Snapdeal.com Complaints & Reviews

I have order placed on 21 aug, 2018 on snapdeal and my order id: [protected] guru alphabets & numerals in car sticker red and amount of product is 139 rupey they shows my order will be delever at 1 nov 2018 and my payment also done 28 of september get a messege on my regsterd number your order will be dispatch outside of india it will come in 1 nov 2018 and today sows your order is delever and they email me bill of product the i check bill so saller address is

Indigo dychem private limited
601 gayatri bhavan, 90 feet road, thakur complex, kandivali east
City mumbai / state maharashtra (27)
Pin 400101
Gstin : 27aadci9330b1zu

My order is not delever me please help to rsolve this issue and case on this compney for this type fraud they dont delever order and what is proff the delever me order i dont recive any order please help resolve this.

I have atach a copy of bill in jpg formet.

I have order placed on 21 aug, 2018 on snapdeal and my order id: [protected] guru alphabets & numerals in car sticker red and amount of product is 139 rupey they shows my order will be delever at 1 nov 2018 and my payment also done 28 of september get a messege on my regsterd number your order will be dispatch outside of india it will come in 1 nov 2018 and today sows your order is delever and they email me bill of product the i check bill so saller address is

Indigo dychem private limited
601 gayatri bhavan, 90 feet road, thakur complex, kandivali east
City mumbai / state maharashtra (27)
Pin 400101
Gstin : 27aadci9330b1zu

My order is not delever me please help to rsolve this issue and case on this compney for this type fraud they dont delever order and what is proff the delever me order i dont recive any order please help resolve this.

I have atach a copy of bill in jpg formet.

Snapdeal
The product I want to return (Khadims footwear order id [protected]) is not picked up by Snapdeal. Everyday I have to reschedule the order due to Snapdeal unable to pick the order. Several times I called Snapdeal customer care but still there is no positive response and there is no option to speak to customer care executive to explain the problem. I do want to return the product, the estimated day for pick up has been crossed to far still I am contacting Snapdeal but there is no responsible action.
Please help to pick up the item for replacement

प्रिय महोदय,
मैंने दिनांक 13/08/2018 को एक "jaiden a18 blue 001001mini wireless bluetooth speaker"order किया था जिसकी ऑर्डर id [protected] हैं जो कि मुझे दिनांक 19/08/2018 को मिला । पैकेट खोलने पर प्राप्त आइटम मेरे द्वारा किए गए ऑडर से भिन्न माडल था तथा प्राप्त आइटम काम भी नही कर रहा था। यानि खराब था। जिसको रिटर्न करने के लिए मैंने कई दिनों तक रिक्वेस्ट भेजा लेकिन मेरी रिक्वेस्ट स्वीकार नहीं हो रही थी। दिनांक 25/08/2018 को मेरी रिक्वेस्ट स्वीकार कर ली गई। जिसमें मैंने रिटर्न का कारण आइटम का भिन्न माडल होना एवम् प्राप्त सामान ख़राब होना बताया था। तथा रिफंड के लिए मांगी गई सूचना बैंक डिटेल आदि दे दिया था। क़रीब 10 दिन व्यतीत हो जाने के बाद भी मेरा रिफंड नहीं आया तो मैंने रिफंड की जानकारी की तो पता चला कि मेरी रिटर्न रिक्वेस्ट अस्वीकार कर दिया गया है, मेरे द्वारा वापस किया गया आइटम क्वालिटी चेक में फेल हो गया है। तथा मुझे वह ख़राब वा भिन्न आइटम पुनः वापस भेजा जायेगा। मुझे आपकी कंपनी से जो आईटम मिला था मैंने उसे ही रिटर्न किया था। आपकी कंपनी के कस्टमर केयर प्रतिनिधि द्वारा यह बताया गया कि कम्पनी ने जो आईटम भेजा था रिटर्न में वह आइटम नही प्राप्त हुआ। जबकि इसमें मेरी कोई गलती नहीं है मुझे जो आईटम मिला था मैंने वही आईटम वापस किया है।
आपकी कम्पनी द्वारा मेरे साथ छल - कपट एवम् जालसाजी की गई है।
आपकी कम्पनी द्वारा आजतक ना तो मेरा पैसा लौटाया गया, और न आजतक वह ख़राब आईटम लौटाया गाया, और ना ही उस आईटम की जगह कोई दूसरा आइटम दिया गया।
अतः आपसे निवेदन है कि मेरे प्रकरण पर विशेष ध्यान देकर उसे हल करने का कष्ट करें। जिससे मेरा विश्वास आपकी कम्पनी पर बना रहे।
धन्यवाद।

I buy a longway smart Led tv from snapdeal in the month of September 2018 and its November now. They ask me to provide 5 star rating and in exchange they will provide 4 months extended warranty on their TV which they never provide.
Don't buy this product on the basis of ratings only because all the ratings they get just because of the offer they provide to customers.

Have returned the product but refund amount not credited to my account. I have sent my account to snapdeal customer care mail but i didn't got any response my suborder id is: [protected]. First i got a message from snapdela customer care service to send proper bank details to snapdeal customer care mail so i have sent my acoount details to them. I didn't got my refund yet

I have ordered fs4835 from snap deal and what i received a fake fossil watch from retailer from surat. I called fossil showroom to check authenticity of product. They told how can someone provide you 50% discount when company is giving max 30%. I really fed up with snap deal behavior. They are just making fool of customers. Be aware of snap deal fraud its a huge name in online shopping market but look what they are doing.

Order no [protected] was placed for 1 unit of fashion black avaiator sunglasses on 22-oct 2018 on snapdeal app. Now we got the confirmation from courrier agency delivery that order is cancelled and returned. Trying to call customer care but every time there is only operator instructing various instruction rather than connecting with any customer care excecutive.

Kindly help and look in to matter

Br//
Shashi kumar shukla
[protected]

I ordered pioneer ts-a936h order id: [protected] and they sent me pioneer ts-a6966r that to duplicate product, and i've returned this product as soon as i got this product in the snapdeal site but they are saying return request closed. I got this product on 30th 5:30 pm and i returned around 9:00 pm on the same day, returning reference no 51214012. Kindly resolve my problem. I want to you to take back your fake product and refund my amount 3711 rupees. Worst experiance

Snapdeal is offering products at attractive deals & finally cancels the order stating that the seller could not supply the product.. I have suffered interest loss on funds for 3rd & definitely the last time. The site displays great deals along with discount of prepayment and finally cancels the order and generates a return which is again credited in your bank after 12-15 days of your booking date.
I recommend to stay away from this site for any choices.

I ordered track from snapdeal on 30th october. Then i cancelled it due to some reaons. But still i can't get my refund into bank. So i want to take LEGAL ACTION against them. Snapdeal is worst ever shoping place. I will never order from that again. And i also suggest all to not to buy ANYTHING from them.

I am mir rajib gushkara muslimpara dist burdwan westbengal pin713128 .i order 4 black ink epson but i pay worng delevery ..it is 1black..other ink not requred..my oder no-[protected] suborder no-[protected] hsn no[protected]...
so please rightly delivery 4 packet black ink as soon as possible.

This is regarding my order online on Snapdeal. Order.no .[protected], Ref no.5129831, ordered on 22/10/18. Had ordered 3 qty of VIVO Bluetooth Headset.On Invoice received its been mention BW2*3 .But while opening pack instead of 3 Qty, there was only 1 piece, had paid cash for RS.777 /- for 3qty .Main issue is when we are calling on Customer Care-[protected] there is No Option to speak any Customer Care Executive, hence unable to raise & inform Only on mail but we are not getting what we are trying to convey Its clearly mention about our issues but they gave as reply its been delivered .
Till not yet received any single call from them, seems its automated
Please seriously look into this matter, As I am regular buyer from Online Like Amazon & Flipkart but we have never faced any issues, we trusted on Snap deal but in vain .

Hi, this is BHARATH with mobile number [protected]/[protected]. i have placed an order on 16th of october 2018, via snapdeal app

Order name :

MASTERPIECE 1101 STAINLESS
STEEL ANALOG
SKU CODE:
$ORDERITEM.SKUC
ODE
ATTRIBUTE : DIAL COLOR - BLACK
STRAP COLOR - BLACK

Order id:: [protected]
Suborder id : [protected]

Pack of: pack of 1
Lens color: Black

Which was about to deliver on 22st of october 2018 but till now have not received my order, but going through the app the order status shows 'delivered' though i have not received my order yet.

Payment information :
Product price : rs. 1278.81 /-
IGST : rs.230.19
(18.00 %)
Delivery charge : rs. 0/-
Net price : rs. 1509/-

Online payment of rs. 1509 done via sbi debit card

Status stating the product is delivered. But i didn't receive my order till now, i request to the concern officer to look into the matter and update me

Regards

Bharath Kumar
NH-13, Bescom Office, Near Maruthi Circle.
Davanagere (D), Channagiri-577213
Channagiri
Mobile: [protected]/[protected]
Email : channagiri.[protected]@gmail.com

I have purchase sandhi sudha vide order no [protected] dtd 22.9.18. But the product what i have received is not original, it is duplicate only bottle and box seems to be original but the oil inside is duplicate when i applied the oil i got rashes and spend almost rs. 2000/- for treatment. I have asked for the refund but they told it should be returned within 7 days, as i was not in station i could not return. Now i want to claim for damages. Please provide me the solution

Order Id : [protected]
I ordered a Motorola travel adapter on 20/10/2018 in snapdeal .At the time of the order it showed Estimated delivery would be on 28/10/2016.I tracked the order on 29/10/2018 it showed courier is out for delivery.At the end of day i got message like "delivery attempt has failed".They scheduled re-attempted on 30/10/2018 but i didn't get any call or message from the courier as of now.When i contacted the snapdeal customer care through mail chat they are not responding back and also these courier company so called vulcanolp.unicommerce.com not update their status in orders tracking link .It has been more than 10 days completed since i placed my order still i didn't receive my parcel .I experienced very worst service with snapdeal.

Dear sir/mam,

My name is akash verma. I had purchased motorola moto pulse bluetooth headphone from snap deal but after receiving when i open the box the product was looking very old having scratches on different places & doesn't have accessories like cables etc. Even after making request for refund still nobody has pick the product till now. On daily basis i got a message from snap deal that today their executive will pick up the courier but in the evening again message will come that today we were not able to pick up due to some reason. Tomorrow the same procedure will be followed by them. I got fed up from their system. Please find below the details of the order.
Order id : [protected]
Suborder id : [protected]
Amount : 1848 inr
Delivery date : 23rd oct. 2018
Complaint date : 23rd oct. 2018
Already 8 days has passed & no one has even called me from snapdeal side which is very pathetic.
You are requested to resolve this matter asap.
Regards
Akash verma
M:[protected]
Email id : [protected]@gmail.com

I have already submitted the complaint regarding this issue.
Order id : [protected]
Suborder id : [protected]
Item name : sennheiser cx 275 s in ear
Wired earphones with mic

Again refused 2nd time return order by snapdeal warehouse on 26th oct 2018.
I want to ask for the issue regarding order. Don't make fool snapdeal. I have sent it on 19th oct 2018. Now completed 13 days. Please contact me on mobile number [protected]

Hi dear snapdeal team i want to go for registration complaint with aganist your snapdeal i ordered one fastrack model 399smo2 watch 50% aff through your application, but now i got 3099ssb fastrack watch bt it is duplicate and it's not good quality also i thought this cost not more than 300 rs and it is very cheap metraial i really hate this product, i want to register with consumer case against your snapdeal deal team...
Thank you

With regards,
Ravi kumar r
31/10/2018

It's been 20days now I still didn't receive my refund for my product.Very slow service compare to others. I got the mail 2weeks back saying its processed but not showing in my account..i can't find the contact to your executive so I can have a word to him or her. Usually it doesn't take 20days.can ull get back to me or look into this matter