Claimed

Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14450

Resolved

9451

Unresolved

4999

Amazing! 🤩 It’s great to see how Snapdeal.com is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Snapdeal.com’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Online Shopping

Snapdeal.com

Snapdeal.com reviews & complaints page 13

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: CG 185 Sec 2 Salt Lake kol 91

Sent from Yahoo Mail on Android

On Fri, 4 Feb 2022 at 14:22, Sebabrata Guha
wrote:
I have ordered three items
[protected] - sukki alloy golden traditional necklaces set choker
[protected]- Darshini designs alloy silver traditional necklaces set choker
[protected]- sukki alloy silver traditional necklaces set choker

If these items are not reached then I will take action against u

What is the problem please tell me

Sent from Yahoo Mail on Android

On Fri, 4 Feb 2022 at 13:10, consumercomplaints.in
wrote:
Hello Sebabrata Guha,

SnapDeal Customer Care sent you a message.

You must log in to ConsumerComplaints.in to see or reply to the message.

Regards,
Consumer Complaints Team
www.consumercomplaints.in

Snapdeal.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shameem, Thanjoor.

They are scammers or what I'm not able to take out money and it is around 77590. First they said I will be able to get the money out when I unfreeze the amount . They asked for 29999 twice I paid that them they unfreeze my money but still not able to get my money out. They says bank need more of 39999 as security . Please help me to get my money out . Is there anyone who got their money

+1 photos

Mar 14, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Shameen,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Cg 185 sec 2 Salt Lake kol 91

[protected] - sukki alloy golden traditional necklaces set choker
[protected]- Darshini designs alloy silver traditional necklaces set choker
[protected]- sukki alloy silver traditional necklaces set choker
The status is showing cancelled but I have not cancelled it
Please see what is the problem

Snapdeal.com customer support has been notified about the posted complaint.

View replies

S

Sebabrata Guha

Feb 4, 2022

Please see that these orders don't get cancelled

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: https://m.snapdeal.com/

I order on snapdeal ashthadhatu bangle quantity of three at 28 January 2022 but they delivered only one on 2 February 2022. My order ID is [protected]. They are cheat on me.

+1 photos

Mar 11, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Refund amount not received, product return at 23 Jan, i had send 10 Times mail and talk with 12 advisor but not received my money

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 4, 2022

Verified Support

Hi Adhyansh!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I hv returned an order of Do bhai casual shoes on 17th Dec and snapdeal says that amount has been refunded but even after 1.5 months I hvnt received my refund. I m raising complain in the app again and again. They r saying same that amount has been refunded but that's not true. We r feeling cheated..

Snapdeal.com customer support has been notified about the posted complaint.

View replies

S

Sunita Sheoran

Feb 3, 2022

I m sending the order details

Not refunding my amount - Comment #3953103 - Image #0

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 4, 2022

Verified Support

Hi Sunita!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Sunita Sheoran's [Complaint's author] reply, Feb 5, 2022

I hv already shared with you. Its Do bhai black casual shoes suborder I'd 49840623076. We r tired of replying same answer again and again but u people r just not solving it. We r now doubting ur intention and thinking of seeking some legal actions

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 8, 2022

Verified Support

Hi Sunita!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Snapdeal is doing fraud with us there is no clear connection between customer and the company no phone is ever connected to their agents I hate to say this but the reason for the downfall of this website is clear, the person delivering order are not talking respectfully, there is not a single place we can put complains if our orders not fulfiled and the we customers are not happy how could you be a better company... Alas...

Mar 10, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered boat airpodes a pair but one airpode is damaged and also I have warranty card for one year

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 3, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I order 3 wallets but i recd only one wallets i pay amount 3 walltes.

my order no. [protected]

pls contact [protected]

Mar 15, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vakratund apartment ,wakhan road karad

+[protected] Here is the courier partner number.

He took my parcel 25 January but did not give me the receipt.i don't know his name,

and i didn't get any updates.

six days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 2, 2022

Verified Support

Hi Aftab,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Vakratund apartment,wakhan road karad

+[protected] Here is the courier partner number.

He took my parcel 25 January but did not give me the receipt.i don't know his name,

and i didn't get any updates.

Six days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.

Snapdeal.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vakratund apartment ,wakhan road karad

+[protected] Here is the courier partner number.

He took my parcel yesterday but did not give me the receipt.i don't know his name,
and i didn't get any updates.

Snapdeal.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had returned an item ( sub order id - [protected] ) few days back. After that there is no communication from snapdeal on the refund of this product. They are not updating the status of the refund on their website as well. I have followed up with them atleast for 5 times till now. But they always ask to wait for 24 hrs & do nothing even after 24 hrs. Please help me with this to get my refund back.

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 1, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

A

Aftab Dange

Feb 1, 2022

Same condition

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: snapdeal

Please iam not able to complete the vip 3 task 3rd i pay money for 2 task in vip3 .i want my money back who are i paying .please help me .

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 31, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 31, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hi
My name is Sandip, mobile number [protected] registered on app,
I have ordered and returned shoes, product is picked up but not updated on app, if it is not updated how will I get refund

+1 photos

Mar 6, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2022

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Snapdeal

I haven't received my order bt msg is showing status it is delivered. I had ordered the product of noise cancellation pads for machine on january 23.I have received msg that the product is delivered on jan 28. Ihavenot received .

Snapdeal.com customer support has been notified about the posted complaint.

View replies

K

Kaurmanjot

from AMRITSAR, Punjab

Jan 28, 2022

I have received my parcel now...Thanks Snapdeal...Thankyou soo much such a nice product..

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 29, 2022

Verified Support

Hi Manjot!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal"!

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Pushparaja.s
PH.no:[protected]

Some one is calling us from Snapdeal and said that we won the lucky draw contest and won the Mahendra car which worth 12lakhs and also ask us to pay rs : 12, 580 to take the car. If it is true please notify us and if it is wrong please enquire about this. The phone number of a person calling us : +[protected]

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 29, 2022

Verified Support

Dear Customer!

Please do not respond to any Spam Link/Phone Call/Email/SMS/Letter claiming to offer rewards/cashback/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Refer to sub order id [protected].
I made a complaint to customer care regarding the product on 26/01/2022 and asked for the replacement. The product is not 5 layer and also the product is not as per the picture shown in the sight.

Mar 7, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Ordered a saree of Gazzal fashion orange Georgette party wear saree & Frionkandy A-line skirt Multicolour. I didn't Like it that's why I returned both. And our Pick up is Unsuccessful because of Delivery boy He send us code but I didn't get it. This is your easy return policy? In this situation what I can do? I want you to refund us.

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 29, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My amount was not refunded yet.

Snapdeal.com customer support has been notified about the posted complaint.

View replies

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 30, 2022

Verified Support

Dear Akhil,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 6 days.

Regards,
Team Snapdeal

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines