Snapdeal.com Complaints & Reviews

I was ordered ASIAN Lifestyle Navy Casual Shoes Size no-9 on 15/04/2022 and I was received product but different sizes on 20/04/2022

Then I was replacement for same product with actual size but again I have received different products on 25/04/2022.
Kindly take necessary action

Regards
Ranajit Roy
Mobile number- [protected]

Dear Sanpdeal team
I am seller of snapedeal from last more then 1 years. ..

Your customer service desk is not proper answerable or they don't know anything about seller site.

From last 1 month, they deactivated my account without any updates.now they said that they are not able to active my account when i ask the reason they said they can't share reason to me.

i have invested lot of money for my product listing like professional photo shoot, category design ..

i want to know the reason that why i am not qualify or my account is not active in future..

why out any genuine reason snapdeal can't disable my seller account

I am seller of snapedeal from last 1 years. ..
From last 1 month, they deactivated my account without any updates.
Also i had added so money to advertisment wallate to promote my product..

Now they are not answering my query or not call me back..
I want to refund my money which is already in wallat..

Such a poor service and Snapdeal is cheat with seller

They said that this is a platform for increasing online marketing through fake sales. They gave 100 rs as bonus and asked to book some orders and they refunded it some sort of commission.Then they asked to book some more orders and promised that they will refund the amount at the moment itself. And I did that ordering process but my amount was shown as freezed and not added to withdrawl account. Then they asked to make another order to unfreeze the old amount..Likely they have freezed my amount nearly 18, 000 rs and now they asked to make an order for large amount and then they will unfreeze my amount..I don't know what to do and where to complaint.I made such orders because I found those in Google ad sites and the website is named as snapdeal.please help me and make a way to refund my amount.

Hello!
I have been trying to contact you through phone numbers etc But I am not able to reach you all.
I had put a product on return.
It shows as I should courier the package.
In return policy its written as the courier service comes and takes the package.

Please send the courier service..

Thank you
Ayesha

COMPLAIN
ORDER ID-[protected] AND [protected]
ORDER NOT DELIVERED BUT SHOWS DELIVERED
LIKELY TO FILE COURT CASE
AMT.NOT REFUND

So many emails were given to SNAPDEAL for a refund of money but SNAPDEAL did not want to resolve the issue so.I was bound to file a legal case for harassment of senior citizens and defrauded my money.

RAMA SOOD

Mene Snapdeal se ek kurti set order kiya tha jiska price 2090 hai ..meri order id [protected] hai. Is product ko size issue hone ki vajah se mene isko return create kiya lekin meri return request cancel kar di gyi or ye reason diya ja raha hai . Did not pass through quality check.. jbki mera product abhi pickup k liye bhi nhi aaya .. or return request ab create hi nhi ho raha hai . Ab me kya karu

Delivery Boy has charged more money than actual price I purchased a product of ₹139 including Delivery charges but Delivery boy has charged ₹200 from my brother saying total cost is ₹200 as my brother is Minor he took the of advantage situation. I contacted to customer care they told me to contact Delivery boy and gave his number to me I called him after listening my name he hung up the call I want my money back ASAP

I have got a email and call
Saying that u have got a lucky draw from Snapdeal of ruppe 120000
So u have to pay the tax of 2000
Later 6500
Soo i paid later they number was switch off

I wanted only one number Stainless Steel Grater, You have sent me two numbers. Please collect back one Grater and refund me the price of one which is Rs 159/

I had ordered Red Bhagalpuri Silk Saree from BESTSHOP VENTURES Address: Shop No 112 Shree Kuberji Textile Park 2 Delhi Gate Surat Behind Belgium Square City Surat State Gujarat Pin 395002. But instead of Saree I have received left over clothes waste pieces. Instead of delivery wrong product they have delivered the waste pieces which are thrown away. Snapdeals customer care no is also fraud, it's switched off. Unable to contact their customer service provider.

Agent chat me in WhatsApp and asked me to pay for the tasks and freezed all my money. I have lost around 245000. Please help me

This is a very big fraud they tell to complete task for commission but after completing task they said to compete more task when i ask for only my money doesnt give me any money 😰😰

I want to return my product due to bad quality but they don't provide me pickup. Please help me

Ref.: Order ID: [protected] placed on 10 March 2022
Cancelled on 11 March 2022
The payment was made through a Debit card.
On cancelling the order, I received a mail from Snapdeal saying a refund has been initiated and the amount (Rs 1949/-) would be credited to my account within 7-10 days.
Now 2 weeks have passed and there is neither and transfer to my account nor any communication thereon.
The Snapdeal customer care portal shows no phone number. There is one WhatsApp no. though, where probably one can chat; but that is of no use because WhatsApp transcripts or SMS messages are not admissible as evidence in any court.
On searching on the net, I could find one phone number though,[protected], which is automated. On dialling the number and going through the pre-programmed guidance, I ended up with the message that there is no pending order against the number being called from and then I get auto disconnected.
All this clearly shows that Snapdeal has taken every precaution to cover their tracks in case of any dispute and ensured that the aggrieved customer can seek no legal redressal whatsoever. This way it is totally left to the whims of the company whether to execute an order or to gobble up the prepaid money; whether to make a refund or to just walk away with no worry of any legal backlash.
Kindly help me get my refund

I have ordered jisun detergent holder (order no - [protected]) and Jisun stainless steel corner rack (order no - [protected]), but i have received Jisun stainless steel corner rack only. Only one product had delivered by your delivery boy and he has taken full amount for both order i.e. Rs. 888/- from me and status shows that both orders has delivered. Please deliver jisun detergent holder products as soon as possible because i have already paid for it and i am not cancel this order.
I am very much upset with your Whats app message where you mentioned one order will deliver today out of two orders and you have to pay Rs. 888/- for a single order instead of both order. Giving you screen shot for your reference. You all are very much aware of that only single order will deliver and will charge for both orders. Shame on you all. Not only that after some time the detergent holder rack (pack of two) has cancelled from your side. I did not cancel this order at all. Still i am waiting for this product. I request you to deliver this product as soon as possible because you have already received payment for the same.
I am a regular customer of your company and this time I am very much upset due to missing of one product for delivery to me. Please take immediate action against this complain and deliver the product hold by you to my registered address.

Mera product 7march 2022 ko deliver hua tha jiska box empty tha uska refund mere pass abhi tak nhi aaya hai aapse request hai Mera refund jald se jald kare Mera internal check bhi pass karde.

For below 3 items return not received.
1.A line blue kurta... Diffrent used product received and returned

2.Myglam bro definer pencil
3.Colorbar lipcolor

product delivery cancelled and rejected as got better deal from others

refund amount of both these om urgent basis.
Call urgently [protected]
chat support never works, tired multiple times

Hi..I had order a Sherine Ryon kurti from Snapdeal. Checked it's rating too..it has good rating and it's Snapdeal verified too..but received a third class cheap top with no tag intact on it...complained Snapdeal via app, phone call and WhatsApp..There response system is very poor..Asked for the exchange of product...But it's already 3 days past getting msg from the courier ..Pickup of Snapdeal not done due to wrong address...how can this possible u can deliver the product on the same address but while picking up the address is wrong... Don't know what to do.. Snapdeal is eating people harden money and time..It's a scam

This is in regard of my order of shewill kurti set, with suborder id [protected]
My registered number is [protected] and email address is [protected]@gmail.com
I got this on 16 feb 2022, and it was not in a condition that I could wear it, since then I am trying to return it but in vain. It is not of my size plus fabric is not as expected . For a product worth 1950 I can't afford such a burden on myself. Again and again I am calling the snapdeal support got no relief whatsoever. With all the measures exhausted I got in touch with the twitter team as my last hope, but they too denied.Please look into the matter ASAP.
Please help