Snapdeal.com Complaints & Reviews

I had ordered moto g turbo edition from snapdeal on 15 october 2016 order id -[protected] suborder id: [protected] [ticket id: 33464138]. Prepaid order which i received on 21st october, on unboxing the package i found that the mobile phone box sealed was tempered and it was opened, when i opened the box mobile handset was missing from the box, i immediately lodged an complaint regarding the same by calling snapdeal customer care, an i was...

I didn't get my refund amount. Please do it soon. I have sent so many emails. No was unable. Please u only contact us. [protected]
And I am not satisfied with the package. Very bad delivery. No customer care number. Totally fed up. There is no option to call also. Very bad experience. Hate this snap deal. Never going to order after this. Pls return my amount....

I placed a Snapdeal order # [protected] on 06-Nov, for which Rs 1, 227/- was taken from my bank account, but the transaction was shown as failed. I emailed Snapdeal customer support on this with screenshot of my bank statement, but only received an automated response saying they will contact within 24 hours. It is 3 days since I sent the complaint, and nobody has contacted me so far, nor have I got my refund! Their helpline number does not...

I brought fastrack watch worth 1500.. They gave me a fake product.. We are paying money then why your fooling customers.. Do you think we are fools.
This is the first and last product i brought fom this dabba online shopping and this will be a last produt..
I dnt want to purchase any thing from this fake online shopping..
Please be aware of this and do not waste your money on this...

Sir,

I benjamin thomas, hereby submit that snapdeal had delivered ishin white art silk saree for rs. 561.00 placed vide sub order id [protected] on 14 oct and delivered on 25th oct 2018. Since the product was contrary to what you advertised in web, change in colour and quality, undersigned initiated its return request on 26 oct 2018. You have created 05 different pick up schedules as below and rescheduled all for the reasons...

Few days before i had ordered a women watch. On 22nd oct 2018 i got message as delivered but i did not recieve the product till now. Today is 9 nov 2018. I had paid through debit card. I neither recieved the product nor snapdeal is giving my money. Im emailing everyday but my problem is not solved. I just get emails that they are investigating the issue. I want my money back...

I have ordered the nike track pant only to find out after a week that it is a fake product. By the time i have realised the same, the product was not eligible for return. The quality of the pant is very low and the design comes off.

Date of incident: 24th july 2018
Order id: [protected]
Resolution: i need a refund for the fake products.

The website doesn't give any option to address my concerns...

We have ordered one Adidas Superstar Sneakers black shoes on 26th Sept, 2018. An amount of R.1779 is also debited from account. But Snapdeal saying payment was unsuccessful.

We have contacted customer care mail id of Snapdeal and they said the payment will be credited within 72 hrs. When we approached the bank, they said the amount has been debited from my account for snapdeal.

Snapdeal wanted us to send my...

I have ordered sunglass, wrist watch and a prptable tv in my name and designation such as bidhan màjumdar, insp/m 38bn, crpf, smailpur, jammu181133 on 8/11/208 my order for sunglass delivered me in above address. But my order for wrist watch not delivered to me due to outside c coverage area. How a night distance increase? Please direct your courier partner to delivered my above address. My p/no. Is [protected]...

I have received Casio edifice watch which is duplicate.
Product have no EAN code and MRP
No Warranty card
Box packing is so low quality
Service module is not printed photocopy
Multi dial function is not working.
Product code didn't match with official site of Casio.
Now I have decided to go for consumer court to take action against Snapdeal and seller for delivering fake product.
So...

I have ordered a Shoes on 20 September 2018 and returned it for refund, after couple of days I have received an notification that return has been completed and refund has been initiated on 09 October 2018. But in the refund notification they refunded to a different account which does not belong to me. when contacted customer support couple of times, they asked for my bank statement which i have sent them, they responded stating the refund...

My order id is [protected]. I was supposed to be delivered on 5th November 2018 but I haven't received the product and they showed the status as delivered. Now when I try to contact them all I am getting is automated replies I even contacted them through mails they provided me reference No 51425017, but till date they haven't contacted me....

I ordered nike airmax 2017 shoes from snapdeal.com using online payment option on 13 october 2018.
The quality of the received product was very hence i returned the product and requested refund. Snapdeal.com informed me about the successful refund on 22 and 31 october 2018 with reference number pcmp[protected].
I reached bank (Sbi) to confirm refund after 10 days but the bank is asking for the utr number and they say they cannot...

My item was delivered by courier yesterday and I was open my bag

My item was not working

I I placed an order on snapdeal Order ID: [protected] and item name - EZMO WATER TANK OVERFLOW ALARM WITH VOICE SOUND . SKU CODE: ALARMWATER
which I got on 5 November 2018 and this was a defective so I raised return request on 6 November 2018 and snapdeal is not neither picking up product nor refunding my order...

I have ordered david off cool water on 08th october 2018. But i received a wrong item which is royal mirage eau de colgne perfume on 17th oct. On the next day itself i have initiated with the return and packed the item for pick up. But till now no one came to pick up the item and they have not refund the amount which i have spent. The seller was nilkanth enterprises...

I have bought a the shoes on 23/11/2018 at rs. 4249.
And paid the amount via debit card.
On 23rd itself i have cancelled the order but not got the refund yet.It had almost been 10 days....

I have ordered a nike shoe, worth rs. 3209 and i was very ry excited for recieving my parcel. On date 8th of november evening, soon as i finish recieving my order, i came home and opened up. I saw the product was not what i ordered, then i went in 'my orders' to refund, by that time, as i dont know my bank details so i waited for my sis to come home to give her bank details to get refunded. Before sis comes, i have evn submitted the damage...

I complained about 3 times on consumer complaints and 2 times on call.. But i didn't get response from snapdeal.. Now how many times i should complaint for the same.. Please call me to discuss the details of the issue on mobile number [protected] i already mentioned in detail about the issue i faced. Please resolve my issue as early as possible.
Ordered one product.. I returned it.. But courier boy pick up failed.. Then there is...

I have bought an nike air max 2017 blue running shoes for rs2372.00 from snapdeal shop on 28oct2018 and suddenly i cancelled the order.. After cancelling the product the snapdeal customer care team told me that they will give me a refund on my bank account within 7 to 10 days.. But after that they didnot gave me my refund and till now i didn't get my refund of rs 2372... And now i am fedup & feeling helpless and that'swhy i am complaining...

I order some clothing accessories months ago on snapdeal, flipkart, amazon.flipkart was the fastest and latter amazon.Flipkart and amazon product were good and i was very happy that i forgot about my snapdeal order as i prefer flipkart.After couple of weeks i opened my snapdeal app a message pop up rate your product i was so angry that they didn't even delivered the product and asking reviews.Snapdeal really are a shameless company. Now i...