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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14454

Resolved

9451

Unresolved

5003

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Snapdeal.com reviews & complaints page 13

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Website: Sanpdeal app

I ordered a pair of shoes from snapdeal, but when i get my order shoes doesn't fit me well so I want to replace with a big one, but in my snapdeal account in order section when i saw my replce order it shows me refund of the product its ok for me but when i entered my bank account details or UPI ID the 'CONFIRMED' button is not selected even my account details or UPI ID was right. and i also try call in customer care and through whats app message in snapdeal but i didn't get any response. as a proof i submet one photo and for the security purpose i hide my account number and ifsc code in that photo I can't able to click confirm button as i mentioned above.

Mar 17, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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I've ordered an novel on 25th Jan and received it on 31 jan . And I didn't got what I've ordered so I returned it to snapdeal and they are just making me fool from the date of 2nd fab and it's 6th fab I'm complaining about this I still haven't received my refund amount . SNAPDEAL is fraud and guy's don't believe on them they not provide us the things they have mentioned there . I hope I'll get back my refund amount and I'm sure this comment will help you to chose your online purchasing platform please guys Don't believe on SNAPDEAL

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 7, 2022

Verified Support

Dear Vinita!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: F2,Virgincar Royal, Chandrawaddo,Fatorda-Goa

Money Rs.1086 has been deducted from my account, but order is not confirmed .

Mar 13, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Surti zapa , ghandi roed ,Bardoli

Website: Snapdeal

I didn't get my refund money

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V

Vinitasoni Soni

Feb 6, 2022

They guys are froude. They tell us every time share your bank details and even after shared details for so many times they Don't refund our money ropi

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 7, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: CG 185 Sec 2 Salt Lake kol 91

Sent from Yahoo Mail on Android

On Fri, 4 Feb 2022 at 14:22, Sebabrata Guha
wrote:
I have ordered three items
[protected] - sukki alloy golden traditional necklaces set choker
[protected]- Darshini designs alloy silver traditional necklaces set choker
[protected]- sukki alloy silver traditional necklaces set choker

If these items are not reached then I will take action against u

What is the problem please tell me

Sent from Yahoo Mail on Android

On Fri, 4 Feb 2022 at 13:10, consumercomplaints.in
wrote:
Hello Sebabrata Guha,

SnapDeal Customer Care sent you a message.

You must log in to ConsumerComplaints.in to see or reply to the message.

Regards,
Consumer Complaints Team
www.consumercomplaints.in

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Address: Shameem, Thanjoor.

They are scammers or what I'm not able to take out money and it is around 77590. First they said I will be able to get the money out when I unfreeze the amount . They asked for 29999 twice I paid that them they unfreeze my money but still not able to get my money out. They says bank need more of 39999 as security . Please help me to get my money out . Is there anyone who got their money

Mar 14, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Shameen,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Cg 185 sec 2 Salt Lake kol 91

[protected] - sukki alloy golden traditional necklaces set choker
[protected]- Darshini designs alloy silver traditional necklaces set choker
[protected]- sukki alloy silver traditional necklaces set choker
The status is showing cancelled but I have not cancelled it
Please see what is the problem

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S

Sebabrata Guha

Feb 4, 2022

Please see that these orders don't get cancelled

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Address: https://m.snapdeal.com/

I order on snapdeal ashthadhatu bangle quantity of three at 28 January 2022 but they delivered only one on 2 February 2022. My order ID is [protected]. They are cheat on me.

Mar 11, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Refund amount not received, product return at 23 Jan, i had send 10 Times mail and talk with 12 advisor but not received my money

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 4, 2022

Verified Support

Hi Adhyansh!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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I hv returned an order of Do bhai casual shoes on 17th Dec and snapdeal says that amount has been refunded but even after 1.5 months I hvnt received my refund. I m raising complain in the app again and again. They r saying same that amount has been refunded but that's not true. We r feeling cheated..

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S

Sunita Sheoran

Feb 3, 2022

I m sending the order details

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 4, 2022

Verified Support

Hi Sunita!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Sunita Sheoran's [Complaint's author] reply, Feb 5, 2022

I hv already shared with you. Its Do bhai black casual shoes suborder I'd 49840623076. We r tired of replying same answer again and again but u people r just not solving it. We r now doubting ur intention and thinking of seeking some legal actions

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 8, 2022

Verified Support

Hi Sunita!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Snapdeal is doing fraud with us there is no clear connection between customer and the company no phone is ever connected to their agents I hate to say this but the reason for the downfall of this website is clear, the person delivering order are not talking respectfully, there is not a single place we can put complains if our orders not fulfiled and the we customers are not happy how could you be a better company... Alas...

Mar 10, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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I had ordered boat airpodes a pair but one airpode is damaged and also I have warranty card for one year

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 3, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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I order 3 wallets but i recd only one wallets i pay amount 3 walltes.

my order no. [protected]

pls contact [protected]

Mar 15, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: Vakratund apartment ,wakhan road karad

+[protected] Here is the courier partner number.

He took my parcel 25 January but did not give me the receipt.i don't know his name,

and i didn't get any updates.

six days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 2, 2022

Verified Support

Hi Aftab,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Vakratund apartment,wakhan road karad

+[protected] Here is the courier partner number.

He took my parcel 25 January but did not give me the receipt.i don't know his name,

and i didn't get any updates.

Six days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.

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Address: Vakratund apartment ,wakhan road karad

+[protected] Here is the courier partner number.

He took my parcel yesterday but did not give me the receipt.i don't know his name,
and i didn't get any updates.

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I had returned an item ( sub order id - [protected] ) few days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 1, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

A

Aftab Dange

Feb 1, 2022

Same condition

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Address: snapdeal

Please iam not able to complete the vip 3 task 3rd i pay money for 2 task in vip3 .i want my money back who are i paying .please help me .

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 31, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 31, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Hi
My name is Sandip, mobile number [protected] registered on app,
I have ordered and returned shoes, product is picked up but not updated on app, if it is not updated how will I get refund

Mar 6, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2022

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Snapdeal

I haven't received my order bt msg is showing status it is delivered. I had ordered the product of noise cancellation pads for machine on january 23.I have received msg that the product is delivered on jan 28. Ihavenot received .

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K

Kaurmanjot

from AMRITSAR, Punjab

Jan 28, 2022

I have received my parcel now...Thanks Snapdeal...Thankyou soo much such a nice product..

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 29, 2022

Verified Support

Hi Manjot!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal"!

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