ban glasses but it received some different item so i returned it. But still refund is pending. And i tried many times to call and talk to customer care agent but their is no option for it and i wrote many emails also no response, in states they are showing refunded but still it has not crdites to my account i mailed a copy of statement but their no response, so how can i complaint in legel cell (Court), i again request you to consider my case my sub order no : [protected].
        +1 photos
        Dec 27, 2018
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 21, 2018
        Snapdeal.com Customer Care's response
        Hi Suhail,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
        Nov 23, 2018
        Updated by suhailnoor112
        Sir, Still No One called.
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          V
          Vippala Hemanth reddy
          from Gajuwaka, Andhra Pradesh
          Nov 20, 2018
          Resolved
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          Resolved

          Hi I ordered an item no. [protected].by 20no By mistake it placed on wrong delivery address which was already saved.
          So I leave a message right after 5 min. of placing the order that pls. deliver my order on my new address but now when I am tracking my order you are going to deliver it on previous address.
          Pls. deliver it on new address as I mentioned because I don't want to cancel the order and let me know about it.
          Thanks
          +1 photos
          Dec 31, 2018
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 21, 2018
          Snapdeal.com Customer Care's response
          Hi Vippala,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
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            S
            Sai Nikhil reddy
            from Manuguru, Telangana
            Nov 20, 2018
            Resolved
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            Resolved

            I ordered woodland belt and it's quality was very bad so I returned it it is successfully picked up by agent but I didn't receive refund of 372 RS my order I'd is [protected] I want my refund immediately why ur cheating customers like this I will complaint about this in customer court we are trusting and giving your our money for our products blindly there is also no customer care service what is this why are you cheating and fooling customers like this please give my refund immediately and I am not getting any information about it what is this IAM trying to contact customer care but there is no response from them I am afraid to buy things on online stores so please take this complaint seriously and give my refund otherwise I will file this case in consumer court so please take it seriously
            Dec 24, 2018
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 21, 2018
            Snapdeal.com Customer Care's response
            Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
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              A
              Aleena-
              from Ernakulam, Kerala
              Nov 19, 2018
              Resolved
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              Resolved

              Website: m.snapdeal.com

              The invoice shows two headsets and my mother also paid for both but at the time of delivery we didn't checked it and after some hours when we opened the package there was only one headset. I would never ever again order from snapdeal such a worst experience and the delivery boy is not picking his phone. Customer support is pathetic. Such a waste company. I e-mailed them about the query and they have not taken it seriously. And also i ordered for blue colour headset and i received black colour
              Dec 23, 2018
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 20, 2018
              Snapdeal.com Customer Care's response
              Hi Aleena,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
              I have purchased bingo U8 smartwatch from snapdeal.. I've given request for returning the product and refunding the amount on 30 th of October.. There is no response till now. I have contacted snapdeal dealer and she told me that the item will be picked up by 2 days.. It is happened before 3 days. I want to know my return status
              Snapdeal.com Customer Care's response, Nov 21, 2018
              Verified Support
              Hi Aiswarya,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                S
                Sahilch007
                from Hyderabad, Telangana
                Nov 19, 2018
                Resolved
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                I have ordered a casio analog brown leather watch sub order id - [protected] dated 7th nov 2018
                It got delivered on 13th nov 2018
                When i opened the parcel it has only the watch case. The watch was missing. I file a return/refund request. Fire they said your request is being initiated. I got a call from snapdeal asking about the condition of the parcel. Then a team of people visited my house examined the parsel. Then next day i got a mail from them saying that they won’t be able to refund my money. I want you to take strict action against the company and provide me with fair justice.
                Dec 23, 2018
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 20, 2018
                Snapdeal.com Customer Care's response
                Hi,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                Regards,
                Team Snapdeal
                Nov 29, 2018
                Updated by Sahilch007
                Still no action taken by snapdeal
                It is now more than 2 weeks since I complained snapdeal
                I already ordered brut perfume but the item not received yet.. Id number [protected]..I already had a call from the person who delivering.. But now he is not responding right

                casio brown leather analog watch - Comment #3275557 - Image #0
                Dileep Venugopal's reply, Nov 17, 2018
                Not delivered right now..
                Snapdeal.com Customer Care's response, Nov 21, 2018
                Verified Support
                Hi Dileep,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
                I have received msg from your courier team about unsuccessful pickup but I am given product to your courier team (Ecom express private limited) please solve My problem and initiate my refund
                Snapdeal.com Customer Care's response, Nov 21, 2018
                Verified Support
                Hi Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
                Still now i did not received any deliver . I wait for last 15 days
                Snapdeal.com Customer Care's response, Nov 21, 2018
                Verified Support
                Hi Vino,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
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                  S
                  Sathish Babu06
                  from Mavelikara, Kerala
                  Nov 19, 2018
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600024
                  Website: www.snapdealonlinedraw.shop

                  Dear Team,

                  Today I got call from [protected] Mr. Rakesh called me saying I won Tata Safari worth of 12.8 lakhs or cash. He said I did online shopping in Snapdeal so I won the lottery contest and I need to submit my ID documents with cash of Rs 8500, he also told me to call the customer care # [protected], they also said the same.

                  Then I replied I didn't see any message or website saying that I won the prize of car worth Rs 12.8 lakhs, so they sent me SMS and below website saying that I won the prize.

                  http://www.snapdealonlinedraw.shop

                  Snapdeal I request you to kindly take this case as serious issue and fix immediately.

                  Regards,
                  Sathish. B
                  +1 photos
                  Dec 23, 2018
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 21, 2018
                  Snapdeal.com Customer Care's response
                  Dear Customer,

                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                  Regards,
                  Team Snapdeal
                  I ordered round colorimeter cuvette and my address is near state highway but still they refused to deliver. We don't know the reason why. If you do like this how can we trust and order to you people?
                  Snapdeal.com Customer Care's response, Nov 21, 2018
                  Verified Support
                  Hi Vishakha,

                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                  Thanks!
                  Team Snapdeal
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                    N
                    Nihit Gupta1
                    from Meerut, Uttar Pradesh
                    Nov 19, 2018
                    Resolved
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                    Resolved

                    Address: Meerut, Uttar Pradesh, 250004

                    Dear customer congratulations! Your order number win the first prize that is mahindra xuv 500 (Rs 12, 25000) in lucky draw valid for 17/11/2018 from our snapdeal
                    Online shopping. Registration charge
                    3500. Whatsapp no-[protected]
                    Applied for more enquiry our helpline [protected] [protected]
                    I think this is fake and fraud and action dhould be taken for fooling customers
                    Dec 20, 2018
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 19, 2018
                    Snapdeal.com Customer Care's response
                    Dear Nihit,

                    Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                    Regards,
                    Team Snapdeal
                    Phone was not working properly. Then I returned the phone in just 2 hours but the snap deal company said replacement order closed
                    Snapdeal.com Customer Care's response, Nov 21, 2018
                    Verified Support
                    Hi Uma,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
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                      R
                      Roushan Jahan
                      from Gurgaon, Haryana
                      Nov 19, 2018
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: www.snapdeal.com

                      I placed a order of miss rose lipstick on 13 september and it shown delivery date on 13-nov to 17 nov 2018. Ididnt get any details of courier or shipment details of product. I have tried to reached them many times but they dont have the customer care number also. I have sent the queries many times through their website for shipment and delivery details but i didnt get any response. This product have no option to cancel also so i waited for 2 months for delivery now i get the message on my mobile number and order update on snapdeal account that order has been delivered to me on 17th nov 2018. But i didn't get any product delivery on mention address or even no calls of courier services.
                      They have message me the link to track the courier but that link is not able to provide any details. This is the pathetic and worst service i ever had. Request you to resolve my complaint. I want my money back as soon as possible. And take action against snapdeal. Attaching the screenshot of order details and message that i received from snapdeal. Note i didn't get the item yet.
                      Order id-[protected]
                      +4 photos
                      Jan 5, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 19, 2018
                      Snapdeal.com Customer Care's response
                      Hi Roushan,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      Nov 20, 2018
                      Updated by Roushan Jahan
                      HI,

                      I am getting fake calls on the name of snapdeal, they are asking me for debit card number for transferring my amount. I didnt get any confirmation email from snapdeal team to short out my queries. i received one call of CUSTOMER CARE that is registered on true caller in the name of snapdeal and they told me there is a courier misplace issue by courier services so that they refund my amount in one week but i didnt get any written confirmation after the call. But 2 fake call also i received they are asking me for debit card number.
                      Below is the number that i received the call [protected] that is reported as spam registered name is atm Manager another one is [protected] his name was deepak but it is registered as spam on the name of rahul sharma. and they are telling apko apka paisa chahye ya nhi chahye agar chahye to apko details btana hoga. I never ever face such kind of process to refund the amount in any online company how can i share the details on unknown number.Request you to take some strict action against this ### company. They want me to cheat again.

                      Waiting for your kind response
                      Regards
                      Roushan
                      Verified Support
                      Dec 01, 2018
                      Snapdeal.com Customer Care's response
                      Dear Roushan,

                      Hope you are doing good.

                      We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

                      Regards,
                      Team Snapdeal
                      Verified Support
                      Dec 01, 2018
                      Snapdeal.com Customer Care's response
                      Dear Roushan,

                      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                      Regards,
                      Team Snapdeal
                      I bought a watch of 491 rs. When I received that watch it was already used so I requested my refund. They told me that they will initiate the refund in 7 day. But they didn't give my refund.

                      snapdeal worst shopping site cheating customer (product not delivered after two months and it shown delivered to me) - Comment #3275721 - Image #0
                      Snapdeal.com Customer Care's response, Nov 21, 2018
                      Verified Support
                      Hi Biru,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
                      I Order titan watch 5th November and received 15th November. And which was different which I actually ordered. I want round shape and silver colour but they sent me Rectangular shape .not any Which I Ordered.

                      snapdeal worst shopping site cheating customer (product not delivered after two months and it shown delivered to me) - Comment #3275728 - Image #0
                      Snapdeal.com Customer Care's response, Nov 21, 2018
                      Verified Support
                      Hi Rambabu,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
                      Actual i need Bluetooth headset but I received ear phone. So please provide me cordless headset which is connet to phone wia Bluetooth. It's wrong supply me. And send me branded cordless Bluetooth headset.
                      Snapdeal.com Customer Care's response, Nov 21, 2018
                      Verified Support
                      Hi Hanumant,

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
                      I had cancelled my order but I am not received my refunded amount . Nothing response coming from customer care.its a fraud company.

                      snapdeal worst shopping site cheating customer (product not delivered after two months and it shown delivered to me) - Comment #3276594 - Image #0
                      Snapdeal.com Customer Care's response, Nov 21, 2018
                      Verified Support
                      Dear Prasoon,

                      Regret the experience. We've updated you on the issue. Request you to please coordinate with your concern bank and raise the dispute.

                      Regards,
                      Team Snapdeal
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                        Naina Varsha Ramesh
                        from Mumbai, Maharashtra
                        Nov 19, 2018
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500010
                        Website: snapdeal

                        On 9th Nov, 2018 I purchased 2 perfumes from snapdeal. Same perfume but a quantity of 2.

                        I received the order and when I checked there was only 1 perfume in the package. I expected maybe the second perfume will come later. But when I received the delivery successful message and mail, I saw both the perfumes where marked as delivered.

                        I wrote many mails to snapdeal and their auto response sucks. I call on their customer care number and there is no way to talk to customer support agent.

                        I Have Been Writing Multiple Times Please Call Me.
                        I Have Paid For both perfumes And they Delivered Only 1 Perfume. The Invoice That Was Attached To The Order Shows Qty As 2 But Inside The Box Only 1 Perfume Was Sent.

                        I requested call and no one calls me. How Can they Mark My Order As Delivered When they Dint Send My Complete Order.
                        +1 photos
                        Jan 4, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 19, 2018
                        Snapdeal.com Customer Care's response
                        Hi Naina,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
                        Verified Support
                        Dec 01, 2018
                        Snapdeal.com Customer Care's response
                        Dear Naina,

                        Hope you are doing good.

                        We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

                        Regards,
                        Team Snapdeal
                        Dear i got Wrong product from snapdeal. I ordered men's brif (underwear) & got shocks. My suborder no is [protected].my invoice no. SO3ADD/18/1682.please help me out.
                        Snapdeal.com Customer Care's response, Nov 21, 2018
                        Verified Support
                        Dear Raju,

                        So sorry that this is taking time. But I just checked, it is definitely being worked on. Thanks for your patience.

                        Regards,
                        Team Snapdeal
                        I had waited 4days I have cancelled my refund but I want to take refund. Because this product was too short and tight. What I do contact me[protected] email me [protected]@gmail.com.

                        partial order was delivered and entire order was marked as delivered - Comment #3275574 - Image #0
                        Snapdeal.com Customer Care's response, Nov 24, 2018
                        Verified Support
                        Dear Deepshak,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
                        Key board defect order no [protected]
                        reni david's reply, Nov 14, 2018
                        side defect key board
                        Snapdeal.com Customer Care's response, Nov 22, 2018
                        Verified Support
                        Dear Reni,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
                        I ordered for two straight kurti .Actually one item with quantity number two.But when i got my order there were only one.one kurti was missing.Eventhrough i paid for two kurti.I tried to contact customer care number but i can't talk to the agents.I sent lots of emails but didn't get much reply.
                        Please help me with my problem
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                          Kalpna brijwal
                          from Delhi, Delhi
                          Nov 19, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110016

                          I received a call from mobile no [protected] stating that i have won tata safari. To claim the prize i will have to deposit rs 8500 for paper work. Then when i asked them for a mail confirmation they said they don't send it over mail since they have informed over mail. Then i asked them if i need cash then he said for that the cheque will be issued from thailand they need my account detail

                          Kindly help to stop such fraud's before hand

                          Regards
                          Kalpna
                          +1 photos
                          Dec 20, 2018
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 19, 2018
                          Snapdeal.com Customer Care's response
                          Dear Kalpna,

                          Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                          Regards,
                          Team Snapdeal
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                            R
                            Ran N
                            Nov 19, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi,
                            Someone from snapdeal call me that i won lucky draw on my number and they are giving tata safari worth rs. 12, 50, 000.

                            Before that a message came on name hp-sndll.

                            I have attached the message with this and the number they gave in the message is +[protected].

                            Call came on 19 nov 2018 around 10.00 am from mobile number +[protected].
                            +1 photos
                            Dec 21, 2018
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 19, 2018
                            Snapdeal.com Customer Care's response
                            Dear Ran,

                            Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                            Regards,
                            Team Snapdeal
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                              A
                              Aakanksha Dimri
                              from Indore, Madhya Pradesh
                              Nov 19, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi
                              Website: www.snapdeal.com

                              Hello team,

                              I purchased a product from your website on 10th nov, asian multi-colour shoes, pack of 2, combo order id: [protected]

                              Today, 19th november morning i got a call from an individual (+91-[protected]) claiming to be a company representative.
                              He had my following personal details — name, address, phone number

                              He went on to explaining how i have won a lucky draw and won a car and demanded identity proof and rs11500 to be deposited to company's managing director.
                              I'm aware of such frauds and i disconnected his call along with flagging and blocking it.

                              My question to your team is —
                              1) why was my personal details released to fraudsters
                              2) is this company "asian" a fraud one. If yes why is it listed on your website
                              3) who is responsible for this data breach.
                              4) what other details have been leaked. Are my credit card details, the one i used while purchasing, at risk?

                              Unless i get a clear response from your team within 48 hrs, i will be filing a complaint against the mentioned comapny and snapdeal in the consumer court.

                              Regards,
                              Aakanksha dimri
                              [protected].
                              Dec 21, 2018
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 19, 2018
                              Snapdeal.com Customer Care's response
                              Hi Aakanksha,

                              Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                              Team,
                              Snapdeal
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                                M
                                Mohd sheemal
                                from Noida, Uttar Pradesh
                                Nov 18, 2018
                                Resolved
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                                Resolved

                                Address: 122001

                                Hi,
                                I have ordered Guru Multi Formal Low Cut Socks on 9 Sep 2018 and on 15 Nov 2018 received email order is delivered but till now this order has not delivered. I have done payment by debit card. I will complain if my order is not delivered asap.
                                +1 photos
                                Dec 24, 2018
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 21, 2018
                                Snapdeal.com Customer Care's response
                                Hi Customer,

                                We've raised your concern and the concerned team will update you. You would receive an Email and SMS with your complaint number.

                                Regards,
                                Team Snapdeal
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                                  A
                                  Arun Kumar jatoth
                                  from Warangal, Telangana
                                  Nov 18, 2018
                                  Resolved
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                                  Resolved

                                  Address: 506001
                                  Website: Snapdeal.com

                                  I have ordered track pant on 5th november 2018. My order status says the product is successfully delivered on 11th november but i did not revive my product upto now. Its been more than a week. I mailed the customer but they say the product is delivered. There is no customer care number to talk. I tried to email and they say the same and will look into it. How can i talk to them?
                                  +1 photos
                                  Dec 21, 2018
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 19, 2018
                                  Snapdeal.com Customer Care's response
                                  Hi Arun,

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
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                                    A
                                    Anshul uppal
                                    from Jammu, Jammu and Kashmir
                                    Nov 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jammu, Jammu and Kashmir, 180005
                                    Website: Snapdeal

                                    I had orderd schwarkopf hc repair rescue shampoo and the product is totally fake... Its vryvshameful activity of snapdeal. Do some strict action and send us the original product otherwise i took vry strict action against snpdeal otgerwise i am informinf the scwarzkopf company and took some legal action aginst the company nd their products.. U r playing with customers emotions we believed u and u in return u did this with custoner and thank god m not using it on my hairs i jst checked on my hand and the product is totally fake
                                    Dec 26, 2018
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 19, 2018
                                    Snapdeal.com Customer Care's response
                                    Hi Anshul,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
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                                      H
                                      Hemangi Gurav
                                      from Mumbai, Maharashtra
                                      Nov 18, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400037
                                      Website: www.snapdeal.com

                                      I have placed my order on 14sep2018 and the estimated time of delivery was 13-17th nov 2018 and yes i waited for my delivery to come and it's still not arrived and i have received message of the product is been successfully delivered
                                      Kindly report this issue and look into it or i m going to raise complaint against the snap deal (3rd class level online shopping website and the worst one)
                                      +1 photos
                                      Dec 20, 2018
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 19, 2018
                                      Snapdeal.com Customer Care's response
                                      Hi Hemangi,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
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                                        Y
                                        yprreddy
                                        from Hyderabad, Telangana
                                        Nov 18, 2018
                                        Resolved
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                                        Resolved

                                        Address: 500090

                                        I ordered craftam monk buddha statue vide order id [protected] on 2nd november 2018. I ordered on prepaid basis and paid the amount rs 238/-. I received sms to my phone and informed confirmation of order and that it will be delivered by 12th november 2018. On 11th november i recieved a message saying that item is delivered vide delivery id [protected]. There is no details of courier boy or his phone no in the message. The item is not delivered and i did not receive any phone from the courier boy. Please go through the matter do justice for me.
                                        Dec 27, 2018
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 19, 2018
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal
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