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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 131

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J
jaiprakash1297
from Hyderabad, Telangana
Oct 16, 2018
Resolved
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Address: Hyderabad, Telangana, 502307

Dear sir first i have a msg after some time i have a call he tell me he is calling from snapdeal and he tell me, i am winning a car or cash i know he is fake but he is told me my details (My name, my order details all thing).

My complain is how he is know my order or my details thats problem if snapdeal share my details another person then whats i do.

All details upload as a image
+2 photos
Nov 17, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Snapdeal.com Customer Care's response
Dear Jaiprakash,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Nov 04, 2020
Updated by jaiprakash1297
HERE IS ORDER NO OD[protected]
10days over but I don't receive my refund my order number is [protected]
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    Surya Theja Devarakonda
    from Bhimavaram, Andhra Pradesh
    Oct 16, 2018
    Resolved
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    Resolved

    Address: Hyderabad, Telangana

    I have ordered watch in Snapdeal app for the first time I had payment through online banking which worth 815 I didn't received any call or any delivery from Snapdeal please send order as earlier as possible
    2. I have ordered another watch on the same day but I have cancelled that watch and I had make payment through online it said that refund has initiated in 7-15 working days but I didn't received any response or message or money please make these clear
    +1 photos
    Nov 17, 2018
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 16, 2018
    Snapdeal.com Customer Care's response
    Dear Surya,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
    Sir I ordered a new Nike shoe.but I received a wrost quality product.i return it.and submit refund process..but there is no response from them..help me for refund process
    Snapdeal.com Customer Care's response, Oct 17, 2018
    Verified Support
    Hi Rajiv,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
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      A
      Alice vinitha
      from Chennai, Tamil Nadu
      Oct 16, 2018
      Resolved
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      I have booked few items in snapdeal past 2 days. Today morning 10.40 i am getting messages and calls saying i have won tata safari and asked to pay so so registration fees.
      Please save the data what ever we are booking for the product delivery. He reads out my address very clear. Why is all details unsafe???
      They get our phone number, address and many other details. Snap deal will lose customers if this is continuing please resolve this as soon as possible.
      Nov 21, 2018
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 16, 2018
      Snapdeal.com Customer Care's response
      Dear Alice,

      Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Regards,
      Team Snapdeal
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        T
        tkii
        from Pune, Maharashtra
        Oct 16, 2018
        Resolved
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        Address: 411006

        The product have many issue, the speaker is not working properly, ring tone is very low, vibrator is not working g, blue tooth is not working, phone is getting heated up, after complaint i was asked to visit lava service center, today i visited the service center after checking the invoice they found that the iemi number of mobile is different in invoice than what is delivered, so they asked to contact back to you, request to ease check the same and do the needful
        Iemi in invoice is [protected] where as on mobile it is [protected]
        Also could not able to contact the customer care executive
        Nov 17, 2018
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2018
        Snapdeal.com Customer Care's response
        Hi Customer,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
        I have purchased watches through snapdeal.
        They sent damage product and i have returned.
        But didnt refund Rs 360
        Please help out.

        Thanks and regards
        Akta Rani

        lava mobile received, problem not getting resolved - Comment #3242190 - Image #0
        Snapdeal.com Customer Care's response, Oct 17, 2018
        Verified Support
        Hi Akta,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
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          A
          Atharva Waghmare
          from Pune, Maharashtra
          Oct 16, 2018
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          Address: Latur, Maharashtra, 413512
          Website: Snapdeal.com

          I received a fastrack watch after a long delivery span and the watch had no glass over the dial. When i want to talk to the customer representative i dont get to talk to him. The provided customer care number doesnt have a live customer representative. Service provied is not at all satisfactory. Now i want my refund.
          Snapdeal.com customer support has been notified about the posted complaint.
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            J
            Janardan suvarna
            from Phaltan, Maharashtra
            Oct 16, 2018
            Resolved
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            Does snapdeal retains our crucial bank passwords??

            After a successful bank transaction for a memory card purchasing through snapdeal app, on 9th oct 2018, a screen appeared showing that you will get a discount coupon worth rs.500 with a tick box to claim the same. And it was also showing me 3 tabs below in which first one was with dots, 2nd was with hide and show option and 3rd one was the submit option. (Refer attached screenshot). By clicking on the show button, i was shocked to see that the 1st tab with dots displayed me my bank transaction password which is a complete breach of security and faith.

            I found very frustrating contacting their customer care where there was no one to listen to the complaint in the ivr system

            I am fed up of explaining the matter again and again through mails where it was being posed by them that they have no clue what wrong practices snapdeal is doing. And just asked me to uninstall and reinstall the app.

            This indicates that snapdeal steals and retains its users personal and bank information which is purely illegal.

            [protected]@gmail.com
            +2 photos
            Nov 17, 2018
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2018
            Snapdeal.com Customer Care's response
            Hi Janardan,

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
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              K
              Kalpes_h
              from Mumbai, Maharashtra
              Oct 15, 2018
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              Address: Mumbai City, Maharashtra

              I have ordered cleartrip vouchers (Instant email) on 14 october 2018 till it didnt received i have spam and trash folders too. I have mail to snapdeal but they also said me to check spam and trash folders and gift cards are automatically comes to your email id but again i have replied to them but no response came. Snapdeal please solve my problem immediately.
              Oct 16, 2018
              Complaint marked as Resolved 
              I have mailed them and they start the process and they gave me the vouchers.
              Snapdeal.com customer support has been notified about the posted complaint.
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                K
                Karan196
                from Delhi, Delhi
                Oct 15, 2018
                Resolved
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                Address: New Delhi, Delhi

                I ordered a 32 gb sandisc otg pendrive and made payment, after paying the amount snapdeal ask to pay again and said order not completed.
                This is not a good experience with snapdeal i ever experienced. Only heard from friends about snapdeal that money deducted order not placed and they didn't resolve their issues, now i am facing same issues.
                Snapdeal id : [protected]@gmail.com
                +1 photos
                Nov 22, 2018
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2018
                Snapdeal.com Customer Care's response
                Dear Karan,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                Regards,
                Team Snapdeal
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                  N
                  Nadirsha Alungal
                  from Nadapuram, Kerala
                  Oct 15, 2018
                  Resolved
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                  Address: Malappuram, Kerala, 679330

                  Suborder id [protected]
                  I ordered nike original shoe. But you deliverd fake and damaged shoe. The product look like tooo bad.
                  The product is damaged and not original. So i need return this item. But you do not responding my return request till now (Return request date[protected]
                  The receipt also uploaded.
                  So please pick up this item as soon as possible
                  Nov 25, 2018
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2018
                  Snapdeal.com Customer Care's response
                  Hi Nadirsha,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
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                    P
                    prasanthknair
                    from Thiruvananthapuram, Kerala
                    Oct 15, 2018
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                    Address: Kollam, Kerala, 691536
                    Website: snapdeal

                    I received a letter on my address informing that the company held annual lucky draw and i won rs 100000 and a redemption scratch and win coupon which i won 1000000 i want to know if it is genuine. i was asked to pay the charges for gst and processing fees.Is it genuine?
                    if not i want explanation from the company to sharing my address and phone number.
                    if the trust is broken how can you do business.
                    +1 photos
                    Snapdeal.com customer support has been notified about the posted complaint.
                    I got a letter from snapdeal about the certificate of winning 100000 and a scratch and win coupon .i scratched it and tgere was a sms code and also written that you won 1000000.is it true orn not they asked my bank a/c and ifsc code and asked to send a message to the no. [protected].is it fraud or not
                    Snapdeal.com Customer Care's response, Dec 5, 2018
                    Verified Support
                    Hi Rïzwän,

                    Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                    Regards,
                    Team Snapdeal
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                      Kasif Kashif
                      from Etawah, Uttar Pradesh
                      Oct 15, 2018
                      Resolved
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                      Resolved

                      Address: Etawah, Uttar Pradesh, 206001
                      Website: www.snapdeal.com

                      I placed an Order regarding Memory Card and prepaid via MasterCard but When I received the memory card and checked it into my Mobile, PC, Laptop and Camera but Memory Card is not working even not formatting and when I emailed to Snapdeal regarding this then Snapdeal's Representative named "Vikas" call me and refused to make refund to me and told me that Snapdeal never Refund/Replace any faulty Products.
                      +2 photos
                      Nov 25, 2018
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Oct 15, 2018
                      Updated by Kasif Kashif
                      One of the Worst and Ridiculous Online Shopping Website of India.
                      Verified Support
                      Oct 17, 2018
                      Snapdeal.com Customer Care's response
                      Dear Kashif,

                      We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request.

                      Regards,
                      Team Snapdeal
                      Oct 23, 2018
                      Updated by Kasif Kashif
                      Them Replace this Faulty Product with New One.
                      Oct 27, 2018
                      Updated by Kasif Kashif
                      Still Snapdeal is neglecting My Request.
                      Order ID: [protected], Placed On 21 Jun, 2020..
                      I have complained several times still no response to my email.. I hope i will get a reply and my problem will be resolved ...
                      i didn't like the quality so I placed a return request on 28 june 2020, the day I received it. At first the pickup was scheduled for 29 june, but it was cancelled and i received mail that i have to courier it, the return form i downloaded from the link provided which i am attaching in this mail too. i sent the courier on 1 st july 2020 by courier facility- DELHIVERY, with which snapdeal is in tie up.
                      The courier facility has informed that the address provided by the seller is incorrect and incomplete and they are unable to deliver it . I myself tried to trace the order of the seller but I am unable to find it. I uploaded the courier invoice on 1st july itself but again i received email that images are not received and then another email that image is under review. After this several times i received an email that the return request is closed because i was unable to upload the image. I tried contacting Snapdeal but no one responded. In all this process the 7 days replacement is about to be over tomorrow. the money i spent for the order and courier all is wasted. Why such irresponsibility by Snapdeal this time????
                      Will my problem be resolved or not??????

                      not refunding my money - Comment #3701725 - Image #0
                      not refunding my money - Comment #3701725 - Image #1
                      Snapdeal.com Customer Care's response, Jul 10, 2020
                      Verified Support
                      Dear Alisha,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      If you still harbour any hope of a fair deal from this company, forget it. This company is a complete fraud; they would neither replace or refund. I have experienced that myself and they work in such a manner that they cover their trail with impunity. The best way is to avoid this company and educate as many people as possible about the fraudulent practises of this company.
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                        M
                        Mahi javed
                        from Kanpur, Uttar Pradesh
                        Oct 15, 2018
                        Resolved
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                        Address: Allahabad, Uttar Pradesh, 211016

                        I ordered lajree designer grey georgette semi stitched suit when it was in offer price rs528.. But they cancelled it saying that it was out of stock.. And now it is showing on snapdeal that lajree suit become of rs 1899..
                        They have cheated with me.. They are giving me refund but i want my order in that price only which is rs 528.
                        They said because of any seller issue they could not deliver that product.
                        Dec 1, 2018
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 17, 2018
                        Snapdeal.com Customer Care's response
                        Hi Mahi,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
                        Verified Support
                        Oct 24, 2018
                        Snapdeal.com Customer Care's response
                        Hi,

                        Hope you're doing well. We're working on your issue. Please allow us some time, we'll share an update with you.

                        Thanks!
                        Team Snapdeal
                        Verified Support
                        Oct 31, 2018
                        Snapdeal.com Customer Care's response
                        Dear Mahi,

                        We completely understand that you wanted this order, but really sorry that we couldn't make it this time. Please treat this as one of the rare instances as we at Snapdeal strive for excellence and a hassle-free experience for our customers. Further, we've noted a feedback in this regard & we'll ensure such instances are not repeated in the future.

                        Regards,
                        Team Snapdeal
                        Whenever i do purchase, these fraud guys are calling me and saying like, you got the gift you have to pay 10000 around.How they are getting my snapdeal account mobile no?.The guy is calling from this [protected].You guys are somehow leaking customer no?You have to take serious action and stop this nonsense.
                        After placing an order of Fastrack watch on Snapdeal this fraudulent calls started ..asking Bank details saying that you have won prize and all... I think our details after ordering online on Snapdeal are getting leaked. Please look into this issue seriously.
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                          R
                          raut.ravi90
                          from Delhi, Delhi
                          Oct 15, 2018
                          Resolved
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                          Resolved

                          Address: 411008
                          Website: www.snapdeal.com/offers/diwali-offers?utm_source=earth_brand_new&utm_campaign=brandcat_roas_ftu&

                          Hi,
                          I got the call and message from Snapdeal [MD-SNAPDL] that I have won TATA SAFARI or 12, 00, 000/ Rs. By looking at others complaint I did not respond to them very well. But my complaint is about the Snapdeal. How can they give our important data to others {Phone no. Name and exact order details)?
                          If the Snapdeal can't keep privacy of data, company should be banned from selling online products.
                          +1 photos
                          Nov 21, 2018
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 17, 2018
                          Snapdeal.com Customer Care's response
                          Dear Ravi,

                          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                          Regards,
                          Team Snapdeal
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                            J
                            Julie A Shah
                            from Mumbai, Maharashtra
                            Oct 15, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400004
                            Website: Www.snapdeal.com

                            I have ordered indulekha oil from snapdeal.. Mrp is 432. Snapdeal has offer buy 3 at 483 (Included shipping). I have original indulekha at home. I got delivered indulekha today at my home and its fake 3 bottles printing even smell amd colour. All fake.. Guys dont buy anything from snapdeal.. I m not able to return even as snapdeal app showing still order is remaining to deliver. Order id [protected]
                            I have attached image order
                            +1 photos
                            Oct 15, 2018
                            Complaint marked as Resolved 
                            Refunded money
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 16, 2018
                            Snapdeal.com Customer Care's response
                            Dear Julie,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                            Regards,
                            Team Snapdeal
                            I got fraud call that I won a car and pay 12000rs
                            Snapdeal.com Customer Care's response, Oct 16, 2018
                            Verified Support
                            Dear Nagutgsin,

                            Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                            Regards,
                            Team Snapdeal
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                              A
                              ADas93
                              from Heggadadevankote, Karnataka
                              Oct 15, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560100
                              Website: www.snapdeal.com

                              I have opted the option to return the moment i recieved the product and tested it. They are a pair of shoes which do not fit at all and initiated the return. But, the return is under process and has no mention of a date and time for the return pickup. Cannot talk to a person from snapdeal as i get connected to ivr. Need immediate solution. Need immediate solution from snapdeal team.
                              Nov 16, 2018
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2018
                              Snapdeal.com Customer Care's response
                              Hi Customer

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              Sir I also got a message from MDSNAPDL that I win Tata safari car .is this lucky draw contest is right? As they ask me to submit 10, 000 amount in Manish kumar

                              return date not mentioned - Comment #3240389 - Image #0
                              Snapdeal.com Customer Care's response, Oct 16, 2018
                              Verified Support
                              Dear Nitu,

                              Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                              Regards,
                              Team Snapdeal
                              Complete against not proper deliver as per scheduled plan & delivery boy not to try to contact me to deliver,

                              return date not mentioned - Comment #3240629 - Image #0
                              Snapdeal.com Customer Care's response, Oct 16, 2018
                              Verified Support
                              Hi Vijeta,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                Pawan Jalali
                                from Patiala, Punjab
                                Oct 15, 2018
                                Resolved
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                                Resolved

                                My snapdeal order number [protected] was recalled back upon reaching courier office here in mohali. When i contacted the courier gati in the morning 1st they said the shipment has been received by them and shall be delivering to me today afternoon. Later they called me back again and informed me that snapdeal has recalled back my shipment. I don't understand what's wrong with you.
                                Nov 16, 2018
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2018
                                Snapdeal.com Customer Care's response
                                Dear Pawan,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
                                Welcome to Dear sir Congratulation You are product order SNAPDEAL company At home online shopping Your name to open the bumpar draw TATA SAFARI 12, 60000 The charge of your REGISTRATION Service payThis is valid for today please call-[protected]

                                consignment recalled back despite no cancellation from my side - Comment #3240574 - Image #0
                                consignment recalled back despite no cancellation from my side - Comment #3240574 - Image #1
                                Snapdeal.com Customer Care's response, Oct 16, 2018
                                Verified Support
                                Dear Rakesh,

                                Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                Regards,
                                Team Snapdeal
                                Snapdeal Gives a Offer for fastrack watch. I ordered but i will cancelled the order automatically. Snapdeal trying to cheat lot.

                                consignment recalled back despite no cancellation from my side - Comment #3240661 - Image #0
                                consignment recalled back despite no cancellation from my side - Comment #3240661 - Image #1
                                Snapdeal.com Customer Care's response, Oct 16, 2018
                                Verified Support
                                Dear Imranimi,

                                We completely understand that you wanted this order, but really sorry that we couldn't make it this time. Please treat this as one of the rare instances as we at Snapdeal strive for excellence and a hassle-free experience for our customers. Further, we've noted a feedback in this regard & we'll ensure such instances are not repeated in the future.

                                Regards,
                                Team Snapdeal
                                I order a mi earphone it was delivered on 28 september it was defective i applied for replacement the product was taken for checking but now there is no updates regarding product when it was replaced i was totally unsatisfy with snapdeal
                                Snapdeal.com Customer Care's response, Oct 16, 2018
                                Verified Support
                                Hi Rahul,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
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                                  A
                                  akshay tahlani
                                  from Vadodara, Gujarat
                                  Oct 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gandhinagar, Gujarat, 382421
                                  Website: Snapdeal

                                  Sir,

                                  I got a call today morning 8:16 am, saying
                                  Snap deal company (Congratulations) you got 1st prz (Tata safari) on a lucky draw
                                  Or amount price rs.12, 25, 000, registration service charges deposit on 8500/-

                                  The guy says his name as saurav obroi
                                  And calls him as an employ of snapdeal.
                                  I havent entertained their call yet sir, please take care that we dont get our number into such fruads.

                                  Please make sure that our number stays protected with you and your company, there are many like me i see that get interested towards such fake calls and transfer them rs 8500/-, beacuse even ii thought as its navratri season there are chances that your company may hold lucky draws, and randomly can select anyone, so these calls are likely to entise us our money and fake the customers.
                                  Dec 4, 2018
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 16, 2018
                                  Snapdeal.com Customer Care's response
                                  Dear Akshay,

                                  Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Regards,
                                  Team Snapdeal
                                  I had ordered indulekha product .It had come with an offer of 2 in a pack for 450 rs . But out of two, one is original indulekha and another one is fake indulekha .It smells like [censored] .I have the bottle with me .I have been cheated .My registered mobile number is [protected] or [protected]
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                                    M
                                    mvsarath8
                                    from Delhi, Delhi
                                    Oct 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thrissur, Kerala, 680514
                                    Website: www.snapdeal.com

                                    I have purchased this product on 21/04/2017 from snapdeal. And it got complaint frequently so i gave it for service. It has 24 month (2 years) warranty. But the service center people informed me that since it had bought from snapdeal they can't issue warranty. I want that warranty valid for my product otherwise i will go to consumer court filing a complaint. Please do the necessary as soon as possible. I hereby submit the retail invoice, warranty card, and the product tag with barcode of the product for sake of authenticity.
                                    Nov 20, 2018
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2018
                                    Snapdeal.com Customer Care's response
                                    Hi Customer

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
                                    I got a message regarding I have one a swift car and I need to pay amount for registration
                                    Message:Congratulation
                                    SNAPDEAL COMPANY
                                    YOU Won maruti Suzuki swift RS=7, 95, 000.00 REGISTRATION CHARGE APPLIED contact head office -[protected]-[protected]
                                    Please protect my account and info

                                    warranty related issue - Comment #3240639 - Image #0
                                    Snapdeal.com Customer Care's response, Oct 17, 2018
                                    Verified Support
                                    Dear Shiva,

                                    Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Regards,
                                    Team Snapdeal
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                                      G
                                      Ghulam Nabi [email protected]
                                      from Katra, Jammu and Kashmir
                                      Oct 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: 190006

                                      I had booked the sub order i'd [protected] a pair of silicon ear plugs worth rs554 paid through debit card and date of delivery was given between 28 the sept to 05 the oct and later the delivery date was extended through china post on09 the oct 2018. But till date i have not received the booked and paid item at my written address ghulam nabi wani abu bakar colony lane 1 near reshi dialysis centre habak naseem bagh srinagar 190006 j&k mob no +91 [protected]. Kindly make it's delivery ensured. Thanks
                                      Nov 23, 2018
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 15, 2018
                                      Snapdeal.com Customer Care's response
                                      Dear Ghulam,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
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                                        Prasadg_07
                                        from Mumbai, Maharashtra
                                        Oct 14, 2018
                                        Resolved
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                                        Resolved

                                        Address: 400607
                                        Website: www.snapdeal.com

                                        I purchased a blackberry passport handset from snap deal in august 18. But received a faulty mobile having network and heating issue. And the blackberry service centre has told me initially that there is some issue with ic components and after more than a month when i visited after nit getting any update from them, they told me the handset has motherboard issue and needs to be replaced. Which i denied.
                                        Still i haven't received the handset from them. So i want snapdeal to look in to the matter and resolve it. I want same handset as i m not a great fan of android devices.
                                        I understood the issue within 10-12 days of purchasing and contacted service centre. I liked the handset so i even accepted their estimate also.
                                        So please replace the handset with a fresh one.

                                        Regards,
                                        Prasad
                                        +3 photos
                                        Nov 17, 2018
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 16, 2018
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.
                                        Regards,
                                        Team Snapdeal
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