Snapdeal.com Complaints & Reviews

I want return product because missing some accessories so I'm not happy your product. Mene reture request dal di or deleveriman ko product vapas de diya but 2 days bad unhone muje bola ki aap return request vapas dalo par ab return request closed likha huaa aa rha he. My name is Dinesh Meghwal, order I'd [protected]

I ordered PANASONIC TH-22D400DX led TV from SNAPDEAL on 11/10/2018 and paid an amount of 9749 through SBI debit card.My order was cancelled by snapdeal itself without giving any logical reason.The said that refund was initiated on 15/10/2018.The dont have even customer executives to talk properly on the number they have provided on their site as help centre. Also, they have delayed and inappropriate response to my mails.I am worried about my refund.

I oerdered PANASONIC TH-22D400DX led TV from SNAPDEAL on 11/10/2018 and paid an amount of through SBI debit card.My order was cancelled by snapdeal itself without giving any logical reason.The said that refund was initiated on 15/10/2018.The dont have even customer executives to talk properly on the number they have provided on their site as help centre. Also, they have delayed and inappropriate response to my mails.I am worried about my refund.

1 महिने से जादा हो गया मुझे मेरा refund amount अभि तक वापस नही मिला है, order no. [protected], बँक वालो से बात की तो वो snapdeal से बात करणे के लिये बोल राहे है, कुछ समझ नाही आरा क्या करू, snapdeal वाले बोल रहे है बँक वालो से बात करो, मैने snapdeal से शॉपिंग करके बहोत बडी गलती की है, plz refund my money, नही तो मुझे पोलीस शिकायचा दर्ज करवणी पडेंगी.

Sir, i was purchased a smartphone lenovo vibe p1 turbo 32gb back silver on 15 sep 2018 but it was found faulty when installed. I asked snapdeal about the device and they advised to me to return the same hence i returned the device through a national courier blue dart tezpur assam on 25 sep 2018. As per courier receipt way bill no ([protected]) the item was successfully delivered to snapdeal on 27 sep 2019. But the snapdeal team stating that they not received my item till date and not taken any action for replacement /refund against the device.

I ordered a tablet from snapdeal and i got the defective piece so i request for replacement but seller tell me that he will refund my money and few days items quality check order section shows that your refund is initiated but i didn't get refund today's 10 business passes but still money is not credited to my account. I have my bank statement as my proof. I tell about this problem to snapdeal customer executive and they refusing to accept that the money is not received even after i show him my bank statement. I also visited my bank account branch (Sbi) and they told me that no such transaction is done on your account and also i contacted sbi customer care they also refusing for any type of transaction from snapdeal. I didn't public ally post the bank statement here. But if my problem not got shorted then i will go to customers court. And snapdeal customer care is not responding. I have bought a tablet for 4619 from snapdeal on name of rishu kumar and suborder i'd -[protected]. And from today onward i am going to aware to my friend and family about this fraud and tell him not to shop on snapdeal and on social site also. And lastly am request u to refunund my money.

Dear sir,
I have booked fastract man watch having order no [protected] by 23rd sep18 but till now it is not delivered.in this case i want to cancel this order but cancel process is not accepting and showing massage your order not be cancle due to your order in transit and snapdeal is extended delived time from 8th oct to 15th oct. Today is 16th.

I got a call that pay 8500/ .i will get TATA SAFARI car. Welcome to Dear sir Congratulation You are product orde SNAPDEAL company At home online shopping Your name to open the bumpar draw TATA SAFARI 12, 60000 The charge of your REGISTRATION Service pay This is valid for today please call-[protected]

Ordered the Laptop on 27th Sep (paid fully) and assured delivery by 4th Oct 2018 via VulcanOLP couriers and officially informed me that it will be delivered on 11th Oct but never happened. Again slated for delivery on 12th and never delivered but tracking system stated as 'Undelivered'. Further rescheduled for delivery on 15th Oct but never delivered and again rescheduled for 16th Oct and never turned up and no message from SnapDeal or Vulcan as to delivery status.

Wrote several emails but there is no response till date except one by Ms Kavya who said she will be check it up. I am publishing the contents of one of the strong emails sent to SnapDeal below
"The order item has been paid on 27th Sep but never delivered till date. You and your delivery agent are perpetrating a fraud to cheat in delivering the item. Ordered on 27th Sep for a scheduled delivery on 4th Oct 2018. Officially delayed by Snap Deal till 11th Oct but never delivered till date by fake messages like customer rejected or undelivered. I am going to publish all your fraud designs in the social media and further going to report to police if I don't get the delivery by tomorrow"

The tracking status is reproduced from Vulcan
SNAPDEAL-vulcanJVLSD[protected]
CURRENT STATUS
Undelivered
Receivedat TAMIL NADU
16 Oct 2018 08:07 pm
Undeliveredat CHENNAI
16 Oct 2018 07:45 pm
Out for Deliveryat TAMIL NADU
16 Oct 2018 01:45 pm
Undeliveredat CHENNAI
15 Oct 2018 11:17 pm
Out for Deliveryat TAMIL NADU
15 Oct 2018 04:14 pm
Receivedat TAMIL NADU
12 Oct 2018 09:51 pm
Undeliveredat CHENNAI
12 Oct 2018 09:47 pm
Out for Deliveryat TAMIL NADU
12 Oct 2018 03:28 pm
Processingat TAMIL NADU
10 Oct 2018 09:02 pm
Receivedat TAMIL NADU
10 Oct 2018 08:58 pm
In Transitfrom CHENNAI
10 Oct 2018 01:34 pm
Processingat CHENNAI
10 Oct 2018 01:27 pm
Receivedat CHENNAI
10 Oct 2018 09:57 am
In Transitfrom CHENNAI
10 Oct 2018 08:10 am
Processingat CHENNAI
09 Oct 2018 11:12 pm
Processingat CHENNAI
09 Oct 2018 10:31 pm
Receivedat CHENNAI
09 Oct 2018 10:16 pm
In Transitfrom BANGALORE
09 Oct 2018 07:40 am
Receivedat BANGALORE
09 Oct 2018 07:39 am
In Transitfrom BANGALORE
08 Oct 2018 07:02 am
Receivedat BANGALORE
08 Oct 2018 07:01 am
In Transitfrom BANGALORE
04 Oct 2018 07:20 pm
Receivedat BANGALORE
04 Oct 2018 07:20 pm
In Transitfrom BANGALORE
01 Oct 2018 03:45 am
Receivedat BANGALORE
01 Oct 2018 03:44 am
In Transitfrom BANGALORE
01 Oct 2018 03:37 am
Processingat BANGALORE
30 Sep 2018 03:13 pm
Processingat BANGALORE
30 Sep 2018 03:13 pm
Receivedat BANGALORE
30 Sep 2018 02:07 pm
In Transitfrom BANGALORE
30 Sep 2018 02:02 pm
Receivedat BANGALORE
30 Sep 2018 01:59 pm
In Transitfrom BANGALORE
30 Sep 2018 10:52 am
Receivedat BANGALORE
30 Sep 2018 10:49 am
In Transitfrom BANGALORE
30 Sep 2018 08:36 am
Processingat BANGALORE
30 Sep 2018 06:00 am
Receivedat BANGALORE
30 Sep 2018 12:10 am
Pickup to be Scheduledat BANGALORE
29 Sep 2018 03:11 pm
Shipment Request created29 Sep 2018 03:11 pm

I have got a call from the numbers [protected] and he is asking me to provide my details fir withdrawing the cash or fir getting the car. Please do something about this fraud ###. It can be very dangerious and can be a big issue if not solved. He is continusly call8ng ne every another sec. Please do check it and get it done cleared.

Just want to know wheather the nike shoes provided by snapdeal are genuine by nike. If they are fake how can snspdeal sell them in the name of brand in such low cost. If they are fake even the low cost is too high to buy fake shoes. Kindly take proper action as soon as possible as the sale is live and innocence consumers are buying it in the name of brand.

I have odered mac foundation + compact 65 gm worth rs.428/- through my debit card at 13 oct 2018. But due to some technical problem my order was not placed but my account was debited with rs.428 in favour ofjasper infotech pvt. Ltd. Mumbai. I have complain snapdeal customer center through mail with attached my bank statement and they commited me to revered that amount within 72 hours but it takes 5 days and more then 72 hours but there is no reply from them... I want my money back.

I buy a Zebronics spreker 4.1 and it was written their that their is 7 days easy return but when I return the order then it was showing that your request is cancelled..
And when I call customer care their also not respond.So i want to return my order.my order no is [protected]..
Please return it..

Dear sir,
I was ordered syska blootooth whose order no. Is [protected]
Sub order no. [protected]
Sub ordered no. [protected]
But i received only one blootooth in box.
It's cheating by company to customer issue. Registered my complaint and send confirmation mail to my registered mail id and mobile no.[protected]
Resolve this issue asap...
Thanks & regards
Bal krishan sharma

Order id: [protected] (1 item) details
Placed on 05 oct, 2018
Email: [protected]@gmail.com

I have created return but courier guy is not at all attempting to pick-up the article but just updating as return pick-up was unsuccessful which is frustrated.

Return has been created 4 days back but still they are not picking up.

Kindly help me to arrange pick-up and refund my money.

Thanks
Basana

I have orderd one BlackBerry handset on 3rd October through my credit card. But 1st transaction has failed nd 2nd transaction was successful..After that on 5 th October also deducted same amount from my credit card account. My last day delivery 16 th October..but i have not received my product till now and till now i will not receive my double transaction amount..
I have complained through mail to SNAPDEAL 8+ times.but they reply that i have to wait 48 to 72 hours this type of nonsense reply.

I have proof also in bank statements pdf file.

So i m confusing..what i do

My mobile no. [protected]

Today i have recieved a FAKE fastrack 3099sm02 watch from snapdeal,
Plz dont cheat ur customers Snapdeal,
I dont want refund,
I have also showed it to the fastrack service center authority, No doubt they to confirmed it that its FAKE
This is not tolerable snpdeal,
Stop this, U have great trust in market and these things are spoiling it
i want Original product to be delivered as soon as possible
Regards
Karan dhongadi
[protected]

I have ordered Guru Lipstick Dark Purple 7.5 ml and Guru Lipstick Shade #03 order id no is [protected] placed on 06 Aug, 2018 but till date i didnot
recieved any item, but the order status showing is delivered.. i tried customer care number but my call is not contacting with customer care.. You are, therefore, requested to take necessary action at your end and inform me by return e-mail please.

I am getting sms snapdeal on a continuous basis. Request you to stop the sms services immediately. My mobile no is [protected]. I have already sent mail to [protected]@snapdeal.com regarding this issue.
This is so frustrating. Your offers are everywhere. I also see your advertisements in whatsapp, my notification panel and even on chrome. Why the hell are you tracking all this?
I just don't care. I want to opt out of all this. You can also delete my account.
I just don't need any of your ads, sms, emails and products.
I will wait next 3 to 4 working days after i will send on legal notice.

I got a message as below:

"CONGRATULATIONS You are lucky winner in our SNAPDEAL.
You won Tata Safari Storm Four Wheeler Luxury Car. OR 12, 80, 000
Your cupon no - 10505
For Registration Dial - [protected]
Helpline No - [protected]
My office address - SNAPDEAL private limited, Dwarika puri, sector 17, plot n0 - 2 (New Delhi)
T&C(...)"