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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
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Snapdeal.com reviews & complaints page 16

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A
Anju Anmol
Jan 6, 2022
Resolved
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Resolved

Address: Prince comunication near agersan chowk City bilaspur

I get wrong parcel on my address which one I didn't order
+1 videos
Feb 10, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 06, 2022
Updated by Anju Anmol
I don't need this parcel
Verified Support
Jan 08, 2022
Snapdeal.com Customer Care's response
Dear Anju!

Sorry for the inconvenience. We've noted the details and will connect with you at the earliest and help you out.

Regards,
Team Snapdeal
Verified Support
Jan 08, 2022
Snapdeal.com Customer Care's response
Dear Anju!

Sincere apologies for the unpleasant experience. We've noted the details and will connect with you at the earliest and help you out.

Regards,
Team Snapdeal
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    C
    Cristycasey
    Jan 6, 2022
    Resolved
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    Resolved

    Website: snapdeal-india.com

    Got message from tge +63 number I was told of tasks to complete as I will be helping to generate sales so I joined and I got Rs 100 and was told to invest it on mission and on completion I got 20rs commission so I started doing level2 by investing 700rs in total and got 800 rs in return so I started with level 3 and I completed 3 task investmrnt of total Rs 16013. Before doing task 3i clearly asked if that would be the last task bcoz I will further not be able to invest and investing by lending money... and she said yes.also as soon as o completed task 3 by paying rs 16013 the amount went to freez when I asked on dame I got confirmation from her that I cleared vip 3and she will help me get back money. After sometime when I did not get I again asked her and she told me to wait for sometime and later said I have to do one more task to complete or else my money will be frozen.i said I cannot invest further and task 4 was I had to pay 27k...on confirmation I had already leanded for task 3. Please help me out to get the money back
    Feb 11, 2022
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2022
    Snapdeal.com Customer Care's response
    Hi Customer,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
    Being a college student i can't complete level three i did completed 2 orders of level three now it's freezed i want my invested money back
    This is not fair
    I should be able to withdraw my money after every order
    How can u expect a student to bring 14000
    If i had that much of amount why would i have joined your platform
    This is fraud
    Please see to it
    I want my freezed money back
    's reply, Aug 19, 2022
    Dear sir/ma'am
    Any investment releted question ask me
    my contact number +918240810971

    Snapdeal.In team
    Thanks
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    10 found this helpful
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      D
      from Lucknow, Uttar Pradesh
      Jan 6, 2022
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      Address: Sadrauna para Thana Lucknow 226008

      I have just received call from courier guy, he refuses to deliver product at the address. And also said I will not deliver product at the address mentioned at the courier…
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Customer,

      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

      Thanks!
      Team Snapdeal
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        3
        36 114 SANJAY G
        Jan 6, 2022
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        Sir I returned the product on 29th december but till now I am not got refund
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Sanjay!

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          Y
          Ygggg
          Jan 5, 2022
          Resolved
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          Resolved

          Address: Guntur vengalayapalem
          Website: Pickrr

          [protected]
          Feb 12, 2022
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Jan 05, 2022
          Updated by Ygggg
          Very bad product return to you
          Jan 05, 2022
          Updated by Ygggg
          Very bad
          Verified Support
          Jan 07, 2022
          Snapdeal.com Customer Care's response
          Dear Customer!

          We are sorry for the unpleasant experience you’ve been through. Please share your correct order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
          Verified Support
          Jan 07, 2022
          Snapdeal.com Customer Care's response
          Dear Customer!

          We are sorry for the unpleasant experience you’ve been through. Please share the correct order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            A
            Ankush00909
            from Fatehpur, Uttar Pradesh
            Jan 5, 2022
            Resolved
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            Resolved

            Address: Bindaki
            Website: snapdeal-india.com/index/my/index

            Comission task not but please send my money
            Feb 25, 2022
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Jan 05, 2022
            Updated by Ankush00909
            Please send my money sir
            Verified Support
            Jan 07, 2022
            Snapdeal.com Customer Care's response
            Hi Ankush!

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
            Verified Support
            Jan 11, 2022
            Snapdeal.com Customer Care's response
            Hi! Please do not respond to any Spam Link/Phone Call/Email/SMS/Letter claiming to offer rewards/cashback/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks! Team Snapdeal
            Hello sir/ mam
            I finished my level 2 ..but i can't withdraw money..now my money is frozen ..pls helpe to get my money back
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              T
              tirath_raj
              Jan 5, 2022
              Resolved
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              Resolved

              Dear Sir/Madam,
              I have shared some website URLs which are spamming on the internet and many customers are cheated by them. Please I request you to close these types of websites and save us from any big fraud or cyber scam. I check these all websites one by one and I get all of these are fake. Please take action as soon as possible.

              Fraud website list below:

              https://verification-department.com
              http://luckydrawcomplaint.in/
              https://luckywinner2022.com
              https://luckydrawclaims.in
              http://luckydrawcenter.com
              https://luckydrawenquirycomplaints.online
              https://onlinecomplainhelpcenter.com
              https://snapdealluckywinnername.in
              http://onlineluckydrawdepartment.com/
              https://snapdealpvtltd.websites.co.in/
              https://snapdeal.pissedconsumer.com
              https://www.complaint-inquiry.com
              https://consumercomplaintscourt.com
              https://www.complaintsolutionhelp.in
              https://www.onlinealltypeservice.com
              https://www.customercareno.co.in
              https://equiry.wordpress.com
              https://snapdealonlineluckydrow1.godaddysites.com/
              http://www.thefastloans.in
              http://c.cybercomplaint.in
              https://www.indiaconsumerforum.org
              https://consumer-court.com
              https://tricks.nayag.com/snapdeal-lucky-draw/
              https://www.couponxoo.com/snapdeal-lucky-draw-winners-name-list-2020

              https://onlineluckydrawcomplain.business.site
              https://snapdeal-lucky-draw-head-office-number.business.site
              https://snapdealluckydrawdepartment.blogspot.com
              https://snapdealluckydrawenquirycomplaint.blogspot.com
              https://snapdealluckydrawenquirycomplaint.blogspot.com/2021/11/snapdeal-lucky-dr...
              https://luckydrawcenters.blogspot.com
              https://luckydrawcenters.blogspot.com/2020/11/snapdeal-lucky-draw-head-office-co...
              https://snapdealluckydrawwinnerlist2021.blogspot.com
              https://luckydrawsofsnapdeal.blogspot.com
              https://luckydrawsofsnapdeal.blogspot.com/2020/04/snapdeal-winner-list-2020.html
              https://luckydrawcontactnumber.blogspot.com
              https://snapdealoffice.blogspot.com
              https://[protected].blogspot.com
              Feb 16, 2022
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2022
              Snapdeal.com Customer Care's response
              Hi! Thanks for highlighting this. Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks
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                A
                Abrah Turk
                Jan 5, 2022
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                Address: Mumbai

                I ordered pack of 2 but when I received inside only one, I'm very very disappointed for your service
                This for my first time on Snapdeal very bad experience
                I'm an actor in Bollywood film industry
                Please solve my problem
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear Customer,

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
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                  R
                  Rajeshxing
                  from Doda, Punjab
                  Jan 4, 2022
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                  Address: New Delhi
                  Website: Snapdeal.com

                  I bought something from them and got delivery on 2nd January. They have 7 days return policy and now they are not taking return
                  Snapdeal.com customer support has been notified about the posted complaint.
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                    Y
                    Yaaan
                    Jan 4, 2022
                    Resolved
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                    Resolved

                    Snapdeal has making me scapegoat from last two months by only assuring, I have almost called 40 customer care before every one is assuring only as my product is lying in Gurgaon from last two months please arrange to refund as the courier has informed me that they are unable to deliver my product here at Port and also I have a bad experience of shopping before from Snapdeal
                    Feb 5, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 05, 2022
                    Snapdeal.com Customer Care's response
                    Hi Yaaan!

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
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                      M
                      Mohinder Singh Jasrotia
                      from Hamīrpur, Himachal Pradesh
                      Jan 4, 2022
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                      Address: Ward no 6 chuna bhatti chandimandir panchakula

                      I have ordered mahek accesories pony tail hair band of black red white colour but i have received the coloured hair bands of small size so i want to replace this item
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear Mohinder!

                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                      Thanks!
                      Team Snapdeal
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                        S
                        Shankaranarayana Hebbar
                        Dec 31, 2021
                        Resolved
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                        Resolved

                        The above item had arrived at Bangalore on 28th December 2021 itself. 29th I was not in house and I had intimated the courier. But till now they have not delivered the item and they falsely claim they had attempted delivery which is not true. I was in my address since 29th night upto now and I have not received any phone calls at all. The phone no of delivery boys given by them are bogus. Either deliver today or return the item.
                        Feb 3, 2022
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 03, 2022
                        Snapdeal.com Customer Care's response
                        Dear Customer,

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
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                          Y
                          Yaaan
                          Dec 31, 2021
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                          Snapdeal has making me scapegoat as my product order before two months ago is not delivered yet by the company. The courier has informed me that they are no vendor here at Port Blair so they are unable to deliver my product here at Port Blair but the company continuously extended the expected date of delivery instead of refund. Please refund as I already have a very bad experience of shopping before from Snapdeal
                          Snapdeal.com customer support has been notified about the posted complaint.
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                            S
                            somasundaran A S
                            Dec 30, 2021
                            Resolved
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                            Resolved

                            I had ordered 2 nos. pen drives (SE.1332GB FLASH PEN DRIVE USB 3.0) and already paid an amount of Rs. 578/- on[protected]. I have received the package on[protected], while opening the package it is found that there is only 1 no. pen drive is enclosed. I think it is happened by mistake. I request that please do the needful to get me the balance 1 no. pen drive or refund of balance 1 no. pen drive cost.

                            Order ID: [protected]
                            Sub order no. [protected] & [protected]

                            Regards,

                            Somasundaran A S
                            Electrical Dept.,
                            FEDO-FACT,
                            Udyogamandal P.O,
                            Ernakulam,
                            Kerala,
                            Pin 683501.
                            Mob. [protected]
                            Feb 2, 2022
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dec 30, 2021
                            Updated by somasundaran A S
                            No further updation
                            Verified Support
                            Dec 31, 2021
                            Snapdeal.com Customer Care's response
                            Dear Somasundaran,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                            Regards,
                            Team Snapdeal
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                              C
                              Chikan
                              from Guwahati, Assam
                              Dec 29, 2021
                              Resolved
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                              Resolved

                              Address: 190 Majorkuri(near Ramdia Girls H S School)Guwahati,Assam,781102

                              Dear snapdeal authority,
                              I ordered a product 8 shocket extension board which was prepaid through upi payment. But unfortunately, your delivery executive([protected], pin-139)has not delivered the product to me.But in order details it is shown as dlivered.
                              So, I request you to solve my problem immediately by which I can get the product. Other wise in future I'll never buy any product from you.
                              Sencerely
                              Jayanta Das
                              Mobile-[protected]
                              Feb 2, 2022
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 31, 2021
                              Snapdeal.com Customer Care's response
                              Hi Chikan,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
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                                G
                                gaurabh mishra
                                from Gorakhpur, Uttar Pradesh
                                Dec 29, 2021
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                                Website: snapdeal.com

                                Order ID: [protected]
                                Suborder id:[protected]
                                Refund amount 2149 INR

                                13th December 2021 ko maine order place kiya tha ek trimmer 2149 ka. usme model dusra tha.. 17 ko pickup kr ke le gye.. aur message aya ki refund ho gya 2149 ka. aur 2 hours me show krne lgega refund. fir 4 din tk nahi aya refund.. fir bole sb ki 22 tk dekh lo.. fir bole 24 tak..fir bole 29 tk sure aa jayega..lekin nahi aaya aaj tak . please refund my money..
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dec 29, 2021
                                Updated by gaurabh mishra
                                [protected]

                                baar baar message ata hai ki refund initiate ho chuka hai lekin nahi ata kabhi

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                                  C
                                  Chinnarajcharlie
                                  Dec 28, 2021
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                                  Address: Online

                                  I had ordered leotude brown sweatshirt in SnapDeal they sent the item on December 7th through by delivery boy after receiving the product I had checked it and it was not fit to me then I had returned back and asked them for refund they had picked up the product on December 7th itself but till now they couldn't refund my amount to my account please help me this SnapDeal is fake app
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Hope you are doing well.

                                  Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

                                  Regards,

                                  Team Snapdeal
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                                    K
                                    Keshore alam
                                    from Tinsukia, Assam
                                    Dec 26, 2021
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                                    Address: 3no. Udaipur , 4th mile, jagun, Near ram mandir

                                    Hi
                                    Sir/mam
                                    I ordered a product from Snapdeal and I didn't receive the product but it shows that the product has been delivered but I didn't receive the product
                                    Please do needful...
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
                                    Helpful
                                    1 other people found this review helpful
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                                      V
                                      Vijay1409
                                      Dec 26, 2021
                                      Resolved
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                                      Resolved

                                      Address: [email protected]

                                      Hi team,

                                      I have placed a ordered philips emergency light in Snap deal app on 28th November 2021, I have received the package on 1st December 2021 in Ekart logistics courier services, while i open the package, the item was Missing, immediately I have requested for return and also informed to the snapdeal customer service, one of the customer service representative sent only undertaking form asked to fill the same and send back snapdeal mailing address, I have filled the undertaking form and sent the scanned copy of the same, but still the refund amount was not processed, after multiple calls to the snapdeal customer support team didn't get any any refund from the snap deal, so kindly raise a complaint and do needful action on this issue to get the amount refund .
                                      Thanks and regards
                                      Vijay N
                                      Jan 27, 2022
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 27, 2021
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                      Thanks!
                                      Team Snapdeal
                                      Helpful
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                                        S
                                        shruti Sh
                                        Dec 25, 2021
                                        Resolved
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                                        Resolved

                                        On 30 Nov I placed an order
                                        on 2dec I got my delivery but with a damaged package so I request them for a replacement/ refund...
                                        on 12dec couriers partner pick up the damaged package
                                        and it gets almost more than 20 days & still, I didn't get my refund/replacement...
                                        I CONTACT THEM EVERY DAY BUT I M GETTING NO ACTION FROM THEIR SIDE
                                        Feb 2, 2022
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 27, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
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