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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 15

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Y
Yash Majria
Jan 14, 2022
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My prepaid order for A book I ordered is showing delivered today morning but it didnt reach me. Neither the snapdeal gives courier boy number or name nor they send otp to the registered no and verify on delivery.
Snapdeal.com customer support has been notified about the posted complaint.
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    J
    javed mattoo
    Jan 14, 2022
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    Address: Anantnag

    I had ordered masks and a jacket from your company.. Today i got a call from delivery executive and refused to deliver at my home address.. I was told to collect my parcel at office which i refused. In return i got abusive and harsh words..
    Snapdeal.com customer support has been notified about the posted complaint.
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      B
      Bs800126
      from Bikaner, Rajasthan
      Jan 13, 2022
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      मेरे द्वारा अक्टूबर 2021 महीने में snapdeal से 1 समान खरीदा गया, जिसको return भी समय पर कर दिया गया उसके बाद refund के लिए बैंक खाते की जानकारी दी गयी परंतु 500 रुपये का रिफंड नहीं दिया गया । अब snapdeal द्वारा मात्र 500 रुपये के लिए 3 महीने से लगातार मानसिक रूप स प्रत्याड़ित किया जा रहा है । ना ही रिफंड देते हैं ना सही से जवाब इनके खिलाफ सख्त कार्यवाही हो ।
      Snapdeal.com customer support has been notified about the posted complaint.
      प्रिय ग्राहक,

      आपके द्वारा किए गए अप्रिय अनुभव के लिए हमें खेद है। कृपया अपना ऑर्डर आईडी साझा करें ताकि हम इसे प्राथमिकता के आधार पर जांच सकें।

      धन्यवाद!
      टीम स्नैपडील
      प्रिय ग्राहक,

      आपके द्वारा किए गए अप्रिय अनुभव के लिए हमें खेद है। कृपया अपना ऑर्डर आईडी साझा करें ताकि हम इसे प्राथमिकता के आधार पर जांच सकें।

      धन्यवाद!
      टीम स्नैपडील
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        S
        Shubham?973
        Jan 13, 2022
        Resolved
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        Resolved

        As I ordered the in English language and they provided in hindi format...and there is no way to contact to customer care...since they asked the photos of product that also provide...then also they are not initiating return

        Kindly see towards...very bad experience
        +2 photos
        Feb 20, 2022
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 15, 2022
        Snapdeal.com Customer Care's response
        Dear Customer,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
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          J
          Jayanthi1987
          from Udupi, Karnataka
          Jan 13, 2022
          Resolved
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          Resolved

          Order number [protected]
          Item damaged Mila tha. Return karne ke baad be refund bank account me nahi aya. Snapdeal app me refund successful credited your bank account dikha Raha hai.
          [protected] me call karne ke bad me be Aisa he bola Rahi hai .
          customer care officer ne bola tha aap ka refund sending failed hua .aur Naya account number add karne keliye bola tha. Naya account number add karne ke baad bhi refund amount account me nahi aya. Aur Customer care officer bol raha hi aur Naya account number add karo. AK admi ke pass kitane account number hota hai bar bar Naya account number add karne keliye.
          Mar 14, 2022
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 13, 2022
          Snapdeal.com Customer Care's response
          Dear Customer,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal
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            D
            Daj Nm
            Jan 12, 2022
            Resolved
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            Resolved

            [1/12, 23:07] Snapdeal: For - _Shree Varni Enterprise Moisturizing Socks combo of Anti Crack Half Heel Silicone Socks and Half Toe Sleeve Forefoot Pads For Pain Relief Heel Front Socks Silicone Gel Socks(combo)_, type 1️⃣
            For - _Yogi Fashion full gel pad heel socks Free Size_, type 2️⃣
            [1/12, 23:15] Snapdeal: Are you talking about this order?

            Shree Varni Enterprise Moisturizing Socks combo of Anti Crack Half Heel Silicone Socks and Half Toe Sleeve Forefoot Pads For Pain Relief Heel Front Socks Silicone Gel Socks(combo)
            +1 photos
            Feb 15, 2022
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Jan 12, 2022
            Updated by Daj Nm
            Combo v orders but they sent single, n i talked to customer chat they not solved
            Verified Support
            Jan 13, 2022
            Snapdeal.com Customer Care's response
            Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
            Verified Support
            Jan 15, 2022
            Snapdeal.com Customer Care's response
            Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
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              N
              NagaPavanisrikanth
              from Hyderabad, Andhra Pradesh
              Jan 12, 2022
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              I have ordered 3 pair o[censored]nisex Day and Night HD Vision Anti-Glare UV Protected glass for Driving (Yellow) WITH YELLOW BOX PACKING but got only one pair o[censored]nisex Day and Night HD Vision Anti-Glare UV Protected glass for Driving (Yellow) WITH YELLOW BOX PACKING as delivery when I requested for return/refund the return request closed but didn't get any solution or answer from snapdeal about the product issue after 24 hrs
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Customer,

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                Y
                Yaaan
                Jan 11, 2022
                Resolved
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                Resolved

                The company is not refund my money despite of knowing that the product is lying in FedEx Gurgaon from last two months and also the customer care makes me scapegoat from last two months
                Mar 2, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 13, 2022
                Snapdeal.com Customer Care's response
                Dear Yaaan!

                We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  R
                  rohit gururani
                  Jan 11, 2022
                  Resolved
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                  Resolved

                  Website: snapdeal.com

                  Maine snapdeal se ek order place kiya tha order confirm ho or product deliver v ho gya lekin mere pas koi message ni aaya delivery ka, or jb customer care mai maine baat ki to unhone bola ki resolve ho jayega lekin baad mai message aata hai ki apka package deliver ho chuka hai ab kuch nhi kr skte
                  here are my order id- [protected] which placed on 15 dec 2021, unfortunately i wasn't available there for pickup my item but when i look up for my product it said product delivered on 19dec21-2:06PM. i don't know where my order placed but i wanna know that where is my order .
                  i send a request to customer care for call support but they also not doing anything now i wanna know where is my order.
                  i attached the detail about my order have a look on it and help me ASAP please.
                  Jan 15, 2022
                  Complaint marked as Resolved 
                  after my complaint i get my refund for the product. Thanks for help
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 13, 2022
                  Snapdeal.com Customer Care's response
                  Dear Rohit!

                  We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal
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                    J
                    Jaidev Gujjar
                    Jan 10, 2022
                    Resolved
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                    Resolved

                    Address: Navipur amanat nagar meerut

                    Campus tarmino Black running shoes ka 11 size kyon nahi mil pa raha Navy Blue colour ka please ye shoes available karao is colour ka
                    +1 photos
                    Feb 17, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 13, 2022
                    Snapdeal.com Customer Care's response
                    Dear Jaidev!

                    Hamein khed hai ki aap jis product ki talaash kar rahe hain vah hamaare paas upalabdh nahin hai. Aap nischint rahein hum jaldi inhe restock krenge.

                    Thanks!
                    Team Snapdeal
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                      B
                      Balu Balachandra
                      Jan 10, 2022
                      Resolved
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                      Resolved

                      Address: Errapapireddygaripalli, pulicherla, chittoor,andrapradesh,517113

                      Iam balachandra I have a investment amount you can partime job telling the online job but more money telling now
                      That is iam snepdeal customer care services
                      That's telling now. But online partime job website is www.snapdeal9.com
                      This is pay the money online job partime
                      You have a pay the money
                      I have pay the money but 15000 rupees
                      But playing be for not answering now
                      +1 photos
                      Feb 11, 2022
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 11, 2022
                      Snapdeal.com Customer Care's response
                      Hi Balu,

                      Please do not respond to any job offers pretended to be coming from Snapdeal. Such job offers are incorrect and not being sent by Snapdeal.

                      Regards,
                      Team Snapdeal
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                        V
                        Vijay Pratap Puri
                        Jan 9, 2022
                        Resolved
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                        Resolved

                        Order No.[protected] for SS Outdoor Khaki Casual Shoes, placed on 31 December 2021. Package delivered on 03 January 2022. Paid the full amount of Rs.825/=. However, on opening, I found that the contents did not conform to the specifications of the order placed by me. Seek refund.
                        Feb 14, 2022
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 11, 2022
                        Snapdeal.com Customer Care's response
                        Hi Vijay,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                        Regards,
                        Team Snapdeal
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                          A
                          Ankushw
                          Jan 9, 2022
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                          Address: Delhi

                          I am selling products on snapdeal and from last 4 months they are not clearing my payment when I stop selling as a seller
                          Amount unpaid is 4945 please help in this
                          They are using my payment and not giving interest on this
                          Fraud company it is please help out
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Hi Ankush,

                          We are sorry for the unpleasant experience you’ve been through. Please share your seller ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
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                            V
                            Vijay Mark
                            Jan 7, 2022
                            Resolved
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                            Resolved

                            Address: Snapdeal
                            Website: Snapdeal. Com

                            I had ordered a book, so when it came i went to recieve, that time i paid money through online, and money was didected from my account, but the Currier boy was saying that je didn't recieve money, he said, the payment is pending, so again i paid him cash, when i asked about my money which i paid online. He said that once he recieves he will send back to me, so after the successful of payment i called him to send my money back, he cut my call and put my number in busy list, so when i called through another number he refused to recieve the call, so how can get my money back, plz help me, this problems I'm facing, there will so many people who are facing problem like that, if it goes like the these Currier boys can cheat so many people, please help me.
                            +1 photos
                            Feb 9, 2022
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2022
                            Snapdeal.com Customer Care's response
                            Dear Vijay!

                            We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
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                              V
                              Vijay Mark
                              Jan 7, 2022
                              Resolved
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                              Resolved

                              Address: Olive theological institute, Navajeevodom center, Manjadi Thrivulla Kerala.

                              Last week i ordered one book on cod, so when the parcel came that time i paid through online, the money was didected from my account, but the Currier boy was saying that he didn't recieve money, the payment was on pending to recieve, so he said that pay cash, if this pending money will be received I'll send u back, so i paid him cash, and after some time that online payment also succeed. Overall i paid two times for one parcel. So now I'm calling him to return my money, but he has put my number in busy list, and if i call through another number he not receiving. So what is this, what kind of employ u have this is not at all good, of i don't get my moneny back, I'll bycott the snapdeal even I'll tell my friends also this stroy.
                              +1 photos
                              Feb 12, 2022
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 08, 2022
                              Snapdeal.com Customer Care's response
                              Hi Vijay!

                              Sincere apologies for the unpleasant experience, We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
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                                Y
                                from Chennai, Tamil Nadu
                                Jan 7, 2022
                                Resolved
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                                Resolved

                                Address: [email protected]

                                I order the product using No. [protected] & made online payment. The company has canceled my order without my knowledge
                                After than I lodge a complaint for refund so many time on There app but they haven't responded, from last 14 days I am tried to calling them and connecting with whatsapp but they are delay in saying we will respond in 48 hours . From last 10 days they are sending these messages but not refund the amount.
                                Feb 8, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2022
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
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                                  A
                                  Anju Anmol
                                  Jan 6, 2022
                                  Resolved
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                                  Resolved

                                  Address: Prince comunication near agersan chowk City bilaspur

                                  I get wrong parcel on my address which one I didn't order
                                  +1 photos
                                  +1 videos
                                  Feb 10, 2022
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Jan 06, 2022
                                  Updated by Anju Anmol
                                  I don't need this parcel
                                  Verified Support
                                  Jan 08, 2022
                                  Snapdeal.com Customer Care's response
                                  Dear Anju!

                                  Sorry for the inconvenience. We've noted the details and will connect with you at the earliest and help you out.

                                  Regards,
                                  Team Snapdeal
                                  Verified Support
                                  Jan 08, 2022
                                  Snapdeal.com Customer Care's response
                                  Dear Anju!

                                  Sincere apologies for the unpleasant experience. We've noted the details and will connect with you at the earliest and help you out.

                                  Regards,
                                  Team Snapdeal
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                                    C
                                    Cristycasey
                                    Jan 6, 2022
                                    Resolved
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                                    Resolved

                                    Website: snapdeal-india.com

                                    Got message from tge +63 number I was told of tasks to complete as I will be helping to generate sales so I joined and I got Rs 100 and was told to invest it on mission and on completion I got 20rs commission so I started doing level2 by investing 700rs in total and got 800 rs in return so I started with level 3 and I completed 3 task investmrnt of total Rs 16013. Before doing task 3i clearly asked if that would be the last task bcoz I will further not be able to invest and investing by lending money... and she said yes.also as soon as o completed task 3 by paying rs 16013 the amount went to freez when I asked on dame I got confirmation from her that I cleared vip 3and she will help me get back money. After sometime when I did not get I again asked her and she told me to wait for sometime and later said I have to do one more task to complete or else my money will be frozen.i said I cannot invest further and task 4 was I had to pay 27k...on confirmation I had already leanded for task 3. Please help me out to get the money back
                                    +2 photos
                                    Feb 11, 2022
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2022
                                    Snapdeal.com Customer Care's response
                                    Hi Customer,

                                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                    Thanks!
                                    Team Snapdeal
                                    Being a college student i can't complete level three i did completed 2 orders of level three now it's freezed i want my invested money back
                                    This is not fair
                                    I should be able to withdraw my money after every order
                                    How can u expect a student to bring 14000
                                    If i had that much of amount why would i have joined your platform
                                    This is fraud
                                    Please see to it
                                    I want my freezed money back

                                    Completed the task but the amount is freezed - Comment #3995897 - Image #0
                                    Completed the task but the amount is freezed - Comment #3995897 - Image #1
                                    's reply, Aug 19, 2022
                                    Dear sir/ma'am
                                    Any investment releted question ask me
                                    my contact number +918240810971

                                    Snapdeal.In team
                                    Thanks
                                    Helpful
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                                      D
                                      from Lucknow, Uttar Pradesh
                                      Jan 6, 2022
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                                      Address: Sadrauna para Thana Lucknow 226008

                                      I have just received call from courier guy, he refuses to deliver product at the address. And also said I will not deliver product at the address mentioned at the courier…
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
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                                        3
                                        36 114 SANJAY G
                                        Jan 6, 2022
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                                        Sir I returned the product on 29th december but till now I am not got refund
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear Sanjay!

                                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                        Thanks!
                                        Team Snapdeal
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