Snapdeal.com Complaints & Reviews

Order details
Order id: [protected], placed on 18 nov, 2018
Customer information
Email: [protected]@gmail.com
Total rs. 290
Delivery charges rs. 29
Payable amount rs. 319
Payment method
Cash on delivery
Suborder id: [protected]

Return / replace get invoice for product related issue message seller report problem with order. I wont to return the product

I don't receive my product. I am waiting for 3 days. But the delivery boy make me fool everday and he even not receive my call. He told me everyday that i will give u product but he did not deliver this. I want to deliver my order within few hours.. N plz take action against such stupid peoples who make fool people. It is ur most humble reqst i[censored] take action against such culprits.

Thank you
Muneer khan.

Hi, i placed an order for watch now and the delivery address was updated wrongly with my old address which has been already saved on my account. I am not able to update the address on order but i updated it on my new address on account. Please delivery it to the new address. I don't want to cancel the order. Please update the address and delivery it to the new address.
Thank you.
Sravya.

Hello, snapdeal
My name is raj chauhan and i placed an order of 18k biscut type gold chain still order is not delivered to me and also my order is not showing in my account when i called help no call disconnected what is going on delivered my order otherwise i will fill the case in consumer court about ur company call me once and i m attachi g the product pics which i ordered
Thanks
Regards
Raj chauhan
Contact me on [protected]

Hi
My name is raj few days back i send a mail in that mail i told to arrange a call back to me but u didn't response when i called toll free number only compute response pres 1or 2 but i need to talk to u wtf service u providing to customers this is the way to attend ur customer's i need call from ur side asap don't reply me on mail i need call from ur side that's it this is the final mail i m sending u after this i will not send any mail i will file the case against you if i didn't get any call from ur side dont take lite for me ok warning yoy guys call me asap or ready to face the court.
Thanking you
Regards
Raj chauhan
Contact me on [protected]

Refund against order no.[protected] for casio edifice ex306 wrist watch placed to snapdeal on 1.11.2018 not received yet. The product has been received back by snapdeal and i was informed on 21.11.2018 that refund shall be credited to my account within 4 days but neither the product has been returned not the refund has been credited to my account number.

I ordered the men fashion watch EX306 Blue leather on 13 November 2018 order id no:[protected] that watch I received on 20th November after that i returned back the item to snapdeal, after that i got message and mail from snapdeal on 25th November that the amount is refunded but I did not get any amount from snapdeal.

Snapdeal is cheater, the costomer care not pick up call and sent damage and used product with different colour, if you said return but his delivery boy not coming home and always says he was busy other work and day after day same isuuse fase. After 7 days the replacement policy is end and my money westage for a rubbish and garbage product. I want case for this product in consumer court. I want my money return. And punsiment the courier service.

Good evening!
I placed my order on 18 september, 2018 and order id is [protected]. My order was supposed to be delivered on 25 november, 2018 but after few days i got a message that it will reach to me between 24-28 november.. And today again i got the message at 8:17 am for it to be delayed and at 11:55 i got a message that my product is delivered to me. Also the snapdeal app is showing it delivered but i haven't received any parcel yet, neither i got any call from courier service executive.. And now i am trying to contact snapdeal executive +91 [protected] but i am not able to as it isn't giving any option. I want snapdeal to contact me and provide me the solution to my problem.
Kindly reply to my complaint asap.

I had ordered for this product but as it was defective wanted to return it. I had started with the return process 20 days ago and have been sending mails to snapdeal and they are just saying saying they are processing it for the last 20 days and no action has been taken yet worst app ever won't buy anything ever from this app ever again snapdeal sucks.. Flipkart amazon are much better
Ref no[protected]
Order id - [protected]

I ordered -- adidas men flip flop slider A for Ab Exercise worth Rs 499 on date 28 November 2018 at approx. 01:30am and paid the amount by my debit card (ATM MAESTR card). After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- State Bank of India
Akshay M Nair
A/c : [protected]
SBI Vallikavu Branch
IFSC... SBIN0008626
SNAPDEAL ACCOUNT NAME: Ajaaz
[protected]

This is really not good business practice from snapdeal that without any valid/detail reason they have denied to accept my return request.

If there would have any term and condition or limitation then they should have informed before placing order.

I will take this matter to social media and consumer forum if my product does not get returned.

Kindly arrange reverse pick up asap.

I booked walnut and paid a sum of
rs. 568/_ but the same has not been received I got SMS your items will be delivered on 31 /08/ 2018 but on 26/08/18 I received phone call from delivery boy but I could not receive phone call. In few minutes later I called him he told me you are not received call hence items taken back.further he told me I will delivery on 02/09/18. On 2/9/18 I called him he told me check web site I told him as per web site parceldelivered on 26/08/18 but not received
I told him he asked me to submit the compliant to the sanp deal . The deliver boy mobile no is[protected]. There after I sent several emails mail to help line but getting reply stating check at nehbour.but date my paid parcel not received.help line only computer guidance no direct contact. I am fed-up with sanpdeal staf[censored]seless fellows
Please settle the matter immediately. Muddaiah cell no [protected]

Dear sir/madam

I have received a letter from snap deal on 26th nov 2018.

There was a covering letter from snap deal stating and declaration of lucky draw winner of rs. 100000 and also a scracth and win card along with other letter.

Today received a call from snap deal to sms my the bank account and ifsc code.

I want know the reality of the same and need to confirm whether the above mentioned details are correct.

Please do call me on my number [protected] and confirm the same as per your records.

Thanks... There is a serious if the information is incorrect. Need to submit the police complaints.

This is so shameful to say that i have placed an order 5 months ago on snapdeal and i have paid the amount as well, but till today i didn't received my product i tried to contact them many time's but unfortunately the attempt was failed with respect to this i even made my Complaint on the site, and review as well but there's no positive action has been taken by the authority till now.

Order id is - [protected], order dtd 11th sep

Surya crystal 3 burner, received defective product, it is still under warranty.

Stove got blasted suddenly.

I have tried to contact snapdeal customer care, my call was not responded.

I have also registered in helpcenter, no update on my query no[protected]

As product feature this stove is under 1 year warranty from the date of purchase.

Dear all,

This is to bring to your concern that snapdeal is one of the most unprofessional seller support division that i am coming across.

They are not reverting to mail nor offering any resolution where i'd already referred them the case id 08067334 which was resolved by them committing that no seller will overlap our catalog as brand protection was provided (We have their confirmation mail with us) and against the same, we had offered the affidavit and the tm certificate.

However, though it is foolishness to ask the same details again and again which they are doing, hence we provided all the following details where some supcs are fraudulently without our concern being sold as counterfeit for the respective brand with tm no 3222074.

1. Tm certificate by govt. Of india verifying that we are owners of the brand "yazdan".
2. Affidavit as requested (Notarized)

Counterfeit items sold by "madan enterprises" for supc sdl[protected], sdl[protected]. We also had requested them to please take strict action against this seller by barring the selling rights from their website.

Current case id is :08751733

They are not supporting at all even after providing all the asked details.

Regards,

Vikram

I ordered the earphone and received them on november 22nd. The quality of earphone was not good. I went for return/ replacement. I received a message on november 23 saying pickup today: hi shubham jod, your skullcandy inkd s2ik... Will be picked up today by singarapu sateesh babu: [protected]. Please keep it ready with all original packaging and tags. Track your return request on the snapdeal app - www.snpdl.in/jotnih3xb. but the agent never turned up to me. After calling several times he said he will come on saturday for the pick up. All of a sudden on monday i received another messege saying pickup update: hi shubham jod, our courier couldn't pick your skullcandy inkd s2ik... Due to incomplete address. Update the address at snpdl.in/joxp5z8ze. Please reply within next 48 hours to avoid cancellation of your return request. One small logic here is when you can deliver the product to correct person at correct address how can you say that the address is incomplete for pick up. When i call the same person to get the update he says he is not the person to pick up the delivery, he was harsh and used vulger language with the customer. There is no proper customer service by snapdeal. We can not contact the representative. When we call at +[protected] we only get options. I want to raise an escalation on the agent singarapu satheesh babu as his language was inappropriate and i want my product to be pickedup as early as possible.

I just ordered boat nirvana tres earphones which is just 2935 around when i got my order i got different model cheap earphone without wasting time i hit replace option but snapdeal just said "replacement request closed" and not giving me any response i just paid alot but what i got a cheap quality earphones but if you can't just refund me money otherwise send me what i ordered. 😔😔

I have purchased blushia flawless facial hair remover... So along with the product i was suppose to receive the battery to run the product and they had claimed that the battery would be there along with the product... When i opened the packet th battery was missing... I dint receive the battery along with the product whoch was suppose to be in the packet.. They have taken full amount of the product