Claimed

Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
Resolved
9451
Unresolved
5003
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kishan Dodani
Dec 25, 2021
Report
Copy

Address: Near city kotwali ramna tola satna, Satna

I can't ordered any product but it is delivered in my residence address without message without inform and it is also taking cash.
Snapdeal.com customer support has been notified about the posted complaint.
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    Yaaan
    Dec 24, 2021
    Resolved
    Report
    Copy
    Resolved

    Almost called more than 22 customer care of Snapdeal the expected date of delivery are extended continuously from the ordered date of 8/11/21 . The fedex courier is informed me that they are unable to deliver my product but the.company has making me scapegoat. please refund my money.
    Feb 19, 2022
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Dec 28, 2021
    Snapdeal.com Customer Care's response
    Hi Yaaan!

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    Jan 02, 2022
    Updated by Yaaan
    My product is lying in Gurgaon from he courier has informed me that they are unable to deliver my product here at Port Blair so refund at an earliest
    Verified Support
    Jan 04, 2022
    Snapdeal.com Customer Care's response
    Hi Yaaan!

    Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohituppal3070
      from Jammu, Jammu and Kashmir
      Dec 24, 2021
      Resolved
      Report
      Copy
      Resolved

      I Am An Snapdeal Customer With Mobile No. [protected] I Ordered Lysaa White Shoes And Received Order On 9 November And Requested Exchange As Size Of Shoe Was Small On 11 November But Till Now Today 24 December My Product Isn't Picked Up Even After Multiple Complaints My Issue Is Not Resolved Even My Product Is Not Showing Under Orders Section And I Am Unable To Contact Snapdeal For Help I Feel Cheated Very Disappointed With Snapdeal It Makes Me Feel About Scary Scams Happened In Online Shopping
      Jan 29, 2022
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Dec 24, 2021
      Updated by Mohituppal3070
      Still No Update I Fill The Order No Of Another Purchase Because My Lysaa White Shoes Order Is Not Visible Under My Orders Section In Snapdeal
      Verified Support
      Dec 27, 2021
      Snapdeal.com Customer Care's response
      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        9
        967 batchi
        Dec 23, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: 64-2-1k,rajanagar colony ,Prathapnagar,srigurupriya, kakinada,andhrapradesh 533004

        Please check my sub orders
        [22/12, 4:54 pm] Suborder [protected]
        [22/12, 4:55 pm] Another sub order
        [protected].
        For support of two sets of concave mirrors sets for car. Amount 448 rupees paid but after opening the parcel only one set existing. Trying to contact you. But nobody answering. It's a fraud
        Feb 1, 2022
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Dec 23, 2021
        Updated by 967 batchi
        Trying to contact nobody answer
        Verified Support
        Dec 27, 2021
        Snapdeal.com Customer Care's response
        Dear Customer,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Hardik8980
          from Bhavnagar, Gujarat
          Dec 23, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: Snapdeal

          Snapdeal people do a lot of fraud with everyone not returning my refund
          Dec 23, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Dec 23, 2021
          Updated by Hardik8980
          If I am not returning my refund yet, then action should be taken against him as soon as possible
          Dec 23, 2021
          Updated by Hardik8980
          I haven't received any refund yet
          Verified Support
          Dec 23, 2021
          Snapdeal.com Customer Care's response
          Dear Customer,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
          Please refund money
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hardik8980
            from Bhavnagar, Gujarat
            Dec 23, 2021
            Report
            Copy

            Address: Snapdeal

            Main Snapdeal walon Ko do bar bank account ki details de hai fir bhi Mera refund mujhe wapas nahin mila hai 20 din ho gaya hai abhi tak uska koi refund ka ata pata nahin hai har bar incorrect batata h
            Snapdeal.com customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hakim Showkat
              Dec 22, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Buchwara dalgate srinagar

              Sir I have refunded bullmer cotton t shirt on the same day when received .But till date payment is not credited
              Jan 25, 2022
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 23, 2021
              Snapdeal.com Customer Care's response
              Dear Customer,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
              i want my money back.i am not able to complete the vip3 task3 .please return my money.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saritakandagatla
                from Bhiwandi, Maharashtra
                Dec 22, 2021
                Resolved
                Report
                Copy
                Resolved

                Order No [protected] bank details also provided but refund not received
                Jan 26, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 23, 2021
                Snapdeal.com Customer Care's response
                Dear Customer,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                Regards,
                Team Snapdeal
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Saritakandagatla
                  from Bhiwandi, Maharashtra
                  Dec 22, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Order Number [protected] snapdeal not yet picked up the product. I placed the pickup request but no response from them
                  Jan 27, 2022
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dec 22, 2021
                  Updated by Saritakandagatla
                  Raise the complaint
                  Verified Support
                  Dec 23, 2021
                  Snapdeal.com Customer Care's response
                  Dear Customer,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saritakandagatla
                    from Bhiwandi, Maharashtra
                    Dec 22, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Order Number [protected] bank details provided but refund not received.
                    Jan 27, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 23, 2021
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Samina naqash
                      Dec 20, 2021
                      Report
                      Copy

                      Website: Snapdeal consumer complaints.in

                      There was offer of three items, multanni mitti, wild turmeric and orange peel powder.But I paid for three and got only one item i.e orange peel powder in the box.
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear Samina,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aj Gamit
                        Dec 20, 2021
                        Report
                        Copy

                        Address: New delhi, india

                        Defective cover sent in parcel. Have processed the replacement since 5 days so far no one has come to pick up the parcel.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          VaniG1
                          from Secunderabad, Telangana
                          Dec 19, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Akhand Distributors private Limited, 84 lower ground floor, sector 28 Gurgaon city Gurgaon, Haryana (06) 12202

                          I brought an Oraimo tempo 2s ofb 21 smart fitness band. Ordered on December 6th 2021, since then I couldn't reach customer service of snapdeal since they sent me an defective piece which is of no use at all and it is an non refundable item. How come distributors won't check it and send it customers to make us fool.

                          Invoice # S3AD93/21/360
                          Invoice date: 06- dec- 2021
                          Jan 17, 2022
                          Complaint marked as Resolved 
                          I thought Consumer complain won't work too but it actually works and they resolved my issue by refunding . Thanks CC. In abroad it will be very quick but in India it will take time.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 22, 2021
                          Snapdeal.com Customer Care's response
                          Hi Vani,

                          I am sorry for the unpleasant experience you’ve been through. Please share your order ID, so that I can get this checked on priority.

                          Regards
                          Team Snapdeal
                          Dec 23, 2021
                          Updated by VaniG1
                          Order number: [protected].
                          Please find the attached receipt for more details.
                          Thank you for the response and I would be great if you could resolve it.

                          Verified Support
                          Jan 07, 2022
                          Snapdeal.com Customer Care's response
                          Dear Vani,

                          Hope you are doing well.

                          Thanks for sharing the order details. Your concern has been escalated and you will be contacted by our team at the earliest.

                          Regards,

                          Team Snapdeal
                          Jan 07, 2022
                          Updated by VaniG1
                          I am sorry, I still don't hear you, you tried to respond me but I don't see your response dated on 7th January 2021.

                          Try to rectify please and sort this issue asap.
                          Hi, I don't hear you yet! Please try to resolve it asap. Thank you.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saranya Sangeetha
                            Dec 19, 2021
                            Report
                            Copy

                            Address: T.K. Nagar, 635117

                            I have ordered 2 different kurti from Sherine Beige brand on 13th December. Yesterday I recieved the parcel. In the invoice it has mentioned as 2 dresses but inside I have received only one dress that too which I didn't order. Kindly get back to me
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Hi Saranya!

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mohit@sharma
                              from Kota, Rajasthan
                              Dec 18, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I ordered a book (M. Laxmikant) on 13/12/2021 on snapdeal.com. When I got this book, I find that I ordered the book of an old edition, so I requested to return this book and I initiated the process. Today (18/12/2021) I checked the track record for returning the book, I saw that snapdeal closed my request.
                              I also ordered the same book of the new edition on snapdeal. I also completed the payment for both books.
                              Please help me to return the old edition book.
                              Jan 20, 2022
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2021
                              Snapdeal.com Customer Care's response
                              Hi Mohit!

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohit@sharma
                                from Kota, Rajasthan
                                Dec 18, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I ordered a book (M. Laxmikant) on 17/12/2021 on snapdeal.com. When I got this book, I find that I ordered the book of an old edition, so I requested to a return this book and I initiated the process. Today (18/12/2021) I checked the track record for returning the book, I saw that snapdeal closed my request.
                                I also ordered the same book of the new edition on snapdeal. I also completed the payment for both books.
                                Please help me to return the old edition book.
                                Jan 20, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 20, 2021
                                Snapdeal.com Customer Care's response
                                Dear Mohit!

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal"
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhargavi Marathe
                                  Dec 18, 2021
                                  Report
                                  Copy

                                  4 orders that were placed are showing Cancelled status. However the products were delivered to us and returned as well. Refund money was processed but we have not yet received the same even after continuous follow up. It have been over 1 month.
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Hi Bhargawi!

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yaaan
                                    Dec 18, 2021
                                    Report
                                    Copy

                                    I have ordered my product on 08/11/2021 still not received yet please refund or provide the product
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Hi Yaan!

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Malathi Madhavan
                                      Dec 18, 2021
                                      Report
                                      Copy

                                      Hi, I need your help for my two suborders. [protected] and [protected].
                                      In my above two orders totally I have ordered for 100 masks (50+ 50) and paid 239+239= 478 Rs. But I have received only 50 masks in total against invoice no.SOF9A9/21/140676 dt 12-Dec-2021. Please send the remaining 50 masks immediately to my address.
                                      Malathi Madhavan
                                      [protected]
                                      malathi.[protected]@gmail.com
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        mlsurywanshi
                                        Dec 18, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I had brought a product order no- SF[protected]SDM product quality very poor so I am requested many times but . Snap deal did not responce.
                                        Jan 26, 2022
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 20, 2021
                                        Snapdeal.com Customer Care's response
                                        Hi Suryawanshi!

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit