Snapdeal.com Complaints & Reviews

Snapdeal has sold me fake asics shoes. Now i come to know its fake asics shoes. But they denied now to replace that. Even i have returned them nike shoes which was fake. Products received from gurgaon haryana vendor. Snapdeal app is also not entertaining complaint after 7bdays. I was travelling when snapdeal fellow came. Now product found fake.

Sameer gaikwad
[protected]

My order is not found by me actually i selected 116600 model no watch of rolex & i received 116610 by snapdeal team so i am not satisfied for this behaviour & they refused to replace/return the product and they dont give us any number to contact customer service or complaint they are very helpless for civil citizen please response me soon
email id: [protected]@gmail.com
contact no: [protected]

On 20th october2018 i ordered a saree (Lajree designer pink net saree) on snapdeal, order id [protected]. Price was inr 499. On 22 order status showd "item is packed and will be dispatched soon", delivery date was before 1 november. Today on25th october snapdeal cancelled my order showing"order could not be fulfiled due to seller unable to fulfil". Now price of that saree is inr1599.
I want to know why snapdeal cancelled my order? My order back.

My Order ID:[protected] was cancelled abrupty saying "seller unable to fulfill the order" & refund is initiated.I had ordered a step ladder for cleaning my house for Diwali.After 2 weeks they cancel my order abruptly without any intimation and say refund will is initiated.I don't need the refund I need the order to be delivered.I am ready to wait for more time for the delivery.

I have ordered a saree of peach colour dared 12th oct 18 but i have received a white colour saree. I had made a return request for it but by mistake i cancelled my return request. Since now I'm trying to contact the customer care and returning my order as i dont want it, there is no option to contact customer care or return the product and very frustrated of this.

My order details..

. Order id: [protected] reference no: 50891878
Placed on: 14/10/2018 6:01 pm issued on: 23/10/2018
I have cancelled order on phone as well on mail... It's a prepaid order and i feel u guys are very cool (As told by ur floor manager on call) about customer dissatisfaction... I have disconnected ur calls after hearing nuisance and fooling around with my conversation on last two calls as it's not possible to tolerate nuisance all time.
Now after giving me a phone confirmation that my cancellation is getting processed, you have started mocking saying that i should refuse the order for it to get cancelled and my refund will be more delayed...
No issues... I shall tell you my process.
I don't need a metoo# for this kind of intolerant behavior and mock.
I shall first file a case through customer rights and next i shall speak about you guys especially ur tele-rep and mr. Ashutosh for mocking at my pitiful issue as a customer and then cooling it down by not accepting your own mistakes on social network platform so that people can get alarmed about snapdeal.
And last but not the least i shall certainly also complain that i was not allowed to speak to any supervisor or senior on the issue am facing with snapdeal.
Thanks for the frustrations.

The product which i got is not exactly what i have seen on the site it differs totally when i saw it after opening the package it there has provided me a colour full thread but they have shown me a rudraksh mala along with the locket and it has also some threats like junks on the pendant and also i have paid for the product size of the rudraksh pendant also varies as per the visibility on the site

I have ordered one watch Men Fashion Black Cronograph casio watch. I got the delivery of the product on 23rd Oct 18 and i ordered it on 18th Oct of this month. While i open it firstly i didnt find any authenticate certificate and any warranty card
I was also using casio watch last 3 year. I went to service center of casio while they see that product they said this is totally fake product. You lost time as well as money for this product
Kindly return my money or provide me genuine product with warranty otherwise i file the complaint against snap deal in consumer court for making me fool and wasting time my time and money

Sir, I have been cheated saying i have won the lucky draw a car worth 1260000, to get that cash amount instead of the vehicle I was asked to pay 12600 as registration fees, 25200 as GST which was taken 2 times, then again 11100 . total amount 71, 800. . Has been taken from me, kindky help and refund my money.

I order for shoe snapdeal send me 9 number shoe which was not fitting on my foots. I requested for exchange and asked for 10 number shoe snapdeal exchanged with 9 size again same product. I ask for refund and return of item and snapdeal decline my refund request. There ivr system is worst i never get connected to human voice over phone to explain the problem. I wrote several emails to them but no positive reply. Please help and justice here...

I have ordered my product and it was a prepaid product. They gave me 2months time to deliver it and even though i waited for 2months i have not received the order. And on the last day of estimated delivary time they changed it to delivered but i have not yet recieved the order. Its totally being fraud. Upon complaining on mail they are not taking any serious steps. Now i either want my product or i am going to file a legal case against snapdeal.com on the basis of fraud.

Hi, this is sameer with mobile number [removed], i have placed an order on 14th of october 2018, via snapdeal app

Order name :

*rayban sunglasses green aviator*
Sunglasses (3517/62/14)

Order id: [protected]
Suborder id : [protected]

Pack of: pack of 1
Size: medium
Lens color: green

Which was about to deliver on 21st of october 2018 but till now have not received my order, but going through the app the order status shows 'delivered' though i have not received my order yet.

Payment information :
Product price : rs. 2, 499/-
Discount : rs. 1, 880/-
Unit price : rs. 619/-
Promo discount : rs. 151/-
Delivery charge : rs. 49/-
[protected]
Net price : rs. 517/-

Online payment of rs. 517 done via sbi debit card

Status stating the product is delivered. But i didn't receive my order till now, i request to the concern officer to look into the matter and update me

Regards

Sameer
Villa no. 6/28, fortune butterfly city,
Kadthal, amangal mandal,
Mahboobnagar_tg, telangana, 509358
Mobile: [removed]
Email : [protected]@gmail.com

Prepaid orderd 16th august.. Still i didnt get my products.. I complaint more time but no one replie.. Toll free no also fake.. No conection with customer care.. Please raise complaint against snapdeal...
My cell no is [protected]
Bapan. [protected]@gmail.com
Order id [protected]
...

Hi sir /madam

I am complaining for snapdeal that they didn't refund me the money still after 4 days of return. And when i went through customer helpline there is no system to contact customer executive.
I want to refund my money quick or snapdeal contact me as quick as it can.

Return date 20.10.2018

Complain date 24.10.2018

Me - rakesh ranjan

Contact mob - [protected]
Email - [protected]@gmail.com

Order number: [protected]
I have ordered a nike navy polyster track pants @ rs. 516 from snapdeal.
They delivered a fake black colour (Instead of navy) and very unshaped local market pants which usually sell for rs. 150 in delhi markets.
I filed a return on same day of delivery, they came to took the package back, but refused the same by saying that the item didn't met their quality checks! (What kind of quality check is neeeded on a different fake product?!).
Help please, i tried contacting them, they don't answer any mails and i can't even contact them directly due to their new phone cs.
Please help.

Dear sir/madam,

Today at 09:35 am i received a sms that (Dear sir congratulation you are product order snapdeal company at snapdeal shopping tv show the results are out in snapdeal you name to open the lucky draw tata safari cost rs.1260000 at the charge of your registration service payment rs.7500 details contact = [protected]) and after this i received a call the same number [protected] at 10:30 am asking my banking details for transferring money at my bank account that said amount rs.1260000 with in 30 min. I refused to give my a/c no.

I order led tv from snapdeal after 2 month an issue raise in speaker so i claim warrenty but seller refuse to do and tel me to buy new speaker locally. So i contact to snapdeal with thid issue they also refuse to help me in this situation.
Pls dont buy any this from snapdeal.

Refrance no. 49685579

Another thing that i face is, when i registerd to snapdeal with my mobile no. I got too many spam calls & spammer told me that i won some contast from sanpdeal bla bla.. I think snapdeal leak our personal details to third party.

This is a very slow on line site compare flipkart must provide service 2 or 3 day maximum. I have a ordered with snapdeal my two boat headphone at 14 oct but no pesponce there side what about my product. Today given estimated delivery 24 oct but product is showing dispatch right now what we consider today 24 oct deliverd my product. I would u to request please provide my product or refund my money has been given you to your site

Unable to talk to snapdeal executive. Order was supposed to be delivered between 22 to 24 oct. Received a message saying delivery failed which was attempted at 2 am in the night. This is absolutely ridiculous. Didn't receive any call as well. Need to talk to snapdeal executive as soon as possible. Order is worth 4000 rs and prepaid as well. This will count as cheating and will move to consumer court if not resolved immediately.

Am sivanathan. I ordered a fastrack sports watch men 3099sm02. But am not get that watch i get some other model. My oder number is [protected]. I booked on the item10th oct 2018. And i get the delivery item in 23rd oct 2018. My item is totally miss matched. The item wroth is 2000ruppess near. Also i getted 500 rupees coupon too. But its really hurter. It's too much. My oder item totally missed. Some other item i get. So wanted my oder item.