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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 133

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J
Joela Tetea
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone trigger l1r1

Address:New Delhi, Delhi, 793001
Website:www.snapdeal.com

I had ordered a mobile phone l1r1 trigger. As it is imported it took about 3 months but then when the time of delivery came no one is delivering anything but it shown delivered on status. I had submit a complaint and they say they will contact me asap but till no one is calling. Very poor service snapdeal is. Really bad. I had waited this for a long time but now all is gone. The site wouldn't help me with my problem....
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J
Jay Mondal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damage product returned but not yet the refund has sent

I did trust on your co. But all my trust had been smashed due to your misconduct. 1st the product alongwithas package were not in good condition. 2nd i had return the returnable product as per your instruction but till now nor the real product neither the refund has reached to me. And last i tried my best to connect with your executive over phone, but alas all my efforts were in vain. So you make me very disappointed....
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K
Krazzy Kosmos
from Solan, Himachal Pradesh
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regarding non-delivery of my watch.

Address:174303

Respected sir/ mam
I've ordered for a watch from snapdeal on 10th august 2018. The same has not been delivered till today. The shipment id is shown as[protected]. Interestingly, the date of delivery is shown as 28-08-18. I've already updated my mobile no. As[protected] as well as my home address. Very poor service from snapdeal & xpressbee or provide me address of courier service at una....
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Address:Pune, Maharashtra, 411038
Website:Snapdeal.com

I had ordered fossil watch (Fs 4656) and instead got (Fs 4487) and that too defective. It seems like a fake watch. This the third time snapdeal has delivered wrong product to me. Prior to this also i had ordered a watch and snapdeal delivered a defective watch and even after replacement they sent a wrong item. Priot to that to the watch delivered was without warranty. It was mentioned in description that the watch had 2 years warranty. Snapdeal...
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A
AniketADeshmukh
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return request closed. i was delivered a wrong item, and now they refuse to return/refund. rs 3700 at stake.

Address:Pune, Maharashtra, 411038
Website:Snapdeal.com

I had ordered fossil watch (Fs 4656) and instead got (Fs 4487) and that too defective. It seems like a fake watch. This the third time snapdeal has delivered wrong product to me. Prior to this also i had ordered a watch and snapdeal delivered a defective watch and even after replacement they sent a wrong item. Priot to that to the watch delivered was without warranty. It was mentioned in description that the watch had 2 years warranty. Snapdeal...
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P
Prakash6612
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

g-shock g397/refund issue

I have returned my item 10days back till now refund money wasn’t credited into my account i was continuously trying to contact with the snapdeal customer care
They are not responding properly
I want clarity issue on my product...
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K
Karthik Doraiswamy
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a lucky draw

Address:560024
Website:Snapdeal

Snapdeal. Company. You win 1st.. Prize (Mahindra xuv500) amount prize rs-14, 85, 000.00 service charge rs - 8, 450/- contact me -[protected]

Lakhan lal chandrakar [protected] (S. B. I) ifsc-sbin0000406
These are the details that i received n got a call so many times regarding the ithe lucky
N the message looks like it’s from company only
(Bz-snapdl) so i donno what to do about this please help....
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S
Sureshkumar Talari
from Chennai, Tamil Nadu
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winning lucky draw for a safari car

Address:Chennai, Tamil Nadu, 603103

Hello there,
I received a message with snap deal header and below is the message.

Congratulation!
Snapdeal online shopping company. Open the luky draw.
Your name salection first winner
1st price-tata safari car.
Cost for-1260000 price gift.
So receive
The charge of registration service payment.
Valid for only one day.
Helpline customer no-[protected]
br...
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A
Anjana VP
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electric razor

Address:Thiruvananthapuram, Kerala, 695301

My order number is [protected] it was for electronic razer for ladies costed me rs 359/- booked on 19/9/2018
It is not
Delivered to me. It is breech o[censored]nderstanding and can not be tolerated.
Mail received as it was delivered and that too in an early date.. I get amazon deleveries in time. Then why not this? No agent called for confirming the address
.. But not to me or my given address. Yoy may cancel delivery...
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A
Ak63
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to change my delivery address

Address:Gurgaon, Haryana

Hi all,

I ordered from snapdeal but by mistake fotgot to change the delivery address. I tried calling customer care soon after placing the order but it went useless. I don’t even see any edit option.

I need to change my delivery address but am not able to do so. I’ve mailed my address details and order id on [protected]@snapdeal.com

Please look into the matter before the order gets shipped and...
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S
sahil5
from Pinjaur, Haryana
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not refunded money in bank account

Address:Patna, Bihar, 800006
Website:chrime

Sir maine syska ka blutooth order kiya tha jo ki mai return kar diya but abhi tak mere aacount me mony refund nahi kiya gaya jo mera refrence no-[protected] bhi diya gaya ki 7-10 days me refund ho jaega aaj 15 dayas ho gaya abhi tak refund nahi kiya gaya...
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S
Sakshi Barad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issues with refund

Address:Mumbai City, Maharashtra, 400057

I had ordered philips bre200/00 satinelle essential epilator. I returned the product and opted for refund option. According to the detail provided by your site the refund was initiated on 28th september but i haven't received my money yet. I contacted the bank but according to them they have not received any such request.
Kindly look into this issue.
Order id - [protected]...
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T
TarunRJ
from Vadamadurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order has been cancelled without any information

Address:Nagpur, Maharashtra, 440024
Website:www.snapdeal.com

Dear sir/madam

As i logged my previous complaint yesterday today i received a mail from snapdeal stating that my order has been cancelled and refund has been initiated. Inspite of giving my order detail for which i have been already waited for a month. And the refund initiated from them that too only 190 rupees which i paid rest of the amount i paid through coupon they mentioned nothing about that. And by the way if they are...
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R
Ranjith Aligeti
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selling fake fastrack watch

Address:505529
Website:Snapdeal.com

Hi,

Snapdeal selling fastrack first copy watches by using fastrack brand. I bought fastrack watch in snapdeal by seeing its brand and warranty details.
But now it I came to know that it is first copy not original fastrack watch.
Please take my complaint into consider do let me know for further details,

Thanks & regards,
Ranjith...
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C
Changez Khan
from Anantapur, Andhra Pradesh
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g shock watch

Address:Vizianagaram, Andhra Pradesh, 535001
Website:Snapdeal.com

Hi Team
I'm trying to contact you but there is no option to connect to you. I have ordered a gshock watch where it clearly says its authentic and box warranty card is included. I received a warranty card but its not original there is no serial number. I tried mailing you 3 times but still u guys are asking me to return the product. I want you guys to deliver me the original product. I don't need money I want the original gshock watch...
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A
Abhimannyu Routh
from Imphal, Manipur
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replacement request closed

Dear snapdeal
My replacement request has been closed since I have cancelled the request by mistake. Now I am not able to access the request further. The item is not received by the courier yet. I want the product to be replaced fast. Please look into it.Order Id:- [protected] &suborder Id:- [protected].The item was a kid boot which I need to gift my brother.I'm in a hurry for it because our festival is near. The shoe is quite smaller...
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M
Mamata Acharya
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product received is a damaged item

Address:Khordha, Odisha, 751001

Today i received a mop cleaner from trader 5253 magic easy spin mop and floor cleaner. The packaging was not good at all, their is no instructions inside and the most important thing the product is a damaged one and the quality of the product is very cheap.

I tried calling the customer no but no use, no one is picking up.

Very bad experience and wrost service i ever got.

I want this product to...
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P
Prakash Zorx
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky winner

Address:Dharwad, Karnataka, 580020

Dear sir,

This message is from snapdeal

Congratulations snapdeal online shopping pvt. Ltd company. You have win 1st. Prize (Tata safari) amount price is rs-1250148.00 you can take your prize payservice charge tax rs-6500/- date.09-oct-2018 contact for details-mr. Nitin kumar singh-[protected]

Ive already paid the 6500 tax amount.

Attaching the screen shots

Person...
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N
novanarayanan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky draw and winning 1100000/- price

Address:Kolkata, West Bengal

I received a letter with a intimation of rs.1lakh and with a scratch card.in the scratch card it was mentioned the i have won 10 lakhs in total 11 lakhs. For that i have to deposit 1% i. E 11000 to person named rehana khan a/c no.[protected] ifsc code sbin0001245. It should be a cheating call. Please take necessary action. The mobile no is available in the photo attached...
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A
Aloke Datta
from Kolkata, West Bengal
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wrong product supplied by snapdeal.com and not giving replacement

Website:www.snapdeal.com

Order id: [protected] (1 item)

I have placed an order on snapdeal.com on 28.09.18. They supplied a wrong product on 03.10.18. I have initiated replacement request to supply correct item on 04.10.18.

Till 09.10.18. They have not send anyone to pickup the item and kept on rescheduling the pickup date since 05.10.18. I have written reminders everyday which are replied by their customer service with false commitment....
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