Snapdeal.com Complaints & Reviews

I have returned the product but refund amount not credited to my account. I have sent my account to snapdeal customer care mail but i didn't got any response my suborder id is: [protected]. First i got a message from snapdela customer care service to send proper bank details to snapdeal customer care mail so i have sent my acoount details to them. I didn't got my refund yet

Snapdeal delivered nike duplicate shoes on 18th oct 2018. On 19th oct placed and return request, kept the shoes as it is as after opening it come to know it is duplicate product.

On 20th oct delivery boy did not pick up the return. First he said i did not have the invoice after showing email copy of the invoice he called his manager and manager told that i mention that i did not like the shoes (Which was not the case) and we will not pick up because i did not like reason (Actual reason which i quoted was duplicate shoes).

Order id: [protected]
Name: pravin parmar

My order id : [protected]
I order three packet (having 2 kit in one packet).
On date 19 oct-2018 i recieved only one kit and sms showing material delivered.
i call contc no : [protected] but no any exexutive available. no any response.
Currier not taken any sign from us.

please resolved this issue
contact no; [protected]

I have ordered 2 items on 9th october (1) fastract men's watch paid through card but snapdeal cancelled the fastrack watch on 12th october but still they didn't refund my money.
Another item lycra woman palazzo, it delivered on 15th october & i proceed return request on same day but still they didn't pickup the item everyday they rescheduled the pickup date. Many times i sent email but no proper communication. I need contact no. I'm really frustrated of this snapdeal. Fraud seller snapdeal. Other apps are much more better than snapdeal. Plz solve my problem as soon possible. Thank you

I ordered a product from snapdeal called pack of 2 dove deo costs 380 rs, order id is [protected] placed on 28 sept
When i unpacked the product it was totally different and only one product, i requested for a return many times but no reseponse,
I ordered another product fastrack watch costs 1935 rs placed on 8 oct, order id is [protected], it is also a diffrent and broken product too, i raised a return rewuest too but still got no reseponse yet, tried many times to contact snapdeal but no reseponse from their

I ordered 1 pair of shoes (Adidas yeesy boost) from snapdeal and when i opened it the both shoes were right sided and the shoes box is also damaged and thus i want to replace them, my email is [protected]@rediffmail.com, and kindly replace my shoes i cant wear them. And i am not able to sent replacement request as its showing replacement request canceled closed.

I have order lacoste sunglass but the product is different from what it has mentioned in the descriptions and image on the website. So, i submitted the return request on the same day of delivery. Pickup guy keep on delaying to come and pickup the sunglass after multiple follow-up they picked up the packet but a 2 weeks i got a email saying your return request has be declined by the qa team. I sent an email to them asking for the reason but no response from them. As a reminder i sent email on 19th october know how to take this forward, either they will return or refund.

How can the app claim delivered status without even delivering the product that i had ordered?? Such a fraud app. My amount has been debited on august 12th whn i ordered the product and i hve not received my product yet... Whom should i blame? There is no proper customer service facilities too... Snapdeal has notified me as product been delivered yesterday without delivering the product! Such a fraud way to loot money from the people.. Shame!

I ordered a keychain on August 12, 2018, coz it is imported it's estimated delivery is 14-10-18to18-10-18.but the thing is I didn't got my keychain yet and the order status is delivered.even I didn't got any call to receive the parcel .simply they messaged me .I this some kind of fraud and my item is prepaid .

I have buyed Nike flip flop from snapdeal I didn't like it so I have returned the product on 4th October 2018 but still I didn't get the refund. When I contacted customer care they said it will be credited in few days but now its more than limit. I waited for so much long. I also contacted my sbi branch they no such transaction has been made in ur account. I request snapdeal to refund me the money back and contact me ASAP.

Duplicate product mac huda beauty product sell by snapdeal seller name S M Enterprises Sadar bazaar Delhi

I am costumer of snapdeal many time purchase huda and mac product but every time i got duplicate and cheap product and we feel also skin problem i also directly compliant to mac beauty and huda request for stop this product, , few seller name above mention, this type seller all product sell duplicate and snapdeal not take any action, for stop duplicate product

DUPLICATE PRODUCT LINK
https://www.snapdeal.com/product/mac-recovering-youthful-concealer-bb/[protected...⇄

ORIGNAL PRODUCT LINK

https://www.nykaa.com/m-a-c-studio-fix-fluid-spf-15.html?ptype=product&productId...⇄

SAME ABOVE MANY TYPE PRODUCTS SELLING BRAND OF MAC AND HUDA ABOVE 1000 PRODUCT DUPLICATE SELLING

Dear sir/mam,
I am very disappointed from your service. First of all why my order has been cancelled? If the seller is not ready to fulfill the service, then why snapdeal not black list him. A person waste his quality time to do online shopping and tracking, where is my order?, finally "your order has been cancelled by seller" and the refund will be take place in 6-7days! What is this? And where is my rs500 coupon amount. I am sorry, i'll never do shopping with snapdeal and not to suggest other.
Thank you so much for your such poor kind of service.
Order-id: [protected]
Hindware delfina kitchen chimney
Mobile - [protected]/ [protected]

The cheater company m/s sanpdeal clearly refused of my genuine complaint. My order order id: [protected] i placed my order on 11 oct, 2018 for 02 unit of prestige electric kettles & 01 painting. 02 sellers, both denied to supply the products, even my full payment was taken into account of snapdeal. After 05th & 07th day both orders cancelled due to seller mistake.

Emailed several to sanpdeal - no reply,
Called several times on cc - not heard no response.
By hardwork connected cc executive - clearly denied for any compensation or supply of products.

Surprised and shocked about their replies and attitudes towards customers genuine complaints.

Request to all, pressure on such fraud company to act justifiably with customers and resolved my complaint.
If not understand the problems o[censored]s, company must be debarred in india for business...

Request to all please do needful.
Suresh saini
Jaipur
Mob.[protected]

Sir, i have brought a sony mdr - zx110a headphones on 22 september 2018. I paid 589/- rupees through debit card payment mode. But after two days, i cancelled the product. Then snapdeal processed the refund on 2 october 2018 with reference number nsm[protected]. But the amount is yet not credit in my bank account. Please do appropriate action about this. I am very anxious about this since 20 days.
Now sbi bank customer care person wants utr number to see further details and denying to see the reference number.

Order no. [protected]
Fastrack womens watch fake completely fake...
Even the box is like 50 rs watch no additional inormation brochure or label of fastrack was provided...
Seller : shopsome enterprises maksudabad nafjgarh south west delhi...
Scanned signature is of ismail...
Dont ruin the name of tata like this because of few thirdclass sellers... We indians admire tata for their enormous contribution in developing our nation and you are letting indians to loose faith due to these b... Sellers...

I want snapdeal to look into the same...

Total #fraud and #cheating to #customers,
Why???

Again and again cancelled my orders by snapdeal and mentioning that in rare cases orders shall be cancel by snapdeal
Total fraud and cheating to customers,
Why???
Is there any superior management or not, only left the final decisions at lower level staff.
I lodged my complaint on 15.10.2018, as on date no reply has been sent towards my order order id: [protected] i placed my order on 11 oct, 2018 for 02 unit of prestige pkgss 1.7 l 1500 w stainless steel electric kettle, for an amount of rs.787/- each.
Furthermore one order of painting in clubbed with above order has again cancelled.
Is there is system or educated team who understand the meaning of rare case, my 03 products have been withdrawn by sneapdeal without any justified reply with respect to customer & snapdeal, based on your sellers failure, how do customers are in default to received the booked priced with full payment to you snapdeal.
No reply by snapdeal looks that you are waiting for court notice, no value of customers complaints for resolving them.
I need reply of my two complaints for 03 products cancellation on urgent basis otherwise there is no way to resolve my painful complaints through consumer court.
I am waiting of your justified reply with delivery of my booked products which have been cancelled by you due to your sellers defaults and not any fault from my side.
Suresh saini
Jaipur
Mob.[protected]

Old complaint. 15.10.2018
Vide order id: [protected] i placed my order on 11 oct, 2018 for 02 unit of prestige pkgss 1.7 l 1500 w
After 4 days without any fault from my side, snapdeal cancelled my order, whereas i was paid my amount. After paying my amount the product was mine and snapdeal was taken my amount in to their financial account.

This is clearcut cheating by snapdeal with customer, if the product was not available why this was shows on portal during season time. Seller agreement is not signed with customers so any default from seller shall be liability of snapdeal co. Such negligence and loose of my opportunity on other online shopping platform are giving me very much harassment and tense. I was purchased my product on your website after a long time waste for getting best price but you fails my hardworking for procurement of above item. This is totally unacceptable from your side. I have lost promo coupon amounts, i have lost 15% cashback offer, i have lost my time, i have lost usage of my money during order and cancellation time, i have taken unnecessary tension by this order. These are only on account of negligent working of m/s snapdeal co. (Online shopping, m/s snapdeal.com).
I am not agreed upon your reply and cancellation of my order.

By this email, i hereby serve you this notice for immediate fullfill of obiligation of m/s snapdeal.com, otherwise i shall have not way to got my products through consumer forum (Court). Please note that all the expenses on account of any legal or other activities on account of above case shall solely be responsibility of your company.
Please take on record and note.

Suresh saini
Registered email id : jai. [protected]@gmail.com
Mob.[protected]

My order id is [protected].
The status is showing delivered. I have checked with my neighbours & security guards. Noone has recieved the order. How is the status showing delivered. Can i please talk to an executive??? I raised an issue via the app & snapdeal support mailed me after checking the issue from the system records as delivered even when i raised the similar.

I had received different product from snapdeal od [protected] and od [protected], then i had placed a return request but my return request was closed i don't know why my request is rejected so, i have returned both defected item to sellers via india post on 8 october 2018 but i haven't received refund in my account yet. I'm so disappointed with snapdeal service. Please help me.

I had received different product from snapdeal od [protected] and od [protected] then i had placed a return request but my return request was closed i don't know why my request is rejected so, i returned both defected item to sellers via india post on 8 october 2018 but i haven't received refund in my account yet. This is the consignment number of parcels via india post :co[protected]in & co[protected]in.

My product was delivered to me today, a red fly mobile phone which i paid rs.4248 on delivery. I tested the phone and found out that the touch screen was not working properly and the cover provided was old and had a lot of scratch marks, plus the handset is very slow and takes a lot of time to unload. I am. Not happy with this product and want to return it with a refund.