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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14450
Resolved
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Unresolved
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Snapdeal.com reviews & complaints page 16

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Y
Ygggg
Jan 5, 2022
Resolved
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Resolved

Address: Guntur vengalayapalem
Website: Pickrr

[protected]
Feb 12, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 05, 2022
Updated by Ygggg
Very bad product return to you
Jan 05, 2022
Updated by Ygggg
Very bad
Verified Support
Jan 07, 2022
Snapdeal.com Customer Care's response
Dear Customer!

We are sorry for the unpleasant experience you’ve been through. Please share your correct order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Verified Support
Jan 07, 2022
Snapdeal.com Customer Care's response
Dear Customer!

We are sorry for the unpleasant experience you’ve been through. Please share the correct order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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    A
    Ankush00909
    from Fatehpur, Uttar Pradesh
    Jan 5, 2022
    Resolved
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    Resolved

    Address: Bindaki
    Website: snapdeal-india.com/index/my/index

    Comission task not but please send my money
    +1 photos
    Feb 25, 2022
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Jan 05, 2022
    Updated by Ankush00909
    Please send my money sir
    Verified Support
    Jan 07, 2022
    Snapdeal.com Customer Care's response
    Hi Ankush!

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    Verified Support
    Jan 11, 2022
    Snapdeal.com Customer Care's response
    Hi! Please do not respond to any Spam Link/Phone Call/Email/SMS/Letter claiming to offer rewards/cashback/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks! Team Snapdeal
    Hello sir/ mam
    I finished my level 2 ..but i can't withdraw money..now my money is frozen ..pls helpe to get my money back

    Not given my money - Comment #3942533 - Image #0
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      T
      tirath_raj
      Jan 5, 2022
      Resolved
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      Resolved

      Dear Sir/Madam,
      I have shared some website URLs which are spamming on the internet and many customers are cheated by them. Please I request you to close these types of websites and save us from any big fraud or cyber scam. I check these all websites one by one and I get all of these are fake. Please take action as soon as possible.

      Fraud website list below:

      https://verification-department.com
      http://luckydrawcomplaint.in/
      https://luckywinner2022.com
      https://luckydrawclaims.in
      http://luckydrawcenter.com
      https://luckydrawenquirycomplaints.online
      https://onlinecomplainhelpcenter.com
      https://snapdealluckywinnername.in
      http://onlineluckydrawdepartment.com/
      https://snapdealpvtltd.websites.co.in/
      https://snapdeal.pissedconsumer.com
      https://www.complaint-inquiry.com
      https://consumercomplaintscourt.com
      https://www.complaintsolutionhelp.in
      https://www.onlinealltypeservice.com
      https://www.customercareno.co.in
      https://equiry.wordpress.com
      https://snapdealonlineluckydrow1.godaddysites.com/
      http://www.thefastloans.in
      http://c.cybercomplaint.in
      https://www.indiaconsumerforum.org
      https://consumer-court.com
      https://tricks.nayag.com/snapdeal-lucky-draw/
      https://www.couponxoo.com/snapdeal-lucky-draw-winners-name-list-2020

      https://onlineluckydrawcomplain.business.site
      https://snapdeal-lucky-draw-head-office-number.business.site
      https://snapdealluckydrawdepartment.blogspot.com
      https://snapdealluckydrawenquirycomplaint.blogspot.com
      https://snapdealluckydrawenquirycomplaint.blogspot.com/2021/11/snapdeal-lucky-dr...
      https://luckydrawcenters.blogspot.com
      https://luckydrawcenters.blogspot.com/2020/11/snapdeal-lucky-draw-head-office-co...
      https://snapdealluckydrawwinnerlist2021.blogspot.com
      https://luckydrawsofsnapdeal.blogspot.com
      https://luckydrawsofsnapdeal.blogspot.com/2020/04/snapdeal-winner-list-2020.html
      https://luckydrawcontactnumber.blogspot.com
      https://snapdealoffice.blogspot.com
      https://[protected].blogspot.com
      Feb 16, 2022
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2022
      Snapdeal.com Customer Care's response
      Hi! Thanks for highlighting this. Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks
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        A
        Abrah Turk
        Jan 5, 2022
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        Address: Mumbai

        I ordered pack of 2 but when I received inside only one, I'm very very disappointed for your service
        This for my first time on Snapdeal very bad experience
        I'm an actor in Bollywood film industry
        Please solve my problem
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Customer,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
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          R
          Rajeshxing
          from Doda, Punjab
          Jan 4, 2022
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          Address: New Delhi
          Website: Snapdeal.com

          I bought something from them and got delivery on 2nd January. They have 7 days return policy and now they are not taking return
          Snapdeal.com customer support has been notified about the posted complaint.
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            Y
            Yaaan
            Jan 4, 2022
            Resolved
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            Resolved

            Snapdeal has making me scapegoat from last two months by only assuring, I have almost called 40 customer care before every one is assuring only as my product is lying in Gurgaon from last two months please arrange to refund as the courier has informed me that they are unable to deliver my product here at Port and also I have a bad experience of shopping before from Snapdeal
            Feb 5, 2022
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2022
            Snapdeal.com Customer Care's response
            Hi Yaaan!

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              M
              Mohinder Singh Jasrotia
              from Hamīrpur, Himachal Pradesh
              Jan 4, 2022
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              Address: Ward no 6 chuna bhatti chandimandir panchakula

              I have ordered mahek accesories pony tail hair band of black red white colour but i have received the coloured hair bands of small size so i want to replace this item
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Mohinder!

              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

              Thanks!
              Team Snapdeal
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                S
                Shankaranarayana Hebbar
                Dec 31, 2021
                Resolved
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                Resolved

                The above item had arrived at Bangalore on 28th December 2021 itself. 29th I was not in house and I had intimated the courier. But till now they have not delivered the item and they falsely claim they had attempted delivery which is not true. I was in my address since 29th night upto now and I have not received any phone calls at all. The phone no of delivery boys given by them are bogus. Either deliver today or return the item.
                Feb 3, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 03, 2022
                Snapdeal.com Customer Care's response
                Dear Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
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                  Y
                  Yaaan
                  Dec 31, 2021
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                  Snapdeal has making me scapegoat as my product order before two months ago is not delivered yet by the company. The courier has informed me that they are no vendor here at Port Blair so they are unable to deliver my product here at Port Blair but the company continuously extended the expected date of delivery instead of refund. Please refund as I already have a very bad experience of shopping before from Snapdeal
                  Snapdeal.com customer support has been notified about the posted complaint.
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                    S
                    somasundaran A S
                    Dec 30, 2021
                    Resolved
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                    Resolved

                    I had ordered 2 nos. pen drives (SE.1332GB FLASH PEN DRIVE USB 3.0) and already paid an amount of Rs. 578/- on[protected]. I have received the package on[protected], while opening the package it is found that there is only 1 no. pen drive is enclosed. I think it is happened by mistake. I request that please do the needful to get me the balance 1 no. pen drive or refund of balance 1 no. pen drive cost.

                    Order ID: [protected]
                    Sub order no. [protected] & [protected]

                    Regards,

                    Somasundaran A S
                    Electrical Dept.,
                    FEDO-FACT,
                    Udyogamandal P.O,
                    Ernakulam,
                    Kerala,
                    Pin 683501.
                    Mob. [protected]
                    Feb 2, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dec 30, 2021
                    Updated by somasundaran A S
                    No further updation
                    Verified Support
                    Dec 31, 2021
                    Snapdeal.com Customer Care's response
                    Dear Somasundaran,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
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                      C
                      Chikan
                      from Guwahati, Assam
                      Dec 29, 2021
                      Resolved
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                      Resolved

                      Address: 190 Majorkuri(near Ramdia Girls H S School)Guwahati,Assam,781102

                      Dear snapdeal authority,
                      I ordered a product 8 shocket extension board which was prepaid through upi payment. But unfortunately, your delivery executive([protected], pin-139)has not delivered the product to me.But in order details it is shown as dlivered.
                      So, I request you to solve my problem immediately by which I can get the product. Other wise in future I'll never buy any product from you.
                      Sencerely
                      Jayanta Das
                      Mobile-[protected]
                      Feb 2, 2022
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 31, 2021
                      Snapdeal.com Customer Care's response
                      Hi Chikan,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
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                        G
                        gaurabh mishra
                        from Gorakhpur, Uttar Pradesh
                        Dec 29, 2021
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                        Website: snapdeal.com

                        Order ID: [protected]
                        Suborder id:[protected]
                        Refund amount 2149 INR

                        13th December 2021 ko maine order place kiya tha ek trimmer 2149 ka. usme model dusra tha.. 17 ko pickup kr ke le gye.. aur message aya ki refund ho gya 2149 ka. aur 2 hours me show krne lgega refund. fir 4 din tk nahi aya refund.. fir bole sb ki 22 tk dekh lo.. fir bole 24 tak..fir bole 29 tk sure aa jayega..lekin nahi aaya aaj tak . please refund my money..
                        +1 photos
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dec 29, 2021
                        Updated by gaurabh mishra
                        [protected]

                        baar baar message ata hai ki refund initiate ho chuka hai lekin nahi ata kabhi

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                          C
                          Chinnarajcharlie
                          Dec 28, 2021
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                          Address: Online

                          I had ordered leotude brown sweatshirt in SnapDeal they sent the item on December 7th through by delivery boy after receiving the product I had checked it and it was not fit to me then I had returned back and asked them for refund they had picked up the product on December 7th itself but till now they couldn't refund my amount to my account please help me this SnapDeal is fake app
                          +2 photos
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear Customer,

                          Hope you are doing well.

                          Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

                          Regards,

                          Team Snapdeal
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                            K
                            Keshore alam
                            from Tinsukia, Assam
                            Dec 26, 2021
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                            Address: 3no. Udaipur , 4th mile, jagun, Near ram mandir

                            Hi
                            Sir/mam
                            I ordered a product from Snapdeal and I didn't receive the product but it shows that the product has been delivered but I didn't receive the product
                            Please do needful...
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Customer,

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal
                            Helpful
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                              V
                              Vijay1409
                              Dec 26, 2021
                              Resolved
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                              Resolved

                              Address: [email protected]

                              Hi team,

                              I have placed a ordered philips emergency light in Snap deal app on 28th November 2021, I have received the package on 1st December 2021 in Ekart logistics courier services, while i open the package, the item was Missing, immediately I have requested for return and also informed to the snapdeal customer service, one of the customer service representative sent only undertaking form asked to fill the same and send back snapdeal mailing address, I have filled the undertaking form and sent the scanned copy of the same, but still the refund amount was not processed, after multiple calls to the snapdeal customer support team didn't get any any refund from the snap deal, so kindly raise a complaint and do needful action on this issue to get the amount refund .
                              Thanks and regards
                              Vijay N
                              Jan 27, 2022
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 27, 2021
                              Snapdeal.com Customer Care's response
                              Dear Customer,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              Helpful
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                                S
                                shruti Sh
                                Dec 25, 2021
                                Resolved
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                                Resolved

                                On 30 Nov I placed an order
                                on 2dec I got my delivery but with a damaged package so I request them for a replacement/ refund...
                                on 12dec couriers partner pick up the damaged package
                                and it gets almost more than 20 days & still, I didn't get my refund/replacement...
                                I CONTACT THEM EVERY DAY BUT I M GETTING NO ACTION FROM THEIR SIDE
                                Feb 2, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 27, 2021
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
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                                  K
                                  Kishan Dodani
                                  Dec 25, 2021
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                                  Address: Near city kotwali ramna tola satna, Satna

                                  I can't ordered any product but it is delivered in my residence address without message without inform and it is also taking cash.
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
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                                    Y
                                    Yaaan
                                    Dec 24, 2021
                                    Resolved
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                                    Resolved

                                    Almost called more than 22 customer care of Snapdeal the expected date of delivery are extended continuously from the ordered date of 8/11/21 . The fedex courier is informed me that they are unable to deliver my product but the.company has making me scapegoat. please refund my money.
                                    Feb 19, 2022
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2021
                                    Snapdeal.com Customer Care's response
                                    Hi Yaaan!

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
                                    Jan 02, 2022
                                    Updated by Yaaan
                                    My product is lying in Gurgaon from he courier has informed me that they are unable to deliver my product here at Port Blair so refund at an earliest
                                    Verified Support
                                    Jan 04, 2022
                                    Snapdeal.com Customer Care's response
                                    Hi Yaaan!

                                    Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
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                                      M
                                      Mohituppal3070
                                      from Jammu, Jammu and Kashmir
                                      Dec 24, 2021
                                      Resolved
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                                      Resolved

                                      I Am An Snapdeal Customer With Mobile No. [protected] I Ordered Lysaa White Shoes And Received Order On 9 November And Requested Exchange As Size Of Shoe Was Small On 11 November But Till Now Today 24 December My Product Isn't Picked Up Even After Multiple Complaints My Issue Is Not Resolved Even My Product Is Not Showing Under Orders Section And I Am Unable To Contact Snapdeal For Help I Feel Cheated Very Disappointed With Snapdeal It Makes Me Feel About Scary Scams Happened In Online Shopping
                                      Jan 29, 2022
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dec 24, 2021
                                      Updated by Mohituppal3070
                                      Still No Update I Fill The Order No Of Another Purchase Because My Lysaa White Shoes Order Is Not Visible Under My Orders Section In Snapdeal
                                      Verified Support
                                      Dec 27, 2021
                                      Snapdeal.com Customer Care's response
                                      Dear Customer,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
                                      Helpful
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                                        9
                                        967 batchi
                                        Dec 23, 2021
                                        Resolved
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                                        Resolved

                                        Address: 64-2-1k,rajanagar colony ,Prathapnagar,srigurupriya, kakinada,andhrapradesh 533004

                                        Please check my sub orders
                                        [22/12, 4:54 pm] Suborder [protected]
                                        [22/12, 4:55 pm] Another sub order
                                        [protected].
                                        For support of two sets of concave mirrors sets for car. Amount 448 rupees paid but after opening the parcel only one set existing. Trying to contact you. But nobody answering. It's a fraud
                                        Feb 1, 2022
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dec 23, 2021
                                        Updated by 967 batchi
                                        Trying to contact nobody answer
                                        Verified Support
                                        Dec 27, 2021
                                        Snapdeal.com Customer Care's response
                                        Dear Customer,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        Helpful
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