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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 13

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B
Banu Patel
Feb 4, 2022
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Address: Surti zapa , ghandi roed ,Bardoli
Website: Snapdeal

I didn't get my refund money
Snapdeal.com customer support has been notified about the posted complaint.
They guys are froude. They tell us every time share your bank details and even after shared details for so many times they Don't refund our money ropi
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    S
    Sebabrata Guha
    Feb 4, 2022
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    Address: CG 185 Sec 2 Salt Lake kol 91

    Sent from Yahoo Mail on Android

    On Fri, 4 Feb 2022 at 14:22, Sebabrata Guha
    wrote:
    I have ordered three items
    [protected] - sukki alloy golden traditional necklaces set choker
    [protected]- Darshini designs alloy silver traditional necklaces set choker
    [protected]- sukki alloy silver traditional necklaces set choker

    If these items are not reached then I will take action against u

    What is the problem please tell me

    Sent from Yahoo Mail on Android

    On Fri, 4 Feb 2022 at 13:10, consumercomplaints.in
    wrote:
    Hello Sebabrata Guha,

    SnapDeal Customer Care sent you a message.

    You must log in to ConsumerComplaints.in to see or reply to the message.

    Regards,
    Consumer Complaints Team
    www.consumercomplaints.in
    Snapdeal.com customer support has been notified about the posted complaint.
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      S
      Shameem Sha
      Feb 4, 2022
      Resolved
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      Resolved

      Address: Shameem, Thanjoor.

      They are scammers or what I'm not able to take out money and it is around 77590. First they said I will be able to get the money out when I unfreeze the amount . They asked for 29999 twice I paid that them they unfreeze my money but still not able to get my money out. They says bank need more of 39999 as security . Please help me to get my money out . Is there anyone who got their money
      +1 photos
      Mar 14, 2022
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 07, 2022
      Snapdeal.com Customer Care's response
      Dear Shameen,

      Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

      Regards,
      Team Snapdeal
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        S
        Sebabrata Guha
        Feb 4, 2022
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        Address: Cg 185 sec 2 Salt Lake kol 91

        [protected] - sukki alloy golden traditional necklaces set choker
        [protected]- Darshini designs alloy silver traditional necklaces set choker
        [protected]- sukki alloy silver traditional necklaces set choker
        The status is showing cancelled but I have not cancelled it
        Please see what is the problem
        Snapdeal.com customer support has been notified about the posted complaint.
        Please see that these orders don't get cancelled
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          R
          RANJAN VISHWAKARMA
          Feb 4, 2022
          Resolved
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          Resolved

          Address: https://m.snapdeal.com/

          I order on snapdeal ashthadhatu bangle quantity of three at 28 January 2022 but they delivered only one on 2 February 2022. My order ID is [protected]. They are cheat on me.
          +1 photos
          Mar 11, 2022
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 07, 2022
          Snapdeal.com Customer Care's response
          Dear Customer,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Regards,
          Team Snapdeal
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            A
            Adhyansh-akansha
            Feb 4, 2022
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            Refund amount not received, product return at 23 Jan, i had send 10 Times mail and talk with 12 advisor but not received my money
            Snapdeal.com customer support has been notified about the posted complaint.
            Hi Adhyansh!

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              S
              Sunita Sheoran
              Feb 3, 2022
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              I hv returned an order of Do bhai casual shoes on 17th Dec and snapdeal says that amount has been refunded but even after 1.5 months I hvnt received my refund. I m raising complain in the app again and again. They r saying same that amount has been refunded but that's not true. We r feeling cheated..
              Snapdeal.com customer support has been notified about the posted complaint.
              I m sending the order details

              Not refunding my amount - Comment #3953103 - Image #0
              Hi Sunita!

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
              Sunita Sheoran's [Complaint's author] reply, Feb 5, 2022
              I hv already shared with you. Its Do bhai black casual shoes suborder I'd 49840623076. We r tired of replying same answer again and again but u people r just not solving it. We r now doubting ur intention and thinking of seeking some legal actions
              Hi Sunita!

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                S
                Sharma_avdhesh
                from Muzaffarnagar, Uttar Pradesh
                Feb 3, 2022
                Resolved
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                Resolved

                Snapdeal is doing fraud with us there is no clear connection between customer and the company no phone is ever connected to their agents I hate to say this but the reason for the downfall of this website is clear, the person delivering order are not talking respectfully, there is not a single place we can put complains if our orders not fulfiled and the we customers are not happy how could you be a better company... Alas...
                Mar 10, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2022
                Snapdeal.com Customer Care's response
                Dear Customer,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                Regards,
                Team Snapdeal
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                  L
                  LoviSh Sachdeva
                  Feb 3, 2022
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                  I had ordered boat airpodes a pair but one airpode is damaged and also I have warranty card for one year
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear Customer,

                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                  Thanks!
                  Team Snapdeal
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                    G
                    gsgowri
                    from chennai, Tamil Nadu
                    Feb 2, 2022
                    Resolved
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                    Resolved

                    I order 3 wallets but i recd only one wallets i pay amount 3 walltes.

                    my order no. [protected]

                    pls contact [protected]
                    Mar 15, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 03, 2022
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      A
                      Aftab Dange
                      Feb 1, 2022
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                      Address: Vakratund apartment ,wakhan road karad

                      +[protected] Here is the courier partner number.

                      He took my parcel 25 January but did not give me the receipt.i don't know his name,

                      and i didn't get any updates.

                      six days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Hi Aftab,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
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                        Aftab Dange
                        Feb 1, 2022
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                        Address: Vakratund apartment,wakhan road karad

                        +[protected] Here is the courier partner number.

                        He took my parcel 25 January but did not give me the receipt.i don't know his name,

                        and i didn't get any updates.

                        Six days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.
                        Snapdeal.com customer support has been notified about the posted complaint.
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                          Aftab Dange
                          Feb 1, 2022
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                          Address: Vakratund apartment ,wakhan road karad

                          +[protected] Here is the courier partner number.

                          He took my parcel yesterday but did not give me the receipt.i don't know his name,
                          and i didn't get any updates.
                          Snapdeal.com customer support has been notified about the posted complaint.
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                            S
                            Smita_M
                            from MUMBAI, Maharashtra
                            Jan 31, 2022
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                            I had returned an item ( sub order id - [protected] ) few days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Customer,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
                            Same condition
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                              R
                              ritusuman
                              Jan 30, 2022
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                              Address: snapdeal

                              Please iam not able to complete the vip 3 task 3rd i pay money for 2 task in vip3 .i want my money back who are i paying .please help me .
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
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                                M
                                Money Turtle - Infotainment TV
                                Jan 29, 2022
                                Resolved
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                                Resolved

                                Hi
                                My name is Sandip, mobile number [protected] registered on app,
                                I have ordered and returned shoes, product is picked up but not updated on app, if it is not updated how will I get refund
                                +1 photos
                                Mar 6, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 31, 2022
                                Snapdeal.com Customer Care's response
                                Hi Customer,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
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                                  K
                                  Kaurmanjot
                                  from AMRITSAR, Punjab
                                  Jan 28, 2022
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                                  Address: Snapdeal

                                  I haven't received my order bt msg is showing status it is delivered. I had ordered the product of noise cancellation pads for machine on january 23.I have received msg that the product is delivered on jan 28. Ihavenot received .
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  I have received my parcel now...Thanks Snapdeal...Thankyou soo much such a nice product..
                                  Hi Manjot!

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal"!
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                                    Push_paraja
                                    Jan 28, 2022
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                                    Pushparaja.s
                                    PH.no:[protected]

                                    Some one is calling us from Snapdeal and said that we won the lucky draw contest and won the Mahendra car which worth 12lakhs and also ask us to pay rs : 12, 580 to take the car. If it is true please notify us and if it is wrong please enquire about this. The phone number of a person calling us : +[protected]
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Customer!

                                    Please do not respond to any Spam Link/Phone Call/Email/SMS/Letter claiming to offer rewards/cashback/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                    Regards,
                                    Team Snapdeal
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                                      A
                                      Asokan K T
                                      from Bengaluru, Karnataka
                                      Jan 28, 2022
                                      Resolved
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                                      Resolved

                                      Refer to sub order id [protected].
                                      I made a complaint to customer care regarding the product on 26/01/2022 and asked for the replacement. The product is not 5 layer and also the product is not as per the picture shown in the sight.
                                      Mar 7, 2022
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 29, 2022
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
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                                        K
                                        Kaushal Singh Rajawat
                                        Jan 28, 2022
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                                        Ordered a saree of Gazzal fashion orange Georgette party wear saree & Frionkandy A-line skirt Multicolour. I didn't Like it that's why I returned both. And our Pick up is Unsuccessful because of Delivery boy He send us code but I didn't get it. This is your easy return policy? In this situation what I can do? I want you to refund us.
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
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