Submit a Complaint
Claimed

Snapdeal.com Complaints & Reviews

www.snapdeal.com
3.6
Updated: Nov 24, 2025
Complaints 14450
Resolved
9451
Unresolved
4999
Amazing! 🤩 It’s great to see how Snapdeal.com is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Snapdeal.com’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Snapdeal.com

Snapdeal.com reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akhilaaryan
from Hyderabad, Andhra Pradesh
Jan 27, 2022
Report
Copy

I have ordered one product 2months back.i have cancelled and I have returned the product.but my amount was not refunded yet.when when I am going to submit bank details they were not confirming.
Snapdeal.com customer support has been notified about the posted complaint.
View replies
Dear Akhil,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 6 days.

Regards,
Team Snapdeal
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DEENADAYALAN S
    Jan 26, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: 44A Vakkil street Eanipet

    I have invested in snapdeal-india.com but I'm not able to withdraw the amount on https://snapdeal-india.com

    Kindly reply if it is fake website or refund my money amount of ₹1, 12, 399
    +3 photos
    Mar 1, 2022
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2022
    Snapdeal.com Customer Care's response     Dear Customer,

    Thanks for contacting us. We would like to inform you that Snapdeal does not have any sort of association with above mentioned website. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Thanks!
    Team Snapdeal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Soldier 2
      Jan 25, 2022
      Report
      Copy

      Address: Kunigal, Kunigal taluk

      Iam investing my amount in lvl 3 now that amount freezing they asking to pay 29999rs to unfreeze please help me
      Snapdeal.com customer support has been notified about the posted complaint.
      View replies
      Dear Customer!

      Please do not download any 3rd party app clamining to be associated with Snapdeal.We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

      Thanks!
      Team Snapdeal
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        G.VENKATESWARAMMA
        from Mumbai, Maharashtra
        Jan 25, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: HNO-168/23,NEW KABULE LINES, Sardarbazar, Delhi

        Nobody can't reply regarding Asian black running shoes refund amount.amount not credited to account.pls do the action
        +1 photos
        Mar 14, 2022
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 27, 2022
        Snapdeal.com Customer Care's response         Dear Customer,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

        Regards,
        Team Snapdeal
        Verified Support
        Feb 11, 2022
        Snapdeal.com Customer Care's response         Dear Customer,

        We tried reaching out to you, but couldn't get through. Please check your registered email ID for further details in this regard.

        Thanks,
        Team Snapdeal
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Karry Randhawa
          Jan 25, 2022
          Report
          Copy

          Address: Kanwaljit karry, AR housing society, flat no.D5,dwarka sector 17,pocket B,pin 110075

          Order no.[protected]. Item was returned and refund was initiated on 15 sep 2021.than I got msg amount successfully refunded on 18 sep with referal no.[protected].l checked my bank account there was no transaction of the refund amount till date. Plz do the needful.
          Snapdeal.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sheth pooja
            from Surat, Gujarat
            Jan 24, 2022
            Report
            Copy

            Address: Surat

            Mene snapdeal se ek product liya tha jo bahot gatiya qullity ka nikla jise mene retun kar diya lekin 20 din ho gaye muje refund nahi mila nahi snap deal se koi refund ke liye sapport mil raha he snapdeal ek fraud company
            Snapdeal.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shivay Sai
              Jan 24, 2022
              Report
              Copy

              Address: Mohali

              Hi,

              I am seller in Snapdeal and suddenly snapdeal disable my account without prior information.

              we kept inventroy approx 2 lac at my gowdown, suddenly I am facing the loss.

              Snapdeal executive told for bad raitngs, but my account rating is 80% of good ratings.

              Seller account no.S3e32b
              Kindly Reopen asap.
              Snapdeal.com customer support has been notified about the posted complaint.
              View replies
              Hi Shivay,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our user's happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
              Reply
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Meghana26
                from Hyderabad, Telangana
                Jan 23, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: La hometel pg for women,patrika nagar road no:2 madhapur. Hyderabad

                I have received a message that order will be delivered by 9PM. But ridnot receive any call from shadowbox delivery executive . I didnot receive order. Please help me receive my order.
                Below are the details:
                AWB number: SF[protected]SDM
                This is the message I received.
                Delivering Today: Meghana Reddy, your PREPAID order for Bhuwal Fashion ... will be delivered today by P Ranjit Kumar .~ [protected], 8963. It will be delivered by 9 PM. Track at www.snpdl.in/kyb1c6n6b - Snapdeal
                Feb 28, 2022
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 24, 2022
                Snapdeal.com Customer Care's response                 Dear Customer,

                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                Thanks!
                Team Snapdeal
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Methicherla Srilatha
                  Jan 22, 2022
                  Report
                  Copy

                  Address: H.No:19 old mudfort, Secunderabad, Telangana, 500009

                  Sir i purchased Siddanth pink Crepe unstiched dress material no[protected] on 14/1/2022 and i have received colour i have so i return to snap deal and requested to replace shirine red jacquard unsitched dress mataerial and after to many message and request to send my material back still today they not sent to mail and nor they returned my dress material several question and iwant justice they not sent bank link and nor my dress material hence i request to you do the needful kindly return my dress material i will give courier charges
                  Snapdeal.com customer support has been notified about the posted complaint.
                  View replies
                  very very bad service keping my pending refund
                  Reply
                  Dear Methicherla!

                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                  Thanks!
                  Team Snapdeal
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    arman0194
                    Jan 22, 2022
                    Report
                    Copy

                    I ordered three products but the one product is missing in package i.e. Nutraj Signature Dried KIWI
                    Snapdeal.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                    Thanks!
                    Team Snapdeal
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Ibrahim raja
                      from surat, Gujarat
                      Jan 20, 2022
                      Report
                      Copy

                      Address: kholwad.suhan villa 102 .ta kamrej .dis surat.gujarat, suhan villa 102 .kholwad.tawar street

                      Hiii team...my order is not deliver to me so pls check out and resolve my this problem...very time you are taking 10 days before i am order my product
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        com.snap
                        from Vasco da Gama, Goa
                        Jan 20, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Sancoale Industrial Estate , Vasco Da Gama , Zuarinagar , Goa

                        The services provided by Snapdeal are not appropriate and not on time, the order pickup is done after 3-4 days after the orders are marked as RTD, and till that time the orders are been cancelled by the customers, this problem has occured not once but number of times, and also there are issues of orders been returned back to the company after 7 days in a damaged manner.
                        +3 photos
                        Feb 21, 2022
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 21, 2022
                        Snapdeal.com Customer Care's response                         Dear Customer,

                        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                        Thanks!
                        Team Snapdeal
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lax_sam
                          Jan 18, 2022
                          Report
                          Copy

                          Return item had already been picked up by the said courier ( XPRESSBEES)
                          on 7th Jan. still i am getting message " courier out for pickup".. I have checked with the concerned courier also. They said they have taken delivery.
                          Please check and arrange for the refund at the earliest.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer

                          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                          Thanks!
                          Team Snapdeal
                          Reply
                          Lax_sam's [Complaint's author] reply, Jan 20, 2022
                          Received the refund...Thanks. Should have avoided unnecessary follow-ups. Anyways appreciate the immediate response ...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mohamed Subair
                            Jan 18, 2022
                            Report
                            Copy

                            I have ordered 2 in 1 high quality LED flashlight suborder id [protected] placed on 12 jan 2022. I have not received item so far. But Snapdeal status shows item delivered to me on Jan 17, 2022.
                            Snapdeal.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Subair!

                            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                            Thanks!
                            Team Snapdeal"
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sapna Srivastava 620
                              Jan 17, 2022
                              Report
                              Copy

                              I want to return my recent order of wildhorn wallet and I requested for refund on Snapdeal AAP and my request was accepted but no one has come to pick up the order. As a costumer I'm very disappointed by this behavior. please as soon as possible pick up my order and refund my money.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jhangeer Iqbal
                                from Ahmedabad, Gujarat
                                Jan 17, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have raise a complaint against sub-order no
                                [protected], with COD Rs 2020 as I have received used and torn product now after inquiry snapdeal team initiate refund me only 1010 which is totally wrong and injustice
                                Even after mail communication for 4 days, Now snapdeal customer care did not respond to my communication
                                I am totally upset, please look into this matter on urgent basics
                                Feb 25, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Jan 17, 2022
                                Updated by Jhangeer Iqbal                                 I have raise a complaint against sub-order no
                                [protected], with COD Rs 2020 as I have received used and torn product now after inquiry snapdeal team initiate refund me only 1010 which is totally wrong and injustice
                                Even after mail communication for 4 days, Now snapdeal customer care did not respond to my communication
                                I am totally upset, please look into this matter on urgent basics
                                Verified Support
                                Jan 19, 2022
                                Snapdeal.com Customer Care's response                                 Dear Jhangeer!

                                We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jaihind15
                                  Jan 15, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I had ordered biggeye multi pin red cable 1.3 metre . Order id is [protected]. The courier was intelliship. They blatantly told lies that the order was delivered on 29 November but till now we haven’t received it.we also asked snapdeal but snapdeal refused to accept that the order wasn’t delivered. Please help. I am loosing faith in snapdeal. I had bought it from them to support a made in India company but snapdeal literally fooled us.
                                  +1 photos
                                  Feb 20, 2022
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 17, 2022
                                  Snapdeal.com Customer Care's response                                   Dear Customer,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shashikant Lakhani
                                    Jan 15, 2022
                                    Report
                                    Copy

                                    Address: The Address,. Boulevard-2, flat no.1706, L B S Marg,

                                    From last 4 days your delivery man promises to deliver my above order but till today, he has not delivered it. I shall be constrained to cancel order. If it is not delivered today, please refund my amount. ML y request to you to tale action against courier co
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Shashikant!

                                    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                    Thanks!
                                    Team Snapdeal
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kushal Garde
                                      Jan 15, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Order no. [protected]

                                      I ordered a product from snapdeal which was defective so i tried returning it but now im getting a message in support saying that due to internal quality checks my return request could not be completed.

                                      This is the second time this is happening.. Lot of money for a non electric product and snap deal has eaten my money both times.. The customer care rep is so rude whe i try to ask them why it was rejected. Why is snap deal punishing me like this?

                                      Please accept the return and refund me my money.. Please.
                                      Feb 20, 2022
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 17, 2022
                                      Snapdeal.com Customer Care's response                                       Dear Customer,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                      Regards,
                                      Team Snapdeal
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kushal Garde
                                        Jan 15, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Website: www.snapdeal.com

                                        Order no. [protected]

                                        I ordered a product from snapdeal which was defective so i tried returning it but now im getting a message in support saying that due to internal quality checks my return request could not be completed.

                                        This is the second time this is happening.. Lot of money for a non electric product and snap deal has eaten my money both times.. The customer care rep is so rude whe i try to ask them why it was rejected. Why is snap deal punishing me like this?

                                        Please accept the return and refund me my money.. Please.
                                        Feb 20, 2022
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 17, 2022
                                        Snapdeal.com Customer Care's response                                         Dear Customer,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                        Regards,
                                        Team Snapdeal
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Emi Bazaar
                                          1
                                          (84)
                                          Getit Infomedia
                                          1.9
                                          (13)
                                          TheDealsIndia.com
                                          1
                                          (132)