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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14454
Resolved
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Unresolved
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Snapdeal.com reviews & complaints page 11

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A
Ajaz Rashid Bhat
from SRINAGAR, Uttarakhand
Feb 27, 2022
Resolved
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Address: Srinagar

My Transaction was failed, but the money deducted from my account, what should I do, I call to customer care but no response.I complaint to whatsup in Snapdeal with all proofs, but no response till now.
Apr 1, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
Snapdeal.com Customer Care's response
Dear Ajaz!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    R
    Renita Arokiaswamy
    from Hubli, Karnataka
    Feb 27, 2022
    Resolved
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    Resolved

    Good day to you...!!!
    The reason for this complaint is, regarding refund for my product. I had purchased a Sherine kurti and palazzo set on the 16th Feb 2022. After the delivery of the product, it showed in the app as delivery unsuccessful, but then I wasn't happy with the product due to issues with the fabric. I then gave a return and refund request the same day, but The pick up was scheduled was delayed due to technical issue...I spoke to customer care, then the pick up was done after two days. But now I haven't received the amount back to my account.
    Request your good self to pls expedite the matter at the earliest.
    Thank you...
    Apr 6, 2022
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2022
    Snapdeal.com Customer Care's response
    Hi Renita!

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal
    Mar 01, 2022
    Updated by Renita Arokiaswamy
    Order ID for sherine rayon kurti and palazzo set is [protected]
    Verified Support
    Mar 06, 2022
    Snapdeal.com Customer Care's response
    Hi Renita!

    We are sorry for the unpleasant experience you’ve been through. We're working to get this resolved on priority. Appreciate your patience.

    Thanks!
    Team Snapdeal
    Order ID [protected]
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      V
      vijayahire1973
      from Mumbai, Maharashtra
      Feb 25, 2022
      Resolved
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      Resolved

      This is regarding Snapdeal.com order dated 11th Feb 2022 for Wesley 45 Ltrs Grey Backpack bags and order ID: [protected] for RS. 799.00

      I have received the ordered product on 18th Fab 2022 but to my surprise on opening the packet, I realized that I am in receipt of a different product. which you can see in the attached two pictures. (Actual received product & Ordered Product).

      On 18th Feb 2022, I had a chat with Snapdeal customer care adviser Ashita on WhatsApp and the next day parcel is picked up by your courier pick guy Mr. Anees Choudhary (contact - [protected]) but on 21st Feb 2022 he has returned back the packet by saying, " It's a different product than the ordered one"

      I again had chat with Snapdeal customer care adviser, Mr. Vishal, on WhatsApp but he has given all the empty promises and said pick up will be done in 48-72 hours but nothing happened.

      On the third attempt to chat with the Snapdeal Customer adviser and had a conversation with Mr. Anand I have explained everything and again he said I have to wait for 72 hours to escalate the issue.

      On 23rd Feb 2022, was my fourth attempt to chat with the Snapdeal Customer adviser Akshit despite explaining everything he said I have to wait for 24-42 hours for the issue.

      On 24th I spoke to your customer care and he assured me that pick up will be arranged. Now, you will play with your 7 days return policy and how your Snapdeal customer care is!

      Everyone assured me that they will personally take follow-up to get my issue resolved on priority. but nothing came up.

      This is a lesson for me to learn and the buyers from such fake websites (SNAPDEAL.COM) & sellers (LONGANI TRADING COMPANY)

      Regards,
      - Vijay Ahire.
      Mumbai
      +91-[protected]
      Mar 30, 2022
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 26, 2022
      Snapdeal.com Customer Care's response
      Dear Vijay!

      We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
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        P
        Prakaash Kc
        Feb 25, 2022
        Resolved
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        Resolved

        Hi, I will share my experience. Snapdeal and Ganapathi textlies has cheated me. I have ordered three MAUKA Rayon Kurti With Palazzo - Stitched Suit, MAUKA Rayon Kurti With Sharara And Gharara - Stitched Suit, MAUKA Rayon Kurti With Palazzo - Stitched Suit and the invoice is for Rs 1800. All were in the same consignement through Ekart and i have recieved a torn piece of cloth and i have contact snapdeal for almost 20 times with the call center and manager and they gave complaint no too. But when i call last time they say no complaints is there, So its understood that SNAPDEAL is also playing with this kind of dirty business. SO DONT GET CHEATED THINK BEFORE ORDERING. They are not returing the money also and iam going to file a case in consumer court.

        For the past 15 days iam calling and they dont have a track of the complaint also. Where patatetic service

        So dont trust this company because they are doing business not to give good products and serive to customers, they are making by cheating public i suppose. Or they dont have trusted reseller
        Mar 30, 2022
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 26, 2022
        Snapdeal.com Customer Care's response
        Dear Prakaash!

        We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
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          H
          hemalatha madhaiyan
          Feb 24, 2022
          Resolved
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          Resolved

          When placing ordering I paid amount through gpay. money is deducted from my account but order is not placed.ols help me out
          Apr 16, 2023
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Hemalatha!

          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

          Thanks!
          Team Snapdeal
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            H
            hemalatha madhaiyan
            Feb 24, 2022
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            I have done my payment method on gpay.My amount is debited from my account but order is not confirmed. Please help me to get my money back
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear Hemalatha!

            Sincere apologies for the unpleasant experience. Please share your registered contact details so that we can get this checked on priority.

            Thanks!
            Team Snapdeal
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              J
              Jaidev Godara
              Feb 23, 2022
              Resolved
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              Resolved

              Address: HOTEL MAA NAGANARAY PACHPADRA RAJASTHAN

              When i received the products .Products mrp=129 but delivery boy received 440 this is not good for the customer plz transfer the total amount asap.
              Mar 30, 2022
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 26, 2022
              Snapdeal.com Customer Care's response
              Dear Jiadev!

              We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
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                S
                Saurabh Jounjal
                from Sangli, Maharashtra
                Feb 23, 2022
                Resolved
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                Address: Not known

                Https://indiamart8.com this site in name of snapdeal looted me for ₹7000 as saying they give part time job just doing order placement on their website. I do my job on it but every time they asked for add money for increased product, I added it to get back money upto ₹7000 but till they say to add 17k more they cheated me they don't give my money back already added on it.
                Here I'm providing mobile no.who give me this part time job offer-+[protected]
                UPI id of the members on which fund [protected]@yesbank(linpriet technologies pvt ltd), [protected]@ybl(dilshad)
                Mar 30, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 26, 2022
                Snapdeal.com Customer Care's response
                Dear Saurabh!

                Please do not download any 3rd party app claiming to be associated with Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                Thanks!
                Team Snapdeal
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                  B
                  Bunny Vdk
                  Feb 22, 2022
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                  Not give good response
                  Snapdeal.com customer support has been notified about the posted complaint.
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                    V
                    Vipul Boriwar
                    Feb 22, 2022
                    Resolved
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                    Resolved

                    Please help me to update my new no.
                    [protected].
                    Mar 28, 2022
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Feb 22, 2022
                    Updated by Vipul Boriwar
                    Please update my number [protected]
                    Verified Support
                    Feb 24, 2022
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
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                      A
                      akshuy13
                      Feb 22, 2022
                      Resolved
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                      Resolved

                      Address: Phillipines

                      I had invested a lot of money in this. They said i had to complete orders and then i could withdraw. Only one order was left but the customer assistant gone offline since many days and do not reply to my texts. Pls help i am literally in need of my money. pls help me get it back
                      Mar 26, 2022
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 23, 2022
                      Snapdeal.com Customer Care's response
                      Hi,

                      Thanks for contacting us. We would like to inform you that Snapdeal does not have any sort of association with above mentioned website. You are advised not to share any personal or financial information.

                      Thanks!
                      Team Snapdeal
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                        M
                        Mahadeva1111
                        Feb 22, 2022
                        Resolved
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                        Resolved

                        Website: snapdeal-india.com/index/user/register/invite_code/K2N6RG

                        Https://snapdeal-india.com/index/user/register/invite_code/K2N6RG
                        This is the website where I was asked to deposit some money and complete some tasks and withdraw the money . But I didn't got money . I deposited around 19, 000 . And that is the snapdeal's website . And I have the chats of that agent, who asked and still asking me for more tasks and for more money . And My username in that website was MAHADEVA1111 .
                        Mar 29, 2022
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 23, 2022
                        Snapdeal.com Customer Care's response
                        Hi,

                        Thanks for contacting us. We would like to inform you that Snapdeal does not have any sort of association with above mentioned website. You are advised not to share any personal or financial information.

                        Thanks
                        Team Snapdeal
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                          A
                          ABDURAHMAN KARUVARAKUND
                          Feb 20, 2022
                          Resolved
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                          Resolved

                          Address: Abdurahman Karuvarakund Malappuram Kerala

                          I have purchased a product, but I requested to return and refund...

                          But my product is still not picked up..
                          Once contacted your seller..And after he didn't came or didn't picked up...

                          My cash hasn't refunded...
                          Mar 27, 2022
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Feb 20, 2022
                          Updated by ABDURAHMAN KARUVARAKUND
                          Not picked up yet
                          Verified Support
                          Feb 24, 2022
                          Snapdeal.com Customer Care's response
                          Dear Customer,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                          Regards,
                          Team Snapdeal
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                            B
                            Bunny Vdk
                            Feb 19, 2022
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                            Address: New delhi, jasper Infotech pvt lmt,246 1st floor , phase 3,okhla industrial area new Delhi 110020,india

                            Hi iam Rocky in snapdeal. Com I reached lv3
                            And that agent name is mira no. One fraud
                            Person she is alway saying that ths us last task do deposit like that my money is freezed upto 18k plz sir/maam plz my money
                            Get back it's not my money it's borrowed money and i will provide that agent number
                            [protected] ths is the number of that snapdeal agent and they say there r from California every one put hi and irritated her and dont login that snapdeal account plz unfreezed my money sir/maam
                            Tq😭😭😭😭😭😭🙏🙏🙏🙏🙏🙏
                            Snapdeal.com customer support has been notified about the posted complaint.
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                              Address: Delhi

                              Respected everyone,
                              What ever I am saying is true.trust me.think and do thrice times in any situation.this snapdeal platform was too worst platform.large number of members are doing scams.

                              Some members with named Andrea brith, Pauline Smith(she is the ASSISTANT manager)it seems, etc., taking people in narrow way in the what's app chatting with the number (+protected)..they will say that they are from Phillipines,...
                              Helpful
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                              B
                              Bunny Vdk
                              Feb 18, 2022
                              Resolved
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                              Resolved

                              Address: New delhi jasper inforech 110020india

                              Iam above 18k in lv 3 my agent name is mira plz save my money
                              Feb 19, 2022
                              Complaint marked as Resolved 
                              Plz hlp for unfreezed my money
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Feb 18, 2022
                              Updated by Bunny Vdk
                              Vey fraud that agent plz hlp me iam only 18 yes old 😭😭😭😭
                              Verified Support
                              Feb 21, 2022
                              Snapdeal.com Customer Care's response
                              Hi Bunny,

                              Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes/ commission based work on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards or work.
                              Regards,
                              Team Snapdeal
                              Helpful
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                                V
                                vinosai87
                                from Chennai, Tamil Nadu
                                Feb 17, 2022
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                                Hi,

                                I'm a seller in Shopclues. My MID: 90537

                                I’m having payment remittance issue for almost 3 months now. I’m not receiving any remittance from November 25, 2021. I have made several complaints with customer service over call and by raising tickets. Everytime when I call they are giving same explanation that they had technical issue and its been resolved now and they will send all remittance due by coming Tuesday, If I call them on Wednesday they are saying remittance will be processed by Friday.

                                Almost 6 Tuesdays and Fridays have passed but still no payments processed from your end.

                                Please someone help me getting my money.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Mar 07, 2022
                                Updated by vinosai87
                                Any update on my complaint?
                                Apr 21, 2022
                                Updated by vinosai87
                                Anyone seriously working on this?
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                                  V
                                  VEE KAY
                                  Feb 17, 2022
                                  Resolved
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                                  Resolved

                                  I transferred the amount of 469 to
                                  Purchase the loafers shoeish on 3 Feb 2022
                                  I have lodged many complaints so far
                                  My amount was deducted from my mobilwik account. Snap deal excerpted for many times..but not given me shoes of my amount.

                                  Very poor service
                                  Dull and useless.
                                  Talking money not giving material.

                                  Vijay Kumar
                                  [protected]
                                  Mar 26, 2022
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2022
                                  Snapdeal.com Customer Care's response
                                  Hi Customer,

                                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                  Thanks!
                                  Team Snapdeal
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                                    S
                                    sanjay bodake
                                    Feb 17, 2022
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                                    Address: G 14 SHREE SWAMI SMARTH APAT BHOSARI PUNE 39
                                    Website: sanpdeal

                                    PLS REFER ORDER ID -[protected], [protected], [protected]

                                    ERROR FOUND - some user actionis pending, please look in to it

                                    my payment deducted 2 times from my bank as below
                                    16 Feb 2022 CCAJB2ZBK481-CCASNAPDEALCOM [protected] 16 Feb 2022 319.00
                                    16 Feb 2022 CCAJB2ZBK467-CCASNAPDEALCOM [protected] 16 Feb 2022 319.00

                                    AND ORDER NOT PLACED REQUEST YOU TO RETURN 319 SINGLE PAYMENT AND DELIVER SINGLE DELIVERY
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Hi Sanjay,

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
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                                      G
                                      gur090119
                                      from Pilibhit, Uttar Pradesh
                                      Feb 17, 2022
                                      Resolved
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                                      Resolved

                                      Employee named Andrea Brith, Id[protected], contacted me from [protected]
                                      asked me to make huge payments and I also heard her but now when it's time to withdraw she is asking me to pay refundable tax and some activation fee with is 39999 and 49999.Now i suspected that some fraud is going on.Please help me get my money back.
                                      Now I am asked to pay to this account.
                                      Account Holder Name : TRIBHUVAN K
                                      Account number : [protected]
                                      IFSC Code : UTIB0000333
                                      Bank name:Axis Bank
                                      Mar 23, 2022
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 18, 2022
                                      Snapdeal.com Customer Care's response
                                      Dear customer,

                                      Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                      Regards,
                                      Team Snapdeal
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