Snapdeal.com Complaints & Reviews

I had ordered biggeye multi pin red cable 1.3 metre . Order id is [protected]. The courier was intelliship. They blatantly told lies that the order was delivered on 29 November but till now we haven’t received it.we also asked snapdeal but snapdeal refused to accept that the order wasn’t delivered. Please help. I am loosing faith in snapdeal. I had bought it from them to support a made in India company but snapdeal literally fooled us.

Feb 20, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: The Address,. Boulevard-2, flat no.1706, L B S Marg,

From last 4 days your delivery man promises to deliver my above order but till today, he has not delivered it. I shall be constrained to cancel order. If it is not delivered today, please refund my amount. ML y request to you to tale action against courier co

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 17, 2022

Verified Support

Hi Shashikant!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Order no. [protected]

I ordered a product from snapdeal which was defective so i tried returning it but now im getting a message in support saying that due to internal quality checks my return request could not be completed.

This is the second time this is happening.. Lot of money for a non electric product and snap deal has eaten my money both times.. The customer care rep is so rude whe i try to ask them why it was rejected. Why is snap deal punishing me like this?

Please accept the return and refund me my money.. Please.

Feb 20, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Website: www.snapdeal.com

Order no. [protected]

I ordered a product from snapdeal which was defective so i tried returning it but now im getting a message in support saying that due to internal quality checks my return request could not be completed.

This is the second time this is happening.. Lot of money for a non electric product and snap deal has eaten my money both times.. The customer care rep is so rude whe i try to ask them why it was rejected. Why is snap deal punishing me like this?

Please accept the return and refund me my money.. Please.

Feb 20, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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My prepaid order for A book I ordered is showing delivered today morning but it didnt reach me. Neither the snapdeal gives courier boy number or name nor they send otp to the registered no and verify on delivery.

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Address: Anantnag

I had ordered masks and a jacket from your company.. Today i got a call from delivery executive and refused to deliver at my home address.. I was told to collect my parcel at office which i refused. In return i got abusive and harsh words..

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मेरे द्वारा अक्टूबर 2021 महीने में snapdeal से 1 समान खरीदा गया, जिसको return भी समय पर कर दिया गया उसके बाद refund के लिए बैंक खाते की जानकारी दी गयी परंतु 500 रुपये का रिफंड नहीं दिया गया । अब snapdeal द्वारा मात्र 500 रुपये के लिए 3 महीने से लगातार मानसिक रूप स प्रत्याड़ित किया जा रहा है । ना ही रिफंड देते हैं ना सही से जवाब इनके खिलाफ सख्त कार्यवाही हो ।

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 15, 2022

Verified Support

प्रिय ग्राहक,

आपके द्वारा किए गए अप्रिय अनुभव के लिए हमें खेद है। कृपया अपना ऑर्डर आईडी साझा करें ताकि हम इसे प्राथमिकता के आधार पर जांच सकें।

धन्यवाद!
टीम स्नैपडील

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 15, 2022

Verified Support

प्रिय ग्राहक,

आपके द्वारा किए गए अप्रिय अनुभव के लिए हमें खेद है। कृपया अपना ऑर्डर आईडी साझा करें ताकि हम इसे प्राथमिकता के आधार पर जांच सकें।

धन्यवाद!
टीम स्नैपडील

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As I ordered the in English language and they provided in hindi format...and there is no way to contact to customer care...since they asked the photos of product that also provide...then also they are not initiating return

Kindly see towards...very bad experience

Feb 20, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Order number [protected]
Item damaged Mila tha. Return karne ke baad be refund bank account me nahi aya. Snapdeal app me refund successful credited your bank account dikha Raha hai.
[protected] me call karne ke bad me be Aisa he bola Rahi hai .
customer care officer ne bola tha aap ka refund sending failed hua .aur Naya account number add karne keliye bola tha. Naya account number add karne ke baad bhi refund amount account me nahi aya. Aur Customer care officer bol raha hi aur Naya account number add karo. AK admi ke pass kitane account number hota hai bar bar Naya account number add karne keliye.

Mar 14, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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[1/12, 23:07] Snapdeal: For - _Shree Varni Enterprise Moisturizing Socks combo of Anti Crack Half Heel Silicone Socks and Half Toe Sleeve Forefoot Pads For Pain Relief Heel Front Socks Silicone Gel Socks(combo)_, type 1️⃣
For - _Yogi Fashion full gel pad heel socks Free Size_, type 2️⃣
[1/12, 23:15] Snapdeal: Are you talking about this order?

Shree Varni Enterprise Moisturizing Socks combo of Anti Crack Half Heel Silicone Socks and Half Toe Sleeve Forefoot Pads For Pain Relief Heel Front Socks Silicone Gel Socks(combo)

Feb 15, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 12, 2022

Updated by Daj Nm Combo v orders but they sent single, n i talked to customer chat they not solved

Verified Support

Jan 13, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Jan 15, 2022

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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I have ordered 3 pair o[censored]nisex Day and Night HD Vision Anti-Glare UV Protected glass for Driving (Yellow) WITH YELLOW BOX PACKING but got only one pair o[censored]nisex Day and Night HD Vision Anti-Glare UV Protected glass for Driving (Yellow) WITH YELLOW BOX PACKING as delivery when I requested for return/refund the return request closed but didn't get any solution or answer from snapdeal about the product issue after 24 hrs

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 13, 2022

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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The company is not refund my money despite of knowing that the product is lying in FedEx Gurgaon from last two months and also the customer care makes me scapegoat from last two months

Mar 2, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Snapdeal.com Customer Care's response Dear Yaaan!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Website: snapdeal.com

Maine snapdeal se ek order place kiya tha order confirm ho or product deliver v ho gya lekin mere pas koi message ni aaya delivery ka, or jb customer care mai maine baat ki to unhone bola ki resolve ho jayega lekin baad mai message aata hai ki apka package deliver ho chuka hai ab kuch nhi kr skte
here are my order id- [protected] which placed on 15 dec 2021, unfortunately i wasn't available there for pickup my item but when i look up for my product it said product delivered on 19dec21-2:06PM. i don't know where my order placed but i wanna know that where is my order .
i send a request to customer care for call support but they also not doing anything now i wanna know where is my order.
i attached the detail about my order have a look on it and help me ASAP please.

Jan 15, 2022

Complaint marked as Resolved

after my complaint i get my refund for the product. Thanks for help

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Snapdeal.com Customer Care's response Dear Rohit!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Navipur amanat nagar meerut

Campus tarmino Black running shoes ka 11 size kyon nahi mil pa raha Navy Blue colour ka please ye shoes available karao is colour ka

Feb 17, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Snapdeal.com Customer Care's response Dear Jaidev!

Hamein khed hai ki aap jis product ki talaash kar rahe hain vah hamaare paas upalabdh nahin hai. Aap nischint rahein hum jaldi inhe restock krenge.

Thanks!
Team Snapdeal

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Address: Errapapireddygaripalli, pulicherla, chittoor,andrapradesh,517113

Iam balachandra I have a investment amount you can partime job telling the online job but more money telling now
That is iam snepdeal customer care services
That's telling now. But online partime job website is www.snapdeal9.com
This is pay the money online job partime
You have a pay the money
I have pay the money but 15000 rupees
But playing be for not answering now

Feb 11, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2022

Snapdeal.com Customer Care's response Hi Balu,

Please do not respond to any job offers pretended to be coming from Snapdeal. Such job offers are incorrect and not being sent by Snapdeal.

Regards,
Team Snapdeal

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Order No.[protected] for SS Outdoor Khaki Casual Shoes, placed on 31 December 2021. Package delivered on 03 January 2022. Paid the full amount of Rs.825/=. However, on opening, I found that the contents did not conform to the specifications of the order placed by me. Seek refund.

Feb 14, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2022

Snapdeal.com Customer Care's response Hi Vijay,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: Delhi

I am selling products on snapdeal and from last 4 months they are not clearing my payment when I stop selling as a seller
Amount unpaid is 4945 please help in this
They are using my payment and not giving interest on this
Fraud company it is please help out

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 10, 2022

Verified Support

Hi Ankush,

We are sorry for the unpleasant experience you’ve been through. Please share your seller ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: Snapdeal

Website: Snapdeal. Com

I had ordered a book, so when it came i went to recieve, that time i paid money through online, and money was didected from my account, but the Currier boy was saying that je didn't recieve money, he said, the payment is pending, so again i paid him cash, when i asked about my money which i paid online. He said that once he recieves he will send back to me, so after the successful of payment i called him to send my money back, he cut my call and put my number in busy list, so when i called through another number he refused to recieve the call, so how can get my money back, plz help me, this problems I'm facing, there will so many people who are facing problem like that, if it goes like the these Currier boys can cheat so many people, please help me.

Feb 9, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2022

Snapdeal.com Customer Care's response Dear Vijay!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Olive theological institute, Navajeevodom center, Manjadi Thrivulla Kerala.

Last week i ordered one book on cod, so when the parcel came that time i paid through online, the money was didected from my account, but the Currier boy was saying that he didn't recieve money, the payment was on pending to recieve, so he said that pay cash, if this pending money will be received I'll send u back, so i paid him cash, and after some time that online payment also succeed. Overall i paid two times for one parcel. So now I'm calling him to return my money, but he has put my number in busy list, and if i call through another number he not receiving. So what is this, what kind of employ u have this is not at all good, of i don't get my moneny back, I'll bycott the snapdeal even I'll tell my friends also this stroy.

Feb 12, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2022

Snapdeal.com Customer Care's response Hi Vijay!

Sincere apologies for the unpleasant experience, We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: [email protected]

I order the product using No. [protected] & made online payment. The company has canceled my order without my knowledge
After than I lodge a complaint for refund so many time on There app but they haven't responded, from last 14 days I am tried to calling them and connecting with whatsapp but they are delay in saying we will respond in 48 hours . From last 10 days they are sending these messages but not refund the amount.

Feb 8, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2022

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Snapdeal.com Complaints & Reviews

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Snapdeal.com reviews & complaints page 15

Order showing delivered but not delivered

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Deliberately delay in delivering my order by courier From last 4 days your delivery man promises to deliver my above order but til.

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Defective item return has been denied because of internal quality checks

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Defective item return has been closed after a week of trying to return it

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My order isnt to me but the status is showing delivered.

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One of your executive refused to deliver my parcel and used abusive and harsh words

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Item purchased

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Received book in different language

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Refund amount not received

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Combo they said but send single , one is missing

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Request request closed Unisex Day and Night HD Vision Anti-Glare UV Protected glass for Driving (Yellow) WITH YELLOW BOX

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Product not delivered ordered before almost two month

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Order not reached to me

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Campus tarmino Black running shoes Navy colour

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Amount fees

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SS Outdoor Khaki Casual Shoes

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Payment not received

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I'm complaining regarding payment

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I'm complaining regarding payment

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Regarding Refund for Product Cancelation

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