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3.6
Updated: Nov 24, 2025
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9451
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Snapdeal.com reviews & complaints page 17

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Y
Yaaan
Dec 24, 2021
Resolved
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Resolved

Almost called more than 22 customer care of Snapdeal the expected date of delivery are extended continuously from the ordered date of 8/11/21 . The fedex courier is informed me that they are unable to deliver my product but the.company has making me scapegoat. please refund my money.
Feb 19, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2021
Snapdeal.com Customer Care's response Hi Yaaan!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Jan 02, 2022
Updated by Yaaan My product is lying in Gurgaon from he courier has informed me that they are unable to deliver my product here at Port Blair so refund at an earliest
Verified Support
Jan 04, 2022
Snapdeal.com Customer Care's response Hi Yaaan!

Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    M
    Mohituppal3070
    from Jammu, Jammu and Kashmir
    Dec 24, 2021
    Resolved
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    Resolved

    I Am An Snapdeal Customer With Mobile No. [protected] I Ordered Lysaa White Shoes And Received Order On 9 November And Requested Exchange As Size Of Shoe Was Small On 11 November But Till Now Today 24 December My Product Isn't Picked Up Even After Multiple Complaints My Issue Is Not Resolved Even My Product Is Not Showing Under Orders Section And I Am Unable To Contact Snapdeal For Help I Feel Cheated Very Disappointed With Snapdeal It Makes Me Feel About Scary Scams Happened In Online Shopping
    Jan 29, 2022
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Dec 24, 2021
    Updated by Mohituppal3070     Still No Update I Fill The Order No Of Another Purchase Because My Lysaa White Shoes Order Is Not Visible Under My Orders Section In Snapdeal
    Verified Support
    Dec 27, 2021
    Snapdeal.com Customer Care's response     Dear Customer,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

    Regards,
    Team Snapdeal
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      9
      967 batchi
      Dec 23, 2021
      Resolved
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      Resolved

      Address: 64-2-1k,rajanagar colony ,Prathapnagar,srigurupriya, kakinada,andhrapradesh 533004

      Please check my sub orders
      [22/12, 4:54 pm] Suborder [protected]
      [22/12, 4:55 pm] Another sub order
      [protected].
      For support of two sets of concave mirrors sets for car. Amount 448 rupees paid but after opening the parcel only one set existing. Trying to contact you. But nobody answering. It's a fraud
      Feb 1, 2022
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Dec 23, 2021
      Updated by 967 batchi       Trying to contact nobody answer
      Verified Support
      Dec 27, 2021
      Snapdeal.com Customer Care's response       Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

      Regards,
      Team Snapdeal
      Helpful
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        H
        Hardik8980
        from Bhavnagar, Gujarat
        Dec 23, 2021
        Resolved
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        Resolved

        Address: Snapdeal

        Snapdeal people do a lot of fraud with everyone not returning my refund
        +1 photos
        Dec 23, 2021
        Complaint marked as Resolved 
        [email protected]
        Snapdeal.com customer support has been notified about the posted complaint.
        Dec 23, 2021
        Updated by Hardik8980         If I am not returning my refund yet, then action should be taken against him as soon as possible
        Dec 23, 2021
        Updated by Hardik8980         I haven't received any refund yet
        Verified Support
        Dec 23, 2021
        Snapdeal.com Customer Care's response         Dear Customer,

        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
        View replies
        Please refund money

        Bluetooth wireless earphone - Comment #3935550 - Image #0
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          H
          Hardik8980
          from Bhavnagar, Gujarat
          Dec 23, 2021
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          Address: Snapdeal

          Main Snapdeal walon Ko do bar bank account ki details de hai fir bhi Mera refund mujhe wapas nahin mila hai 20 din ho gaya hai abhi tak uska koi refund ka ata pata nahin hai har bar incorrect batata h
          Snapdeal.com customer support has been notified about the posted complaint.
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            H
            Hakim Showkat
            Dec 22, 2021
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            Resolved

            Address: Buchwara dalgate srinagar

            Sir I have refunded bullmer cotton t shirt on the same day when received .But till date payment is not credited
            Jan 25, 2022
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 23, 2021
            Snapdeal.com Customer Care's response             Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
            View replies
            i want my money back.i am not able to complete the vip3 task3 .please return my money.

            Refund of payment - Comment #3951296 - Image #0
            Refund of payment - Comment #3951296 - Image #1
            Refund of payment - Comment #3951296 - Image #2
            Refund of payment - Comment #3951296 - Image #3
            Refund of payment - Comment #3951296 - Image #4
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              S
              Saritakandagatla
              from Bhiwandi, Maharashtra
              Dec 22, 2021
              Resolved
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              Resolved

              Order No [protected] bank details also provided but refund not received
              Jan 26, 2022
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 23, 2021
              Snapdeal.com Customer Care's response               Dear Customer,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
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                S
                Saritakandagatla
                from Bhiwandi, Maharashtra
                Dec 22, 2021
                Resolved
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                Resolved

                Order Number [protected] snapdeal not yet picked up the product. I placed the pickup request but no response from them
                Jan 27, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Dec 22, 2021
                Updated by Saritakandagatla                 Raise the complaint
                Verified Support
                Dec 23, 2021
                Snapdeal.com Customer Care's response                 Dear Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  S
                  Saritakandagatla
                  from Bhiwandi, Maharashtra
                  Dec 22, 2021
                  Resolved
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                  Resolved

                  Order Number [protected] bank details provided but refund not received.
                  Jan 27, 2022
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 23, 2021
                  Snapdeal.com Customer Care's response                   Dear Customer,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  Helpful
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                    S
                    Samina naqash
                    Dec 20, 2021
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                    Website: Snapdeal consumer complaints.in

                    There was offer of three items, multanni mitti, wild turmeric and orange peel powder.But I paid for three and got only one item i.e orange peel powder in the box.
                    Snapdeal.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Samina,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      A
                      Aj Gamit
                      Dec 20, 2021
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                      Address: New delhi, india

                      Defective cover sent in parcel. Have processed the replacement since 5 days so far no one has come to pick up the parcel.
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        V
                        VaniG1
                        from Secunderabad, Telangana
                        Dec 19, 2021
                        Resolved
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                        Resolved

                        Address: Akhand Distributors private Limited, 84 lower ground floor, sector 28 Gurgaon city Gurgaon, Haryana (06) 12202

                        I brought an Oraimo tempo 2s ofb 21 smart fitness band. Ordered on December 6th 2021, since then I couldn't reach customer service of snapdeal since they sent me an defective piece which is of no use at all and it is an non refundable item. How come distributors won't check it and send it customers to make us fool.

                        Invoice # S3AD93/21/360
                        Invoice date: 06- dec- 2021
                        Jan 17, 2022
                        Complaint marked as Resolved 
                        I thought Consumer complain won't work too but it actually works and they resolved my issue by refunding . Thanks CC. In abroad it will be very quick but in India it will take time.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 22, 2021
                        Snapdeal.com Customer Care's response                         Hi Vani,

                        I am sorry for the unpleasant experience you’ve been through. Please share your order ID, so that I can get this checked on priority.

                        Regards
                        Team Snapdeal
                        Dec 23, 2021
                        Updated by VaniG1                         Order number: [protected].
                        Please find the attached receipt for more details.
                        Thank you for the response and I would be great if you could resolve it.

                        Verified Support
                        Jan 07, 2022
                        Snapdeal.com Customer Care's response                         Dear Vani,

                        Hope you are doing well.

                        Thanks for sharing the order details. Your concern has been escalated and you will be contacted by our team at the earliest.

                        Regards,

                        Team Snapdeal
                        Jan 07, 2022
                        Updated by VaniG1                         I am sorry, I still don't hear you, you tried to respond me but I don't see your response dated on 7th January 2021.

                        Try to rectify please and sort this issue asap.
                        View replies
                        Hi, I don't hear you yet! Please try to resolve it asap. Thank you.
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                          S
                          Saranya Sangeetha
                          Dec 19, 2021
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                          Address: T.K. Nagar, 635117

                          I have ordered 2 different kurti from Sherine Beige brand on 13th December. Yesterday I recieved the parcel. In the invoice it has mentioned as 2 dresses but inside I have received only one dress that too which I didn't order. Kindly get back to me
                          Snapdeal.com customer support has been notified about the posted complaint.
                          View replies
                          Hi Saranya!

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
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                            M
                            mohit@sharma
                            from Kota, Rajasthan
                            Dec 18, 2021
                            Resolved
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                            Resolved

                            I ordered a book (M. Laxmikant) on 13/12/2021 on snapdeal.com. When I got this book, I find that I ordered the book of an old edition, so I requested to return this book and I initiated the process. Today (18/12/2021) I checked the track record for returning the book, I saw that snapdeal closed my request.
                            I also ordered the same book of the new edition on snapdeal. I also completed the payment for both books.
                            Please help me to return the old edition book.
                            Jan 20, 2022
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 20, 2021
                            Snapdeal.com Customer Care's response                             Hi Mohit!

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              M
                              mohit@sharma
                              from Kota, Rajasthan
                              Dec 18, 2021
                              Resolved
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                              Resolved

                              I ordered a book (M. Laxmikant) on 17/12/2021 on snapdeal.com. When I got this book, I find that I ordered the book of an old edition, so I requested to a return this book and I initiated the process. Today (18/12/2021) I checked the track record for returning the book, I saw that snapdeal closed my request.
                              I also ordered the same book of the new edition on snapdeal. I also completed the payment for both books.
                              Please help me to return the old edition book.
                              Jan 20, 2022
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2021
                              Snapdeal.com Customer Care's response                               Dear Mohit!

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                              Regards,
                              Team Snapdeal"
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                                B
                                Bhargavi Marathe
                                Dec 18, 2021
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                                4 orders that were placed are showing Cancelled status. However the products were delivered to us and returned as well. Refund money was processed but we have not yet received the same even after continuous follow up. It have been over 1 month.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                View replies
                                Hi Bhargawi!

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
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                                  Y
                                  Yaaan
                                  Dec 18, 2021
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                                  I have ordered my product on 08/11/2021 still not received yet please refund or provide the product
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Yaan!

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  Reply
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                                    M
                                    Malathi Madhavan
                                    Dec 18, 2021
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                                    Hi, I need your help for my two suborders. [protected] and [protected].
                                    In my above two orders totally I have ordered for 100 masks (50+ 50) and paid 239+239= 478 Rs. But I have received only 50 masks in total against invoice no.SOF9A9/21/140676 dt 12-Dec-2021. Please send the remaining 50 masks immediately to my address.
                                    Malathi Madhavan
                                    [protected]
                                    malathi.[protected]@gmail.com
                                    Snapdeal.com customer support has been notified about the posted complaint.
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                                      M
                                      mlsurywanshi
                                      Dec 18, 2021
                                      Resolved
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                                      Resolved

                                      I had brought a product order no- SF[protected]SDM product quality very poor so I am requested many times but . Snap deal did not responce.
                                      Jan 26, 2022
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 20, 2021
                                      Snapdeal.com Customer Care's response                                       Hi Suryawanshi!

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        N
                                        NILESH SACHDEV
                                        Dec 18, 2021
                                        Resolved
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                                        Resolved

                                        Address: 902A, Sejal apt. City light road, surat 395007

                                        I had ordered the belt on 1st dec.2021. the product I rec'd was not as per the picture so I returned it back. The reason given to me was it was out of stock. But then again the same design belt I was on your application.again I ordered. Again I received a different design against my order. Again I have to do the procedure og return goods.
                                        Previously I had order for a perfume. By mistake I clicked the order twice so I cancelled the 2nd order. But I did not get the 1st order even.
                                        I didn't understand that such a big company and how this type of mismanagement done by the supplies. They think that customers don't know anything and "discount" means that suppliers think they are obliging customer. Very bad experience fir three (3) times.
                                        Jan 27, 2022
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 20, 2021
                                        Snapdeal.com Customer Care's response                                         Dear Customer,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal
                                        Helpful
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