Snapdeal.com Complaints & Reviews

First My order date delay now order out for delivery but not delivered and show cancel in the app this is the bad consumer experience

I have ordered 2 separate purchase of 2 sets of women t shirts, Snapdeal clubbed the delivery of both products, but delivered only 1 set, the remaining 1 set is yet not delivered and is missing.

I have contacted customer care multiple times but the answer is same that they are investigation, they don't even let me talk to any senior or not providing me refund. I am highly dissatisfied as this is not happened once with Snapdeal. pathetic support and delivery experience, these people are frauds.

I have ordered neet chemistry question bank. Instead of English I received in Hindi. I want to return it but it is showing that your return request is closed. I tried contacting them but I didn't get proper response from them.

I have booked a product from Snapdeal it came as damaged product and ecart people are not picking up the product

My name is reet kapoor & my UPI no. Is [protected]@paytm
I had ordered Swiss beauty full coverage creamy concealer nigro pack of 2 10 ml.
Bt I got only 1 pack so I requested to the customer care to pick up that courier &refund me. They picked up my courier & I got my refund back which is 359rs. But, accidentally my husband sent the money back to the snapdeal no. With the amount of 350rs.
Till now I sent alot of mails regarding this issue& customer care service blocking me. I want my money back pls help me regarding this I also have screenshots related to this issue

I ordered a toy from Snapdeal.. on 7th March.. and did the payment through UPI on same day.. the delivery is estimated to be today.. but now it is showing that I placed the order yesterday i.e. (13th March) . Even my order was packed on 8th March.. but now it is showing that it is not even packed.. I called to costumer care on 11 th March they told that my order is packed.. but haven't told why the further process is delaying.. but today when I checked it is showing that I placed the order yesterday.. and the delivery is now estimated to be on 24th March.. it was a gift I am going to give someone really very special.. Being a reputed company, It is your responsibility that the costumer not be disappointed.. it was my first order to Snapdeal.. and really special one... Please, give my order as soon as possible.. I have my commitments and as a distributor it is your responsibility to satisfy your costumer.. I am really very disappointed.. plzzz give my order as soon as possible..

I ordered one Jaypee snapsteel insulated lunch box a few days ago these month which has been delivered to me today. It cost me Rs. 675/- . I received a totally damaged product. This is my first deal with snapdeal. And I am terribly dissatisfied.

I visited this website https://snapdeal-india.com/index/order/index.html to make money. I got assistance from a women named Margarete. She is guiding me to help merchant to complete his orders to get rewards like 10% 20% and 30% commision.

I followed the process and I get 2 completed widhrawals.

The 3rd time it kept on saying that I needed to complete more tasks to withdraw the money. I payed 50700 on total and still it didn't unfreeze. Now they are asking me to pay a refundable tax of rs. 39999 to withdraw all my money along with the commision. O don't want to put more Money. Please help me get my money back.

3 kids broken. 1 product fully damaged

They cant accept my refund request. But they accept the return request.

Sir iam searching time 140/-but
order purchasing time199/- how to possible it ?

I'm sabiya nabi I'm student of class 12th I'm 19 years old i want to refund my money please help me to refund my money please help me

On 17th January '22 I placed an order for a vacuum cleaner ( suborder Id [protected] ) on Snapdeal.com, the prepaid order delivery was scheduled for 21 Jan '22, on the 21st i called snapdeal customer care via the app. to inquire why even on the day of delivery the status was showing as "not shipped", I was told that the matter would be resolved in 24 hrs, as the status had not changed even on the 23rd I was compelled to initiate a cancellation of my order, i received a notification of my cancellation request being received and accepted but even to date my refund has not been credited to my account. I made several representations to even the CEO of the company but to no avail, they are brazen in their intentions to cheat and defraud a customer.

suborder Id [protected]
placed on 17 Jan '22
cancellation requested on 23rd Jan '22

prepaid amount Rs 6685

Dear Team.
We have order two time asian running shoes but snapdeal not de delever My order til date and customer service is very bed call not forward to any executive person
Sb order id [protected]

I have ordered a commander shoes black casual shoes and I got a golden black shoes and the shoes was tight for my feet .I placed a return request and the shoes was taken by the delivery man.The delivery man is saying that the shoes is different and neither I'm having my shoes nor my money is refunded.I'm mentally disturbed due to this. I want my money back.

DEAR Sir / Madam,

Product - AIRTEL DTH REMOTE
Suborder ID. [protected]
Placed on - 23/02/2022

AC REMOTE has been delivered instead
Of AIRTEL DTH REMOTE.

I Immediately lodged the return request
without the product image, since, the access for image uploading in your app was not possible.

Pick-up has been rejected by your courier person due to mis-match of product image between actual and your system image.

And then, I spoken to your customer executive in Help centre by way of "CALL ME" Provision. He said that a mail ID will be get shared to me and asked to upload the product image in it.

Whereas no mail from your end so far in this connection.Hence I request you to kindly arrange for returning the product at the earliest.

I append the product image for your kind reference and doing the needful.

Regards
D SEKAR

Dear sir,

While ordered that time, am already paid the Amount. But order form shows CASH ON DELIVERY.

So we paid 2 times for one item. How to make a refund request?.

I try to contact ur customer care. Unable to speak with your customer care officers.

Kindly advise. Waiting for your favourable response.

Thanks and Regards
B.Suresh

Portronics has cheated and delivered me a mobile stand POR-122 of Rs 699 MRP instead of my ordered POR-549 24 watt Bluetooth speaker. I paid the full amount of Rs-2699/- and got the another thing. You should look in to the matter immediately and supply me my ordered device. Otherwise I will go to the consumer court and I will tell all my relatives, friends and contact persons not to purchase any product from Snapdeal. It is also a matter of serious concern for Snapdeal's reputation. It can cause huge loss and ugly image among the consumers. My anxiety is quite natural. Please take immediate action against the Portronics Digital and give me my ordered device- POR-549 24 watt Bluetooth speaker.

S. M. Hashmi

[protected]
Suborder Id- [protected]
Placed on - 23.02.2022
Delivered on- 28.02.2022

I got a call that Snapdeal is celebrating 8years anniversary and as part of that they told me that I won the lucky draw and it’s a Tata nexon car or cash of 6 lakhs. So, I wanted Snapdeal to take action immediately or else I am gonna file a case on this issue
The number that I got a call from is +[protected]

My refund not refundable